Gainscha GE-2408D Series User Manual Download | Manualshive

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GE-2408D / GE-3405D Series

DIRECT THERMAL LABEL PRINTER

USER’S MANUAL

Ver:1.0.0

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Summary of Contents for GE-2408D Series

Page 1: ...GE 2408D GE 3405D Series DIRECT THERMAL LABEL PRINTER USER S MANUAL Ver 1 0 0 ...

Page 2: ...nst harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instruction manual may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case...

Page 3: ...tal protection Do not dispose of this product in an unsorted public trash can You should recycle this product according to local regulations For more information please browse our website http www gainscha com tw ...

Page 4: ...es 6 1 2 1 Printer Standard Features 6 1 2 2 Printer Optional Features 8 2 Operations Overview 9 2 1 Unpacking and Inspection 9 2 2 Printer Overview 10 2 2 1 Front View 10 2 2 2 Interior View 10 2 2 3 Front View 11 2 2 4 Rear View 11 3 Setup 12 3 1 Setting up the Printer 12 ...

Page 5: ... 15 3 3 3 External Label Roll Mount Installation Option 15 4 LED and Button Functions 17 4 1 LED Indicator 17 4 2 Regular Button Functions 18 4 3 Power on Utilities 19 5 Printer Utility 21 5 1 Start the Printer Utility 21 5 2 Printer Function 22 6 Communication Interfaces 23 1 USB A Type 23 2 USB B Type 23 3 Serial Port 24 ...

Page 6: ...3 4 Ethernet Port 24 7 Troubleshooting 25 7 1 Common Problems 25 8 Maintenance 27 9 Revise History 29 ...

Page 7: ...s have optional peel off and cutter kits for users to purchase The movable black mark sensor design can accept a wide range of label media All of the most frequently used bar code formats are included Fonts and bar codes can be printed in any one of the four directions The GE 2408D GE 3405D series printer is built in the flexible firmware design user can download various printer commands to perfor...

Page 8: ...k in Progress Item Labels Instruction labels Agency labels o Healthcare Patient Identification Pharmacy Specimen Identification o Parcel Post Shipping Receiving Labels o Small Office Home Office o Retail Marking Price tags Shelf labels Jewelry tags ...

Page 9: ...mm 40 25 400 mm 1000 11 430 mm 450 CPU 400 MHZ 32 bits ARM9 Memory RAM 128 MB SDRAM Memory ROM 128 MB Flash Memory Interface USB 2 0 High Speed 480Mbps USB Host 2 0 for scanner or PC keyboard USB 2 0 High Speed 480Mbps USB Host 2 0 for scanner or PC keyboard RS 232 Internal Ethernet 10 100Mbps Internal Bluetooth 4 0 factory option Internal WIFI factory option Real Time Clock N A Standard CR2032 Ba...

Page 10: ...epen 2D Barcode QR Code Micro QR Code PDF417 Micro PDF417 MaxiCode Aztec Code Data Matrix Rotation Font and barcode support 0 90 180 270 degree Printer language Compatible to TSPL EPL ZPL ZPL II DPL Media type Continuous die cut black mark fan fold notched Media width 20 118mm 0 7 4 6 Media thickness 0 06 0 19mm 2 34 7 4 mil Media core diameter 25 4mm 38mm 1 1 49 Label roll capacity 127 mm 5 OD La...

Page 11: ...er w o glue Regular full partial cutter Textile Care Cutter RS 232 D Sub9 pins Ethernet 10 100 Mbps RJ 45 NOTE Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with glue Environmental concern Comply with RoHS REACH WEEE Accessories Windows labeling software CD disk Quick start guide USB cable Power cord External universal switching power supply Limited ...

Page 12: ...aging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One quick installation guide One power cord One external universal switching power supply One USB interface cable One 5 sample Label One Windows labeling software Windows driver CD disk If any parts are missing please contact the Customer Service Department o...

Page 13: ...2 Interior View 1 LABEL indicator 2 ERROR indicator 3 ONLINE indicator FEED PAUSE button 4 BT indicator 5 Comm indicator 2 4 5 6 1 Printer top cover 2 Top cover open tab 3 Fixing tabs 4 Media guide 5 Black mark sensor 6 Platen roller 3 1 2 4 5 3 1 ...

Page 14: ...Power socket 2 USB interface 3 USB host For HID keyboard or scanner 4 RJ 45 Ethernet interface 5 RS 232 interface 6 Switch 7 External label entrance chute 1 Paper tearing edge 2 Front bezel Accessory assembly Cutter Peeler 1 2 7 6 3 4 5 1 2 ...

Page 15: ...computer with the provided USB cable 3 Push the power switch on side to open the power of printer NOTE Please switch OFF printer power prior to plugging in the power cord to printer power jack The interface picture here is for reference only Please refer to the product specification for the interfaces availability 3 2 Install Printer Driver 1 Read the license agreement click I accept the terms in ...

Page 16: ...13 3 Click Finish 4 Go to installation process please click Install Printer Driver and then click Next 5 Click Other and click Next 6 Select printer model name click to install and click Next ...

Page 17: ...ollowing ways a If Windows 10 check from Windows Settings Devices Printers and Scanners b Check from Control Panel Devices and Printers 12 Users can change printer interface through the following ways a In Windows 10 Windows Settings Printers and Scanners Devices select the corresponding printer model Management Printer Content Port to change different USB port COM port as per need b From Control ...

Page 18: ...3 2 Print media loading diagram 1 Press two buttons on printer two sides to lift and open the cover 2 Load print media into the printer adjust the paper guide to be same width of print media Print Head Print Media Paper Guide Gap Black Mark Sensor Print Head ...

Page 19: ...into a paper roll Then install it on the external paper roll mount Note When using the Gainscha External Label holder the 1 core label spindle only supports a radius of 12 cm 2 core label spindle only supports a radius of 10 cm 3 core label spindle only supports a radius of 8 5 cm ...

Page 20: ...nd Red ERROR flash Label gap black mark error When label gap black can t be found a beep sound will be made and Red ERROR solid White ONLINE flash Cutter error When cutter can t be found a beep sound will be made White ONLINE and Red Error Both flash alternately flash with Green LABEL Print head overheated When print head overheated a beep sound will be made and White ONLINE and Red ERROP alternat...

Page 21: ...int Print next When the button Demand function is activated the printer will stop after printing and wait for the user to press this button before printing the next label Pause button Print mode Pause When the printer is printing continuously pressing the PAUSE button will pause printing The power indicator is white flashing Just press the button again and the print job returns to normal Pause but...

Page 22: ...per and the cover is closed C Press the FEED button and turn on the printer Hold the button until the online Blue is on After a beep a self test page will be printed White light blue light Enter USB storage device function A Power off the printer B Make sure the printer is loaded with paper and the cover is closed C Press the FEED button and turn on the printer Hold the button until the online ora...

Page 23: ...n the online Green is on release FEED button when you hear beep the printer will skip the AUTO BAS program White light Green light Printer initialization A Power off the printer B Press the FEED button and turn on the printer When the online red is on release FEED button when you hear five beeps are heard At this time the printer will restore the printer parameters to the factory default settings ...

Page 24: ...er Utility 1 Please mouse over Printer Utility icon Printer Utility exe image Double click left mouse button 2 After opening the main screen you can see the following function items NOTE If you need more detailed information please refer to Gainscha official website http www gainscha com tw 1 Port Settings 2 Printer Information 3 Printer Configuration 4 Printer Function 5 Command Tool 6 Language 7...

Page 25: ...en and close the printer general settings screen 2 Click the Load Button to bring out all printer general setting information through the selected communication interface Click the Set button to write the setting value to the printer please execute the reading function before writing ...

Page 26: ...23 6 Communication Interfaces 1 USB A Type 2 USB B Type Pin No Pin Name 1 VBUS 2 D 3 D 4 GND Pin No Pin Name 1 VBUS 2 D 3 D 4 GND ...

Page 27: ...escription 1 2 TXD Transmit Data 3 RXD Receive Data 4 Connect to Pin6 Equipment to Judge 5 GND System Ground 6 Connect to Pin4 Equipment to Judge 7 CTS Clear to Send 8 RTS Request to Send 9 Reserve No output Pin No Pin Name 1 TX 2 TX 3 RX 4 5 6 RX 7 8 ...

Page 28: ...l Recalibrate the label sensor Paper jam Gap black mark sensor detection is incorrect The label size is set incorrectly Label may be blocked inside the printer Recalibrate the label sensor Set the correct label size Cleaning the inside of the printer Unable to print Cable is not well connected to serial or USB interface or parallel port Re connect cable to interface Change a new cable Media are no...

Page 29: ... vertical offset setting in the driver is incorrect Calibrate the sensor sensitivity again Set the correct label size and gap size If using the software BarTender please set the vertical offset in the driver Missing printing on the left or right side of label Wrong label size setup Set the correct label size Wrinkle problem Media installation is incorrect Print density is incorrect Media feeding i...

Page 30: ...ibed as following Printer Part Method Print Head 1 Always turn off the printer before cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab and 100 ethanol to clean the print head surface Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth Tear Bar Peel Bar Use th...

Page 31: ... DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life The maximum printing ratio per dot line is 15 for this printer To print the full web black line the maximum black line height is limited to 40 dots which is 5mm for 203 DPI resolution printer and 3 3mm for 300 D...

Page 32: ...29 9 Revise History Date Version Content 2022 7 15 Ver 1 0 0 ...

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