FEC RP-3500D User Manual Download

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RP-3500D

15” All in one POS PC

(M/B: FH-5251)

Version 1.7

All other brand names are registered trademarks of their respective owners.

Summary of Contents for RP-3500D

Page 1: ...1 U Us se er r s s M Ma an nu ua al l RP 3500D 15 All in one POS PC M B FH 5251 Version 1 7 Copyright 2012 All rights reserved All other brand names are registered trademarks of their respective owners ...

Page 2: ...mation provided in this manual is intended to be accurate and reliable However Firich Enterprise Co Ltd assumes no responsibility for its use nor for any infringements upon the rights of third parties which may result from its use The material in this document is for product information only and is subject to change without notice While reasonable efforts have been made in the preparation of this ...

Page 3: ...n it Do not place anything over the power cord 10 All cautions and warnings on the equipment should be noted 11 If the equipment is not used for a long time disconnect it from the power source to avoid damage by transient over voltage 12 Never pour any liquid into an opening This could cause fire or electrical shock 13 Never open the equipment For safety reasons only qualified service personnel sh...

Page 4: ...ion and Setup 16 Driver Download from FEC Website Model 16 Chipset Driver Installation 16 VGA Driver Installation 19 LAN Driver Installation 20 Audio Driver Installation 21 ELO Touch Tools Installation 22 ELO Control Panel 27 EETI TouchKit Tools Installation 29 TouchKit Control Panel 33 Wireless LAN Driver Installation 33 C Ch ha ap pt te er r 4 4 3 36 6 Specifications 36 RP 3500D Specifications 3...

Page 5: ...Cash Drawer Port Is Not Functioning Properly 49 USB Device Is Not Functioning Properly 49 ...

Page 6: ...h quality oriented and cost effective concept Fanless as it is RP 3500D provides a decent choice for noise free environment applications with optimized product reliability Main Features _ Fanless Solution w ATOM 1 8GHz CPU Intel GMA3150 Strong Graphic Performance _ Easy Installation for 2nd Display _ 12V DC Out for 2nd Display Connection w o Extra Adaptor Required _ Easy Maintenance for HDD ...

Page 7: ...A Quick Tour for RP 3500D Before you start take a moment to become familiar with RP 3500D ...

Page 8: ...RP 3500D Dimension ...

Page 9: ...Rear I O Panel ...

Page 10: ...s an additional serial port switching cable provided RJ11 connector Cash Drawer Connector 12 V actuation support PS2 connector Connect the keyboard or mouse to this port COM 2 D SUB 9 connector The serial ports COM1 COM2 can be used to connect devices such as a printer or a fax modem Parallel 25 pin LPT Connector The standard LPT D SUB 25 pin connector for connecting POS printers or KeyPro solutio...

Page 11: ...the unit 3 Open the cover and pull out the HDD tray 4 Remove 4 screws to change HDD Fasten back 4 screws and put the tray back 5 Restore the maintenance cover to the system 6 Fix the cover with the screw 7 Connect the power cord to the system Do not remove the rear cover until you have verified that no power is supplied to the system Power must be switched off and the power cord must be unplugged ...

Page 12: ...remove the power cord 2 Remove the cover in the back of unit 3 Fix the pole stand with screws with cover and lock them back with two screws 4 Connect the VGA and power cable to the system 5 Connect the power cord to the system Jumper setting adjustment ...

Page 13: ...the jumper setting Please refer to 4th chapter 4 Restore the top cover 5 Connect the power cord to the system VFD Customer Display Installation 1 Turn off the power and remove the power cord 2 Remove the cover in the back of unit 3 Fix the pole stand with screws with cover and lock them back with two screws ...

Page 14: ...gurations for a particular task To enter the Configuration Mode please execute text editor program such as Microsoft Word Notepad etc first and then press Ctrl Alt F10 The following menu will appear accordingly For detailed instruction please refer to the MSR212 Programmer s Manual under the path below in the driver DVD Utility MCR util Uniform Cash Drawer Installation ...

Page 15: ...cash drawer cable into the cash drawer port Note If the cash drawer cannot be detected by the system please refer to troubleshooting Up to two cash drawers may be driven from this port Driving voltage of the solenoid is DC 12V I O port 284 is used for drawer operation A test program is supplied for Linux and Windows source code of which is available on request by software developers Value Descript...

Page 16: ...Driver Download from FEC Website Model A Please go to FEC website and download the drivers B The installation sequence Chipset Driver VGA Driver LAN Driver Audio Driver Touch Driver Other Driver optional C Then you can start to install Please follow this installation sequence accordingly Chipset Driver Installation ...

Page 17: ...Intel ATOM D525 Chipset Installation Utilities for Windows XP Step 1 Please download the Intel chipset driver from website Step 2 Click Next Step 3 Read the License Agreement and click Yes ...

Page 18: ...p 4 Click Next and the drivers for the Intel Chip set will install Step 5 Please wait while the setup program processing Step 6 When the Setup COMPLETE message appears click Finish to restart your computer ...

Page 19: ...for VGA under POSready 2009 the default setting is 800x600 with Clone mode if you need to use Extension Mode please set the 2nd panel as primary as below Warning After you set the panel to Extension Mode it won t be available to set back to Clone Mode due to the driver issue Step 3 Select Next to continue driver installation Step 4 Finally Finish and Restart the system ...

Page 20: ...tallation Step 1 Please double confirm the LAN driver from website Step 2 Click Next to continue Step 3 Click Next to continue Step 4 Click Next to continue Step 5 Click Finish to complete the installation procedure ...

Page 21: ...Audio Driver Installation Step 1 Please download the Audio driver from website Step 2 Click Next to continue Step 3 Click Next to continue ...

Page 22: ...lick Finish and restart the system ELO Touch Tools Installation 1 Find the setup file through index Tools 2 Open SW601854_TETouch_5 4 2 exe for latest version please reference to FEC website 3 Click OK to continue ...

Page 23: ...4 Click Unzip Unzip the files successfully and click OK to continue the installation 5 Click Next to continue 6 Choose Install Serial Touch Screen Driver and click Next to continue ...

Page 24: ...Agreement and click Yes and select Auto Detect ELO touchscreens and click Next 8 Select COM3 and click Next for further installation steps 9 Setup complete and execute Calibrate Elo Touch Screen Monitors and Click Finish ...

Page 25: ...the targets showed on the screen 11 According to ELO Touch Screen Properties Confirm the Touch Driver Version is 5 2 0 43 and Make sure the COM port listed is COM3 for your touch monitor adjust a proper sound of touch buzzer Press Next to continue ...

Page 26: ...r is working fine click to finish the setting if not click to calibrate the screen again IT MAY BE NECESSARY TO RESTART YOUR COMPUTER TO UTILIZE YOUR TOUCHSCREEN FEATURES 13 Click Restart to reboot your computer again ...

Page 27: ...el General tab The general tab allows you to Change the COM port your touch screen is set to Calibrate the touch screen with the Align button Mode tab The Buttons tab allows you to Adjust all mouse emulation controls Change cursor properties Enable or disable right mouse button utility ...

Page 28: ...Sound tab The Sound tab allows you to To change sound properties for ELO touch tools Properties tab The Diagnostics tab allows you to View Controller Information About tab ...

Page 29: ... Information about ELO Touch systems EETI TouchKit Tools Installation Step 1 Please double confirm the EETI driver downloaded from website Step 2 Click OK to continue unzip the driver Step 3 Open Setup exe Step 4 Click Next ...

Page 30: ...Step 5 Click Next Step 6 Click OK to close the pop up dialog ...

Page 31: ...Step 7 Click Support Multi Monitor System and then Next to continue Step 8 Click Next ...

Page 32: ...Step 9 Click OK and turn off the computer to restart your system again After the system finish rebooting follow the directions to calibrate the Touch screen ...

Page 33: ...options in the TouchKit control Panel General tab The general tab allows you to Manage the touch screen controller you installed Tools tab The tools tab allows you to Calibrate the touch screen with the 4 Points Calibration button Wireless LAN Driver Installation ...

Page 34: ...e confirm the Wireless LAN driver from website Step 2 Click Next to continue Step 3 Select Install driver and Ralink WLAN Utility Step 4 Select Ralink Configuration Tool Select Optimize for WiFi mode Step 5 Select Install to continue ...

Page 35: ...RP 3500D 35 Step 6 Select Finish to complete the installation ...

Page 36: ...akers Power 90 watts external power adaptor I O Port Serial Port 4 x User available COM ports COM1 COM4 and COM5 RJ45 COM2 DB9 Parallel Port 1 x Bidirectional port USB Port 4 x USB 2 0 ports Cash Drawer Port RJ11 Cash drawer port 12V Keyboard Mouse Port One PS 2 port LAN Port Giga LAN Realtek RTL8111E VGA Port Standard D SUB 15 Pin VGA Port Audio Port Integrated Sound Blaster compatible Realtek AL...

Page 37: ...M4_USB1 VFD RS 232 port USB 2 0 1 1 port The definition of pin1 pin 2 and pin4 are depending on jumper setting from JCOM4 and VFD_JR1 D USB 2 0 1 1 Port Pin Definition 1 12V 2 GND 3 12V 4 GND DC_IN 12V_OUT Pin Definition 1 12V 2 GND COM4_USB1 Pin Definition 1 RI 5V 12V 2 CTS or RI 5V 12 3 GND 4 RTS or GND 5 DTR 6 DSR 7 TXD 8 RXD ...

Page 38: ... COM4_USB1 USB_LAN1 Pin Definition 1 USB 5V 2 D 3 D 4 GND COM2 Pin Definition 1 DCD 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI 5V 12V VGA Pin Definition 1 RED 2 GREEN 3 BLUE 4 NC 5 GND 6 GND 7 GND 8 GND 9 VCC 5V 10 GND 11 NC 12 DDC Data 13 H SYNC 14 V SYNC 15 DDC Clock ...

Page 39: ...Transmitting Off Not Transmitting Activity LED Pin Definition 1 Data 0 2 Data 0 3 Data 1 4 Data 1 5 Data 2 6 Data 2 7 Data 3 8 Data 3 LPT Pin Definition Pin Definition 1 STB 14 AFD 2 PD0 15 ERR 3 PD1 16 INIT 4 PD2 17 SLIN 5 PD3 18 GND 6 PD4 19 GND 7 PD5 20 GND 8 PD6 21 GND 9 PD7 22 GND 10 ACK 23 GND 11 BUSY 24 GND 12 PE 25 GND 13 SLCT ...

Page 40: ...CK Audio Line Out Pin Definition 1 Keyboard Data 2 Mouse Data 3 GND 4 Mouse Clock 5 5V 6 Keyboard Clock RJ11 Pin Definition 1 GND 2 GPIO 0 3 CASH Drawer Switch 4 12V 5 GPIO 1 6 GND Audio Jack Pin Definition 1 GND 2 Line Out L 3 AUDIO_JD 4 ACZ_DET 5 Line Out R ...

Page 41: ...e This connector is reserved for future use 2 CPU_FAN CPU FAN 3 SYS_FAN System FAN CPU_FAN Pin Definition 1 GND 2 12V RPM control 3 RPM detect 4 RPM control SYS_FAN Pin Definition 1 GND 2 12V RPM control 3 RPM detect DC 12V OUT Pin Definition 1 GND 2 GND 3 12V 4 12V ...

Page 42: ...Data 14 Backlight Controller 25 GND 4 GND 15 Data1 26 GND 5 EDID Clock 16 GND 27 Data2 6 NC 17 Data1 28 LVDS Power 3 3V 7 GND 18 GND 29 Data2 8 NC 19 GND 30 LVDS Power 3 3V 9 Data0 20 Backlight 5V 10 NC 21 LVDS Clock 11 Data0 22 Backlight 5V KB_MS2 Pin Definition 1 GND 2 KDAT 3 F_KDAT 4 KCLK 5 F_KCLK 6 5V LVDS_PWR1 Default 1 2 Pin Definition 1 3 3V 2 DC input 3 5V INV_BRIG1 Pin Definition 1 12V DC...

Page 43: ...y JCOM3 is pre set as 1 2 short for 5v Touch controller Default 1 2 Pin Definition 1 RS232 2 UART RXD 3 RS422 4 UART RXD 5 RS485 6 UART RXD JRS2 Default 2 3 short Pin Definition 1 RS485 D 2 COM2 Pin 1 3 RS232 DCD JRS3 Default 2 3short Pin Definition 1 RS485 D 2 COM2 Pin 2 3 RS232 RXD JRS4 Default 2 3 Pin Definition 1 RS422 D 2 COM2 Pin 4 3 RS232 DTR JRS5 Default 2 3 Pin Definition 1 RS422 D 2 COM2...

Page 44: ... Pin Definition 1 CTS4 2 RTS4 3 Signal for PIN2 of COM4 port 4 Signal for PIN4 of COM4 port 5 RI4 1_5V 12V_F 6 GND PS JCOM4 is set to 5 6 short for 12V VFD display as default VFD Mode VFD_JR1 1 2 3 5 4 6 Short JCOM4 5 6 Short RS232 Mode VFD_JR1 1 3 2 4 Short JCOM4 3 4 Short Pin Definition 1 12V 2 12V 3 GND 4 GND 5 DTR 6 DSR 7 TXD 8 RXD Pin Definition 1 RI 2 CTS 3 GND 4 RTS 5 DTR 6 DSR 7 TXD 8 RXD ...

Page 45: ...tion LED 6 Stand by 5V 7 HDD LED 8 VCC 5V 9 System Reset 10 GND 13 F_USB1 F_USB2 USB Pin header Pin Definition Pin Definition 1 USB Power 5V 2 USB Power 5V 3 USB Dx 4 USB Dy 5 USB Dx 6 USB Dy 7 GND 8 GND 9 NC 10 NC F_USB3 USB Pin header Pin Definition Pin Definition 1 USB Power 5V 2 USB Power 5V 3 USB Dx 4 NC 5 USB Dx 6 NC 7 GND 8 GND 9 NC 10 NC ...

Page 46: ...F_AUDIO Front Audio Box header Pin Definition Pin Definition 1 Amplifier Out_R 2 MIC_L 3 Amplifier Out_R 4 MIC_R 5 GND 6 Line In_R 7 Amplifier Out_L 8 Line In_L 9 Amplifier Out_L 10 Line In_JD 11 GND 12 MIC_JD 16 VGA2 VGA Connector with Box header Pin Definition Pin Definition 1 V SYNC 2 H SYNC 3 GND 4 GND 5 RED 6 GND 7 GREEN 8 DDC Clock 9 BULE 10 DDC Data ...

Page 47: ...GND 2 Battery 3V 3 Battery 3V 18 SATAPW_1 SATAPW_2 SATA HDD Power 5V 12V Pin Definition 1 12V 2 GND 3 GND 4 5V 19 LCDPWR_CON LCD Power ON OFF 20 BKLTEN_CON Back light Inverter Enable Disable Default 1 2 Open ON Short 1 2 OFF Open 1 2 Default 1 2 Open Enable Short 1 2 Disable Open 1 2 ...

Page 48: ...ch screen has been properly connected to the ELO controller or the TouchKit controller Attention Pin1 mark should be on the same side as the ELO controller E Check if the ELO controller Green LED is blinking If no there is no DC 5V support for the ELO controller from the motherboard F Touch screen controller could be defective or the touch panel could be defective ELO Touch Panel Cannot Calibrate ...

Page 49: ...2 COM5 Are Not Functioning Properly A Check if the I O ports are enabled in the CMOS setup B Check if there are any IRQ conflicts C The main board or I O cable could be defective Cash Drawer Port Is Not Functioning Properly A Make sure the pin assignment matches between the cash drawer and the RJ11 cash drawer port B Verify if the digit I O port address and bit are correct C The main board could b...

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