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EVGA PC-over-IP Administrative Interface, User Manual

The EVGA PC-over-IP Administrative Interface is a powerful software tool that allows users to seamlessly manage their PC-over-IP connections. Enhance your administrative capabilities with this intuitive interface by downloading the comprehensive user manual for free from our website. Obtain in-depth guidance on setting up, optimizing, and troubleshooting your PC-over-IP system effortlessly.

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PC-over-IP

®

 Administrative Interface 

User Manual 

 

 

 

 

Summary of Contents for PC-over-IP Administrative Interface

Page 1: ...PC over IP Administrative Interface User Manual ...

Page 2: ...r the date of publication This document is for informational purposes only EVGA MAKES NO WARRANTIES EXPRESS IMPLIED OR STATUTORY AS TO THE INFORMATION IN THIS DOCUMENT Complying with all applicable copyright laws is the responsibility of the user Without limiting the rights under copyright no part of this document may be reproduced stored in or introduced into a retrieval system or transmitted in ...

Page 3: ...3 1 4 Log In 14 1 4 1 Warning 14 1 4 2 Password 14 1 4 3 Idle Timeout 14 1 5 Home Initial Setup Webpages 15 1 5 1 Home 15 1 5 2 Initial Setup 16 1 6 Configuration Menu 16 1 6 1 Initial Setup 17 1 6 2 Network 21 1 6 3 Connection Management 23 1 6 4 Discovery 25 1 6 5 Session 26 1 6 6 Bandwidth 28 1 6 7 RDP 29 1 6 8 Language 31 1 6 9 OSD 32 1 6 10 Image 32 1 6 11 Monitor Emulation 33 1 6 12 Time 34 ...

Page 4: ...OSD Options Menu 55 2 3 Configuration Window 56 2 3 1 Unlocking the Configuration Settings 57 2 3 2 Network Tab 57 2 3 3 Connection Management Tab 59 2 3 4 Discovery Tab 60 2 3 5 Session Tab 61 2 3 6 Bandwidth Tab 63 2 3 7 RDP Tab 64 2 3 8 Language Tab 65 2 3 9 OSD Tab 66 2 3 10 Reset Tab 67 2 4 Diagnostics Window 68 2 4 1 Event Log Tab 68 2 4 2 Session Statistics Tab 69 2 4 3 PCoIP Processor Tab ...

Page 5: ...ble Host Discovery Example 86 4 2 1 Configuring Portal DHCP and Discovery 86 4 2 2 Configuring Host DHCP and Discovery 89 4 2 3 Initiating DHCP Discovery Session 92 4 3 Bandwidth and Image Configuration Example 92 4 3 1 Configuring the Host Bandwidth Limit to 25 Mbps 93 4 3 2 Configuring Image Properties 95 4 3 3 Configuring the Host Bandwidth Limit to 0 Mbps No Limit 97 4 4 USB Permissions Exampl...

Page 6: ...th Configuration Webpage 29 Figure 1 15 RDP Configuration Webpage 30 Figure 1 16 Language Configuration Webpage 31 Figure 1 17 OSD Configuration Webpage 32 Figure 1 18 Image Configuration Webpage 33 Figure 1 19 Monitor Emulation Configuration Webpage 34 Figure 1 20 Time Configuration Webpage 34 Figure 1 21 Password Configuration Webpage 36 Figure 1 22 Reset Parameters Webpage 36 Figure 1 23 Permis...

Page 7: ...igure 2 12 OSD Configuration 67 Figure 2 13 Reset 68 Figure 2 14 Event Log 69 Figure 2 15 Session Statistics 70 Figure 2 16 PCoIP Processor 71 Figure 2 17 Ping 72 Figure 2 18 Version 73 Figure 2 19 Mouse 74 Figure 2 20 Keyboard 75 Figure 2 21 Image 76 Figure 2 22 Change Password 77 Figure 3 1 Network Connection Lost Overlay 78 Figure 3 2 USB Device Not Authorized Overlay 78 Figure 3 3 Half Duplex ...

Page 8: ... 100 Mbps 93 Figure 4 18 Host Bandwidth Limit Configuration 25 Mbps 94 Figure 4 19 Simplified User Bandwidth Requirements 25 Mbps 95 Figure 4 20 Portal Minimum Image Quality Configuration 96 Figure 4 21 Host Bandwidth Limit Configuration 0 Mbps no limit 97 Figure 4 22 Simplified User Bandwidth Requirements no limit 98 Figure 4 23 USB Permissions Example Add new Button 99 Figure 4 24 USB Permission...

Page 9: ...t Method 35 Table 1 9 USB Device Authorization Entry Types 38 Table 1 10 USB Device Unauthorization Entry Types 39 Table 1 11 VPD Information 49 Table 1 12 Firmware Information 49 Table 1 13 VPD Information 49 Table 1 14 USB Device Status 50 Table 2 1 Connection Manager Method 60 Table 2 2 Peer Identity Methods 62 Table 2 3 VPD Information 73 Table 2 4 Firmware Information 73 Table 2 5 Firmware In...

Page 10: ...resented by the Portal On Screen Display when not operating in a PC over IP session HPDET Hot Plug Detect MTU Maximum Transmission Unit NTP Network Time Protocol OS Operating System OSD On Screen Display PC over IP Personal Computer over Internet Protocol PC over IP Host Host side of PC over IP system PC over IP Portal Portal or desktop side of PC over IP system PCoIP Personal Computer over Intern...

Page 11: ...OSD are organized as similarly as possible to reduce the total user learning curve This document describes the PCoIP Host and Portal user interfaces When a feature is only available for the Host i e host only or Portal i e desktop side only this is explicitly stated This document has three main sections Section 1 details the PCoIP Administrative Web Interface Section 2 reviews the On Screen Displa...

Page 12: ...st PCoIP Processor Home Allows an administrator to navigate to the Home webpage Drop down menus The five menus are Configuration Permissions Diagnostics Info and Upload Webpage information Displays the title and summary of the current webpage Data field Shows editable and or displayed parameters that an administrator can configure from the current webpage inline help is displayed when appropriate ...

Page 13: ...e We strongly recommend you install the CA root certificate in the browser you use see Section 1 3 1 Note Firefox 3 0 requires that the CA root certificate be installed 1 2 Administrative Web Interface IP Address To access the Administrative Web Interface the administrator must browse to the IP address of the Host or Portal The IP address used depends on how the IP addresses are determined within ...

Page 14: ...rnings Steps for installing the certificate on Internet Explorer 7 and Firefox are detailed below Internet Explorer 7 1 Open the Tools menu and select Internet Options 2 On the Content tab and select Certificates 3 On the Trusted Root Certification Authorities tab select Import 4 Follow the directions to import the certificate ensure you use the Trusted Root Certification Authorities certificate s...

Page 15: ...tive session already in progress Only one administrator is allowed per device Logging into a session will terminate any other administrative session in progress 1 4 2 Password The Password field allows the administrator to enter the password to gain access to the administration webpage The default value is blank i e See Section 1 6 13 for information on changing the password 1 4 3 Idle Timeout The...

Page 16: ...al Setup webpage is optionally used the first time an administrator logs in Afterwards the Home page is shown unless the firmware parameters reset see Section 1 6 14 Reset Parameters 1 5 1 Home The Home webpage provides a summary of the Host or Portal It can be accessed at any time using the Home link at the top left section of the menu bar Figure 1 4 Home Page The information fields shown on the ...

Page 17: ...s bandwidth PCoIP processors may generate refer to Section 1 8 3 Bandwidth Utilization is approximately the bandwidth currently being used refer to Section 1 8 3 Display Frame Rates Display Rate for video content through PCoIP e g if nothing changing Frame Rate is 0 fps refer to Section 1 8 3 This field is only available on a Host on the Portal it is not displayed 1 5 2 Initial Setup The Initial S...

Page 18: ...hat the administrator must first set when using the Host and Portal devices The webpage simplifies the out of box experience and reduces the time for initial users to establish a 1 to 1 PCoIP session More complex environments that use host discovery or connection management systems will require further configuration The Host and Portal Initial Setup webpages are not identical and provide parameter...

Page 19: ...PC over IP Administrative Interface User Manual 18 Figure 1 6 Initial Setup Host Webpage ...

Page 20: ...inistrative Interface User Manual 19 Figure 1 7 Initial Setup Portal Webpage 1 6 1 1 Step 1 Audio Step 1 Audio allows the administrator to configure the audio parameters Table 1 2 summarizes the applicable parameters ...

Page 21: ...llows the administrator to configure the network parameters Table 1 3 summarizes the applicable parameters Table 1 3 Step 2 Network Parameters Parameter Comments Enable DHCP Enables DHCP vs manual configuration refer to Section 1 6 2 IP Address Device s IP address refer to Section 1 6 2 Subnet Mask Device s subnet mask refer to Section 1 6 2 Gateway Device s gateway IP address refer to Section 1 6...

Page 22: ...es the Host IP address refer to Section 1 6 5 Host MAC Address Specifies the Host MAC address refer to Section 1 6 5 Note When Host Discovery or connection management is configured by default on the Portal it is not possible to modify the Portal session parameters A message will be displayed on the Initial Setup Portal webpage instead of the Step 3 Session parameters 1 6 1 4 Step 4 Apply Changes S...

Page 23: ...ress if an invalid IP address is entered the web interface will prompt the administrator to correct it Warning It is possible to configure an illegal IP Address Subnet Mask combination e g invalid mask that will leave the Host unreachable Care must be taken when setting the Subnet Mask 1 6 2 4 Gateway The Gateway is the device s gateway IP address If DHCP is disabled this field is required If DHCP...

Page 24: ...uplex or 100 Mbps Full Duplex when the other network equipment e g switch is also configured to operate at 10M Mbps Full Duplex or 100M Mbps Full Duplex An improperly set Ethernet Mode may result in the network operating at Half Duplex Half Duplex is not supported by PCoIP the session will be severely degraded and eventually dropped 1 6 2 8 Maximum MTU Size The Maximum MTU Size option allows the a...

Page 25: ...Enable Connection Management option is enabled the device can be configured and controlled by an external connection manager 1 6 3 2 Identify Connection Manager By The Identify Connection Manager By selector allows the administrator to choose whether the connection manager is identified by IP address or by Fully Qualified Domain Name FQDN If connection management is disabled this field is not requ...

Page 26: ...agnostic Log field controls whether connection management specific debug messages are written to the event log of the PCoIP Host and Portal devices 1 6 4 Discovery The Discovery configuration webpage allows the use of features that ease the discovery of Portals and Hosts in a PCoIP system Note The Portal Discovery parameters can also be configured using the Portal OSD See Section 2 3 4 Discovery F...

Page 27: ...scovered by a discovery method that uses DNS SRV Resource Records without requiring prior knowledge of their locations in the network Using a discovery mechanism can dramatically reduce configuration and maintenance effort for complex systems This discovery mechanism is independent of SLP Discovery DNS SRV Discovery Delay The DNS SRV Discovery Delay configures amount of delay time in seconds betwe...

Page 28: ...sion Configuration Webpage RDP 1 6 5 1 Accept Any Peer If the Accept Any Peer option is enabled the host will accept connections from any Portal If this option is disabled the administrator must specify the peer MAC address This option is only available on a Host on the Portal it is disabled and non editable ...

Page 29: ...pt the administrator to correct it Table 1 7 Peer Identity Methods Peer Identity Method Data Fields Comment Figure Peer IP MAC Peer IP Address Portal only PCoIP or Portal RDP client See Figure 1 12 Peer MAC Address PCoIP Peer FQDN Peer DNS Name Used with Portal RDP client only See Figure 1 13 1 6 5 4 Enable Auto Reconnect The Enable Auto Reconnect option allows the Portal to automatically reconnec...

Page 30: ...processor will use the maximum rate available We recommended setting the Device Bandwidth Limit to the limit of the network connected to the Portal and Host See Section 4 3 Bandwidth and Image Configuration Example for an example on setting the Device Bandwidth Limit Note The Device Bandwidth Limit is applied immediately after the administrator selects Apply 1 6 6 2 Device Bandwidth Target The Dev...

Page 31: ...red using the Portal OSD See Section 2 3 7 RDP Figure 1 15 RDP Configuration Webpage 1 6 7 1 Resolution The Resolution is the RDP screen resolution setting Possible values are 800x600 1024x768 1280x768 1280x1024 1440x900 1600x1200 1680x1050 1920x1200 1 6 7 2 Bit Depth The Bit Depth is the RDP session colour bit depth Possible values are 8 bpp bits per pixel 16 bpp 24 bpp 1 6 7 3 Terminal Server Po...

Page 32: ...terface language Note that this will affect the local OSD GUI This option is only available on a Portal on the Host it is disabled and non editable Note The Portal Language parameters can also be configured using the Portal OSD See Section 2 3 8 Language Figure 1 16 Language Configuration Webpage 1 6 8 1 Language The Language field allows the administrator to configure the language of the OSD Refe...

Page 33: ...e field allows the administrator to change the OSD screen saver text The text can be up to 240 characters The screen saver is a simple black screen with the screen saver text jumping randomly 1 6 9 2 Screen Saver Timeout The Screen Saver Timeout field allows the administrator to configure the screen saver timeout The timeout can be configured in seconds up to 9999 seconds A setting of 0 seconds di...

Page 34: ...ge Quality must be less than or equal to the Maximum Initial Image Quality Note The Minimum Image Quality can also be configured using the Portal OSD See Section 2 6 3 Image See Section 4 3 Bandwidth and Image Configuration Example for an example on setting the Minimum Image Quality 1 6 10 2 Maximum Initial Image Quality The Maximum Initial Image Quality slider can be used to reduce network bandwi...

Page 35: ...sion When Enable Monitor Emulation is enabled the Host will use emulated data for DDC queries regardless if in a PCoIP session of not Independent Enable Monitor Emulation fields are available for both monitor ports DVI 1 and DVI 2 1 6 12 Time The Time webpage configures the Network Time Protocol NTP settings to allow the event logs see Section 1 8 1 Event Log of the Portal and Host to be time stam...

Page 36: ...gures the NTP port number 1 6 12 5 NTP Query Interval The NTP Query Interval fields allow the administrator to configure the query interval The first field denotes the interval period and the second field denotes the time unit in Minute s Hour s Day s and Week s 1 6 12 6 Time Zone The Time Zone field allows configuration for the local time zone 1 6 12 7 Enable Daylight Savings Time The Enable Dayl...

Page 37: ...Confirm New Password The Confirm New Password field must match the New Password field for the change to take place 1 6 14 Reset Parameters The Reset webpage allows the administrator to reset all the configurable parameters stored in flash Note The Portal Reset Parameters can also be initiated using the Portal OSD See Section 2 3 10 Reset Figure 1 22 Reset Parameters Webpage 1 6 14 1 Reset Paramete...

Page 38: ... Devices black list Entries can define an authorized or unauthorized device or group of devices based on ID or Class Using wildcards or specifying any can reduce the number of entries needed to define all authorized or unauthorized devices See Section 4 4 USB Permissions Example in Appendix A Usage Examples for more details on USB configuration This option is only available on a Portal on the Host...

Page 39: ...evice class Drop down menu provides human readable translations of the known device classes Sub Class 0 FF asterisk indicates any device sub class Drop down menu provides human readable translations of the known device sub classes Protocol 0 FF asterisk indicates any protocol authorized Drop down menu provides human readable translations of the known protocols 1 7 1 2 Unauthorized Devices The Unau...

Page 40: ...sterisk indicates any device sub class Drop down menu provides human readable translations of the known device sub classes Protocol 0 FF asterisk indicates any protocol authorized Drop down menu provides human readable translations of the known protocols 1 7 2 Audio The Audio webpage allows the administrator to configure the audio permissions of the device Figure 1 25 Audio Permissions Webpage 1 7...

Page 41: ...ystems Note Enabling the 64 bit mode is not required for Linux 64 bit operating systems as Linux kernels should be compiled with latest Teradici audio codec support 1 7 3 Power The Power webpage allows the administrator to configure the power off permissions of the Portal Figure 1 26 Power Permissions Webpage 1 7 3 1 Portal Power Button The Portal Power Button pull down menu allows the Portal powe...

Page 42: ...the Portal or Host Note The Portal Event Log can also be viewed using the Portal OSD See Section 2 4 1 Event Log Figure 1 28 Event Log Webpage 1 8 1 1 Event log message The Event log messages field allows the administrator to view and clear the message View Selecting the View button opens a new browser window with all of the event log messages with timestamp information stored on the device Clear ...

Page 43: ...here are two buttons Connect and Disconnect Connect If the Connection State is Disconnected selecting this button causes the Portal to initiate a PCoIP session with its peer device If the Connection State is Connection Pending or Connected this button is disabled This option is only available on a Portal on the Host it is disabled and non editable Disconnect If the Connection State is Connected or...

Page 44: ...ed using the Portal OSD See Section 2 4 2 Session Statistics Figure 1 30 Session Statistics Webpage 1 8 3 1 Connection State The Connection State field reports the current state of the PCoIP session Connection State values are Asleep Cancelling Connected Connection Pending Disconnected Waking 1 8 3 2 PCoIP Packets Statistics PCoIP Packets Sent PCoIP Packets Sent reports the total number of PCoIP p...

Page 45: ...1x00 processor may currently generate The value is derived from the configured bandwidth settings see Section 1 6 6 Bandwidth and the current network congestion levels Bandwidth Utilization Bandwidth Utilization reports the average amount of traffic generated by the Tera1x00 processor at a particular moment in time 1 8 3 6 Display Frame Rate Display 1 Frame Rate Display 1 Frame Rate reports the fr...

Page 46: ...ns are S5 Soft Off S5 Hard Off Note This requires compatible Host hardware architecture This option is only available on a Host on the Portal it is disabled and non editable 1 8 4 4 Reset host CPU The Reset Host CPU button allows reset of the Host CPU Note This requires the Host hardware to support remote resetting This option is only available on a Host on the Portal it is disabled and non editab...

Page 47: ...lay a test pattern on the Portal displays This option is only available on a Portal when not in a PCoIP session on the Host it is disabled and non editable Figure 1 33 Display Webpage 1 8 6 1 Test mode The Test Mode pull down menu allows the administrator to enable a test pattern on the attached monitor s The test pattern options are Video Test Pattern Generator Pseudo Random Bitstream This option...

Page 48: ...4 PCoIP Processor Webpage 1 8 7 1 Current Time The Current Time field displays the current time This feature requires that the NTP be enabled and configured as described in Section 1 6 12 Time 1 8 7 2 Time Since Boot The Time Since Boot field allows a user to view the uptime of the Portal PCoIP processor since last boot Note The Portal Uptime can also be viewed using the Portal OSD See Section 2 4...

Page 49: ...ware version information Note The Portal Version information can also be viewed using the Portal OSD See Section 2 5 Information Figure 1 36 Version Webpage 1 9 1 1 VPD Information Vital Product Data VPD is information provisioned by the factory to uniquely identify each Portal or Host Note The VPD information can also be viewed using the Portal OSD See Section 2 5 1 1 VPD Information ...

Page 50: ... code of the current PCoIP firmware Firmware Build Date Build date of the current PCoIP firmware 1 9 1 3 PCoIP Processor Revision The PCoIP Processor Revision code reports the silicon revision of the PCoIP processor Revision B of the silicon is denoted by 1 0 Note The PCoIP Processor Revision information can also be viewed using the Portal OSD See Section 2 5 1 3 PCoIP Processor Revision 1 9 1 4 B...

Page 51: ...des information for the first USB port the second line provides information for the second port etc Table 1 14 summarizes the possible Status descriptors for USB Devices Table 1 14 USB Device Status Status Description Not Connected No device connected Standalone Device detected outside of a PCoIP session Not Initialized Device detected in a PCoIP session but host controller has not initialized the...

Page 52: ...local or accessible network drive The firmware image must be an all file 1 10 1 2 Upload Selecting the Upload button will cause the specified file to be transferred to the device The web interface will prompt the administrator for confirmation to avoid accidental uploads Note Ensure that both the Portal and Host have the same firmware release Example Firmware Upload Process 1 Ensure host PC or Wor...

Page 53: ...This image is displayed on the connect window of the local GUI On Screen Display OSD logo This option is only available on a Portal on the Host it is disabled and non editable Figure 1 40 OSD Logo Upload Webpage 1 10 2 1 OSD logo filename The OSD logo filename field specifies the filename of the logo image to be uploaded The administrator can browse to the file via the Browse button The file must ...

Page 54: ...arning window that reads Are you sure This will upload a new logo for local GUI This operation may take a few minutes 5 Wait for the OSD Logo upload to complete The following message appears when complete Success Flash successfully programmed You must reset the device for the changes to take effect 6 Reset the Portal ...

Page 55: ...indow provides a subset of the functionality provided by the Administrative Web Interface described in Section 1 The Options Window is accessible through the Options button on the Connect Screen An administrative password is required to change Portal options 2 1 Connect Screen The Connect Screen is shown on startup except when the Portal has been configured for a managed start up or auto reconnect...

Page 56: ...will display a Connection Pending message When the connection is established the OSD local GUI will disappear and be replaced with the session image Figure 2 2 OSD Connect Screen Connecting 2 2 OSD Options Menu Selecting the Options menu will produce a list of selections The OSD Options menu contains Configuration Diagnostics Information User Settings Password Selecting one of the selections will ...

Page 57: ... to access window tabs with settings that define how the Portal operates and interacts with its environment The tabs in the Configuration window are Network Connection Management Discovery Session Bandwidth RDP Language OSD Reset Each tab has OK Cancel and Apply buttons that allow the administrator to accept or cancel the setting changes made on the tab ...

Page 58: ...tings 1 Select the Unlock button in the bottom left corner of the Configuration window 2 Enter the password 3 Select the OK button Figure 2 4 Setting Unlock OSD 2 3 2 Network Tab The Network tab allows an administrator to set the Portal network parameters Note The Network parameters can also be configured using the Webpage Administration Interface See Section 1 6 2 Network ...

Page 59: ... Mask field is the device s subnet mask If DHCP is disabled this field is required If DHCP is enabled this field is not editable This field must be a valid subnet mask if an invalid subnet mask is entered the OSD will prompt the administrator to correct it 2 3 2 4 Gateway The Gateway field is the device s gateway IP address If DHCP is disabled this field is required If DHCP is enabled this field i...

Page 60: ...etwork equipment e g switch is also configured to operate at 10M Mbps Full Duplex or 100M Mbps Full Duplex 2 3 3 Connection Management Tab The Connection Management tab allows the administrator to enable or disable connection management and to specify the IP address of the connection manager In a managed connection an external Connection Manager Server communicates with and can remotely control an...

Page 61: ...me is entered the OSD will prompt the administrator to correct it Table 2 1 Connection Manager Method Method Data Fields IP address Connection Manager IP Address FQDN Connection Manager DNS name 2 3 3 3 Enable Event Log Notification The Event Log Notification field controls whether the PCoIP Host and Portal devices send the contents of their event logs to the connection management server 2 3 3 4 E...

Page 62: ...lex systems 2 3 4 2 Enable Host Discovery The Enable Host Discovery feature allows the Portal to discover Hosts that are not in a PCoIP session When enabled the Portal is able to display up to 10 available hosts in the order they are discovered It is expected that the Enable Host Discovery feature will be used with small numbers of Hosts 2 3 5 Session Tab The Session tab allows an administrator to...

Page 63: ...entified by IP and MAC address or by Fully Qualified Domain Name FQDN Table 2 2 shows the peer identity parameters available when either method is chosen If an invalid IP address or DNS name is entered the OSD will prompt the administrator to correct it Table 2 2 Peer Identity Methods Peer Identity Method Data Fields Comment Peer IP MAC Peer IP Address PCoIP or Portal RDP client Peer MAC Address P...

Page 64: ...ndwidth setting on the Host side defines the bandwidth from the Host to the Portal e g graphics data and the Bandwidth setting on the Portal side defines the bandwidth from the Portal to Host e g USB data The usable range of the maximum device bandwidth is 3 to 220 Mbps The PCoIP processor will continue to use only the bandwidth required up to the Device Bandwidth Limit maximum The PCoIP processor...

Page 65: ...ic to the Remote Desktop Protocol RDP For information on the Portal RDP client see Section 6 Appendix C Portal RDP Compatibility Note The RDP parameters can also be configured using the Webpage Administration Interface See Section 1 6 7 RDP Figure 2 10 RDP Configuration 2 3 7 1 Resolution The Resolution field is the RDP screen resolution setting Possible values are 800x600 1024x768 1280x768 1280x1...

Page 66: ...ures where the audio playback occurs for the RDP session Possible options are None Play on client Play on host 2 3 7 5 Enable Wallpaper The Enable Wallpaper field enables the use of wallpaper with the RDP session 2 3 7 6 Enable Themes The Enable Themes field enables the use of desktop themes with the RDP session 2 3 8 Language Tab The Language field allows the administrator to configure the langua...

Page 67: ...t for supported languages 2 3 8 2 Keyboard Layout The Keyboard Layout field allows the administrator to change the keyboard layout Refer to Table 5 2 in Section 5 Appendix B Portal Language and Keyboard Support for supported keyboard layouts 2 3 9 OSD Tab The OSD tab allows the administrator to modify the On Screen Display OSD parameters Note The OSD parameters can also be configured using the Web...

Page 68: ...e screen saver text jumping randomly 2 3 9 2 Screen Saver Timeout The Screen Saver Timeout field allows the administrator to configure the screen saver timeout The timeout can be configured in seconds up to 9999 seconds A setting of 0 seconds disables the screen saver 2 3 10 Reset Tab The Reset tab allows the administrator to reset all the configurable parameters stored in flash Note The Reset can...

Page 69: ... 4 Diagnostics Window The Diagnostics window allows the administrator to access window tabs with diagnostics concerning the Portal The tabs in the Diagnostics window are Event Log Session Statistics PCoIP Processor Ping Each tab has a Close button to close the window 2 4 1 Event Log Tab The Event Log tab allows the administrator to view and clear event log messages from the Portal Note The Event L...

Page 70: ...uttons available Refresh Selecting the Refresh button refreshes the event log messages displayed Clear Selecting the Clear button clears all of the displayed event log messages 2 4 2 Session Statistics Tab The Session Statistics tab allows the administrator to view PCoIP specific statistics Note Session Statistics can also be viewed using the Webpage Administration Interface See Section 1 8 3 Sess...

Page 71: ...he Host to the Portal in the last active session PCoIP Packets Lost The PCoIP Packets Lost field reports the total number of PCoIP packets lost in the last active session 2 4 2 2 Bytes Statistics Bytes Sent The Bytes Sent field reports the total number of bytes sent in the last active session Bytes Received The Bytes Received field reports the total number of bytes received in the last active sess...

Page 72: ...P Processor Uptime can also be viewed in the Webpage Administration Interface See Section 1 8 7 PCoIP Processor Figure 2 16 PCoIP Processor 2 4 4 Ping Tab The Ping tab allows the administrator to ping a device to see if it is reachable across an IP network This may be useful for determining if a Host is reachable Note The Ping tab has no matching menu in the Webpage Administration Interface of Sec...

Page 73: ...Size Size of ping packet 2 4 4 2 Packets Sent Number of ping packets sent Received Number of ping packets received 2 5 Information Window The Information window allows an administrator to access the Version tab containing information about the device Note The Version information can also be viewed using the Webpage Administration Interface See Section 1 9 1 Version ...

Page 74: ...er of PCoIP firmware Hardware Version Portal hardware version number 2 5 1 2 Firmware Information The firmware information reflects the current PCoIP firmware details Table 2 4 Firmware Information Firmware Version Version of the current PCoIP firmware Firmware Build ID Revision code of the current PCoIP firmware Firmware Build Date Build date of the current PCoIP firmware 2 5 1 3 PCoIP Processor ...

Page 75: ...loader 2 6 User Settings Window The User Settings window allows the user to access window tabs that define the mouse and keyboard settings and the PCoIP image quality The tabs in the User Settings menu are Mouse Keyboard Image 2 6 1 Mouse Tab The Mouse tab allows a user to change the mouse cursor speed settings for the OSD and RDP sessions Note The OSD mouse cursor speed setting does not affect th...

Page 76: ...inistration Interface of Section 1 Figure 2 20 Keyboard Keyboard Repeat Delay The Keyboard Repeat Delay field allows a user to configure the Portal keyboard repeat delay Keyboard Repeat Rate The Keyboard Repeat Rate field allows a user to configure the Portal keyboard repeat rate Repeat Settings Test Box The Repeat Settings Test Box field allows a user to test the chosen keyboard settings 2 6 3 Im...

Page 77: ...ards Reduced allows higher frame rates moving the slider towards Perception Free allows higher image quality When network bandwidth is not constrained the PCoIP system will maintain perception free quality regardless of the Minimum Image Quality setting 2 7 Password Window The Password window allows an administrator to update the administrative password for the device Note that this will affect th...

Page 78: ... must match the current administrative password for the change to take place New Password The New Password field will be the new administrative password for both the web interface and the local OSD GUI Confirm New Password The Confirm New Password field must match the New Password field for the change to take place ...

Page 79: ...h the message Network connection lost over the most recent screen data An example is shown in Figure 3 1 Figure 3 1 Network Connection Lost Overlay Network connection lost The lost network connection message will persist until the network is restored or the timeout expires and the PCoIP session ends 3 2 USB Device Not Authorized Overlay If an unauthorized USB device is connected an overlay with th...

Page 80: ...iving a video signal This can be rectified by connecting the host PC video to the PCoIP Host An example of the overlay is shown in Figure 3 4 Figure 3 4 No Source Signal Overlay No source signal When a video source to the Host does not correspond to the video port used on the Portal an overlay with the message Source signal on other port is displayed This helps the user debug a situation where the...

Page 81: ...irect connection the administrator must know the IP and MAC addresses of the Portal and Host 4 1 1 Configuring the Portal Peer to Peer Operation Note This example uses the Administration Web Interface for configuring the Portal for peer to peer operation The Portal OSD could also be used to configure the Portal See Section 2 On Screen Display OSD for the corresponding OSD functionality Configure t...

Page 82: ...ministrative Interface User Manual 81 Figure 4 1 Portal Connection Management Peer to Peer Configuration 4 Ensure Enable Connection Management is not selected 5 Select the Session webpage from the Configuration menu ...

Page 83: ...n 6 In the Identify Peer by field select IP address 7 Enter the Host IP address in Peer IP Address field e g 192 168 50 107 8 Enter the Host MAC address in Peer MAC Address field e g 00 1C 8A 03 00 CA 9 Select the Apply button to accept the changes 10 Select the PCoIP Processor webpage from the Diagnostics menu ...

Page 84: ...P processor 4 1 2 Configuring the Host Peer to Peer Operation Configure the Host for peer to peer direct connection 1 Open the Host Administration Web Interface by using an internet browser to open the Host IP address e g https 192 168 50 107 2 Log in to the Portal Administration Web Interface 3 Select the Connection Management webpage from the Configuration menu ...

Page 85: ...dministrative Interface User Manual 84 Figure 4 4 Host Connection Management Peer to Peer Configuration 4 Ensure Enable Connection Management is not selected 5 Select the Session webpage from the Configuration menu ...

Page 86: ...lected so that other Portals cannot start a PCoIP session with the Host 7 Enter the Portal MAC address in Peer MAC Address field e g 00 1C 59 00 05 0E 8 Select the Apply button to accept the changes 4 1 3 Initiating the Peer to Peer Session Start the peer to peer session 1 From the Portal OSD select the Connect button to start the PCoIP session ...

Page 87: ...s 192 168 1 222 Note To configure for DHCP and Host Discovery the administrator must know the IP address of the Portal and Host regardless of whether it is set statically or dynamically 4 2 1 Configuring Portal DHCP and Discovery Note Although this example uses the Administration Web Interface for configuring the Portal for DHCP and Host Discovery operation the Portal OSD may also be used to confi...

Page 88: ...t webpage from the Configuration menu Figure 4 7 Portal Connection Management DHCP Discovery Configuration 4 Ensure Enable Connection Management is not selected 5 Select the Discovery webpage from the Configuration menu Figure 4 8 Portal Discovery Webpage Enable Discovery Configuration 6 Select Enable Discovery and Enable Host Discovery ...

Page 89: ...page from the Configuration menu Figure 4 9 Portal Network Webpage DHCP Configuration 10 Select Enable DHCP 11 Select the Apply button to accept the changes Note Once configured for DHCP the IP address will be leased from the DHCP server For future configuration obtain the IP address from the DHCP server 12 Select the PCoIP Processor webpage from the Diagnostics menu ...

Page 90: ...eset the PCoIP processor 4 2 2 Configuring Host DHCP and Discovery Configure the Host for DHCP and Discovery 1 Open the Host Administration Web Interface by using an internet browser to open the Host IP address e g https 192 168 1 222 2 Log in to the Host Administration Web Interface 3 Select the Connection Management webpage from the Configuration menu ...

Page 91: ...ation 4 Ensure Enable Connection Management is not selected 5 Select the Discovery webpage from the Configuration menu Figure 4 12 Host Discovery Webpage Enable Discovery Configuration 6 Select Enable Discovery 7 Select the Apply button to accept the changes 8 Select the Network webpage from the Configuration menu ...

Page 92: ...Select the Apply button to accept the changes Note Once configured for DHCP the IP address will be leased from the DHCP server For future configuration obtain the IP address from the DHCP server 11 Select the PCoIP Processor webpage from the Diagnostics menu Figure 4 14 Host PCoIP Processor Webpage DHCP Discovery Configuration ...

Page 93: ...ired host from the Discovered Hosts screen and select OK Figure 4 16 Discovered Hosts Screen 3 When connected the Host computer is ready to use over PCoIP 4 3 Bandwidth and Image Configuration Example This example outlines the steps for optimizing user experiences in an environment where bandwidth is constrained Here it is assumed that there are four task based workers web browsing simple word pro...

Page 94: ...o minimize packet loss Networks respond to congestion by dropping packets The PCoIP processor responds to dropped lost packets by reducing the amount of bandwidth it generates In most cases the PCoIP processor will conceal the packet loss to be imperceptible to the user However in some situations where bandwidth is low or network latency is high it might be preferable to eliminate congestion based...

Page 95: ... 18 Host Bandwidth Limit Configuration 25 Mbps 4 Enter 25 in the Device Bandwidth Limited field 5 Enter 20 in the Device Bandwidth Target field 6 Select the Apply button to accept the changes 7 Repeat for the other three users Hosts The bandwidth is now limited to 25 Mbps and targeted to 20 Mbps for each user Figure 4 19 shows simplified bandwidth usage with the limit for each user now configured ...

Page 96: ...er their display information at maximum quality and full frame rate The PCoIP system gives two controls over imaging quality that can optimize the user experience in environments where bandwidth is constrained For users who prefer higher image quality than what the PCoIP balanced quality frame rate algorithm provides increasing the Portal Minimum Image Quality setting may be beneficial The Maximum...

Page 97: ...from the Configuration menu Figure 4 20 Portal Minimum Image Quality Configuration 4 Slide the Minimum Image Quality slider to the right 5 Slide the Maximum Initial Image Quality slider to the left 6 Select the Apply button to accept the changes 7 Repeat for the other three user Portals The Minimum Image Quality is now configured towards Perception Free to increase the minimum image quality the sy...

Page 98: ...to many actual usage groups Here the Device Bandwidth Limit and Device Bandwidth Target are configured to 0 no limit to allow more effective bandwidth sharing The PCoIP firmware alleviates bandwidth congestion by implementing a bandwidth adaptation algorithm that strives for fairness on shared networks The firmware will use the bandwidth as determined by the Ethernet physical layer device Note Her...

Page 99: ...e congestion clears the firmware will again open the bandwidth limit Figure 4 22 shows the total simplified bandwidth usage with no limit for the four users in this example This figure shows that the bandwidth is more efficiently shared compared to the case of setting a low maximum bandwidth limit as in Figure 4 19 In the unlimited case each PCoIP session has the opportunity to use up to 100 Mbps ...

Page 100: ...ample Add new Button 2 When the entry fields expand select Class from the Add New drop down menu to authorize a class of devices Figure 4 24 USB Permissions Example Selecting the Class Entry Type 3 Select Printer from the Device Class drop down menu to authorize a class of printers ...

Page 101: ...ss 4 Select Printer from the Sub Class drop down menu to authorize a specific class of printers otherwise the sub class and protocol could be left as Any Figure 4 26 USB Permissions Example Selecting the Sub Class 5 Select the desired IEEE 1284 4 compatible bidirectional protocol from the Protocol drop down menu ...

Page 102: ...sions Example Selecting the Protocol 6 Select Apply to save the changes to flash and complete the configuration Figure 4 28 USB Authorization Example Class Authorization 4 4 2 Authorizing USB Device By Vendor Product ID 1 In the Authorization section select the Add new button ...

Page 103: ...mple Add new Button 2 When the entry fields expand select ID from the Add New drop down menu to authorize a device by its vendor product ID Figure 4 30 USB Permissions Example Selecting the Class Entry Type 3 Enter the USB device Vendor ID and Product ID into the corresponding fields ...

Page 104: ... User Manual 103 Figure 4 31 USB Permissions Example Entering Vendor ID and Product ID 4 Select Apply to save the changes to flash and complete the configuration Figure 4 32 USB Permissions Example Vendor ID and Product ID Authorization ...

Page 105: ...5 2 lists supported keyboards layouts defaults are noted Table 5 1 Languages Supported by the Portal Supported Languages English default French German Greek Spanish Italian Portuguese Korean Japanese Traditional Chinese Simplified Chinese Table 5 2 Keyboard Layouts Supported by the Portal Supported Keyboards United States of America ISO 8859 1 default French Canadian ISO 8859 1 accent keys French ...

Page 106: ... 1 Swiss German ISO 8859 1 accent keys Swiss German Codepage 850 United Kingdom ISO 8859 1 United Kingdom ISO 8859 1 ctrl and caps swapped United Kingdom Codepage 850 United Kingdom Codepage 850 ctrl and caps swapped United States of America ISO 8859 1 accent keys United States of America ISO 8859 1 ctrl and caps swapped United States of America dvorak United States of America right hand dvorak Un...

Page 107: ...Depth 8 16 24 bits per pixel RDP Port Configurable default 3389 Audio Two output channels 16 bit at 22 05 KHz Experience Options Desktop Wallpaper enable disable via web OSD Connection broker Display Window content while dragging only via connection broker Menu and window animation enable disable only via connection broker Themes enable disable via web OSD Connection Broker Bitmap caching is suppo...

Page 108: ...PC over IP Administrative Interface User Manual 107 Vista ...

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