Epson Stylus Pro 5500 Printer Manual Download

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PRINTER GUIDE

EPSON Stylus

Pro 5500

Summary of Contents for Stylus Pro 5500

Page 1: ...PRINTER GUIDE EPSON Stylus Pro 5500 ...

Page 2: ...partment door paper size levers printer cover control panel edge guide media type levers rear manual feed slot edge guide parallel interface paper path cover lower paper cassette optional USB interface optional interface card slot power cable ...

Page 3: ...EPSON Stylus Pro 5500 PRINTER GUIDE ...

Page 4: ...ng Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners EPSON disclaims any and all rights in those marks The ENERGY STAR emblem does not represent EPA endorsement of any product or service Legal Notices Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third par...

Page 5: ...lass B digital device Each product marketed is identical to the representative unit tested and found to be compliant with the standards Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted due to quantity production and testing on a statistical basis as required by 47CFR 2 909 Operation is subject to the following two conditions 1 ...

Page 6: ...owing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Cer...

Page 7: ...ridges 1 5 Loading Paper 1 7 Running a Printer Check 1 12 Connecting the Printer to Your Computer 1 13 Connecting to the USB Port 1 14 Connecting to a Parallel Port Windows Only 1 15 Connecting to an Optional Interface Card 1 16 Installing Printer Software for Windows 1 18 Installing Printer Software for Macintosh 1 19 Setting Up Your Printer on a Network 1 21 Setting Up on a Windows 95 98 or Me N...

Page 8: ...ng the Correct Media Type 3 4 Choosing Advanced Print Options 3 5 Color Management Settings 3 7 Managing Print Jobs 3 8 Setting Up Background Printing 3 8 Using Monitor3 3 9 Cancelling Printing 3 10 4 Printing with EPSON Drivers for Windows Choosing Basic Print Options 4 1 Selecting the Correct Media Type 4 3 Choosing Paper and Layout Options 4 4 Choosing Advanced Print Options 4 5 Managing Print ...

Page 9: ... Control Panel 6 9 Running the Speed Progress Utility for Improved Windows Printing 6 11 Cleaning the Printer 6 12 Transporting the Printer 6 13 7 Troubleshooting Diagnosing Problems 7 1 Improving Print Quality 7 1 Solving General Printing Problems 7 3 Solving Paper Problems 7 6 Uninstalling and Reinstalling the Printer Software 7 7 A Specifications Printing A 1 Paper A 1 Printable Areas A 2 Ink C...

Page 10: ...including 200 lb card stock With a standard 250 sheet paper tray and optional 250 sheet cassette you get uninterrupted performance With the two manual feed slots you can print on sheets up to 44 inches long Fast print speeds let you produce an 8 5 11 inch photo quality print in about 2 minutes or a 13 19 inch print in about 5 minutes Flexible high performance driver and RIP choices include EPSON s...

Page 11: ... variety of paper types through the available paper paths and for using special EPSON media Chapter 3 explains how to use the EPSON printer driver for Macintosh Chapter 4 explains how to use EPSON printer driver for Windows Chapter 5 explains what to do when the printer s control panel lights indicate a paper jam or other problem and how to use the printer s monitoring utilities Chapter 6 gives in...

Page 12: ...d meet the following minimum requirements For USB connection Power Macintosh G3 G4 or iMac series System 8 5 1 or later For IEEE 1394 connection iMac DV G3 or G4 series System 8 6 or later with FireWire Update 2 1 or later For 10 100 BaseT Ethernet connection iMac G3 or G4 series System 7 6 1 or later 256MB of RAM recommended At least 50MB of free hard disk space to install the software and at lea...

Page 13: ...Me NT 4 0 or 2000 256MB of RAM recommended At least 50MB of free hard disk space to install the software and at least 150MB of free hard disk space for processing files more for large files Double speed 2 CD ROM drive quad speed 4 or faster recommended or DVD drive for installing the printer software For parallel connection a high speed bidirectional IEEE 1284 compliant parallel cable 6 to 10 ft 1...

Page 14: ...ories from EPSON at 800 873 7766 or visit the EPSON Store at www epsonstore com U S sales only In Canada please call 800 873 7766 for dealer referral ENERGY STAR Compliance As an ENERGY STAR Partner EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipm...

Page 15: ...he printer near a wall outlet where the plug can be easily unplugged Placez l imprimante près d une prise de contacte où la fiche peut être débranchée facilement Do not let the power cord become damaged or frayed If you use an extension cord make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total of all devi...

Page 16: ...e you install an ink cartridge do not remove the cartridge except to replace it with a new one or transport the printer Install the ink cartridge immediately after you remove it from its package Leaving the cartridge unpacked for a long time before use may result in reduced print quality Do not use an ink cartridge beyond the date printed on the cartridge carton For best results use up the ink car...

Page 17: ...8 8 Introduction ...

Page 18: ...he printer Installing the optional lower paper cassette Installing the paper tray Installing the ink cartridges Loading paper Running a printer check Connecting the printer to your computer Installing the printer software and configuring it for network use if necessary Aligning the print head Unpacking the Printer Here s what is included in the box Chapter 1 Setting Up the Printer Caution The prin...

Page 19: ...n area with high temperature or humidity In direct sunlight or dusty conditions Near sources of heat or electromagnetic interference such as loudspeakers or cordless telephone base units If you purchased the optional lower paper cassette you need to place the printer on top of it Follow the instructions in the next section Installing the Optional Lower Paper Cassette The lower paper cassette provi...

Page 20: ... Use the hexagonal wrench that comes with the cassette to tighten the screws Warning Hold the bottom of the printer at the depression on the sides so your fingers don t get caught between the printer and the cassette Warning Do not try to move the paper cassette or printer without securing the screws otherwise the cassette and printer may come apart and cause injury ...

Page 21: ...sert the paper tray that came with it in the same way Warning If you need to move the printer after you attach the cassette have one person lift it on each side holding the bottom of the cassette at the depression Caution Be careful not to touch the black pad at the right end of the paper tray Smudges and dirt on the pad may cause a paper feeding problem don t touch the black pad ...

Page 22: ...n it on by pressing the P Operate button Press the button and hold it for a second until the P Operate light comes on The Ink Out and main paper tray lights come on and all the H ink out lights flash 2 Open the left and right ink cartridge compartment doors Note The first time you plug in the printer the power supply may cycle the fan and then turn off This is normal operation Operate button yello...

Page 23: ... arrow mark face up and pointing to the rear of the printer and fully insert the cartridge into the slot Note You can install the ink cartridges in any order however each slot can only hold the specified ink color Warning If ink gets on your hands wash them thoroughly with soap and water If ink gets in your eyes flush them immediately with water To avoid injury do not reach into the ink cartridge ...

Page 24: ...ht stops flashing when the ink charging process is finished Loading Paper Your EPSON Stylus Pro 5500 printer has four paper paths one for the standard paper tray one for the optional lower paper cassette and two for the manual feed slots Follow these steps to load paper in one of the paper trays 1 Pull the paper tray out until you feel some resistance You can also pull the tray all the way out of ...

Page 25: ...cover and raise the paper guide roller 3 Slide the switch to the roller position that matches the paper size you re loading 4 If you re using legal size or larger paper release the extension locks and pull out the paper tray extension completely roller switch ...

Page 26: ...n the edges 7 Load the stack of paper with the printable surface down and the right edge of the paper resting against the right side of the paper tray Don t load paper above the arrow mark inside the left edge guide Note Make sure the paper is loaded printable side down and the stack lies flat on the bottom of the tray ...

Page 27: ...Slide the edge guides against the paper stack 9 Close the paper guide roller 10 Replace the paper tray cover If you pulled out the paper tray extension slide out the cover extension before you replace the cover paper tray cover extension ...

Page 28: ...ality but they allow your software to verify that the print settings for a job are correct for the paper you re using For more information about the levers see Chapter 2 Note When you set the paper size and media type levers you should also use the paper size and media type cards to identify the paper loaded in the tray The cards let users know what s in the printer at a glance and prevent anyone ...

Page 29: ... down the Reset button and press the P Operate button to turn on the printer Release the buttons when the P Operate light begins flashing After a few moments the printer prints one page showing the version of your printer s ROM a nozzle check pattern and the printer s default settings as shown below 4 Press the P Operate button to turn off the printer 5 Check the printout If the printout looks lik...

Page 30: ...nnecting the Printer to Your Computer You can connect the printer to your computer using one of three different interfaces depending on your system USB interface for Windows 98 Me 2000 and Macintosh Parallel interface for Windows Optional interface card for printing on a FireWire interface or a network see page 2 for a list of the available cards Note Check the system requirements on page 3 Macint...

Page 31: ...r a first tier USB hub Now follow the steps in Installing Printer Software for Windows on page 1 18 or Installing Printer Software for Macintosh on page 1 19 to install the printer driver and utilities on your system Note The EPSON Printer Port and DMA transfer features Windows 95 98 or Me only of the EPSON printer driver are available only with a parallel interface connection If you re using a US...

Page 32: ...puter that requires ECP mode for parallel devices you need to turn on the printer s ECP mode Hold down the Reset and Cleaning buttons then press the P Operate button to turn on the printer The P Operate and paper tray lights start flashing Press the Reset button until the H black ink out light comes on Then press the P Operate button to turn off the printer If you later need to turn off ECP mode f...

Page 33: ...onnect any interface cables if necessary 3 Set any DIP switches and jumpers on the card if necessary See the interface card s documentation for details 4 Use a Phillips screwdriver to remove the two screws securing the optional interface cover then lift off the cover Keep the screws so you can use them if you remove the interface card and replace the cover Note Before you install an optional inter...

Page 34: ...face cable to the interface card and to your computer If the cable has a ground wire secure it as shown 8 Plug in the printer s power cord Now follow the steps in Installing Printer Software for Windows on page 1 18 or Installing Printer Software for Macintosh on page 1 19 to install the printer driver and utilities on your system If you use your printer on a network also see Setting Up Your Print...

Page 35: ... see windows opening on your screen during driver installation On Windows 95 and NT the Status Monitor 3 utility is also installed now 6 Windows 95 or NT Turn on your printer and go to step 7 Windows 98 Me or 2000 You see a window asking you to turn on your printer Press the P Operate button until the P Operate light comes on After a few moments the software configures your printer port and instal...

Page 36: ...re for Macintosh After connecting the printer to your Macintosh you need to install the printer driver and utilities included on your printer software CD ROM Follow these steps 1 Turn on your Macintosh and your printer 2 Insert the printer software CD ROM in a CD ROM or DVD drive Double click the EPSON CD ROM icon to open its window 3 Double click the Printer Driver Installer folder icon to open t...

Page 37: ...rk skip the rest of these steps Instead see Setting Up on a Macintosh Network on page 1 24 to finish configuring the printer 9 Click the SPro 5500 icon then click the icon for the USB port your printer is connected to 10 Select the appropriate Background Printing radio button to turn background printing on or off With background printing on you can use your Macintosh while it is preparing a docume...

Page 38: ...connect to it Configuring the Host Computer Perform these steps on the computer to which you connected the printer 1 Click Start point to Settings then click Control Panel 2 Double click the Network icon 3 Click the File and Print Sharing button You see this dialog box 4 Select the I want to be able to allow others to print to my printer s check box and click OK 5 In the Network window click OK No...

Page 39: ...ter that will need to access the printer 1 Click Start point to Settings and click Printers 2 Double click the Add Printer icon 3 The Add Printer Wizard screen appears Click Next 4 Click Network printer then click Next 5 Click Browse 6 Double click the icon of the host computer directly connected to the printer Then click the printer s icon 7 Click OK and follow the messages on the screen to compl...

Page 40: ...inter icon then select Sharing from the File menu 3 Click the Shared Windows NT or Shared as Windows 2000 button and enter a share name for the printer 4 Click OK Configuring the Client Computers Perform these steps on every computer that will need to access the printer 1 Click Start point to Settings and click Printers 2 Right click your printer icon then click Properties 3 Click the Ports tab th...

Page 41: ...ter software on every computer that will need to access the printer as described on page 1 19 Then configure the host Macintosh the computer to which you connected the printer to share the printer and configure the client Macintosh computers to connect to it as described in the next two sections Configuring the Host Macintosh Perform these steps on the Macintosh to which you connected the printer ...

Page 42: ... OK The name of the shared printer appears in the port list in the Chooser 6 Close the Chooser Configuring the Client Macintosh Computers Perform these steps on every Macintosh that will need to access the printer 1 Select Chooser from the Apple menu Then click the SPro 5500 icon and select the shared printer name on the right You can only select from the printers connected to your current AppleTa...

Page 43: ...ssy Paper There are two ways to align the print head Using the Print Head Alignment utility in your printer software as described below not available if you re accessing the printer over a network Using the printer s control panel buttons as described on page 6 7 Running the Print Head Alignment Utility 1 Make sure the printer is turned on but not printing and the paper described above is loaded i...

Page 44: ...ly printed on top of each other Select one pattern each for rows 1 2 and 3 Then enter the number of the best pattern for each row in the corresponding boxes on the screen 7 Click Realignment to print another test page Make sure the pattern numbered 8 in each row is the best aligned If not repeat steps 6 and 7 8 When you re finished click Finish Note You may want to check the alignment patterns usi...

Page 45: ...1 28 1 28 Setting Up the Printer ...

Page 46: ... trays Using the front manual feed slot Using the rear manual feed slot Printing on EPSON media Clearing paper jams Selecting a Paper Path You can use the 250 sheet auto feed paper trays for the letter size or larger papers you print on most often The front manual slot gives you a convenient way to feed individual Executive size or larger sheets The rear manual slot provides a straight through pap...

Page 47: ...rrect for the paper you re using If the print settings don t match the lever settings you ll get an error message and your job won t print This can save you both time and money by making sure you don t accidently print with the wrong settings Paper sizes and paper paths Paper size Standard paper tray Optional lower paper tray Front manual slot Rear manual slot Half letter A5 or less OK Executive 7...

Page 48: ... down in the tray If you re using preprinted paper such as letterhead or forms load it with the top edge leading into the printer Some EPSON special media have cut corners to help you determine the correct loading position for the paper path you are using Paper tray and front manual feed slot Rear manual feed slot Paper type Paper tray capacity Additional information Archival Matte Paper 50 A4 or ...

Page 49: ...ers For best printing results you need to set the media type and paper size levers correctly when you load paper You should also use the media type and paper size cards to identify the paper loaded in each tray This helps all users to be aware of what s in the printer at a glance and also prevents anyone from inadvertently changing the lever positions The following table identifies the media type ...

Page 50: ...s in the tables above 3 Find the paper size and media type cards for the paper you loaded open the clear plastic covers above the levers and insert the cards If you change the paper type and or paper size in a tray be sure you change the lever settings and cards Store unused cards in the pocket behind the left card slot Paper size lever settings Media size Paper size lever setting 13 19 in Super A...

Page 51: ...ore you send the print job Using the Front Manual Feed Slot You can load one sheet at a time with the printable side face down 1 Make sure the printer is turned on 2 If you re using paper longer than legal size remove the paper tray cover then pull out the paper tray extension Note If you use paper longer than letter size in the lower tray pull out the tray and cover extensions of the upper paper ...

Page 52: ... when it receives a print job If the sheet doesn t eject completely press the Eject Continue button Using the Rear Manual Feed Slot Use this slot when you need a straight through paper path You can feed papers of all sizes and weights up to 44 inches long and up to 200 lb through the rear manual slot one sheet at a time printable side face up 1 Make sure the printer is turned on 2 If you re using ...

Page 53: ... right edge of the paper with the edge guide and insert the paper in the slot printable side up until it meets resistance The printer automatically feeds the paper and it starts printing when it receives a print job If the sheet doesn t eject completely press the Eject Continue button edge guide Note If you re using long or heavy paper you may need to hold the sheet until the printer starts to fee...

Page 54: ...EPSON also provides other specialty media for ink jet printers For more information call EPSON at 800 873 7766 or visit the EPSON Store at www epsonstore com U S sales only In Canada please call 800 873 7766 for dealer referral Product codes for EPSON papers Available sizes Archival Matte Paper Premium Glossy Photo Paper Professional Glossy Paper Watercolor Paper Radiant White Premium Luster Paper...

Page 55: ...Gently pull out the jammed paper If it comes out replace the paper tray turn the printer back on and press the Eject Continue button to make sure paper is feeding properly If you can t get the jammed paper out turn off the printer and continue following these steps 4 If your printer has the lower paper cassette installed remove the lower paper tray and check the inside of the paper cassette for ja...

Page 56: ...en the paper guide inside 7 Gently pull out the jammed paper If the jammed paper comes out close the paper path cover replace the paper tray turn the printer back on and press the Eject Continue button to make sure paper is feeding properly If you can t get the jammed paper out turn off the printer and follow the next step paper guide paper path cover ...

Page 57: ...n Various Papers 8 Open the printer cover Gently pull out the jammed paper 9 Replace the paper trays close the covers and turn the printer back on Then press the Eject Continue button to make sure paper is feeding properly ...

Page 58: ... Managing print jobs Choosing Page Setup Options Follow these steps to choose Page Setup options for your print job 1 Start an application open a document and choose Page Setup from the File menu You see the page setup dialog box 2 From the Paper Size list select the size of your paper For paper size equivalents in inches see page A 1 If your size is not listed click the Customize button Then ente...

Page 59: ...s click OK Choosing Basic Print Options Once you have selected your Page Setup options you need to select your printing options The EPSON driver offers automatic settings that optimize print quality and speed when you re using EPSON media You can also choose advanced settings for more control over your printer and color management options as described on page 3 5 Follow these steps to make basic s...

Page 60: ...ws common to digital camera images Click Custom then choose one of the print job types from the custom settings list as described below 6 If you re using Photoshop 5 0 or later you ll see settings for Space and Printer Color Management in your dialog box For standard RGB images use RGB Color for the Space setting Make sure Printer Color Management is checked if you re using ColorSync otherwise thi...

Page 61: ...e lists the settings designed to produce the best prints on EPSON media If the paper or other material you re using is not listed in the table check the instructions included with the paper If you re using a non EPSON printing material choose the closest setting You may have to experiment with different settings to determine which one is best for the media you re using Product name Media Type sett...

Page 62: ...ed button that appears on the screen You see this dialog box 3 If necessary you can change your Media Type and Ink settings 4 Choose one of the following Print Quality settings these are limited by the Media Type setting Economy To save ink Fine 720dpi For drafts and everyday printing Superfine 1440dpi For high quality charts and graphs Photo 1440dpi For high quality photos Photo 2880dpi For the h...

Page 63: ...dual values for adjusting brightness contrast saturation and CMY inks or choose from the three Color Adjustment modes You can also choose from three Gamma settings which control image contrast by modifying the midtones and midlevel grays For descriptions of the available settings see the table on page 3 7 PhotoEnhance4 Lets you see a sample image that reflects the photographic tone and special eff...

Page 64: ...ces the same contrast values as earlier EPSON ink jet printers 1 8 Gamma Increases contrast 2 2 Gamma Matches image colors with sRGB devices PhotoEnhance4 settings Tone Lets you choose from Normal for standard tone correction Hard for high contrast Vivid for more intense colors as defined above Sepia and Monochrome Effect Lets you choose from four special effects and set the intensity using the Lo...

Page 65: ...ox to set it up Follow these steps 1 Start an application open a document and choose Print from the File menu 2 Click the background printing button You see this dialog box 3 To turn background printing on click the On button ColorSync Rendering Intent settings Perceptual For photographic images Maintains the relationship between colors as it scales them to fit within your printer s color gamut Sa...

Page 66: ... to the printing dialog box 6 Click Print to print your document If you selected Print at or Hold your document is spooled but held in the print queue until the specified print time or until you release it using Monitor3 as described in the next section Using Monitor3 The Monitor3 utility lets you prioritize and control your print jobs as well as monitoring their progress After you send a print jo...

Page 67: ...cleaning utility Cancelling Printing If you need to cancel a print job in progress follow these steps 1 Press the P Operate button to turn off the printer 2 Do one of the following depending on whether you re using background printing If background printing is turned off hold down the J key on your keyboard and press the period key to cancel the print job If background printing is turned on select...

Page 68: ...basic printing properties The EPSON driver offers automatic settings that optimize print quality and speed when you re using EPSON media You can also choose advanced settings for more control over your printer and color management options See page 4 5 for instructions on advanced settings Follow these steps to make basic settings 1 Start an application open a document and choose Print from the Fil...

Page 69: ...djustments If a Quality Speed slider appears in the Mode box set it according to the priorities of your print job Depending on the Media Type setting this slider may not appear Click PhotoEnhance to choose from a number of settings designed for low resolution photographs Standard People Nature Soft Focus and Sepia You can also select Digital Camera Correction to correct noise and other flaws commo...

Page 70: ...lors and lightens the midtones and highlights Best for print jobs with non photographic images ICM Adjusts colors based on your printer s ICC profile using the Image Color Matching system effective in Windows 98 Me 2000 only If you re using an ICM compatible monitor adjusts printed colors to closely match screen colors sRGB Adjusts colors using the small gamut sRGB standard red green blue color sp...

Page 71: ...t which paper tray to load from Paper Tray Loads paper only from the main paper tray Paper Tray Lower appears only if the cassette is installed Loads paper only from the lower paper tray Manual Feed appears only if paper is loaded in a manual feed slot Loads paper only from the manual feed slot containing paper 3 From the Paper Size list select the size of your paper For paper size equivalents in ...

Page 72: ...e this window 6 Choose the appropriate settings then click OK Choosing Advanced Print Options The advanced print options give you complete control over your printing environment Use these settings to experiment or to fine tune a range of options to meet your individual needs Follow these steps to print with advanced settings 1 Follow steps 1 through 4 on pages 4 1 to 4 2 to select your basic print...

Page 73: ... are limited by the Media Type setting Economy To save ink Fine 720dpi For drafts and everyday printing Superfine 1440dpi For high quality charts and graphs Photo 1440dpi For high quality photos Photo 2880dpi For the highest quality photos Choose lower quality for faster printing or Photo 2880dpi for best quality when you choose PhotoEnhance4 you see a different set of options on the lower part of...

Page 74: ...which control image contrast by modifying the midtones and midlevel grays For descriptions of the available settings see the table on page 4 8 PhotoEnhance4 Lets you see a sample image that reflects the photographic tone and special effect settings you choose See the table on page 4 8 for a description of the available settings No Color Adjustment Disables color management in the printer driver Ch...

Page 75: ...t values as earlier EPSON ink jet printers 1 8 Gamma Increases contrast 2 2 Gamma Matches image colors with sRGB devices PhotoEnhance4 settings Tone Lets you choose from Normal for standard tone correction Hard for high contrast Vivid for more intense colors as defined above Sepia Monochrome and None no tone adjustment Effect Lets you choose from four special effects and set the intensity using th...

Page 76: ...r also lets you check the printer s status and monitor print jobs See page 5 5 for information about Status Monitor 3 Using the Progress Meter After you send a print job the progress meter window appears on your screen You can use the buttons to cancel pause or restart your print job You also see the approximate amount of ink remaining in each cartridge and view various printing tips If you don t ...

Page 77: ... lets you control them To open spool manager while you re printing click the EPSON Stylus Pro 5500 icon that appears on the taskbar at the bottom of the screen You see the Spool Manager window To cancel pause resume or restart a print job click the job to highlight it then click the corresponding command button on the bottom of the window print job file command buttons ...

Page 78: ...or flash you need to replace consumables or solve a problem as described in the following table Chapter 5 Monitoring the Printer black and cyan ink out lights magenta and yellow ink out lights standard and lower tray lights manual feed tray light Ink Out Paper Out Paper Size Type lights Operate light Control panel lights Problem Response Paper Out light on and standard or optional lower paper tray...

Page 79: ...ch lever settings Make sure the Paper Size and Media Type settings in your printer software match the lever settings on the paper tray Press the Eject Continue button to force print Ink Out Paper Out and Paper Size Type lights on and all paper tray and H ink out lights flashing Print head is too hot Turn off the printer wait a few moments then turn it back on Run a nozzle check and if necessary cl...

Page 80: ... Ink Out and Paper Size Type light on all paper tray lights flash and H ink out lights are on Maintenance required now Turn off the printer and contact EPSON as described in the Introduction All control panel lights flashing Unknown error Turn off the printer and remove any foreign objects or paper that may be obstructing print head movement Then turn on the printer again If you still see the erro...

Page 81: ...ng You can configure the way you want the printer to handle error and warning messages ink level checks and print file spooling 1 Click the utility button on the Print or Page Setup dialog box You see the utility menu 2 Click the Configuration button You see this dialog box click to recheck ink levels and paper information select how you want to be notified of errors and warnings select where you ...

Page 82: ...t to the printer as a whole recommended only for older Macintosh computers The last two check boxes let you choose to have your software check for errors or low ink levels before starting your print job 4 When you re finished changing your configuration options click OK to return to the Utility menu Checking Printer Status from Windows The Windows Status Monitor 3 utility lets you view levels of r...

Page 83: ...indow appears It also opens automatically when an error occurs click to run Status Monitor 3 Note If there s a printing problem such as low ink or jammed paper Status Monitor 3 displays a How To button that you can click for instructions on solving the problem printer status messages appear here paper tray status information appears here ...

Page 84: ...the Printers window 2 Right click the Stylus Pro 5500 icon then click Properties Windows 95 98 or Me Document Defaults Windows NT or Printing Preferences Windows 2000 3 Click the Utility tab You see the Utility menu 4 Click the Speed Progress button You see the Speed Progress dialog box See page 6 11 for more information about the Speed Progress utility Note If you want you can click the Show Prog...

Page 85: ...ndows taskbar click the Shortcut Icon checkbox Then select the icon you want to use After you enable the shortcut you can simply double click the icon to open the Status Monitor 3 window shown on page 5 6 or right click it to display the Monitoring Preferences dialog box 8 Select Allow monitoring of shared printers if your printer is shared on a network and you want to let other users monitor it 9...

Page 86: ... nozzles so they can deliver ink properly The cleaning cycle uses ink so you should run it only if print quality declines You can run a printer check or the Nozzle Check utility to determine if the cleaning cycle has been successful or if you need to run it again There are two ways to run a cleaning cycle Using the Head Cleaning utility in your printer software as described on page 6 2 not availab...

Page 87: ... Follow the instructions on the screen to clean the print head Cleaning takes about 90 seconds during which the printer makes some noise and the POperate light flashes 6 When the POperate light stops flashing run a nozzle check to confirm the print head nozzles are clean Make sure paper is loaded in the printer then Macintosh Click Confirmation then click Next Windows Click Print nozzle check patt...

Page 88: ...lashing or on you need to replace the ink cartridge s indicated by the H ink out lights instead See page 6 5 for instructions 2 Press the Cleaning button and hold it down for three seconds The P Operate light begins flashing and the printer ejects any paper in the paper path The cleaning cycle takes about 90 seconds 3 After the P Operate light stops flashing print a few lines or run a printer chec...

Page 89: ...main paper tray 3 Hold down the Reset button and press the POperate button to turn on the printer Release the buttons when the POperate light comes on The printer prints one page showing the version of your printer s ROM a nozzle check pattern and the printer s default settings as shown below 4 Press the P Operate button to turn off the printer 5 Check the printout If the printout looks like the e...

Page 90: ... stays on the cartridge indicated by the H ink out light is empty and you need to replace it Use only the following EPSON ink cartridges Black T486011 Cyan light cyan T489011 Magenta light magenta T488011 Yellow T487011 To order EPSON ink cartridges contact your dealer or call EPSON at 800 873 7766 or visit the EPSON Store at www epsonstore com U S only In Canada please call 800 873 7766 for deale...

Page 91: ...rrect color then remove it from its package 5 Shake the new cartridge gently as shown 6 Insert the ink cartridge with the arrow mark face up and the pointing into the printer 7 Lower the clamp until it clicks into place 8 Make sure the corresponding H ink out light goes off If it remains on the cartridge may not be installed correctly Remove the cartridge and reinsert it as described above 9 Close...

Page 92: ...ssing the printer over a network Using the printer s control panel buttons as described on page 6 9 Running the Print Head Alignment Utility 1 Make sure the printer is turned on but not printing and the paper described above is loaded in the main paper tray 2 If you have an application running access the printer settings dialog box as described on page 3 2 Macintosh or page 4 1 Windows Or with Win...

Page 93: ...ther Select one pattern each for rows 1 2 and 3 Then enter the number of the best pattern for each row in the corresponding boxes on the screen 7 Click Realignment to print another test page Make sure the pattern numbered 8 in each row is the best aligned If not repeat steps 6 and 7 8 When you re finished click Finish Note You may want to check the alignment patterns using a standard 8X loupe so t...

Page 94: ...aligned one For example pattern 2 here is the most misaligned 4 Press the Reset button repeatedly until the H ink out light representing the misaligned pattern comes on For example press Reset until the cyan H ink out light comes on to indicate pattern 2 5 Press the Eject Continue button to enter your selection The printer prints 15 patterns similar to the ones below The P Operate light flashes wh...

Page 95: ...leaning button to enter your selection The printer returns to print head alignment mode 9 If other numbered patterns on the first printout are misaligned as shown in step 3 repeat steps 2 through 9 10 When you re finished aligning the print head press the P Operate button to save the alignment setting and turn off the printer Ink out light indicators for correctly aligned pattern Pattern Black H H...

Page 96: ...perties Windows 95 98 or Me Document Defaults Windows NT or Printing Preferences Windows 2000 from the menu 3 Click the Utility tab You see the Utility menu 4 Click the Speed Progress button You see this dialog box 5 Select from the following options High Speed Copies speeds up printing of multiple copies of the same document using hard disk space as a cache If you have multiple hard drives you ca...

Page 97: ...tem However you may be able to configure you parallel port for ECP mode to speed up transfers See your computer documentation or contact your computer manufacturer s technical support 6 Click OK to return to the Utility menu then click OK to exit Cleaning the Printer To keep your printer operating at its best you should clean it thoroughly several times a year 1 Remove any paper in the printer and...

Page 98: ...rinter and in the paper trays Press the Eject Continue button to eject any paper that has been fed into the printer 3 If you re shipping the printer or moving it a long distance remove all four of the ink cartridges Be sure to store them in separate resealable plastic bags Close the ink cartridge clamps and compartment covers 4 Turn off the printer and make sure the print head is in the home far r...

Page 99: ...oes off 5 Unplug the power cord from the electrical outlet then disconnect the interface cable from the printer 6 Remove the standard paper tray If the optional lower paper cassette is installed remove the lower tray too 7 If the optional lower paper cassette is installed unscrew it and lift the printer off of the cassette 8 Insert the protective materials you removed when you unpacked the printer...

Page 100: ...nstructions in Chapter 1 except Turn off the printer before reinstalling the cartridges if you removed them before transporting the printer It is best to install new cartridges because your printer s ink counter will be reset and able to report the remaining ink level accurately The first time you print after transporting the printer the print head nozzles may be clogged You may need to run a clea...

Page 101: ...6 16 6 16 Maintaining and Transporting the Printer ...

Page 102: ...the printer s control panel See page 7 3 through page 7 5 for instructions To determine whether the problem is caused by the printer itself disconnect the printer from your computer and run a printer check See page 6 4 for instructions If none of the suggested solutions in this chapter solve your problem contact EPSON as described under Where To Get Help on page 5 Improving Print Quality You can o...

Page 103: ...or missing Make sure the Media Type setting for your print job matches the paper you re using and the paper tray levers are set correctly See Chapter 2 for more information Make sure your paper is loaded with the printable side facing the correct way The printable side should be face down in the trays or front manual feed slot face up in the rear manual feed slot Make sure the paper is not damp or...

Page 104: ...ort sheet in the package print with the support sheet or sheet of plain paper under the paper stack Load the correct number of sheets for your paper type see page 2 3 for more information If ink has leaked inside the printer carefully clean it following the instructions on page 6 12 If this happens Try this If this happens Try this Paper Out light on and standard or optional lower paper tray light...

Page 105: ...ings don t match the printer s lever settings See Chapter 3 Macintosh or Chapter 4 Windows for instructions on changing the software settings if necessary See Chapter 2 for lever setting details Press the Eject Continue button to force print Ink Out Paper Out and Paper Size Type lights on and all paper tray and H ink out lights flashing The print head is too hot Turn off the printer wait a few mom...

Page 106: ...ck the Chooser again Your computer doesn t seem to recognize the printer in Windows Make sure that the Universal Serial Bus Controller is working properly in Device Manager see your computer documentation If it is not working contact your computer dealer If you connected your printer to a USB hub port uninstall the printer software as described on page 7 7 connect the printer directly to a USB por...

Page 107: ...o thick or thin see Appendix A Isn t overloaded in the feeder See Chapter 2 for guidelines Isn t stuck together Isn t jammed inside the printer If the Paper Out light is flashing paper may be jammed See page 2 10 Then reload the paper making sure that The edge guides fit the paper s width snugly but not too tight You fan the paper stack and tap it on a flat surface to even the edges You load paper...

Page 108: ...t the bottom and follow the on screen instructions 3 Restart your Macintosh Then follow the instructions beginning on page 1 19 to reinstall your printer software Windows 1 Double click My Computer then double click the Control Panel icon 2 Double click Add Remove Programs Click EPSON Printer Software in the program list then select your EPSON Stylus Pro 5500 printer icon Ejected paper is wrinkled...

Page 109: ...ows 2000 and follow the instructions 4 If you re using the USB port in Windows 98 or Me click EPSON USB Printer Devices in the program list then click the Add Remove button 5 Restart your computer Then follow the instructions beginning on page 1 18 to reinstall your printer software ...

Page 110: ...iguration 96 nozzles 6 black cyan magenta yellow light cyan light magenta Resolution Maximum 2880 dpi 720 dpi Ink type EPSON Archival Ink pigment based Print direction Bidirectional with logic seeking Control code ESC P Raster Line spacing 1 6 inch default programmable in 1 720 inch increments Paper feed speed 79 milliseconds per 1 6 inch line 152 mm per second in continuous feeding Input buffer 2...

Page 111: ...able width is 12 7 inches 416 mm Specification Black T486011 Cyan light cyan T489011 Magenta light magenta T488011 Yellow T487011 Print capacity 2500 pages A4 720 dpi 5 coverage 2400 pages A4 720 dpi 5 coverage each color 2500 pages A4 720 dpi 5 coverage Cartridge life 2 years from production date Storage temperature Installed 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Not installed 22 to 104 F 3...

Page 112: ...put tray capacity 75 sheets of 24 lb 90 g m2 plain paper Dimensions Storage Width 25 2 inches 640 mm Depth 17 3 inches 439 mm maximum Height 8 8 inches 224 mm Printing A3 size paper Width 25 2 inches 640 mm Depth 27 7 inches 704 mm maximum Height 8 8 inches 224 mm Printing A4 size paper lower paper cassette installed Width 25 2 inches 640 mm Depth 23 inches 584 mm maximum Height 12 5 inches 318 mm...

Page 113: ...ncy range 49 5 to 60 5 Hz Rated current 1 0A Power consumption Approx 26W ISO IEC 10561 Letter Pattern 10W or less in standby mode Temperature Operation 50 to 95 F 10 to 35 C Storage 4 to 140 F 20 to 60 C stored in shipping container 1 month at 104 F 40 C 120 hours at 140 F 60 C Humidity Operation 20 to 80 RH Storage 5 to 85 RH stored in shipping container without condensation Safety standards UL ...

Page 114: ... IEEE 1284 Level 1 device Data transmission timing Refer to IEEE 1284 specification Connector 57 30360 Amphenol connector or equivalent ECP mode Transmission mode IEEE 1284 ECP mode Synchronization Refer to IEEE 1284 specification Handshaking Refer to IEEE 1284 specification Signal level IEEE 1284 Level 1 device Data transmission timing Refer to IEEE 1284 specification Connector 57 30360 Amphenol ...

Page 115: ...ings Macintosh 5 4 to 5 5 Contrast setting 3 6 Control panel lights 5 1 to 5 3 7 3 to 7 5 Custom settings Macintosh 3 3 Windows 4 3 D Data transfer optimizing 6 11 to 6 12 Declaration of Conformity iii Deleting print jobs Macintosh 3 9 3 10 Windows 4 9 to 4 10 Dimensions of printer A 3 DMA transfers 1 14 to 1 15 6 12 Documentation how to use 2 to 3 Drivers Macintosh 3 1 to 3 8 Windows 4 1 to 4 8 E...

Page 116: ...specifications A 5 Internet 5 J Jammed paper 2 10 to 2 12 5 1 7 3 L Layout settings Macintosh 3 4 Windows 4 4 to 4 5 Levers paper tray 1 11 2 2 to 2 5 Lights control panel 5 1 to 5 3 7 3 to 7 5 Lower paper cassette installing 1 2 to 1 4 loading paper in 2 6 M Macintosh advanced printing 3 5 to 3 8 background printing 3 4 3 8 to 3 10 basic printing 3 2 to 3 4 color management 3 3 3 6 to 3 8 ColorSy...

Page 117: ...d loading in lower tray 2 6 loading in rear manual slot 2 7 to 2 8 loading in trays 1 7 to 1 11 media type lever and cards 1 11 2 2 to 2 5 options Macintosh 3 1 to 3 2 options Windows 4 4 to 4 5 panoramic 2 2 path selecting 2 1 to 2 2 problems 7 6 to 7 7 sizes 2 2 2 5 specifications A 1 to A 2 thick 2 3 to 2 4 2 8 wrinkled 7 7 Paper Check dialog box 6 12 Paper guide opening 2 11 Paper Out light 5 ...

Page 118: ...re uninstalling 7 7 to 7 8 specifications A 1 to A 5 testing 1 12 to 1 13 6 4 to 6 5 transporting 6 13 to 6 15 unpacking 1 1 to 1 2 weight A 3 Printer check 1 12 to 1 13 6 4 to 6 5 Printer Color Management settings Photoshop 3 3 Printing previewing 3 4 specifications A 1 Problems banding 7 2 color 7 2 diagnosing 7 1 paper feeding 7 6 to 7 7 power 7 3 print quality 7 1 to 7 3 printer 7 3 to 7 5 USB...

Page 119: ...sh 3 9 to 3 10 Nozzle Check 6 2 to 6 5 Print Head Alignment 1 26 to 1 27 6 7 to 6 8 Speed Progress 6 11 to 6 12 Status Monitor 3 5 5 to 5 8 Utility menu Macintosh 5 3 Windows 5 6 V Voltage A 4 W Watercolor Paper Radiant White 2 3 2 9 Web site EPSON 5 Weight of printer A 3 Windows advanced printing 4 5 to 4 8 basic printing 4 1 to 4 5 color management 4 7 to 4 8 drivers 4 1 to 4 8 managing print jo...

Page 120: ...er front edge guide paper tray extension magenta and yellow ink out lights black and cyan ink out lights manual feed standard and lower paper tray lights Operate button Operate light Reset button Cleaning button Eject Continue button Ink Out Paper Out and Paper Size Type lights ...

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Epson Stylus Pro 5500, Printer Manual

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