Epson C11CA31101 User Manual Download

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User’s Guide

M00010607EN

Summary of Contents for C11CA31101

Page 1: ...User s Guide M00010607EN ...

Page 2: ...ucts other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation NOTICE The contents of this manual are subject to change without notice Seiko Epson Corporation 2009 2015 All rights reserved Trademarks Microsoft Windows Windows Vista Windows Server and Internet Explorer are registered trademarks of Microsoft Corporation in the United States and or o...

Page 3: ...formation PP 100N User s Guide PDF Presents detailed information users need to know such as how to install the software the product functions and operations as well as maintenance information PP 100N Administrator s Guide PDF Presents detailed information necessary for setting up operating and managing this product It also describes how to troubleshoot various problems It is included on the Discpr...

Page 4: ...word 38 Setting for Notification of Job Completion 39 Uninstalling the software 41 Using Applications 43 EPSON Total Disc Maker 43 What is EPSON Total Disc Maker 43 Starting EPSON Total Disc Maker 43 Screen configuration of EPSON Total Disc Maker 44 Displaying EPSON Total Disc Maker Help 45 EPSON Total Disc Setup 46 What is EPSON Total Disc Setup 46 Starting EPSON Total Disc Setup 46 Screen config...

Page 5: ...nce 124 Checking maintenance information 124 Checking device information 124 Downloading operation log 125 Changing the ink cartridge 126 Checking the ink levels 126 Replacing the ink cartridges 127 Checking the print head nozzles 130 How to perform a nozzle check 130 Checking the nozzle check results 132 Cleaning the print head 133 How to clean the print head 134 Print head alignment 136 Correcti...

Page 6: ... bodily harm or physical damage Indicates action that should not be performed prohibited Indicates that the product must not come in contact with water Indicates that disassembly is prohibited Indicates that the plug should be disconnected from the outlet Indicates that touching the product with wet hands is prohibited Place that is flat and stable Place with the following temperature and humidity...

Page 7: ... or tilted surface in reach of children or in a place subject to vibration from other machines There is a risk that it could drop or fall over resulting in injury Do not install in places where there is excessive moisture or dust risk of getting wet direct sunlight severe changes in temperature and humidity or close to heating and cooling devices There is a risk of electric shock fire and malfunct...

Page 8: ... the prongs of the power plug all the way When you disconnect the power plug from the outlet be sure to turn off the power and hold the plug as you pull If you stretch the power cord it may become damaged which could result in electric shock or fire Be sure your AC power cord meets the relevant local safety standard Also do not use the power cord included with this product with any other devices T...

Page 9: ...able objects into the air vents or other openings This may result in electric shock or fire If a foreign object water or other liquid enters the product do not continue to use it This may result in electric shock or fire Immediately turn off the power disconnect the power plug from the outlet and contact your dealer or the Epson Repair Center about repairs Do not attempt to service the product you...

Page 10: ...duct do not tilt it stand it on end or turn it upside down When transporting the product be sure to package it in the original box to protect it from any impact For safety reasons if you move this product first check that the power is off the power plug is disconnected from the outlet and all of the wires are disconnected When replacing the ink cartridges be careful that the ink does not contact y...

Page 11: ...ommercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense For C...

Page 12: ...e been gained through the use of this product Restriction of Use When this product is used for applications requiring high reliability safety such as transportation devices related to aviation rail marine automotive etc disaster prevention devices various safety devices etc or functional precision devices etc you should use this product only after giving consideration to including fail safes and r...

Page 13: ... lock switch is on 4 Power button Use to turn the product on and off 5 Disc cover Open when loading or taking out discs 1 Ethernet interface connector Plug the Ethernet cable into this connector 2 AC inlet Plug the power cord into this connector 3 Rear printer cover Open this cover only when a disc is stuck in the printer tray 4 Security slot Allows you to attach a commercially available antitheft...

Page 14: ...f the discs 5 Stacker 3 Use as the disc output stacker Holds up to about 50 discs 6 Stacker 4 Use as a disc output stacker Holds up to about 5 discs 7 Lock lever Locks and unlocks Stacker 4 Be sure to lock when attaching Stacker 3 8 Arm Transports discs 9 Stacker 1 Use Stacker 1 as a disc input stacker Holds up to about 50 discs 10 Stacker 2 Use Stacker 2 as a disc input or output stacker Holds up...

Page 15: ...r a job is being received 3 ERROR LED Flashes and turns on when an error occurs 4 LCD Shows menus and messages 5 EJECT button Do not use in Standard Mode External Output Mode and Batch Mode 6 button Confirms the selection and runs processing 7 buttons Moves to different menus 8 CANCEL button Cancels the selection 9 buttons Moves the digit when you change the IP address 10 MENU button Displays the ...

Page 16: ...or data Flashing Product is being initialized or is shutting down When it flashes together with the ERROR LED there is a problem on the unit BUSY BUSY LED Flashing Product is processing a job is receiving a job or is backing up or restoring data When the BUSY LED is flashing quickly a disc is being ejected so do not pull out Stacker 4 Discs may be damaged ERROR ERROR LED On The cover disc transpor...

Page 17: ...ames and Functions Basic operations This section describes how to perform basic operations on the product Turning on the power Press the Power button to turn on the power The power LED flashes and then stays on ...

Page 18: ...s immediately If there are jobs being published or waiting to be published the power is turned off after finishing all of the jobs If an administrator has made the setting for sending email notifications after the job processing is finished a notification email is sent to each administrator saying that power off processing has begun The power cannot be turned off for about 15 minutes after the pow...

Page 19: ...n the disc cover is locked automatically each time it is closed To unlock the disc cover lock use the disc cover key Insert the disc cover key into the disc cover lock and turn it to the UNLOCK position If the security lock switch is set to off the disc cover lock always remains unlocked Notes ...

Page 20: ...isc cover while a job is being processed while the BUSY LED flashes This could adversely affect the writing or printing quality If you open the disc cover while a job is being processed an alarm beep sounds and the status of the current job becomes Standby If you close the disc cover job processing resumes automatically If a job is being processed first pause the job and then open the disc cover S...

Page 21: ...take out the published discs from the stacker See Taking out discs on page 105 in this guide Handle the stacker as shown below Stacker 1 Stacker 2 Stacker 1 and Stacker 2 are the same Handle them in the same way Remove Gently lift and pull towards you to take out Attach Line up the indentations and attach Stacker 1 Stacker 2 ...

Page 22: ... pull towards you to take out Attach Hold the handle line up the indentations and attach When you insert Stacker 3 first check that there are no discs in Stacker 4 and then attach it When you use Stacker 3 set the lock to LOCK and do not pull out Stacker 4 ...

Page 23: ...the stacker Push in Hold the Stacker 4 grip and push the stacker in Do not apply strong force to Stacker 4 when handling it When the BUSY LED is flashing quickly a disc is being ejected so do not pull out Stacker 4 Discs may be damaged Set the lock lever to UNLOCK when using Stacker 4 ...

Page 24: ...may use the Software to operate the EPSON products You may use the EPSON products to copy materials on to media including but not limited to CDs and DVDs You agree to respect the rights of copyright owners EPSON shall have no liability for and you shall hold EPSON harmless from any copyright infringement by you or your employees representatives or agents Be sure to install the software by followin...

Page 25: ...later Home Edition Professional Windows Server 2012 R2 64 bit Standard Essentials Windows Server 2012 64 bit Standard Essentials Windows Server 2008 R2 64 bit SP1 or later Standard Enterprise Windows Server 2008 32 bit 64 bit SP2 or later Standard Enterprise Windows Server 2003 R2 32 bit SP2 or later Standard Enterprise Windows Server 2003 32 bit SP2 or later Standard Enterprise CPU Windows 10 Win...

Page 26: ...r more Windows Vista 25 GB or more Windows XP 10 GB or more Windows Server 2012 R2 Windows Server 2012 170 GB or more Windows Server 2008 R2 Windows Server 2008 50 GB or more Windows Server 2003 R2 Windows Server 2003 12 9 GB or more Display XGA 1024 x 768 pixels or higher 65 536 colors or more Interfaces Ethernet interface This interface must meet one of the standards below 100Base TX 1000Base T ...

Page 27: ... function properly in environments where third party writing software or anti virus software is installed The source drive should use commands and operations that are compliant with MMC4 or higher and be capable of reading sub channels ...

Page 28: ...e DVD ROM icon to open the DVD Next double click the InstallNavi EXE icon in the DVD ROM To perform installation the IP address or host name of the product are required Confirm the IP address or host name of the product from the administrator If any other software or anti virus programs are running exit them before starting the installation When the AutoPlay window is displayed click Run InstallNa...

Page 29: ...license agreement and if you agree select I accept the terms of the license agreement and click Next 5 Verify the folder where you want to install the software and click Next To change the folder click Change and specify the folder and then click Next ...

Page 30: ...30 6 Insert a check mark for EPSON PP 100N Network connection and then click Next 7 Check that Complete is selected and click Next To install the printer drivers only select Printer Driver Notes ...

Page 31: ...ick Next In this example we enter http 192 168 192 168 9 Click Install The installation process is started If the IP address or host name of PP 100N is not entered register this product after the installation is finished See Registering the product on page 33 in this guide ...

Page 32: ...the Common Setting for Publishing screen because this setting is not necessary for this product If multiple units of this product are connected on the same network this product must be registered to the client computer using EPSON Total Disc Setup See Registering the product on page 33 in this guide and then register this product If only one unit of this product is connected no registration proces...

Page 33: ...ry If multiple units of this product are connected on the same network the registration process must be performed for each connected product Use the following procedure to register the product 1 Check that the client computer and this product are connected on the same network and the power for this product is turned on 2 If EPSON Total Disc Setup is not running start EPSON Total Disc Setup Select ...

Page 34: ...strator is not already registered the confirmation message shown below is displayed Clicking OK continues with the registration process for the product but this product cannot be used until an administrator is registered Ask the administrator to perform administrator registration see Registering an administrator in the PP 100N Administrator s Guide ...

Page 35: ...35 Preparation 6 Enter the name into Name and click OK This name is displayed at Output device that is selected in the Publishing screen of EPSON Total Disc Maker This completes the product registration ...

Page 36: ...e for the login procedure 2 Click the User information tab The registered user information is displayed User name This displays the user name to use when logging in to EPSON Total Disc Net Administrator Full name This displays the full name of the user if registered Email address This displays the email address of the user if registered Authority This displays Administrator if the user is set as a...

Page 37: ...ON Total Disc Net Administrator See Logging in to EPSON Total Disc Net Administrator on page 55 in this guide for the login procedure 2 Click Edit user in the User information screen 3 Change the full name or email address and click Save 4 Click OK 5 The User information screen appears Check that the modified information is correct ...

Page 38: ...for the login procedure 2 Click Change password in the User information screen 3 Enter the new password and click Save 4 Click OK Manage the password so that it cannot be used by anyone other than you Enter from 5 to 16 alphanumeric characters or symbols _ for a password A password is case sensitive Do not set a date of birth employee number or anything else that is easy to guess for a password Ma...

Page 39: ...notifies you that a job or jobs is finished 1 Start EPSON Total Disc Setup See Starting EPSON Total Disc Setup on page 46 in this guide for the start procedure 2 Click Common Setting for Publishing on the Tool menu 3 Click the Notification Settings tab This setting is reflected for all the CD DVD BD publishers registered ...

Page 40: ...job is finished A message box EPSON Total Disc Monitor notifying that a job is finished appears everytime each job is finished Notify after all jobs are finished A message box EPSON Total Disc Monitor notifying that all jobs are finished appears when more than one job is executed and all jobs are finished 6 Click OK This completes the notification setting of job competition ...

Page 41: ...e Uninstall screen Click Uninstall a program 4 Delete EPSON Total Disc Maker Select EPSON Total Disc Maker and click Uninstall Change You may be asked for an administrator password or confirmation when uninstalling the software When asked for a password enter the password to proceed with operation When uninstalling the software in Windows XP or Windows Server 2003 log on as a user with administrat...

Page 42: ...42 5 Select Remove and click Next Follow the on screen messages to complete the uninstallation process ...

Page 43: ...s product to write data to a CD or DVD and print the label to create a finished disc Starting EPSON Total Disc Maker 1 Select Start All Programs EPSON Total Disc Maker EPSON Total Disc Maker The Open dialog box appears 2 Click Cancel The Open dialog box closes and the disc view becomes active If you select a Total Disc Maker data file in the Open dialog box and then click Open the selected file op...

Page 44: ... Help for details on use Disc view Starting EPSON Total Disc Maker or clicking Disc in another view displays the disc view In the disc view you can edit the data to write to the disc Label view Clicking Label in the disc view or publish view displays the label view In the label view you can edit the data for printing on the label surface of the disc ...

Page 45: ...elp EPSON Total Disc Maker Help contains the procedures for using and specifications of EPSON Total Disc Maker Click Start All Programs EPSON Total Disc Maker EPSON Total Disc Maker Help You can also display EPSON Total Disc Maker Help in the following ways Start EPSON Total Disc Maker and click Help on the toolbar Start EPSON Total Disc Maker and press F1 Start EPSON Total Disc Maker and click He...

Page 46: ...is product Starting EPSON Total Disc Setup Select Start All Programs EPSON Total Disc Maker EPSON Total Disc Setup EPSON Total Disc Setup starts To use EPSON Total Disc Setup you need to register this product after the installation See page 33 in this guide and then register this product You can also start EPSON Total Disc Setup in the following ways Click in EPSON Total Disc Maker Click Start Tot...

Page 47: ...ted product 4 Start Total Disc Net Administrator Starts EPSON Total Disc Net Administrator 5 Start Total Disc Monitor Starts EPSON Total Disc Monitor 6 Help Displays Help Name Displays the name of the product Model Name Displays the model name of the product PP 100N Host Name Displays the host name or IP address of the product Status Displays the product status Waiting Displays the number of unfin...

Page 48: ...the product The name can also be changed here Do not use Unicode characters Host name Displays the host name or IP address of the product Stacker Settings Allows you to check the settings for the Publish Mode and type of disc to load in the stacker Drive Settings Allows you to check the settings for the drive to use and the number of write retries after an error occurs during disc writing Printer ...

Page 49: ...ance Info screen Item Description Number of printed discs Displays the cumlative number of printed discs Service life of Drive 1 Drive 2 Displays the service life of the drive When the value is close to 100 it is time to replace it ...

Page 50: ...umber Displays the serial number of the product Autoloader Displays the firmware version of the product s internal autoloader Printer Displays the firmware version of the product s internal printer Drive 1 Displays the firmware version of the product s internal CD DVD Drive 1 Drive 2 Displays the firmware version of the product s internal CD DVD Drive 2 You can also display Help of EPSON Total Dis...

Page 51: ... Total Disc Maker EPSON Total Disc Monitor 2 When more than one unit is connected select the product for which to display the status and click OK EPSON Total Disc Monitor starts To start EPSON Total Disc Monitor you need to register this product after the installation See page 33 in this guide and then register this product You can also start EPSON Total Disc Monitor in the following ways Click in...

Page 52: ...ct All Select all jobs published 5 Priority Publishing Processes the selected job before the others 6 Finished job details Displays the selected finished job details 7 Help Displays Help 8 Operation Guidance Displays the product s status or the content and message of an error 9 Ink status Displays the remaining ink 10 Printer status Displays the printer status 11 CD DVD drive status Displays the C...

Page 53: ...inting environment Values up to 1000 are displayed as 1000 or more and quantities less than 1000 discs are displayed in 10 disc units Item Description Job Name Displays the job name The job name is set automatically from for example the volume label of writing data registered with EPSON Total Disc Maker Status Displays the job status Publisher Displays the publisher of the job Copies Displays the ...

Page 54: ...isplays the job name Status Displays the status when the job finished Publisher Displays the publisher of the job Successful Displays the number of discs for which printing writing publishing or the like was successful Failed Displays the number of discs for which printing writing publishing or the like failed Quantity Displays the number of discs specified to be created Type Displays the job type...

Page 55: ... s IP address is 192 168 192 168 http 192 168 192 168 3 Enter the user name and password and click Login You can also start EPSON Total Disc Net Administrator in the following ways Click in EPSON Total Disc Maker EPSON Total Disc Setup Click Start Total Disc Net Administrator on the Tools menu in EPSON Total Disc Maker EPSON Total Disc Setup If notification email transmission is set by the adminis...

Page 56: ... EPSON Total Disc Net Administrator for details on use Click the Job management tab User information User management tab System settings tab administrator only and Maintenance tab to display each screen Job management screen The Job management screen displays the jobs published to this product If you use search options a job list of the search results is displayed in accordance with the conditions...

Page 57: ...57 Using Applications Job details screen The Job details screen displays details on Jobs You can use the job information of a finished disc to publish another disc with the same content ...

Page 58: ...ssword screen The Change password screen allows the password of the currently logged in user to be changed If the currently logged in user is an administrator the passwords of all registered users can be changed Edit user screen The Edit user screen allows the full name and mail address of the currently logged in user to be edited If the currently logged in user is an administrator the full names ...

Page 59: ...ck and change the settings of this product such as the Publish Mode drive and adding of error marks Network screen The Network screen allows you to check and change the product s network settings Email screen The Email screen allows you to set notification email transmission related to for example disc publishing and ink information Date Time screen The Date Time screen allows you to set the produ...

Page 60: ...rrently logged in user is an administrator data such as the product s setting information and job history can be backed up and restored Furthermore the product can be restored to the initial state Displaying Help of EPSON Total Disc Net Administrator Help of EPSON Total Disc Net Administrator contains the procedures for using and specifications of EPSON Total Disc Net Administrator 1 Start EPSON T...

Page 61: ...uch as running nozzle checks and cleaning the print head The printer driver screen can be displayed from EPSON Total Disc Maker EPSON Total Disc Setup and the Start menu Displaying from EPSON Total Disc Maker 1 Start EPSON Total Disc Maker See Starting EPSON Total Disc Maker on page 43 in this guide for the start procedure 2 Click Print Settings in the Tool menu The printer driver screen appears ...

Page 62: ...p See Starting EPSON Total Disc Setup on page 46 in this guide for the start procedure 2 Select this product and click Properties 3 Click Set Printer The printer driver screen appears You can also display the properties screen by clicking Properties in the Edit menu Notes ...

Page 63: ...63 How to Use the Printer Driver Displaying from the Start menu 1 Click Start Control Panel then Printers 2 Right click EPSON PP 100NPRN and click Printing Preferences The printer driver screen appears ...

Page 64: ...otal Disc Maker on page 61 in this guide for the printer driver displaying procedure If displayed from EPSON Total Disc Setup or the Start menu The information you set is saved as the printer driver settings and after this it is reflected in the EPSON Total Disc Maker settings and other application print settings See Displaying from EPSON Total Disc Setup on page 62 in this guide or Displaying fro...

Page 65: ... head is moving either left or right Uncheck this to print in a single direction which improves the print quality However the printing speed slows down Color Settings Click this to display the Color Settings screen see page 123 in this guide Allows you to set the print colors Label Size Allows you to select from among the following label sizes from commercially available software Standard Outside ...

Page 66: ...rint head Run this when the print head is clogged See How to clean the print head on page 134 in this guide for details on how to use this function Print Head Alignment Adjusts the alignment when the printing results show gaps in vertical lines or appear blurry See Print head alignment on page 136 in this guide for details on how to use this function Correcting the Printing Position Allows you to ...

Page 67: ...r driver to be used and the size of the paper to be printed This section describes how to print labels using data created in Microsoft Office Word 1 Start WordPad 2 Click Print in the File menu 3 Select EPSON PP 100NPRN as the printer to use and click Apply 4 Click Cancel to close the Print screen 5 Click Page Setup in the File menu ...

Page 68: ... Print in the File menu Standard In Width and Height 124 x 124 mm are set Wide In Width and Height 124 x 124 mm are set Custom Size Allows you to set the values you want in Width and Height When you print using software other than EPSON Total Disc Maker create the print data using the following settings Paper size 124 124 mm Top bottom left and right margins 2 mm Notes ...

Page 69: ...Printer Driver 9 Click the Preferences button 10 Setup the printer driver and click OK See Setting up the printer driver on page 64 in this guide for details on the printer driver settings 11 Click Print Printing starts ...

Page 70: ...ow to display the printer driver Help How to display the EPSON printer driver Help Click the Help button How to display an explanation of an option To display an explanation of an option right click over the option you want to know about and click the Help button ...

Page 71: ... If you select Stacker 2 as the output stacker you can publish up to 50 discs without having to replenish the discs or take out published discs If you select Stacker 4 as the output stacker you can easily take out published discs without even having to pause a job during publishing Repeatedly replenishing and taking out discs allows for the continuous publishing of up to 1 000 discs 1 2 3 4 1 2 3 ...

Page 72: ...to publish the required discs without having to change the discs Continuous publishing of the same type of disc If the same type of discs are loaded in Stacker 1 and Stacker 2 and Auto is selected for the input stacker setting up to 100 CDs DVDs can be continuously published by taking out published discs without replenishing discs Up to 1000 CDs DVDs can be continuously published in a single job b...

Page 73: ... and Stacker 2 allows for the continuous publishing of 100 copies of the same disc without having to replenish the discs or take out published discs Repeatedly replenishing and taking out discs allows for the continuous publishing of up to 1 000 discs If you use this mode be sure to insert Stacker 3 1 2 3 4 1 2 3 4 1 2 3 4 Blank discs Blank discs Blank discs Published discs Published discs ...

Page 74: ...t resulting in a malfunction or an injury when the disc is taken out With some discs ink may get on the recording surface if the discs are stacked immediately after printing We recommend using a disc you do not need to do a test print to check the print quality Wait at least 24 hours before checking the color With some discs the printing position may be shifted Perform the print head alignment and...

Page 75: ... possible once data has been written This disc allows double layer recording on a single side This increases the capacity thus enabling recording for a long time or recording of high quality video This is a standard DVD defined by the DVD RW Alliance 80 mm discs are not supported Do not use discs that have lens cleaner CD DVD labels or stickers or condensation on them Doing so may result in an mal...

Page 76: ...arately we recommended performing writing before printing Leaving discs stacked may result in them sticking to each other Directly touching or getting moisture on the printing surface immediately after printing may result in blurring Let discs dry sufficiently after printing However let them dry naturally Do not use a dryer or other means Text can only be written on the printing surface When writi...

Page 77: ...card or other material does not touch the printing surface Such materials may scratch the printing surface Do not store discs in soft cases or bags which may touch the printing surface directly Doing so may result in discs sticking uneven color or discoloration Do not store discs with part of the printing surface covered Doing so may cause uneven color or discoloration Back up copy important data ...

Page 78: ...ea in the figure below Printing outside of the recommended print area may result in the discs or tray becoming dirty peeling off or blurring of the print or discs sticking together If you print outside of the printing range ink absorbing layer of the discs you are using the ink printed outside the printing area will not fix Check the label print range of the discs you are using before configuring ...

Page 79: ...rs of the print area and the rib area Setting item Description Inside Diameter Set the inside diameter of the label You can set a value within the range of 1 80 to 5 00 Outside Diameter Set the outside diameter of the label You can set a value within the range of 7 00 to 11 94 Mask Rib Area Select this to mask the rib area Rib refers to the protruding section of the disc inside circumference Maski...

Page 80: ...EPSON Total Disc Setup on page 62 or Displaying from the Start menu on page 63 in this guide for the display procedure 2 Select User Defined for Label Size Before printing check that the set print area does not exceed the print area of the discs you are using Printing on the stack ring concentric circular projection portion may result in uneven coloring Printing on the stack ring concentric circul...

Page 81: ...nside circumference Masking the rib area enables you to prevent ink running onto the rib when a printed disc and rib touch in the output stacker Rib Inside Diameter Set the inside diameter of the rib area You can set a value within the range of 270 to 500 27 0 to 50 0 mm Rib Width Set the width of the rib area You can set a value within the range of 1 to 115 0 1 to 11 5 mm Printing inside the rib ...

Page 82: ...fined label sizes 1 Display the setting screen of the printer driver See Displaying from EPSON Total Disc Setup on page 62 or Displaying from the Start menu on page 63 in this guide for the display procedure 2 Select User Defined for Label Size When printing with software other than EPSON Total Disc Maker use the following settings to create print data Paper size 124 x 124 mm Margins on all sides ...

Page 83: ...from Custom Label Size List on the left of the screen To change the registered settings edit the settings on the right of the screen 4 Click Save to change the registered settings Click Delete to delete the label size 5 Click OK when the confirmation message appears ...

Page 84: ...iciently careful not to scratch a disc If a long time elapses after discs are loaded in the stacker the separated discs may stick together again Fan the discs again if a long time has elapsed since they were loaded Do not replenish or remove discs while the stacker is attached to this product Be sure to remove the stacker beforehand Publish Mode Input Stacker Number of Discs Standard Mode Stacker ...

Page 85: ... the stacker is not dirty before loading the discs For Batch Mode and when Stacker 3 is set as the output stacker for External Output Mode make sure that no discs are loaded in Stacker 3 and Stacker 4 Also set the lock lever to the LOCK position and do not pull out Stacker 4 Stacker 3 is not used in Standard Mode and when Stacker 4 is set as the output stacker for External Output Mode Remove Stack...

Page 86: ... the procedure to publish photo data CDs 1 Start EPSON Total Disc Maker See Starting EPSON Total Disc Maker on page 43 in this guide for the start procedure The disc view appears 2 Select Data CD for Type and click Apply See Printer Driver Basics on page 67 in this guide for printing data created with other software There is no need to register write data if you only want to print disc labels If t...

Page 87: ...87 Publishing Discs 3 Click Change Setting 4 Select File system and click OK In this example Joliet Windows compatible ISO 9660 is selected ...

Page 88: ...Enter any name for Volume Label In this example we enter 20090101 6 Click Start Explorer Clicking Auto Insert Data enables you to set for Merge data and burn See EPSON Total Disc Maker Help for details Notes ...

Page 89: ...e System Restrictions dialog box appears Furthermore depending on the added data the File System Restrictions dialog box may appear before you click Format Check See EPSON Total Disc Maker Help for details on file system restrictions If you click Create Disc Image of the File menu after registering the write data the registered data is saved as a disc image file A disc image file is used when crea...

Page 90: ...mplate screen you can select a template from Data Photo and Music and Video in accordance with the type of data to write In this example we use a template for photos 1 Click Label The label view appears 2 Select Source To use a template you created click and specify the folder in which the template is stored In this example we select Photo There is no need to create a label if you only want to wri...

Page 91: ...the top left of the screen Check that the image in the top left of the thumbnail screen is selected and click Apply A print image of the template appears Select a background see page 92 in this guide edit the items see page 93 in this guide and adjust the layout see page 100 in this guide as necessary ...

Page 92: ...olor and gradation You can also insert an image you like as the background 1 Select Type In this example we select Gradation 2 Select the colors for Start color and Finish color and select the gradation type In this example we select black for Start color and gray for Finish color ...

Page 93: ...t items such as text images thumbnails barcodes folder trees and shapes In this example we edit text delete an item and insert a thumbnail and barcode Editing text 1 Click DISC TITLE in the edit area 2 Enter the text you want to place in Text In this example we enter Sample Images ...

Page 94: ...94 3 Click Sub Title in the edit area and set for the text In this example we set black for Text Color 4 Delete the Sub Title from Text and click Auto Insert Data ...

Page 95: ...and Properties and click OK For example if today s date is December 2 2008 and you want the date 01 01 2009 to appear select Date and set Addition Unit to Day and Addition Time to 30 which will add 30 days to today s date The date appears ...

Page 96: ...leting items Right click the item you want to delete in the edit area and select Delete Item In this example we delete Data Name The item is deleted Inserting thumbnails 1 Click a thumbnail in the edit area ...

Page 97: ... Click specify the folder in which the image you want to insert as the thumbnail is stored or click Auto Insert Data In this example we click Auto Insert Data 3 Check that Target Folder is selected in Auto Data and click OK ...

Page 98: ... 2D codes where they overlap with other print data or where they extend out of the print area Barcodes and 2D codes use the ratio of black to white to indicate information If ink penetration results in a deterioration in the ratio of black to white barcodes and 2D codes may not be able to be read correctly Check whether the printed barcodes and 2D codes can be read correctly by a scanner If a barc...

Page 99: ...99 Publishing Discs 1 Click Barcode and click the location you want to place the barcode 2 Select Type and Entry Method In this example we select QR Code and enter text The barcode appears ...

Page 100: ...In the Layout screen you can make fine adjustments to the layout of the items you inserted 1 Select the item for which you want to adjust the layout In this example we select a barcode 2 Click Align Vertical Center of Disc ...

Page 101: ...101 Publishing Discs The barcode appears in the vertical center position of the disc Once the settings for creating a label are complete publish the disc ...

Page 102: ...quality may be reduced on rare occasions When publishing multiple discs publish one disc in advance and check that there are no missing dots If any dots are missing perform head cleaning See Cleaning the print head on page 133 in this guide for details on the head cleaning procedure If writing and printing are performed separately we recommended performing writing before printing If writing is per...

Page 103: ...perly at the speed recommended for the disc If this happens write at a slower speed In particular we recommend writing to DVD R DL at a slow speed If you print on the matte label type of Epson specified CDs set Label Type to CD DVD Label If you print on the matte label type of Epson specified DVDs set Label Type to CD DVD Premium Label If Label Type is set to EPSON Specified CD DVD Label Print Mod...

Page 104: ...See Creating same discs as published discs on page 118 in this guide for the procedure to create the same disc In Batch Mode if Stacker 2 is taken out during the publishing process when Stacker 2 is loaded again it is always recognized as an input stacker even if it has been switched to an output stacker Be sure to take out the published discs from Stacker 2 If there are jobs waiting to be process...

Page 105: ...g jobs on page 109 in this guide for the procedure to pause a job To ensure safety during arm operation never insert your hands Do not operate any stackers while the arm is moving This could damage the arm When the BUSY LED is flashing quickly do not pull out Stacker 4 because discs are being output to Stacker 4 Doing so may damage the discs Do not remove discs while the stacker is attached to thi...

Page 106: ...er of discs loaded into Stacker 2 and the number of discs output to Stacker 3 do not always match Also 50 discs may not be output The same applies for the discs output to Stacker 2 In Batch Mode once the height of the stack of discs output to Stacker 3 reaches the maximum value the output stacker is switched to Stacker 2 Therefore the number of discs output to a stacker differs depending on the th...

Page 107: ...n appears The job list displays all jobs in the following status that were published for this product Waiting Publishing Completed Paused Pausing Canceling Standby Recovering The job status display is not updated automatically To update the display click Refresh on the View menu of Internet Explorer If you use search options a joblist of the search results appears in accordance with the specified ...

Page 108: ...his guide for the start procedure 2 Click the Unfinished Job tab or Finished Job tab The Unfinished Job screen or Finished Job screen appears Unfinished Job screen Displays a list of jobs for which the status is Waiting Publishing Paused Pausing Canceling Standby or Recovering Finished Job screen Displays a list of jobs for which the status is Published up to 50 jobs from the most recent ...

Page 109: ...tart procedure 2 Select the job for which you want to pause processing and click Pause When the job is paused the job status display changes from Pausing to Paused Only a job for which the status is Waiting Publishing Standby or Recovering can be paused If there is a disc being published the job is paused after the processing is finished The processing of any subsequent job also does not start whi...

Page 110: ...ee Starting EPSON Total Disc Monitor on page 51 in this guide for the start procedure 2 Select the job for which you want to resume processing and click Resume When the job is resumed the job status display changes from Paused to Publishing or Waiting Only a job for which the status is Paused or Pausing can be resumed ...

Page 111: ...nd click Cancel 3 Click Yes When the job is canceled the job display disappears from the Unfinished Job screen Only a job published by yourself for which the status is Waiting Publishing Paused Pausing Standby or Recovering can be canceled If a disc is being published that processing is stopped and the disc is output to the output stacker Be sure to take out the disc See Taking out discs on page 1...

Page 112: ...SON Total Disc Monitor on page 51 in this guide for the start procedure 2 Select the job you want to give priority to and click Priority Publishing The selected job will be processed after the job in progress Only a job published by yourself can be canceled Any job cannot be given priority before such operations as nozzle checking aligning print head and correcting printing position Notes ...

Page 113: ...ate a label in EPSON Total Disc Maker See Creating labels on page 90 in this guide for the procedure to create labels 2 Click Save As Template on the File menu and save the template file If you specify the name of the folder in which you saved the template file in Source on the Template screen you can select the created template ...

Page 114: ...rt procedure As the copy source use a CD DVD drive with support for commands compliant with MMC4 and capable of operations compliant with MMC4 See Epson website for a list of drives for which operation has been confirmed CD DVD copies may not be able to be created depending on the model of CD DVD drive used as the source In such a case try changing the source CD DVD drive Copying is not possible i...

Page 115: ...click Apply 4 Select Drive for Source and select the name of the drive in which you inserted the disc Next follow the normal procedure for creating a disc and create the label see page 90 in this guide and publish the disc see page 102 in this guide ...

Page 116: ... 1 Start EPSON Total Disc Maker See Starting EPSON Total Disc Maker on page 43 in this guide for the start procedure 2 Select Copy for Type and click Apply If you click Create Disc Image on the File menu after registering write data see page 86 in this guide you can create a disc image file Notes ...

Page 117: ...3 Select Disc Image for Source click Browse and specify the disc image file Next follow the normal procedure for creating a disc and create the label see page 90 in this guide and publish the disc see page 102 in this guide ...

Page 118: ...ther disc Creating a disc that is the same as a disc printed from commercially available software is not possible Creating the same disc is only possible if the job data was saved when the job was published See page 104 in this guide If Auto Data Publish Date or Publish Time is inserted as label print data the saving of Job data may not be possible As a precaution in case the spool data job data i...

Page 119: ...119 Publishing Discs When a job can be created is displayed 3 Click Details The same disc can only be created when the status of the job is Completed ...

Page 120: ...120 4 Click Republish 5 Change Number of discs to be published as necessary and click Publish ...

Page 121: ...ess begins 7 When the publishing process finishes take out the published discs See Taking out discs on page 105 in this guide for details If there are jobs waiting to be processed the disc publishing process begins in the order with which jobs were published ...

Page 122: ...iver See Displaying the printer driver screen on page 61 in this guide for the display procedure 2 Select Color and click Color Settings You can just make color adjustments at the time of printing without making color adjustments to the actual data If Mode Setting is set to Black on the Main screen of the printer driver color adjustments cannot be made Notes ...

Page 123: ...Brightness Adjusts the brightness of the whole image This is effective when the whole image is dark or bright Contrast Adjusts the contrast ratio of the image The standard is 0 Sliding the slider in the plus direction raises the contrast to make the brighter parts brighter and the darker parts darker Sliding the slider in the minus direction lowers the contrast to reduce the difference between the...

Page 124: ...he number of published discs 1 Log in to EPSON Total Disc Net Administrator See Logging in to EPSON Total Disc Net Administrator on page 55 in this guide for the login procedure 2 Click the Maintenance tab The usage statuses of drivers 1 and 2 and the number of published discs appear in the Device screen You can also display the usage statuses of drivers 1 and 2 and the number of published discs b...

Page 125: ...ion log file for maintenance and support Use the following procedure to download the operation log file 1 Log in to EPSON Total Disc Net Administrator See Logging in to EPSON Total Disc Net Administrator on page 55 in this guide for the login procedure 2 Click the Data tab of the Maintenance screen 3 Click Download 4 Specify the save location for the operation log file and then save the operation ...

Page 126: ...rtridge changing procedure You can check the ink levels in EPSON Total Disc Monitor See the Help file for EPSON Total Disc Monitor for details If an administrator has set notification email transmission an email is sent to notify each administrator that the ink cartridges need to be replaced soon or that the ink cartridges need to be replaced When the ink cartridges are installed for the first tim...

Page 127: ...this product due to the use of non Epson brand products will not be free of charge even if the warranty period is still valid This product performs color adjustment based on use of Epson brand ink cartridges Use of non Epson brand ink products can adversely affect the printing quality and prevent the product from realizing its maximum performance Do not place the ink cartridge with the ink supply ...

Page 128: ...k out Do not leave the ink supply port on an ink cartridge facing downward This could stain the desk or other surface In addition dirt stuck on this product may prevent it from functioning properly Do not shake the ink cartridge too hard The ink cartridge may leak if you shake it around too much Do not touch the green IC chip attached to the ink cartridge Also never peel off the labels and film at...

Page 129: ...hough the ink cartridges are set properly run print head cleaning See Cleaning the print head on page 133 in this guide for head cleaning procedure If you turn the power off using the power button on the unit the print head is automatically capped which prevents the ink from drying After installing the ink cartridges be sure to turn the power off using the power button on the unit when you are not...

Page 130: ...nozzle check Run it using a PC Run it using the control panel on the product Running it from a PC 1 Turn the product on 2 Set one unprinted disc into Stacker 1 3 Display the setting screen of the printer driver See Displaying the printer driver screen on page 61 in this guide for display procedure 4 Click Nozzle Check in the Utility screen Then follow the on screen instructions The disc on which t...

Page 131: ...ss the button 4 Use the buttons to display Nozzle Check and then press the button 5 When the nozzle check confirmation screen appears press the button The disc on which the nozzle check pattern was printed is output to Stacker 3 or Stacker 4 See Checking the nozzle check results on page 132 in this guide for how to check the nozzle check results Top menu Maintenance Maintenance Nozzle Check Start ...

Page 132: ...ecessary If it is normal all of the lines are printed as shown in the illustration on the left below If there are lines that were not printed as shown in the illustration on the right below the nozzles are clogged Run print head cleaning See How to clean the print head on page 134 in this guide for details on head cleaning Normal Clogged ...

Page 133: ...from drying the same way there are caps for fountain pens or ballpoint pens Normally the print head is automatically capped after printing finishes but if the power suddenly goes off while the product is running it is not capped properly and it dries out Plug the power plug into an outlet directly attached to the wall Do not connect it to a power strip with a switch Be sure to turn the power on an...

Page 134: ...ter driver screen on page 61 in this guide for details on how to display the printer driver screen 2 Click Head Cleaning in the Utility screen Then follow the on screen instructions The BUSY LED flashes and head cleaning starts When head cleaning is finished the BUSY LED goes off Do not open the ink cartridge cover while cleaning the print head Print head cleaning stops if the cover is opened Prin...

Page 135: ...play the maintenance screen and then press the button 4 Use the buttons to display Head Cleaning and then press the button 5 When the head cleaning confirmation screen appears press the button The BUSY LED flashes and head cleaning starts When head cleaning is finished the BUSY LED goes off Top menu Maintenance Maintenance Head Cleaning Start head cleaning ...

Page 136: ...ar in vertical lines and the print results may become blurry If this happens run print head alignment 1 Turn the product on 2 Set one unprinted disc into Stacker 1 3 Display the printer driver setup screen See Displaying the printer driver screen on page 61 in this guide for how to display the printer driver screen 4 Click Print Head Alignment in the Utility screen 5 Click the Next button ...

Page 137: ...nted print head alignment pattern 8 Select the number of the pattern with the fewest vertical lines In the illustration above the pattern with the fewest vertical lines is 5 so select 5 If you want to print the print head alignment pattern again to check it set a disc in Stacker 1 and click the Reconfirm button 9 Click Finish Print head alignment pattern ...

Page 138: ...m left or right 1 Turn the product on 2 Set one unprinted disc into Stacker 1 3 Display the printer driver setup screen See Displaying the printer driver screen on page 61 in this guide for how to display the printer driver screen 4 Click Correcting the Printing Position in the Utility screen 5 Click Next ...

Page 139: ...are evenly printed on the label surface If they are not printed evenly adjust the alignment in one of the following ways If the printing has shifted to the left Select a positive correction value in Horizontal If the printing has shifted to the right Select a negative correction value in Horizontal If the printing has shifted to the top Select a positive correction value in Vertical If the printin...

Page 140: ...n value after the first adjustment the printing position is corrected using a correction value combined with the adjusted value from the first time If you want to clear the printing position correction value select Reset and then click Finish If you adjust the printing position using the steps above and the label application is still not centered on the disc the printing appears to have shifted wi...

Page 141: ...he power on Cleaning the interior If dirt or dust collects in the inside of this product or the stackers or if dirt adheres to it use a soft cloth to wipe off the dirt Ink may sometimes stain stackers Remove the stains by soaking a soft cloth in water or mild detergent wringing it out and then wiping them off Wipe with the cover closed so that moisture does not enter the inside of the product If t...

Page 142: ...on to turn off the power 2 When the power LED is off unplug the power plug from the outlet 3 Open the filter cover 4 Take the filter off the filter cover 5 Use a vacuum cleaner to clean the dust off the filter 6 Put the filter back on the filter cover ...

Page 143: ...143 Maintenance 7 Close the filter cover 8 Plug the power plug into the outlet and turn the power on Clean the air vents regularly once every six months ...

Page 144: ...pport The message is displayed once per day when EPSON Total Disc Monitor starts up See EPSON Total Disc Monitor on page 51 in this guide for EPSON Total Disc Monitor A message notifying you that it is almost time to replace the ink pad is displayed on the LCD When it is time to replace the ink pad disc publishing stops and a message notifying you that it is time to replace the ink pad is displaye...

Page 145: ... product In particular carrying the product while the disc cover ink cartridge cover or Stacker 4 is open may result in the product being dropped or deformed and damaged Furthermore when putting down this product take care not to trap a finger between the product and installation surface When lifting this product make sure that for example you sufficiently bend your knees and your posture is such ...

Page 146: ...d secure them with tape 4 Attach Stacker 1 Stacker 2 and Stacker 3 and secure them with tape 5 Open the ink cartridge cover and secure the ink cartridges with tape 6 Close the ink cartridge cover disc cover and Stacker 4 and secure them with tape 7 With the bottom of the product facing downwards place the product into the packing box so that it is oriented horizontally ...

Page 147: ...ock operation of the disc cover again Open the disc cover after Disc cover can be opened appears on the LCD See Unlocking the disc cover on page 19 in this guide for the disc cover unlocking procedure CMOS checksum error If the same error message appears repeatedly repair is required Please contact Customer Support Also in some cases the product s internal clock may not be operating correctly Plea...

Page 148: ...resumed Disc is wrong type Processing of the job is paused Perform the procedure below 1 Open the disc cover 2 Remove the disc from the input stacker Stacker 1 or Stacker 2 that is a different type from the disc type that was set 3 Load the correct disc type See Loading discs on page 84 in this guide for the disc type setting 4 Close the disc cover Processing of the job is automatically restarted ...

Page 149: ...e If the same error message appears again repair is required Please contact Epson Information Center When the drive tray does not close Remove any remaining discs turn off the power and then turn on the power again If the same error message still appears repair is required Please contact Epson Information Center Fan control error Turn off the power and then turn it on again If the same error messa...

Page 150: ...a Epson brand ink cartridge press the CANCEL button No and change the ink cartridge Use of non Epson brand ink cartridges is not recommended Use of non Epson brand ink cartridges can result in problems that will not be covered by the warranty Epson cannot guarantee the quality and reliability of non Epson brand products Repairs for any damage or breakdown of this product due to the use of non Epso...

Page 151: ...cker 4 Stacker 4 open Close Stacker 4 Stacker full ST2 ST3 ST4 The disc cannot be ejected because the output stacker is full Remove the discs from the output stacker Stacker 2 Stacker 3 or Stacker 4 Too many discs ST1 ST2 ST3 Remove excess discs so that the height of the discs in the indicated stacker is below the red line of the stacker and then close the disc cover Transferred disc detection err...

Page 152: ... The power cannot be turned off for about 15 minutes once the power is turned on The power turns off automatically 15 minutes after Power off Please wait appears on the LCD If you hold down the power button for a moment at least 3 seconds the power off process begins immediately Are the power LED and ERROR LED flashing If the power LED and ERROR LED are flashing hold down the power button for a mo...

Page 153: ...153 Troubleshooting ERROR LED flashes turns on An error has occurred See Error messages and remedies on page 147 in this guide Symptom Problem Status Check Remedy Procedure ...

Page 154: ...cs on page 76 in this guide for details on disc handling Was the cover opened or the product jolted during publishing Do not subject the product to jolts or impacts during disc publishing The drive may malfunction or the disc may become unusable Also do not open the cover during publishing This could adversely affect the printing and writing quality of the disc Before opening the cover pause the j...

Page 155: ...ifference in the print head gaps during bidirectional printing When bidirectional printing is set printing is performed at a high speed and ink is discharged as the print head moves to both the left and right On rare occasions however the printing position when moving from right to left is shifted from the printing position when moving from left to right leading to shifting of the vertical rule li...

Page 156: ...e diameter and outside diameter of the print area so that they match the print area of the disc to be printed See Printable area on page 78 in this guide for details See Changing the print area on page 79 in this guide for the inside diameter and outside diameter setting procedure Printing position is shifted Correct the printing position if it is shifted See Correcting the printing position on pa...

Page 157: ...or privileges When installing the software log on as a user with administrator privileges belonging to the administrator group The software cannot be installed if you log on with user privileges You may be asked for an administrator password or confirmation When asked for a password enter the password to proceed with operation The EPSON Total Disc Net Administrator login screen is not displayed Is...

Page 158: ...ntinuous printing When printing is performed for an extended period of time disc transfer and printing may be stopped temporarily This is for slowing the printing speed to prevent overheating and damage to the product Although printing can be continued when this occurs it is recommended that you stop product operation and leave it with the power on for about 30 minutes The product will recover aft...

Page 159: ...l is low when is displayed Obtain a replacement ink cartridge The ink should be replaced when is displayed Replace with a new ink cartridge See How to perform a nozzle check on page 130 in this guide for the ink cartridge changing procedure The number of printable labels is an estimated value of how many more the same labels as the labels printed before can be printed This value may differ slightl...

Page 160: ...atus When is displayed either the number of discs in the input stacker is low or the discs in the output stacker are nearly full If the number of discs in the input stacker is low obtain new discs If the discs in the output stacker are nearly full the ejecting of discs is recommended before publishing the next job When is displayed check the stacker and discs by referring to the displayed message ...

Page 161: ...to Power control panel problems on page 152 in this guide Is the ERROR LED flashing or turned on If the ERROR LED is flashing or turned on an error has occurred in this product See Checking with EPSON Total Disc Monitor on page 159 in this guide for the error checking and remedy procedures If performing the above checks still does not fix the problem check the items below Check 3 Check of connecti...

Page 162: ...con and click Resume Printing If performing all of the above checks still does not resolve the problem the software may not be installed correctly Uninstall delete the software and then reinstall See Uninstalling the software on page 41 in this guide for the software uninstallation procedure See Installation on page 28 in this guide for the software installation procedure Please contact Customer S...

Page 163: ...on External dimensions 377 mm W x 514 mm D x 348 mm H Weight Approx 26 kg including the stackers and ink cartridges but not including the power cord and discs Since this product uses galvanized sheet metal rusting may occur at the edges but this will not harm the functionality of the product Notes External View ...

Page 164: ...discs per hour Condition When bidirectional printing Quality Speed 1 42 discs per hour Condition When bidirectional printing The above processing capacities do not include the time for transferring a job via the network Depending on the operating environment and discs used the writing speed may become slower than the set speed Item Description Printing method On demand inkjet Head Number of nozzle...

Page 165: ... CD R 40x 32x 24x 16x 10x 4x DVD R 12x 8x 6x 4x 2 4x 2x DVD R 12x 8x 6x 4x 2 4x 2x DVD R DL 8x 6x 4x 2 4x 2x DVD R DL 8x 6x 4x 2 4x 2x CD DVD discs created with this product s drive may not be able to be recognized played and read depending on the compatibility of the drive or player Do not subject the product to vibration or impacts while a disc is being read or written The drive may malfunction ...

Page 166: ...tors as images printed print settings media type frequency of use and temperature Item Description Rated voltage AC 100 to 240 V Rated frequency 50 to 60 Hz Rated current 1 5 A Power consumption Average during operation Approx 71 W Average during standby Approx 35 W Power cord power cord supplied with product Item Description Safety UL60950 1 CAN CSA C22 2 No 60950 1 EMC FCC Part 15 Subpart B Clas...

Page 167: ...n 120 hours at 60 C During storage 20 C 40 C During transportation 20 C 60 C During operation 20 80 RH No condensation During storage 5 85 RH No condensation During transportation 5 85 RH No condensation Guaranteed operating range Item Description Ethernet 1 100Base TX 1000Base T Based on the following conditions Temperature Humidity 27 C 55 ...

Page 168: ...ither of the following urls http www epson europe com Europe http www discproducer epson com United States and Canada Discs Epson offers the specified CD R and DVD R discs for all your writing and printing needs Ink cartridge Product name Part number Cyan PJIC1 C C13S020447 Light Cyan PJIC2 LC C13S020448 Light Magenta PJIC3 LM C13S020449 Magenta PJIC4 M C13S020450 Yellow PJIC5 Y C13S020451 Black P...

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