EchoStar HUGHES HT1 00 Series Replacement Manual Download | Manualshive

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Replacement Guide for the
HT1x00 Satellite Modem

1039585-0001
Revision G
February 9, 2016

11717 Exploration Lane, Germantown, MD 20876

Phone (301) 428-5500 Fax (301) 428-1868/2830

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Summary of Contents for HUGHES HT1 00 Series

Page 1: ...Replacement Guide for the HT1x00 Satellite Modem 1039585 0001 Revision G February 9 2016 11717 Exploration Lane Germantown MD 20876 Phone 301 428 5500 Fax 301 428 1868 2830 ...

Page 2: ...effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for ...

Page 3: ...able to use the modem to access the Internet while performing this process Make note of the following information for later use Your site account number SAN from your HughesNet bill statement Serial number of the new modem labeled on the box as S N See Figure 5 on page 6 Return material authorization RMA number from the UPS return label See Figure 7 on page 8 You may need a 7 16 inch wrench to rem...

Page 4: ...that could shock you and or damage the modem 1 Disconnect the power cable from the old modem s DC IN port 2 Disconnect the satellite coax cable from the old modem s SAT port Note Loosen the coax cable by hand However if necessary use a 7 16 inch wrench 3 Depending on your configuration your PC router or ATA if you have HughesNet Voice will be connected to the old modem s LAN port via an Ethernet c...

Page 5: ...ic electricity discharges that could shock you and or damage the modem 1 Depending on your configuration connect the Ethernet cable from your PC router or ATA if you have HughesNet Voice to the new modem s LAN port This is the same Ethernet cable that you previously disconnected from the old modem 2 Connect satellite coax cable to the SAT port of the new modem Ensure satellite coax cable is proper...

Page 6: ...with no gaps If you can see a gap you must push the power cord all the way into the DC IN port This reduces the chance of electrical shock or misalignment of the power supply connection 4 Plug the new power supply into a surge protector or directly into a power outlet 5 The new modem begins an automatic installation process Some of the blue indicator lights on the modem s front panel will blink on...

Page 7: ...Net Voice service if applicable check to see if all the LEDs are lit on the front of the modem If they are not lit check the power If some are lit but not others wait a little longer the installation process may still be in progress 4 Once all the lights are illuminated try to access a website If you have HughesNet Voice try also to make a phone call using the service 5 If you still cannot access ...

Page 8: ...riod has expired If you call for assistance tell the Customer Care representative that you are installing an HT1x00 replacement modem and explain the problem you are having for example I cannot open an Internet website Please have the following information ready Your site account number SAN from your HughesNet bill statement Serial number of the new modem displayed as S N on the box label See Figu...

Page 9: ... the outside of the box see Figure 6 3 Place the packing slip on top of the items before closing the box Ensure the UPS return label shown in Figure 7 on page 8 is not inside the box 4 Tightly seal the box with packaging tape Use only packaging tape 5 Place the UPS return label to Hughes Network Systems on the box so it covers the old label with your address on it Note Record your return material ...

Page 10: ...8 1039585 0001 Revision G Figure 7 Return label example showing RMA number and tracking number ...

Page 11: ...fed UPS locations include those designated as The UPS store UPS customer centers UPS Alliance locations Authorized shipping outlets Tracking the return package You can track the return package online at www ups com with the tracking number from the UPS return label Checking return shipment status You can check the status of your return shipment online at http rmastatus hughesnet com You will need ...

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