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Dynex Surge Protector Usage

 

A

  Power connections (all models)

1

  Plug the surge protector into a grounded outlet only.

2

  Plug all connected equipment directly into the surge protector.

Caution

: DO NOT connect to an ungrounded outlet. DO NOT use with 2-wire extension 

cords or adapters. This surge protector is designed for indoor use only. Install the surge pro-
tector away from heat emitting appliances such as radiators or heat registers. Do not install 
where excessive moisture is present. Do not plug extension cords into the surge protector. 
Never install electrical or telephone wiring during a lightning storm. 

DO NOT USE FOR MEDICAL OR OTHER LIFE SUPPORT EQUIPMENT OR OTHER HIGH RISK 
ACTIVITIES.

 Phone/Fax/Modem 

connections

 (some 

models)

Modem damage can be prevented if you connect the Phone/Fax/Modem 
through the surge protector.

If your surge protector has phone jacks:

1

  Connect the Phone/Fax/Modem line from your wall outlet to the 

INPUT jack on the surge protector.

2

  Connect the phone into the OUTPUT jack on the surge protector.

3

  Connect the other end of the phone cord to the Phone/Fax/Modem 

jack of the device you want to protect.

 

Coax Cable Connections (some models)

TV/VCR

 

damage can be prevented if you connect the coax cable through 

the surge protector.

If you are using a coax cable and your surge protector has coax jacks:

1

  Connect the Cable/Antenna line from your source to the INPUT jack 

on the surge protector.

2

   Connect a coax cable from the OUTPUT jack of the surge protector to 

the device you want to protect.

Indicator lights (some models)

• 

In models with a “protected” light, the light should be on when the power 
switch is turned on. If this light goes out at any time, it means your surge 
protector has sacrifi ced itself to protect your equipment and should be 
replaced.

• 

In models with a “grounded” light, the light should be on when the power 
switch is turned on. If the light does not come on when you turn on the surge 
protector, you have a ground wiring problem and you should contact an 
electrician to properly ground the outlet. Connecting your surge protector to 
an improperly grounded outlet will void all Dynex warranties.

• 

In models with a power switch light, the light in the power switch lights 
when the unit is powered on. Your surge protector provides maximum surge 
protection even if the power switch is in the off  position.

• 

Some models have a Surge Stat™ indicator. In these models, the indicator 
shows the current condition of the surge protector. If the Surge Stat™ indicator 
shows either Not Grounded or Exhausted, you need to take the appropriate 
action as described in the fi rst two bullets above.

Utilisation du parasurtenseur de Dynex

 Connexions 

d’alimentation 

 (tous 

modèles)

1

  Brancher le parasurtenseur uniquement sur une prise mise à la masse.

2

  Brancher tous les équipements connectés directement au 

parasurtenseur.

ATTENTION

 : NE PAS connecter à une prise secteur non mise à la masse. NE PAS utiliser avec 

des rallonges ou des adaptateurs à deux fi ls. Ce parasurtenseur est conçu pour être utilisé 
uniquement à l’intérieur. Installer le parasurtenseur à l’écart d’électroménagers qui émettent 
de la chaleur tels que des radiateurs ou des bouches de chauff age. Ne pas installer dans des 
endroits très humides. Ne pas brancher de rallonges sur le parasurtenseur. Ne jamais installer 
de câblage téléphonique ou électrique pendant un orage. 

NE PAS UTILISER POUR LES ÉQUIPEMENTS MÉDICAUX OU DE SURVIE OU AUTRES ACTIVITÉS 
À HAUT RISQUE.

 

Connexions du téléphone-télécopieur-

 

modem (certains modèles)

La connexion du téléphone-télécopieur-modem à travers le 
parasurtenseur permet dans la majorité des cas d’éviter que le modem ne 
soit endommagé.

Si le parasurtenseur utilisé a des prises téléphone :

1

  Connecter la ligne téléphone-télécopieur-modem de la prise secteur à 

la prise d’entrée (INPUT) du parasurtenseur.

2

  Connecter le fi l téléphonique à la prise de sortie (OUTPUT) du 

parasurtenseur.

3

  Connecter l’autre extrémité du fi l téléphonique à la prise téléphone-

télécopieur-modem du périphérique à protéger.

 

Connexions du câble coaxial 

 (certains 

modèles)

La connexion du câble coaxial à travers le parasurtenseur permet dans 
la majorité des cas d’éviter que le téléviseur/magnétoscope ne soient 
endommagés.

En cas d’utilisation d’un câble coaxial et si le parasurtenseur a des 
prises coaxiales :

1

  Connecter la ligne câble/antenne de la source à la prise d’entrée 

(INPUT) du parasurtenseur.

2

  Connecter un câble coaxial à partir de la prise de sortie (OUTPUT) du 

parasurtenseur au périphérique à protéger.

Témoins lumineux (certains modèles)

• 

Pour les modèles qui ont un témoin lumineux de protection, le témoin 
lumineux doit être allumé quand l’interrupteur d’alimentation est mis sous 
tension. Si ce témoin lumineux s’éteint, cela signifi e que le parasurtenseur s’est 
sacrifi é lui-même pour protéger l’équipement et qu’il doit être remplacé.

• 

Pour les modèles qui ont un témoin lumineux de mise à la masse, le témoin 
lumineux doit être allumé quand l’interrupteur d’alimentation est mis 
sous tension. Si le témoin ne s’allume pas lors de la mise sous tension du 
parasurtenseur, cela signifi e qu’il existe un problème de câblage à la masse. Il 
convient de contacter un électricien pour mettre cette prise correctement à la 
masse. La connexion du parasurtenseur à une prise qui n’est pas correctement 
mise à la masse annulera toutes les garanties de Dynex.

• 

Pour les modèles qui ont un interrupteur avec témoin lumineux, ce témoin 
s’allume quand l’appareil est mis sous tension. Ce parasurtenseur fournit 
une protection maximale contre les surtensions mêmes si l’interrupteur 
d’alimentation est en position arrêt (off ).

• 

Certains modèles ont un témoin Surge StatMC. Sur ces modèles, le témoin 
indique l’état actuel du parasurtenseur. Si le témoin Surge Stat

MC

 indique 

soit « Not Grounded » (Non mis à la masse) ou « Exhausted » (Épuisé), il est 
nécessaire de procéder de la façon appropriée, conformément à ce qui est 
décrit dans les deux premiers points ci-dessus.

Uso del protector de sobrevoltaje de Dynex

A

  Conexiones de alimentación 

 

(todos los modelos)

1

  Enchufe el protector de sobrevoltaje solamente en un tomacorriente 

con conexión a tierra.

2

  Enchufe todos los equipos conectados directamente al protector de 

sobrevoltaje.

CUIDADO

: NO conecte la unidad a un tomacorriente sin conexión a tierra. NO use la unidad 

con cables de extensión o adaptadores de 2 alambres. Este protector de sobrevoltaje está 
diseñado para uso interno únicamente. Instale el protector de sobrevoltaje alejado de apara-
tos que emitan calor tal como radiadores o calefactores. No instale la unidad en 
lugares con humedad excesiva. No enchufe cables de extensión en el protector de 
sobrevoltaje. Nunca instale cables eléctricos o telefónicos durante una tormenta de rayos. 

NO UTILICE ESTE PRODUCTO PARA EQUIPO MÉDICO U OTRO EQUIPO DE SOPORTE DE VIDA 
O EN OTRAS ACTIVIDADES DE ALTO RIESGO.

 

Conexiones para teléfono/fax/módem 

 (ciertos 

modelos)

La mayoría de daños de módems se pueden prevenir si conecta el 
teléfono/fax/módem por medio del protector de sobrevoltaje.

Si su protector de sobrevoltaje cuenta con tomas para teléfono:

1

  Conecte la línea de teléfono/fax/módem de la toma de pared a la 

toma de entrada (INPUT) en el protector de sobrevoltaje.

2

  Conecte el cable telefónico en la toma de salida (OUTPUT) en el 

protector de sobrevoltaje.

3

  Conecte el otro extremo del cable telefónico a la toma para teléfono/

fax/módem del equipo que desea proteger.

 

Conexiones de cable coaxial 

 (ciertos 

modelos)

La mayoría de daños de televisor/VCR se pueden prevenir si conecta el 
cable coaxial por medio del protector de sobrevoltaje.

Si está usando un cable coaxial y su protector de sobrevoltaje cuenta 
con tomas coaxiales:

1

  Conecte la línea de TV por cable o antena de su fuente a la toma de 

entrada (INPUT) en el protector de sobrevoltaje.

2

  Conecte un cable coaxial desde la toma de salida (OUTPUT) del 

protector de sobrevoltaje al equipo que desea proteger.

Indicadores luminosos (ciertos modelos)

• 

En los modelos con una luz marcada “protected” (protegido), la luz debería 
estar iluminada cuando el interruptor de encendido se encuentra en la 
posición de encendido. Si esta luz se apaga en cualquier momento, esto 
signifi ca que su protector de sobrevoltaje se ha sacrifi cado a sí mismo para 
proteger su equipo y tendrá que ser reemplazado.

• 

En los modelos con una luz marcada “grounded” (conectado a tierra), la luz 
debería estar iluminada cuando el interruptor de encendido se encuentra en 
la posición de encendido. Si la luz no se ilumina cuando enciende su protector 
de sobrevoltaje, tiene un problema de cableado a tierra y deberá ponerse 
en contacto con un electricista para conectar apropiadamente a tierra el 
tomacorriente. Conectar su protector de sobrevoltaje a un tomacorriente 
que no esté conectado a tierra correctamente anulará todas las garantías de 
Dynex.

• 

En modelos con un indicador del interruptor de encendido, el indicador se 
iluminará al encender el protector. Su protector de sobrevoltaje le provee la 
máxima protección contra sobretensión aunque el interruptor de encendido 
se encuentre en la posición de apagado.

• 

Ciertos modelos cuentan con un indicador Surge Stat™. En estos modelos, 
el indicador muestra la condición actual del protector de sobrevoltaje. Si el 
indicador Surge Stat™ muestra ya sea Not Grounded (sin conexión a tierra) o 
Exhausted (Agotado), necesita tomar acción adecuado tal como se describe 
en los primeros dos puntos anteriormente.

QUICK SETUP GUIDE • GUIDE D’INSTALLATION • GUÍA DE INSTALACIÓN

A

B

C

 

Cable/antenna outlet
Prise câble/antenne
Toma para TV por cable o antena

Connect to device’s coax jack
Connecter à la prise coaxiale du périphérique
Conecte a la toma coaxial del equipo

TV/VCR/CABLE device
TV/Magnétoscope/périphérique câble
TV/VCR/equipo para cable

In
Entrée
Entrada

Out · Sortie · Salida

Connect to device’s telephone jack
Connecter à la prise téléphone du 
périphérique
Conecte a la toma para teléfono 
del equipo

Device (receiver, computer, etc.)
Périphérique (récepteur, ordinateur, etc.)
Equipo (receptor, computadora, etc.)

In
Entrée
Entrada

Out

Sortie
Salida

Grounded outlet

Prise mise à la masse

Tomacorriente con 

conexión a tierra

TV · Televisor

VCR · Magnétoscope

DVD · Lecteur DVD · Reproductor de DVD

Receiver · Récepteur · Receptor

Audio Equipment · Équipement Audio · Equipo De Audio

Telephone wall jack
Prise téléphonique murale 
Toma para teléfono de pared

B

B

B

C

C

C

Power cord
Cordon 
d’alimentation
Cable de 
alimentación

LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE

By purchasing a Dynex Surge Suppressor Model DX-S114191, DX-S114201, DX-S114211, DX-S114221, DX-S114231, DX-S114241, 
DX-3OUT, DX-6OUT, DX-AVS6BK, DX-AVS8BK, or DX-AVSP6 in the United States or Canada, the original end-user consumer purchaser 
(referred to as the “Initial Customer”) receives a Limited Warranty and a Connected Equipment Guarantee.

Limited Warranty. 

The Initial Customer receives the limited warranty explained below (referred to as the “Limited Warranty”) 

for the Dynex Surge Suppressor Model DX-S114191, DX-S114201, DX-S114211, DX-S114221, DX-S114231, DX-S114241, DX-3OUT, 
DX-6OUT, DX-AVS6BK,DX-AVS8BK,

 

or DX-AVSP6 (referred to as the “Surge Suppressor”).

Connected Equipment Guarantee. 

Dynex provides the Initial Customer with limited additional protection in the event that the 

Surge Suppressor is defective in materials or workmanship and certain equipment plugged into the Surge Suppressor is damaged. 
This Limited Warranty and Connected Equipment Guarantee gives you specifi c rights, and you may have other rights, which vary 
from State to State or Province to Province.

To be covered under the Connected Equipment Guarantee: (a) you must notify Dynex within fi fteen (15) days of the event for which 
you intend to make the Connected Equipment claim; (b) the Surge Suppressor must have been defective in material or workmanship 
and such defect must have directly and proximately caused the damage; (c) the Connected Equipment must have been damaged 
by a transient, spike, or surge (a “Power Disturbance”) on an AC Power Line on properly installed, grounded, and code-compliant 
120 volt power lines in the United States and Canada, or by a Power Disturbance on standard telephone land lines, PBX telephone 
equipment lines, ethernet lines, or coaxial cables that are properly installed and connected; and (d) is directly plugged into and 
properly connected to the Surge Suppressor in its original condition which is properly operated when a Power Disturbance passes 
through the Surge Suppressor and (i) exhausts the protection capacity of the Surge Suppressor or (ii) damages the Surge Suppressor.

Further, the Connected Equipment Guarantee does not apply if the Surge Suppressor has been operated in a failure mode or not in 
compliance with Dynex operating instructions and manuals, or if the Connected Equipment has not been operated in compliance 
with the instructions and manuals of its manufacturer/vendor.

CONDITIONS COMMON TO THE LIMITED WARRANTY AND THE CONNECTED EQUIPMENT GUARANTEE
While the Limited Warranty and the Connected Equipment Guarantee are separate, they do share the following 
terms.

The Limited Warranty and the Connected Equipment Guarantee Do Not Apply Unless The Initial Customer:
1. 

Has properly connected the Surge Suppressor and the Connected Equipment to properly wired and grounded outlets 
(including compliance with electrical and safety codes of the most current electrical code (ANS/NFPA 70), without the use of 
any adapters, extension cords or other connectors.

2. 

Has plugged the Surge Suppressor directly into the power source and must not have “daisy-chained” the Surge Suppressor 
together in serial fashion with another Surge Suppressor, grounding adapter, extension cord, or other surge product. Any such 
installation voids the Limited Warranty and Connected Equipment Guarantee.

3.  

Has provided a suitable and proper environment for use and installation of the Surge Suppressor and Connected Equipment.

4.  

Has properly installed and operated the Surge Suppressor and Connected Equipment.

5. 

Has operated the Surge Suppressor at all times within the limitations on the Surge Suppressor’s VA capacity as stated in this 
User Manual.

Dynex Does Not Cover or Undertake Any Liability in Any Event for Any of the Following:

1. 

Loss of or damage to data, records, or software, the restoration of data or records, or the reinstallation of software.

2. 

Damage from causes other than Power Disturbances (as defi ned above) on an AC Power Line on properly installed, grounded 
and code-compliant 120 volt power lines in the United States and Canada; or a Power Disturbance on standard telephone 
land lines, PBX telephone equipment lines, ethernet lines, or coaxial cables when properly installed and connected.

3.  

Damage from fi re, fl ood, wind, rain, rising water, leakage or breakage of plumbing, or abuse, misuse, or alteration of either 
the Surge Suppressor or the Connected Equipment.

Rated Capabilities Limitation

Surge Suppressor’s are designed to eliminate disrupting and damaging eff ects of momentary (less than 1ms) voltage spikes or 
impulses from lightning or other power transients. If it can be shown that a voltage spike lasting longer than 1ms has occurred, 
the occurrence will be deemed outside the rated capabilities of the Surge Suppressor and the Limited Warranty and Connected 
Equipment Guarantee are void.
Exclusion of Consequential and Other Damages.
The sole and exclusive remedies of the Initial Customer are those provided by the Limited Warranty and Connected Equipment 
Guarantee. This exclusion of other express warranties applies to written and oral express warranties. Dynex excludes any liability for 
personal injury under the Limited Warranty and Connected Equipment Guarantee. Dynex excludes any liability for direct, indirect, 
special, incidental or consequential damages, whether for damage to or loss of property (EXCEPT FOR (AND ONLY FOR) the specifi c 
limited agreement of Dynex to provide certain warranty benefi ts regarding Connected Equipment under the Dynex Connected 
Equipment Guarantee), loss of profi ts, business interruption, loss of information or data. This exclusion applies even though damage 
or loss is caused by negligence or other fault. NOTE: Some States or Provinces do not allow the exclusion or limitation of incidental or 
consequential damages, so the above limitation may not apply to you.

DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT OR OTHER HIGH RISK ACTIVITIES OR WITH AQUARIUMS.

Dynex does not sell the Surge Suppressor for use in high-risk activities or with aquariums. The Surge Suppressor is not designed or 
intended for use in hazardous environments requiring fail-safe performance, including the operation of nuclear facilities, aircraft 

navigation or communication systems, air traffi  c control, weapons systems, life support or medical applications, or for use in any 
circumstance in which the failure of the Surge Suppressor could lead directly to death, personal injury, or severe physical or property 
damage, or that would aff ect operation or safety of any medical or life support device (collectively, “High Risk Activities”). Dynex 
expressly disclaims any express or implied warranty of fi tness for High Risk Activities or with aquariums. Dynex does not authorize 
use of any Surge Suppressor in any High Risk Activities or with Aquariums. 

ANY SUCH USE IS IMPROPER AND IS A MISUSE OF A DYNEX SURGE SUPPRESSOR.

The Limited Warranty and the Connected Equipment Guarantee are governed by the laws of the United States and the State of 
Minnesota, without reference to confl ict of law principles.

The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.

Contact Information: Dynex, 4241 12th Ave E, Suite 400, Shakopee, MN 55379, (800) 305-2204 (toll free). Dynex is the warrantor 
under this Limited Warranty and Connected Equipment Guarantee. You may also visit Dynex on the Internet at www.dynexproducts.
com.

Dynex’s total liability under this Connected Equipment Guarantee is limited to the Agreed Damage Amount (defi ned below).

Making a Connected Equipment Guarantee Claim.

To make a claim for damage to Connected Equipment under the Connected Equipment Guarantee, you must do the following:

1.  

Provide reasonable proof of purchase (for example, a sales receipt) that establishes you as the Initial Customer of the Surge 
Suppressor.

2.  

Call Dynex at (800) 305-2204 (toll free), or write to Dynex at 4241 12th Ave E, Suite 400, Shakopee, MN 55379, 

within 

fi fteen (15) days of the date of the event for which you wish to make a Connected Equipment claim.

3.  

When you contact Dynex, identify the Surge Suppressor (by model number) and the item(s) of Connected Equipment (by 
manufacturer and model). Have information on all applicable insurance or other resources of recovery/payment that are 
available to the Initial Customer and the name of the power utility supplier for the location of the Connected Equipment. 
Dynex will then send you additional instructions and the appropriate claim forms.

Dynex’s Duties.

Dynex will inspect and examine the Surge Suppressor and the item(s) of Connected Equipment (or at Dynex’s election, your written 
statement and repair cost estimate for those item(s)). You must return the Surge Suppressor for inspection.

If the damage to Connected Equipment is covered by the Connected Equipment Guarantee, Dynex’s sole obligation and the Initial 
Customer’s exclusive remedy is: repair (or pay the cost of repair) or replacement of the Connected Equipment by Dynex; or at the 
option of Dynex, as permitted by law, payment by Dynex to the Initial Customer the Agreed Damage Amount for the Connected 
Equipment. The “Agreed Damage Amount” for all items of the Initial Customer’s Connected Equipment shall be the lesser of the 
amount determined under Clause (1) or (2) below, reduced by any amounts described in Clause (3) below:

1.  

The fair market value of the Connected Equipment as established by the lower of (a) the average price the same or similar 
items are being sold for on eBay®, (b) the price list of Orion Blue Book (or if such price list is no longer published, a published 
or announced price list reasonably selected by Dynex), or (c) the lowest price the same or similar items can be purchased for in 
the United States; or

2.  

The Aggregate Limit for all Connected Equipment as set forth below, minus:

3.  

The amount(s) of all payment you have or are entitled to receive from insurance, other warranties, extended warranties, or 
from other sources or persons for the Connected Equipment or damage to such equipment so that Dynex’s maximum liability 
shall be reduced to refl ect all such other payments or sources of recovery.

AGGREGATE LIMIT: Model Amount
DX-S114191 ....................................... $100,000.00 

DX-S114201 .......................................$100,000.00

DX-S114211 ....................................... $150,000.00 

DX-S114221 .......................................$250,000.00

DX-S114231 ....................................... $350,000.00 

DX-S114241 .......................................$500,000.00

DX-3OUT ............................................ $50,000.00 

DX-6OUT .............................................$100,000.00

DX-AVS6BK ........................................ $150,000.00 

DX-AVS8BK .........................................$250,000.00

DX-AVSP6 ........................................... $150,000.00

If Dynex replaces the connected equipment or pays the Agreed Damage Amount to the Initial Customer, the Initial Customer shall 
transfer all item(s) to Dynex without warranty by the Initial Customer, but free of lien or other interest.

Dynex reserves the right to inspect the Surge Suppressor, the Connected Equipment, and the site where the event occurred. All costs 
of shipping the Surge Suppressor and the Connected Equipment to and from Dynex for inspection shall be borne solely by the Initial 
Customer. Dynex reserves the right to negotiate the cost and choose the facility at which any repairs will take place, and Dynex must 
be notifi ed and approve any repair facility before any Connected Equipment is serviced. Any repair or modifi cation of the Connected 
Equipment or Surge Suppressor by a facility or entity not approved by Dynex voids this Connected Equipment Guarantee. If Dynex 
determines, in its sole discretion, that it is impractical to ship the damaged equipment to Dynex, Dynex may designate, in its sole 
discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the 
equipment to and from such repair facility and of such estimate shall be borne solely by the Initial Customer. Damaged equipment 
must remain available for inspection until the claim is fi nalized. Whenever claims are settled, Dynex reserves the right to be 
subrogated under any existing insurance policies the claimant may have.Province.

If you are the Initial Customer, you are asked to read the following terms and conditions carefully before using the Surge Suppressor. 
By using the Surge Suppressor you consent to be bound by and become a party to the terms and conditions of the Limited Warranty 
and Connected Equipment Guarantee provided in this document. If you do not agree to the terms and conditions of the Limited 
Warranty and Connected Equipment Guarantee, you should return the Surge Suppressor for a full refund prior to using it.

LIMITED WARRANTY

Dynex warrants to you, the Initial Customer, that the Surge Suppressor will be free from defects in material and workmanship for the 
life of the Surge Suppressor, subject to the terms of this Limited Warranty. This Limited Warranty gives you specifi c rights, and you 
may have other rights, which vary from State to State or Province to Province. 

Any Implied Warranty of Merchantability or of Fitness for a Particular Purpose, if applicable to the Surge Suppressor, is limited in 
duration to the term of this warranty. This provision shall NOT create any Implied Warranty or Merchantability or of Fitness for a 
Particular Purpose that would not otherwise apply to the Surge Suppressor. 

NOTE: Some States and Provinces do not allow 

limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

 The Limited Warranty 

does not cover or apply to: misuse, modifi cation, operation or storage outside environmental limits of the Surge Suppressor, a Surge 
Suppressor in transit, in shipment, or in storage, improper operation or maintenance, or use with items not designed or intended 
for use with the Surge Suppressor. You must contact Dynex within fi fteen (15) days of the failure of the Surge Suppressor in order to 
make a warranty claim.

Exclusive Remedies Under Limited Warranty.

Your exclusive remedy and Dynex’s sole obligations are as follows for the Surge Suppressor:
If (a) the Surge Suppressor you purchased and still own is defective in material or workmanship under this Limited Warranty or any 
applicable warranty imposed by law, and (b) all Limited Warranty requirements have been met, Dynex will repair or replace the 
Surge Suppressor if it proves to be defective in material or workmanship.

Making a Limited Warranty Claim.

To make a Limited Warranty claim, you must do the following:
1. 

Provide reasonable proof of purchase (for example, a sales receipt) that establishes you as the Initial Customer (the original 
end-user consumer purchaser) of the Surge Suppressor.

2. 

Call Dynex at (800) 305-2204 (toll free), or write to Dynex at 4241 12th Ave E, 
Suite 400, Shakopee, MN 55379, 

within FIFTEEN (15) days of the failure of the Surge Suppressor.

3. 

When you contact Dynex, identify the Surge Suppressor by model number, provide the purchase date, and request Return 
Materials Authorization (RMA) information from Dynex.

4. 

Pack and ship the Surge Suppressor to Dynex as instructed in your RMA. Show the RMA code on the shipping label or include 
it with the Surge Suppressor. 

You MUST prepay all shipping costs and you are responsible for packaging and 

shipment.

Dynex will inspect and examine the Surge Suppressor. If the Surge Suppressor is defective in material or workmanship, Dynex will 
repair or replace the Surge Suppressor and return it to you at Dynex’s expense, or, if Dynex is unable to or decides not to repair or 
replace the Surge Suppressor (if defective) within a reasonable time, Dynex will refund to you the full purchase price you paid for the 
Surge Suppressor (purchase receipt showing price paid is required).

CONNECTED EQUIPMENT AGREEMENT

The Initial Customer is protected for the lifetime of the Surge Suppressor against certain losses due to the Surge Suppressor’s 
defective material or workmanship that is directly and properly connected to electronic equipment (referred to as the “Connected 
Equipment”), subject to certain terms and conditions provided here.

The Connected Equipment Guarantee is not “fi rst dollar” coverage. Dynex’s obligation is reduced by any amounts that the Initial 
Customer is entitled to recover from other sources regarding the Connected Equipment, including insurance, other warranty, or 
extended warranty coverage, whether or not the Initial Customer makes a claim for recovery, including but not limited to a claim 
under any applicable insurance, other warranty, or extended warranty.

Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfi eld, MN USA 55423-3645
© 2012 BBY Solutions, Inc., All Rights Reserved. DYNEX is a trademark of BBY Solutions, Inc.
Registered in some countries. All other products and brand names are trademarks of their respective owners.

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