POSSIBLE CAUSE(S)
SOLUTION(S)
THE KETTLE DOES NOT TURN ON
1. The kettle may not be properly connected to the power supply
or the fuse may have failed.
1. Check the plug is in the socket and the switch is turned on.
Replace the fuse if necessary.
2. Boil dry feature may have been activated. If the kettle is accidentally
switched on with no water inside, the boil-dry device will switch off the
heating element to prevent damage to the kettle.
2. Wait 10 seconds for the kettle to reset.
NOTE: if discolouration of the heating plates has occurred, this can be
easily removed by descaling your kettle.
3. The kettle does boil but the power light does not illuminate.
3. The power neon may have blown, and cannot be replaced. Call
customer services on 01293 652500 for further information.
WATER IS SPURTING OUT OF THE SPOUT
1. You may have over filled the kettle.
1.1 Only fill to the max mark (1.5L).
1.2 Wait 10 seconds to allow the boiling water to settle before pouring.
2. The kettle may have descaling solutions remaining inside the body.
2. Follow the instructions from the cleaning & care section
and rinse throughly.
3. The filter may not be in position.
3. Ensure the filter is in position. For spare filters call Dualit
on 01293 652500.
MY KETTLE IS NOT SWITCHING OFF
1. Limescale may have built up inside the kettle.
1. Descale your kettle regularly (see cleaning & care).
2. Check the lid is firmly closed before use.
2. Firmly push the lid latch by pressing the Dualit logo until you hear
a positive click.
3. Water may have gone down the steam tube whilst filling. You may have
overfilled, tilted the kettle when filling or filled through the spout.
3. Leave the kettle for 24 hours to fully dry.
MARKS HAVE APPEARED IN THE KETTLE
1. Small brown spots can build up inside the kettle. This is not rust, small
deposits of limescale which contain iron can build up inside the kettle.
1. Descale regularly (see cleaning & care).
THE KETTLE LEAKS FROM THE LID
1. The lid seal may have a build up of limescale.
1. Descale your kettle regularly (see cleaning & care).
2. The lid seal may be damaged
2. Call customer services on 01293 652500 for further information.
WATER DROPLETS COLLECT ON TOP THE POWER BASE
1. This is condensation and perfectly normal.
1. Dry with non abrasive cloth.
IMPORTANT SAFETY PRECAUTIONS
READ ALL INSTRUCTIONS
BEFORE USING THE KETTLE KEEP THESE
INSTRUCTIONS FOR FUTURE REFERENCE
•
THIS IS AN ATTENDED APPLIANCE
D
o not leave appliance unattended during use, unplug after each use
(risk of fire if an unattended appliance is left operating or plugged in).
• T
his appliance must not be used by children younger than 8 years
old and persons with very extensive and complex disabilities. Children
aged 8-14 years and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge shall not use this
appliance, unless they are supervised and have been given instruction
concerning the use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children unless they are
older than 8 and supervised. Keep the appliance and its cord out of
reach of children less than 8 years old.
• A
ppliances can be used by persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved.
C
onnecting to the mains supply:
• C
heck that the voltage marked on the appliance corresponds with the
supply voltage.
• N
OTE: any plug cut from the power supply cord should be disposed
of immediately. Inserting any cut off plug into a 13A socket-outlet is
hazardous.
• N
ever use the plug without the fuse cover fitted. Ensure replacement
fuse is the same current value as the original. Replacement fuses are
available and should be ASTA approved to BS1362.
• N
OTE: when you lift the kettle from the base, you will see drops of
moisture on the surface of the power base. This is the steam used to
switch the kettle off automatically, which then condenses and escapes
through vents in the underside of the kettle. This is perfectly normal,
and should not be cause for alarm or returning the kettle.
• D
o not operate any appliance with a damaged lead or plug, or after
the appliance malfunctions or has been dropped, damaged or cracked
in any manner.
• I
n order to avoid a hazard, if the power cord is damaged it must, for
safety reasons, be replaced by Dualit or an authorised Dualit repairer.
Call Dualit’s Customer Helpline on +44 (0)1293 652 500.
• D
o not use if dropped, cracked or damaged.
• D
o not use the kettle for any purpose other than heating water.
Otherwise, this may result in an injury caused by misuse.
• D
o not place the kettle, power base or mains lead on or near any hot
surface, hot hob, gas burner or in a heated oven.
• T
o be protected against electrical hazards, fire and injury to persons,
do not immerse the mains lead, plug, power base or kettle in water or
any other liquid.
• T
his appliance is intended for household use only. If the appliance is
used improperly or for professional or semi-professional purposes or if
it is not used according to these instructions the Guarantee becomes
invalid and Dualit refuses any liability for damage caused.
• E
nsure that the kettle is correctly positioned on the power base
before switching on.
• D
o not fill above the ‘max’ mark on the water level indicator.
• D
o not operate the kettle on an inclined plane.
• D
o not use in bathroom or outdoors.
• D
o not store or use in an appliance garage or under cupboards.
• D
o not operate the kettle unless the water filter is correctly in
position.
• R
emove the kettle from its power base before filling or pouring.
• D
o not operate the kettle unless it contains at least 250ml of water and the
floor of the kettle is covered.
• E
nsure that the lid is fully closed before switching the kettle on, otherwise it
may not properly switch off.
• D
o not move the kettle while it is switched on.
• D
o not remove or open the lid while the water is boiling
• U
se handles or knobs – do not touch hot surfaces.
• I
f the kettle is overfilled, boiling water may be ejected.
•
W
hen boiling, hot steam will be emitted from the kettle.
Scalding may occur if you are within 400mm of the spout.
• E
nsure that the kettle spout is pointing away from any electrical plug or
socket.
• S
calding may occur if the lid is opened during the boiling cycle and the body
of the kettle will get hot.
• T
his kettle features boil-dry protection . If the kettle is accidently switched
on without water, the boil-dry device will switch off the heating element to
prevent damage to the kettle. Wait approximately 10 minutes for the kettle
to cool down, lift and refill as normal. The kettle is now ready to use again.
NOTE: if discolouration of the heating plates has occurred, this can be easily
removed by descaling your kettle.
• T
ake care when pouring – pour slowly and do not over-tilt the kettle.
• W
ater will remain hot for a considerable time after boiling and can present
a scald hazard. Keep the kettle, power base and the mains lead away from
the edge of worktops and out of the reach of children.
• A
void spilling of any liquid on the connector.
• A
llow the kettle to cool down completely before cleaning and storing.
• T
o disconnect, turn any control to off, then remove plug from wall outlet.
• U
nplug the power base from the wall socket when not in use, or before
moving and cleaning.
• CAUTION:
to prevent damage to the appliance, do not use alkaline
cleaning agents. When cleaning, use a soft cloth and a mild detergent.
• D
o not use scouring pad or abrasive cleaner on the appliance body.
• U
se the kettle only with the power base supplied and vice versa.
• T
he use of accessory attachments not recommended by Dualit may result
in fire, electric shock or injury to persons.
• A
short power-supply cord is to be provided to reduce risks resulting from
becoming entangled in or tripping over a longer cord.
• D
o not boil the kettle if filled with descaling solution.
SAVE THESE INSTRUCTIONS
Unpack the box with care, keeping all the packaging materials until you are satisfied
everything is present and in working order. Once satisfied remove any tags from the
appliance body and recycle the packaging appropriately. Do not remove tags from the
cord. You may wish to keep the box to store your appliance.
Dualit Limited County Oak Way Crawley West Sussex RH11 7ST
t: +44(0)1293 652 500 f: +44(0)1293 652 555 e: [email protected] www.dualit.com
GB-A
TROUBLESHOOTING GUIDE
TO REPLACE FUSE,
REMOVE SILVER LABEL
TO ACCESS SCREW.
Granted Patents No. GB2539930, GB2524872. Pending Patents No. 1620629.4,
1703739.1. Design Registration No. 003738228.
BPA
FR
EE
DON’T FORGET TO
REGISTER YOUR
KETTLE
DUALIT
.COM/REGISTER
OR BY POST
Kettle
Instruction Manual
