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Dual-Wheel Folding Scooter

Owner’s Handbook

Dealer Stamp

Drive DeVilbiss Healthcare Ltd, Heathfield Lane, 
Birkenshaw, West Yorkshire, BD11 2HW

Issued 2018/11

Summary of Contents for HW009COP

Page 1: ...Dual Wheel Folding Scooter Owner s Handbook Dealer Stamp Drive DeVilbiss Healthcare Ltd Heathfield Lane Birkenshaw West Yorkshire BD11 2HW Issued 2018 11 ...

Page 2: ...E 3 II SAFETY NOTICES 4 III SAFETY GUIDELINES 6 IV EMI RFI INFORMATION 12 V PARTS 13 VI OPERATION 14 VII FOLDING AND UNFOLDING 17 VIII BATTERIES CHARGING 19 IX INSPECTION MAINTENANCE 20 X SPECIFICATIONS 25 XI LIMITED WARRANTY 26 XII QUICK ASSEMBLY GUIDE 28 XIII TRANSPORTATION POLICY 29 ...

Page 3: ...ooter in prime operating order This Owner s Manual includes a repair maintenance record chart and warranty Please keep it in a safe place or with the scooter If someone else uses the scooter please provide a copy of the Owner s Manual for their consideration This Owner s Manual is composed from the product design and specifications at thetime of publication As designs change some illustrations and...

Page 4: ...ies every two weeks to prevent battery failure If the battery gauge drops to red charge the scooter as soon as possible Completely discharging the batteries may damage the batteries or shorten the expected life of the batteries Keep metal objects away from the battery terminals electric shock may occur Always make sure the power is turned off when getting on and off the scooter To ensure the user ...

Page 5: ... lighting Do not remove the anti tip wheels or transit wheels Keep your feet on the foot board at all times during operation Do not stand on the foot board Keep your hands and feet away from moving parts while driving Be aware of loose fitting clothes that can become caught in the drive wheels Do not connect an extension cord to the battery charger Disassembling the controller motor or charger by ...

Page 6: ...he scooter MODIFICATIONS Do not modify remove disable or add any parts features or functions on your scooter Drive DeVilbiss offers a wide variety of accessories for your scooter to help accommodate your needs WARNING Do not modify your scooter in any way doing so will void the warranty SAFETY CHECK ATTENTION Inspect the following components before each use Electrical connections and wire harness ...

Page 7: ...r one user to operate while seated TRANSPORTING YOUR SCOOTER When transporting your scooter by vehicle it should be securely stowed in the back of a van truck or trunk of a car Adjustable parts should be removed or properlysecured during transport WARNING Do not sit in your scooter while in a moving vehicle TRANSFERS Always have an attendant present while transferring in and out of your scooter AT...

Page 8: ...he scooter is travelling down the incline faster than you expected slowly release the throttle to come to a stop then slightly push the throttle forward to continue safely down the incline WARNING Drive your scooter straight up or down an incline never backwards Erratic movements or back and forth patterns may increase the chance of tipping WARNING Be careful when driving on inclines Inclines vary...

Page 9: ... to the following guidelines and diagrams when travelling over a fixed obstacle lower than the maximum ground clearance of your scooter To maneuver up a fixed obstacle Approach slowly and make sure the front of the scooter is perpendicular to the obstacle Increase the forward speed until the scooter has cleared the obstacle and then you may reduce the speed or return the throttle to neutral To man...

Page 10: ...ectricity to quickly decelerate the vehicle Park brake once the scooter comes to a complete stop the park brake activates automatically locking the drive wheels OUTDOOR OPERATION INCLEMENT WEATHER PRECAUTIONS While your scooter is purposed for in home use to assist you in daily living activities Drive DeVilbiss understands there are times you need to operate the scooter outdoors and has designed i...

Page 11: ... your scooter WARNING Never use your scooter while under the influence of alcohol or mind altering substances WARNING Never smoke while seated in your scooter Damaged or worn upholstery increases the risk of fire hazard and should be replaced immediately ATTENTION Be aware of your own physical limitations when familiarizing yourself with the scooter ATTENTION Be aware of precautions warnings and s...

Page 12: ...chnology is capable of achieving an immunity level of 20 V m which provides protection from more common sources of EMI Your scooter with no modifications has an immunity level of 20 V m EMI becomes more intense as you move closer to the source The EMI produced from hand held radios are of special concern It is possible to unintentionally bring high levels of EMI very close to the scooter s control...

Page 13: ...er Owner s Manual Issued 2018 11 13 V PARTS Please refer to the diagram below to identify your scooter parts Familiarize yourself with the terminology to better understand part references throughout the Owner s Manual ...

Page 14: ...luminate To switch the power off turn the key anticlockwise after which the battery gauge should switch off and the key can be removed Do not turn the ignition off whilst driving as this will lead to an emergency stop and possible risk of damage or injury Speed Dial Turn the speed dial to determine the maximum speed of the scooter Turn the dial clockwise to increase the speed setting and turn the ...

Page 15: ...on to stop the horn The horn is the green button located on the control panel Braking Electromagnetic Brake Release the wigwag paddle completely and the electromagnetic brake will be activated automatically and the scooter will stop Light Press the light switch to turn on the headlight Press light switch again to turn the light off Note the light will only operate if the scooter is switched on at ...

Page 16: ...lease the Wigwag paddle then switch the scooter off and on If this does not clear the fault then proceed to step 2 below 2 Switch the scooter off and recharge the battery fully If this does not clear the fault then proceed to step 3 below 3 Count the number of flashes The symbol will flash a number of times before a long pause Count the number of flashes between pauses and report this to your deal...

Page 17: ...There should be a clear gap approx 2cm 1 between the transit wheels and the floor TO FOLD THE SCOOTER 1 Switch off and exit the scooter 2 Fold the backrest down the backrest is designed automatically assist with this 3 If the scooter has been switched off longer than 5 minutes then switch the scooter on and off with the key 4 To fold the scooter press and release the RED button on the rear left ha...

Page 18: ...nd side of the scooter pictured or the GREEN button on the remote fold The scooter will start unfolding and will automatically stop when complete Do not press the FOLD or UNFOLD button whilst the scooter is folding or unfolding unless there is an emergency such as an obstruction Pressing the buttons will cause the scooter to stop mid cycle and will not be fully folded or unfolded VII FOLDING AND U...

Page 19: ...charger is trickle charging the battery Note The light on the charger is also green when the charger is not charging If you have put your scooter on to charge and the light has not gone red then check the charger is connected and that there is not a fault with the battery BATTERY MAINTENANCE CHARGING HABITS To ensure maximum life from your batteries and continued use of your scooter please follow ...

Page 20: ...ween charges Follow these suggestions for maximum range SUGGESTION Fully charge the batteries prior to any trip and plan your trip in advance to avoid inclines SUGGESTION Limit baggage and accessory weight to essential items and maintain an even speed avoiding stop and go driving PUBLIC TRANSPORTATION SUGGESTION When transporting your scooter on public transportation contact your carrier s ticket ...

Page 21: ...ture dry your scooter thoroughly with a towel Allow your scooter to sit in a dry place for 8 to 12 hours to allow unseen moisture to evaporate Check the throttle operation and brakes before using your scooter again If any items require service please contact your authorized Drive DeVilbiss provider OPERATING TEMPERATURES Your scooter is designed to operate ideally between 25ºC 50ºC 13ºF to 122ºF I...

Page 22: ...NG Improper storage of your scooter may result in permanent damage to the frame and electronics CLEANING DISINFECTION To clean your scooter use a damp cloth with a mild non abrasive cleaner on the plastic and metal parts If necessary clean your scooter with an approved disinfectant safe for use on your unit WARNING Never hose off your scooter or expose it to direct contact with water WARNING Never...

Page 23: ...ions occurs Motor or gearbox noise Frayed electrical harnesses Cracked or broken connections Uneven wear on the tyres Veering to one side Bent or broken wheel assemblies Will not power on Loose seat or seat components SUGGESTION Fill out your authorized Drive DeVilbiss provider s information below along with your scooter information for quick reference in the event you may need service AUTHORIZED ...

Page 24: ...re or damage Inspect batteries are free from corrosion Inspect all harnesses to the controller are securely fastened Check the brakes for functionality at lowest speed setting Check the anti tip wheels for wear and contact with the ground while at rest Check for sufficient tread on the tyres Check for proper front wheel alignment 4 wheel scooters only Check the entire scooter for loose hardware or...

Page 25: ...6 Tiller Seat Dimensions Width x Depth 40cm L x 32cm D 16 L x 12 D Weights Base Weight 20kg 44lb Battery Weight 1 5kg 3 3lb Total Weight 21 5kg 47 3lb Power Motor 24V x 180W Controller Dynamic 50A Batteries 24V x 8 7Ah Lithium Battery Charger 2A Offboard Brakes Electromagnetic Front Wheels 15 x 3 5cm 6 x 1 5 Rear Wheels 20 x 5cm 8 x 2 Anti Tip Wheels 5 x 1 5cm 2 x 0 5 Speed and range may vary with...

Page 26: ...ms are warranted to be free of defects in workmanship and material at the time of delivery If the following items are found to be defective or damaged immediately after the product is removed from the box Drive DeVilbiss will repair or replace at its option to the original purchaser free of charge the following items o Plastic shrouds o Tyres o Tubes o Anti tip wheels o Plastic footrests o Floor m...

Page 27: ... s product warranty There is no other express warranty IMPLIED WARRANTIES Implied warranties including those of merchantability and fitness for a particular purpose are limited to one 1 year from the date of original purchase and to the extent permitted by law Any and all other implied warranties are excluded This is the exclusive remedy Liabilities for incidental punitive special and consequentia...

Page 28: ...28 XII QUICK START GUIDE ...

Page 29: ...the key Press the red FOLD button on the scooter or the remote to fold up the scooter 3 Separate the blue and black connectors to disconnect 4 Once your journey is complete please refer to the XII QUICK START GUIDE for instructions on how to set up your scooter after transportation The Dual Wheel Folding Scooter comes with a lithium battery pack which may require special packaging provisions in li...

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