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96XX FMV HIGHTOPPER

USER GUIDE

VERSION 2.0

TDN 07103-00104 04/01

COPYRIGHT NOTICE

Copyright © 2001 Triton Systems , Inc. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
human or computer language, in any form, by any means whatsoever, without the express
written permission of Triton Systems, Inc.

C

ORPORATE

H

EADQUARTERS

:

RMA (R

ETURN

M

ATERIAL

A

UTHORIZATION

)

R

ETURN

A

DDRESS

:

522 E. Railroad Street

21405 B Street

Long Beach, MS 39560

Long Beach, MS 39560

PHONE: (228) 868-1317
FAX: (228) 868-0437

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Summary of Contents for Triton 96 Series

Page 1: ...transmitted transcribed stored in a retrieval system or translated into any human or computer language in any form by any means whatsoever without the express written permission of Triton Systems Inc CORPORATE HEADQUARTERS RMA RETURN MATERIAL AUTHORIZATION RETURN ADDRESS 522 E Railroad Street 21405 B Street Long Beach MS 39560 Long Beach MS 39560 PHONE 228 868 1317 FAX 228 868 0437 ...

Page 2: ...even if advised of the possibility of such damages FCC Compliance Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provi...

Page 3: ... contain support for programs written in Java Java technology is not fault tolerant and is not designed manufactured or intended for use or resale as online control equip ment in hazardous environments requiring fail safe performance such as in the operation of nuclear facilities aircraft navigation or communication systems air traffic control direct life support machines or weapons systems in whi...

Page 4: ... 2 Required Tools 4 2 Parts Supplied 4 2 Step 1 Install Hightopper Housing 4 2 Step 2 Install Hightopper Ventilation Fan Power Cable 4 4 Step 3a Install FMV 4 Pin Modular Cable Using a Line Sharing Device 4 8 Step 3b Install FMV 4 Pin Modular Cable Using a Dedicated Telephone Line 4 12 Step 4 Install Surge Suppressor Module 4 13 Step 5 Install FMV Power Cable 4 14 Step 6 Install FMV Door Panel Ass...

Page 5: ...Cables and Connections 6 3 Power On Self Test 6 3 General Hardware Problems 6 4 Failure in the installation of the Audio driver 6 4 The display screen is dark 6 4 An incorrect date and time are displayed 6 4 The message Invalid system disk Replace the disk and then press any key appears during boot 6 4 You hear irregular beeps during operation of the system and the system halts 6 4 An unidentified...

Page 6: ......

Page 7: ...SECTION 1 INTRODUCTION ...

Page 8: ...in the FMV display area and a summary of the types of content that can appear in each pane Section 3 Components Descriptions of the primary components of the FMV Hightopper and FMV assemblies Section 4 Installation and Removal Installation procedure for the FMV Hightopper and FMV Door Panel Assembly Removal procedure for the FMV Door Panel Assembly Section 5 Operation Basic information on FMV oper...

Page 9: ... by a qualified technician to restore the FMV to normal operation Do not attempt to service the FMV yourself as opening or removing the chassis may expose you to dangerous voltage Refer all servicing to service personnel Unplug the FMV from the wall outlet and refer servicing to qualified service personnel under the following conditions Ø If the power cord or plug is damaged or frayed Ø If the FMV...

Page 10: ......

Page 11: ...SECTION 2 DISPLAY ...

Page 12: ...PEG AVI and QuickTime Movie clips Network Venue Window This pane provides a 224 wide x 128 high pixel display window This pane will usually display smaller animated text and graphics which may for example be utilized to reflect the logo or other brand specific images and advertising text related to the business operating the ATM or perhaps the network or organization that processes the ATM transac...

Page 13: ...or low refresh rate image This pane can display web page style text i e HTML format and graphical effects such as animated GIF images Figure 2 2 Five Pane Display Ad Banner Window This pane provides a 500 wide x 168 high pixel display window This pane can display animated text and graphic content typically focused on the presentation of product or service related advertising This pane can display ...

Page 14: ...y animated text HTML style typically focused on product promotions Ticker Window This pane is only available on the six pane display This pane is positioned in the lower part of the space normally fully occupied by the Video Window The pane provides an 800 wide x 40 high pixel display window This pane typically presents moving text using a variety of scrolling marquee or ticker tape display modes ...

Page 15: ...SECTION 3 COMPONENTS ...

Page 16: ...ousing are pre assembled at the factory The front half provides a large opening into which the front panel is inserted during the installation procedure see Section 4 Installation and Removal for details See Figure 3 1 for a view of the Hightopper Housing with FMV Door Panel Assembly installed Door Panel Assembly The FMV Door Panel Assembly is made up of the FMV module stereo speakers and front pa...

Page 17: ...e Once installed the panel assembly can only be unlocked and opened using the provided access key The key remains in the lock mechanism and can only be removed once the key is turned to the locked position When open the panel lowers to a fixed access position as shown in Figure 3 5 Figure 3 4 FMV Door Panel Assembly Rear View Figure 3 5 FMV Door Panel Access Position Figure 3 6a Hightopper Rear Pa...

Page 18: ...ntrol module with integrated high resolution LCD display internal RAM and hard drive storage floppy disk and CD DVD drives The FMV module is attached to the removable front panel assembly Front View Figure 3 8 LCD Display The FMV offers a high resolution color Liquid Crystal Display LCD screen that displays the visual component of multimedia content Figure 3 7 Hightopper Side View Advertising Sign...

Page 19: ...htopper front panel assembly Power button Press this button to apply power to the FMV module To remove power from the FMV press and hold this button for at least 5 seconds to initiate the power down sequence LED indicator This LED will illuminate when power is applied to the FMV module Volume buttons These buttons enable you to adjust the audio volume Figure 3 9 FMV Module Rear View ...

Page 20: ...IA type II connectors or one PCMCIA type III connector PCMCIA socket cover Open this cover to access the PCMCIA sockets The computer s PCMCIA sockets let you extend the capabilities of the FMV by inserting PC cards Headphone jack Connect stereo headphone to this jack to listen to the FMV audio output IEEE 1394 Optional The 1394 designation is an IEEE protocol for a high performance serial bus The ...

Page 21: ... using this 25 pin bi directional female port Serial port This port allows you to connect the FMV to an external serial device such as an external modem DC IN Connector Plug the FMV Power Module into this connector External mouse keyboard connector You can connect an external keyboard numeric keypad or IBM PS 2 compatible mouse to the socket marked with the keyboard mouse icon External monitor por...

Page 22: ...on to the FMV module s internal components Floppy disk drive FDD The FMV module provides a 3 5 floppy disk 1 44MB Hard disk drive The FMV uses a removable 2 5 IDE hard disk drive with 4GB or more storage capacity RJ 45 connector This connector can be used to connect the FMV to a local network RJ 11 connector Used to connect the FMV to the telephone line Kensington lock The FMV includes a keyhole t...

Page 23: ...SECTION 4 INSTALLATION AND REMOVAL ...

Page 24: ... shows the location of key cable clips The cable clips will be installed in the applicable steps of this installation procedure and are used to secure the FMV ventilation fan power cable 4 Pin Modular Cable and FMV power module cable Installation Procedure This section provides step by step instructions for installing the FMV The following conditions are assumed The ATM cabinet has been installed ...

Page 25: ...ng Brackets Figure 4 4 Securing Mounting Brackets NOTE SOME CABLE CLIPS SHOWN IN THE FOLLOWING FIGIURES MAY BE PRE INSTALLED AT THE FACTORY Figure 4 1 Place FMV Hightopper Housing on ATM Figure 4 5 Securing Mounting Bosses Figure 4 6 Hightopper housing installed Figure 4 2 Ensure Mounting Bosses fit securely ...

Page 26: ...econd type of backplane requires that a special adapter board be installed on the backplane to tap power for use by the FMV The FMV power cable plugs into this adaptor board 2 1 From within the Hightopper locate the ventilation fan power cable One end of the cable is attached to the body of the ventilation fan see Figure 4 8 Route the free end of the cable through two cable clips and into the ATM ...

Page 27: ... cable in this position for now 2 3 Disconnect the power plug from the ATM power supply Remove the screws that secure the power supply panel to the Card Cage and open the panel See Figure 4 14 Figure 4 10 Fan Power Cable routed through two Hightopper cable clips Figure 4 11 Feeding Fan Power Cable into ATM Upper Enclosure Figure 4 13 Feed Fan Power Cable into ATM security cabinet Figure 4 14 ATM P...

Page 28: ...t Reach behind the backplane to verify the presence of the jack If the jack is present plug the FMV power cable into it as shown in Figure 4 18 then skip to Step 2 9 2 6 If backplane does not have a dedicated FMV fan power jack disconnect the cable that is connected to J8 on the backplane See Figure 4 19 for the location of this cable Figure 4 16 Closeup of Card Cage Backplane FMV Fan Power Jack o...

Page 29: ...er board to J8 on the Card Cage backplane as shown in Figure 4 22 2 9 If installing the FMV 4 Pin Modular telephone line Cable using a Line Sharing Device leave the power supply access cover open and proceed with Step 3 Option A Otherwise close and secure the power supply access panel connect the power plug and close the lower security container access door Figure 4 21 Connect Fan Power Cable to J...

Page 30: ...erface cable slot as shown in Figure 4 25 Pressing down on the modular plug s locking tab helps insert the plug through the slot 3a 4 Pull approximately 6 inches of the cable into the Card Cage and connect the plug at the end of the cable to the modular jack on the power supply surge suppressor module as shown in Figure 4 26 Figure 4 23 Original cable between Surge Suppressor and Card Cage backpla...

Page 31: ... in Figure 4 28 3a 7 Connect the plug at the free end of this cable to the DEVICE 1 jack on the Line Sharing Device as shown in Figure 4 29 3a 8 Place a cable clip on the front of the Card Cage and route the two modular cables through this clip as shown in Figure 4 30 Pull any remaining slack inthe cables into the Card Cage enclosure Close and secure the power supply panel Figure 4 27 Connecting m...

Page 32: ...gures 4 32 and 4 33 3a 11 Run this power cord through the cable clip shown and connect the power plug to the corresponding jack on the Line Sharing Device as shown in Figure 4 34 DO NOT plug the Line Sharing Device power module into the AC outlet at this time Figure 4 31 Feeding Line Sharing Device power cord into ATM Figure 4 33 Feeding Line Sharing Device power cord into ATM upper enclosure Figu...

Page 33: ... in the 4 Pin Modular Cable into the Hightopper Place a cable clip on the upper back wall of the ATM back housing and secure the modular cable on this clip as indicated in Figure 4 39 Form one or more loops in the remaining cable length as needed to leave about 8 10 inches of the cable free Figure 4 35 Connecting FMV modular cable connector into Line Sharing Device Figure 4 37 Connecting power cab...

Page 34: ...rnative method of installing the FMV Modular Cable Use only if the Line Sharing Option Step 3 Option A is NOT used In this procedure the FMV modular cable will be connected through a surge suppressor module to a facility telephone jack 3b 1 From inside the Hightopper housing route the 4 Pin Modular Cable down into the ATM as shown in Figure 4 40 Figure 4 40 Route 4 Pin Modular Cable into ATM Upper...

Page 35: ... both the ATM and the FMV unit Disconnect the ATM telephone line from the existing facility connector You will connect this cable to the surge suppressor module in a later step If the Line Sharing Option was NOT used the FMV modular cable should be available at the access hole of the ATM cabinet You will connect this cable to the surge suppressor module in a later step 4 2 Note the location of the...

Page 36: ...tandard AC power outlet 5 1 Route the module s AC power cord down through the cable pass through slot and into the ATM cabinet as shown in Figure 4 49 Place the FMV power module in the ATM upper enclosure as shown in Figure 4 50 5 2 Open the ATM cabinet door Continue to route the cord down and feed it through the access hole in the lower rear corner of the cabinet as shown in Figures 4 51 and 4 52...

Page 37: ...gh two cable clips on the ATM back housing hood as shown in Figure 4 56 Loop the cable around the final cable clip with the FMV modular cable leaving about 12 inches free to connect to the FMV Door Panel Assembly in a later step as shown in Figure 4 57 Figure 4 51 Feed FMV Power Module cord through existing cable clips Figure 4 52 Feed the FMV Power Module cord through ATM cabinet access hole Figu...

Page 38: ...LATION REMOVAL 4 16 FULL MOTION VIDEO USER GUIDE Figure 4 57 Secure FMV Power Module cable and modular cable in cable clip Figure 4 56 Secure FMV Power Module cable in cable clip Figure 4 55 Pulling FMV Power Module cable into Hightopper ...

Page 39: ... should close cleanly into the Hightopper opening 6 5 Now lower the panel See Figure 4 67 The panel will stop at about a 23 degree angle from the vertical This is the normal access position Step 6 Install FMV Door Panel Assembly The FMV Door Panel Assembly is an integrated assembly that fits into the front opening of the Hightopper Housing The mounting system for the panel enables quick installati...

Page 40: ...igure 4 65 Closing FMV Door Panel Figure 4 66 FMV Door Panel fully closed Figure 4 67 FMV Door Panel opened to normal access position Figure 4 62 Routing power cable through FMV Hightopper cable clip Figure 4 63 Connecting power cable connector to FMV Figure 4 64 Closing FMV Door Panel ...

Page 41: ...wer cord into the surge suppressor module as shown in Figure 68 7 3 The FMV telephone line setup and unit initialization will be performed in Section 5 Operation 7 4 Press the green power on button on the rear panel of the FMV Door Assembly chassis See Section 3 Components for location of this pushbutton The green power on LED should light and the FMV chassis fan should also operate 7 5 After a fe...

Page 42: ...seconds 1 2 Disconnect the FMV Power Module power cord from the AC outlet Step 2 Release the Door Panel Assembly from its hinge supports CAUTION Do not remove the FMV Door Panel Assembly completely from the Hightopper housing in this step The 4 Pin Modular Cable and power cables are still connected 2 1 Unlock and lower the Door Panel Assembly to the normal access position Grasp the sides of the pa...

Page 43: ...SECTION 5 OPERATION ...

Page 44: ...ou are performing an eye FRAMES activation Provide the following information to the service representative a Venue number for the FMV unit at this installation location obtained from the FMV chassis sticker b Voice telephone number at the FMV installation location c FMV telephone line number this is the telephone line servicing the FMV d Address of the business establishment where the FMV is insta...

Page 45: ...c content such as stock quotes or weather reports The FMV unit uses the telephone line connection to establish communications with a remote content service provider The FMV downloads periodic updates and time sensitive content from the server CD DVD The FMV includes a CD DVD drive enabling hundreds of megabytes of multimedia content to be conveniently transferred from CD or DVD media to the FMV in...

Page 46: ... DVD on the disk tray face label side up Press the disk down until it snaps onto the tray see Figure 5 7 Note the CD label should face to the rear of the FMV chassis Figure 5 1 FMV panel in access position Figure 5 4 Pressing Eject button on CD DVD drive tray Figure 5 5 Opening CD DVD drive tray Figure 5 6 CD DVD Tray Fully Extended Figure 5 7 Press to seat disk on disk tray ...

Page 47: ...n of this control This control is used to adjust the brightness of the LCD display To adjust the brightness make sure content is being displayed If possible make the adjustment under the normal lighting conditions in the area of the ATM Simply adjust the thumb wheel to increase or decrease the display brightness Try to produce a picture that is easy to see under the prevailing lighting conditions ...

Page 48: ...TRITON SYSTEMS INC SECTION 5 OPERATION 5 6 FULL MOTION VIDEO USER GUIDE Figure 5 3 Location of volume controls rear view of FMV module ...

Page 49: ...SECTION 6 MAINTENANCE ...

Page 50: ... to help you find and solve minor problems If you try all the suggested solutions and you still have a problem make a list of what steps you have taken to correct the problem and contact your service provider Successful troubleshooting is the result of careful observation deductive reasoning and an organized approach to solving the problem The problems that you will encounter can be divided into t...

Page 51: ...t start you may have a hardware problem Power On Self Test The Power On Self Test POST runs every time you turn on the FMV The POST checks memory the main system board the display the keyboard the disk drives and other installed options A few seconds after you turn on your FMV a copyright message appears on your display screen A memory test message appears next as the test continues memory size in...

Page 52: ...e a non bootable floppy diskette inserted in your floppy drive If your FDD is empty you may not have an operating system installed on your drive Contact technical support for assistance You hear irregular beeps during operation of the system and the system halts The problem is beyond the scope of this manual Contact technical support An unidentified message is displayed Reboot the FMV and run the ...

Page 53: ...m after reading the preceding sections the next step is to contact your service provider Your service provider can determine if the problem is something that requires the FMV to be taken to the shop Before you call your service provider however prepare the following information How is your FMV configured Your service provider needs to know what peripheral devices you are using What messages if any...

Page 54: ......

Page 55: ...APPENDIX A SPECIFICATIONS ...

Page 56: ...u o s I C P t u p t u o d e i f i l p m a d n a s t u p n i o i d u a l a n r e t x E k c a j e n o h p d a e H S T R O P O I t r o p o e d i v r o t c e n n o c D e l a m e f n i p 5 1 t r o p l a i r e s 2 3 2 S R T R A U 0 5 5 6 1 r o t c e n n o c D e l a m n i p 9 t r o p l e l l a r a p e r a w a P C E P P E r o t c e n n o c D e l a m e f n i p 5 2 r o t c e n n o c e s u o m 2 S P d n a d ...

Page 57: ...o e d i V s u b l a c o l P G A t i b 2 3 h t a P a t a D M A R G S B M 8 M A R D o e d i V n o i t u l o s e R D C L T R C l a n r e t x e n o s r o l o c M 7 6 1 x 0 0 2 1 x 0 0 6 1 o t p u s t r o p p u S A F X S D C L n o s r o l o c K 2 6 2 x 4 2 0 1 x 0 8 2 1 o t p u s t r o p p u S A G C S D C L n o s r o l o c K 2 6 2 x 0 5 0 1 x 0 0 4 1 s t r o p p u S L A C I R T C E L E R E T P A D A C ...

Page 58: ... P S E R A W T F O S S O I B S O I B I M A S O I B m e t s y S 3 S S O I B o e d i V M E T S Y S G N I T A R E P O 0 0 0 2 s w o d n i W S R E V I R D E R A W T F O S r e v i r d y a l p s i D r e v i r d o i d u A r e v i r d M O R D C r e v i r d s u B d r a C y t i l i t u k s i D o t d n e p s u S ...

Page 59: ...APPENDIX B LOWTOPPER SIGN REMOVAL ...

Page 60: ...d sign unplug the power cord for the sign from the side of the card cage 2 Remove the two mounting boss screws that attach the small sign housing to the ATM hood and set aside Remove the small sign housing from the unit 3 If a fluorescent bulb wiring harness assembly is installed in the unit remove the light assembly by removing the screws that attach the ballast and the light socket to the ATM ho...

Page 61: ...APPENDIX C HIGHTOPPER SIGN REMOVAL ...

Page 62: ...unplug the power cord for the sign from the side of the card cage 2 Remove the two mounting boss screws that attach the Hightopper sign housing to the ATM hood and set aside Remove the Hightopper sign housing from the unit 3 If a fluorescent bulb wiring harness assembly is installed in the unit remove the light assembly by removing the screws that attach the ballast and the light socket to the ATM...

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