Dell Vostro 3902 Owner'S Manual Download | Manualshive

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Dell Vostro 3900/3902
Owner's Manual

Regulatory Model: D17M

Regulatory Type: D17M001

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Summary of Contents for Vostro 3902

Page 1: ...Dell Vostro 3900 3902 Owner s Manual Regulatory Model D17M Regulatory Type D17M001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...Removing the Card Reader 13 Installing the Card Reader 13 Removing the Memory 13 Installing the Memory 14 Removing the Heatsink 14 Installing the Heatsink 14 Removing the Processor 15 Installing the Processor 15 Removing the Expansion Card s 15 Installing the Expansion Card s 16 Removing The Power Supply Unit PSU 16 Installing the Power Supply Unit PSU 17 Removing the Power Switch 18 Installing th...

Page 4: ...LED Codes 24 Diagnostic Error Messages 25 System Error Messages 29 4 System Setup 30 System Setup Overview 30 Enter System Setup 30 System Setup Options 30 Main 30 Advanced 31 Boot 32 Power 33 Security 33 Exit 33 5 Specifications 34 6 Contacting Dell 38 ...

Page 5: ...simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an...

Page 6: ...e you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening ...

Page 7: ...ace the cover CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attached devices to their electrical outlets 4 Turn on your computer 5 If required verify that the computer works correctly by running the Dell Diagnostics 7 ...

Page 8: ...n how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver Phillips screwdriver Small plastic scribe System Overview Inside view 1 power supply unit PSU 2 optical drive 8 ...

Page 9: ...he cover a Remove the screws that secure the cover to the computer b Slide the computer cover towards the back of the computer 1 c Lift and remove the cover from the computer 2 Installing the Cover 1 Place the cover on the chassis 2 Replace the screws to secure the cover to the computer 3 Follow the procedures in After Working Inside Your Computer Removing the Bezel 1 Follow the procedures in Befo...

Page 10: ...l from the computer Installing the Bezel 1 Place the hooks on the notches in the computer 2 Rotate the front bezel towards the computer 3 Press the front bezel until the tabs snap in to place 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover bezel 10 ...

Page 11: ...remove the hard drive bracket a Remove the screws that secure the hard drive bracket b Lift and remove the hard drive from the hard drive bracket Installing the Hard Drive 1 Replace the hard drive into the hard drive bracket 2 Install the screws that secure the hard drive bracket 3 Install the hard drive into its slot in the computer 4 Install the screws that secure the hard drive to the computer ...

Page 12: ...ble 2 from the optical drive b Remove the screws that secure the optical drive and then push the optical drive towards the front of the computer c Remove the optical drive from the computer 3 Installing the Optical Drive 1 Push the optical drive into the computer until it snaps into place 2 Install the screws that secure the optical drive 3 Connect the data cable and power cable to the optical dri...

Page 13: ...t of the computer e Remove the card reader from the computer Installing the Card Reader 1 Push the card reader into the computer until it snaps into place 2 Install the screws that secure the card reader to the chassis 3 Thread the card reader power cable through the metal clip 4 Connect the card reader power cable to the system board 5 Install the bezel cover 6 Follow the procedures in After Work...

Page 14: ... in place 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing the Heatsink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Follow the steps to remove the processor heatsink a Disconnect the heatsink cable from the system board b Loosen the captive screws that secure the heatsink to the system board c Lift the heatsink upwar...

Page 15: ...tion hook that secures it 4 Raise the processor cover and lift the processor to remove it from the computer Installing the Processor 1 Install the processor into the socket 2 Press down the processor cover to secure it inside the socket 3 Push the release lever down and then press it inward to hold the retention hook that secures it 4 Install the heatsink cover 5 Follow the procedures in After Wor...

Page 16: ... same sequence of steps to remove any additional expansion card installed Installing the Expansion Card s 1 Place the expansion card in its connector 2 Secure the expansion card by pushing the card retention latch until it snaps into place 3 Repeat the steps to install any additional expansion cards 4 Install the cover 5 Follow the procedures in After Working Inside Your Computer Removing The Powe...

Page 17: ...computer 4 Follow the steps below to remove the power supply unit a Push in on the blue release tab beside the power supply 1 b Slide the power supply unit towards the back and remove it from the computer Installing the Power Supply Unit PSU 1 Slide the PSU towards the back of the computer until it snaps into place 2 Replace the screws to secure the power supply until to the computer 3 Connect the...

Page 18: ...e power switch cable from the metal retention clip 2 c Remove the power button by pressing on the two latches and pulling it out from the slot 3 4 Installing the Power Switch 1 Insert the power switch cable through the front of the computer 2 Push the power button into its slot and press it in until it snaps into place 3 Route the power switch cable through the metal clip 4 Connect the power switc...

Page 19: ... steps to remove the I O panel cables a Disconnect the I O panel and FlyWire cables from the system board 1 3 b Un thread the cables from the metal retention clips 2 4 4 Follow the steps to remove the I O panel a Remove the screw that secures the I O panel to the computer b Slide the I O panel outwards and remove it from the computer 19 ...

Page 20: ...tem Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Follow the steps to remove the system fan a Disconnect the fan cable from the system board b Remove the screws that secure the system fan to the computer c Push the system fan inwards and remove it from the computer Installing the System Fan 1 Place the fan on the computer 2 Replace the screws to secure the...

Page 21: ... the system board b Remove the screws that secure the system board to the computer c Slide the system board towards the front of the computer and tilt to a 45 degree angle d Lift and remove the system board out of the computer Installing the System Board 1 Place the system board into the computer at a 45 degree angle and then slide it towards the back of the computer 2 Replace the screws to secure...

Page 22: ... 5 Follow the procedures in After Working Inside Your Computer System Board Components The following image displays the system board components 1 PCI connector 2 PCIe x1 connector 3 PCIe x16 connector 4 PCIe x1 connector 5 P2 power connector 6 processor socket 7 CPU fan connector 8 memory connectors 22 ...

Page 23: ...der module connector 11 real time clock reset jumper 12 password reset jumper 13 front USB connector 14 SATA connectors 15 front LED connector 16 system fan connector 17 SATA connectors 18 coin cell battery 19 front audio connector 23 ...

Page 24: ...re the electrical outlet is working by testing it with another device such as a lamp Blinking Amber Computer fails to complete POST or processor failure Remove and then reinstall any cards Remove and then reinstall the graphics card if applicable Ensure the power cable is connected to the motherboard and processor Steady Amber Computer is in standby or this is a computer fault error condition incl...

Page 25: ...all the memory modules or if necessary replace them DISK C FAILED INITIALIZATION The hard drive failed initialization Run the hard drive tests in the Dell Diagnostics DRIVE NOT READY The operation requires a hard drive in the bay before it can continue Install a hard drive in the hard drive bay ERROR READING PCMCIA CARD The computer cannot identify the ExpressCard Reinsert the card or try another ...

Page 26: ... the computer Shut down the computer remove the hard drive and boot the computer from an optical drive Then shut down the computer reinstall the hard drive and restart the computer If the problem persists try another drive Run the Hard Disk Drive tests in the Dell Diagnostics HARD DISK DRIVE READ FAILURE The hard drive may be defective Shut down the computer remove the hard drive and boot the comp...

Page 27: ...software you are attempting to run is conflicting with the operating system another program or a utility Shut down the computer wait 30 seconds and then restart it Try to run the program again If the error message still appears see the software documentation MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS READ VALUE EXPECTING VALUE A memory module may be faulty or improperly seated Reinstall the memor...

Page 28: ... TIME OF DAY CLOCK LOST POWER System configuration settings are corrupted Connect your computer to an electrical outlet to charge the battery If the problem persists try to restore the data by entering the system setup program then immediately exit the program If the message reappears contact Dell TIME OF DAY CLOCK STOPPED The reserve battery that supports the system configuration settings may req...

Page 29: ...ard disk drive the hard disk drive cable is loose or no bootable device exists If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter system setup and ensure that the boot sequence information is correct No timer tick interrupt A chip on the system board might be malfunctioning or motherboard failur...

Page 30: ...rk incorrectly Enter System Setup 1 Turn on or restart your computer 2 After the white Dell logo appears press F2 or F12 immediately The System Setup page displays NOTE If you wait too long and the operating system logo appears continue to wait until you see the desktop Then shut down or restart your computer and try again System Setup Options Main System Information Displays the computer model nu...

Page 31: ... of the hard drive SATA 2 Displays the model number and capacity of the hard drive SATA 3 Displays the model number and capacity of the hard drive Advanced Processor Configuration Multi Core Support Enable or disable Multi Core Support Default Enabled Limit CPUID Value Enable or disable the Limit CPUID Value feature Default Enabled CPU XD Support Enable or disable the CPU XD feature Default Enable...

Page 32: ...ables the numlock key during Boot Secure Boot Control Enable or disable the Secure Boot Control Load Legacy OPROM Enable or disable loading of a legacy OPROM Keyboard Errors Enable or disable displaying keyboard errors USB Boot Support Enable or Disable USB Boot Support Boot Mode Select the Boot mode 1st Boot Device Enable or disable the boot device 2nd Boot Device Enable or disable the boot devic...

Page 33: ...ty Supervisor Password Specifies whether an administrator password has been assigned User Password Specifies whether a user password has been assigned Set Supervisor Password Allows you to change or delete the administrator password HDD Protection Enable or disable HDD protection Exit This section allows you to save discard and load default settings before exiting from System Setup 33 ...

Page 34: ...Core Intel Dual Core i3 4th Generation Intel Dual Core i5 4th Generation Intel Dual Core i7 4th Generation L3 cache Up to 8 MB Memory Memory module connector two DIMM slots Memory module capacity 2 GB 4 GB 6 GB 8 GB and 16 GB Type 1600 MHz DDR3 Non ECC Minimum memory 2 GB Maximum memory 16 GB Video Video Type Integrated Intel HD 4600 Graphics Discrete PCI Express x16 graphics card Nvidia GT 705 Nv...

Page 35: ...p to two full height cards PCI one half height card one full height card Drives Externally accessible 5 25 inch drive bays one Internally accessible 3 5 inch drive bays one External Connectors Audio Back panel three connectors Front Panel two front panel connectors for headphone and microphone Network one RJ45 connector USB Front panel two USB 2 0 connectors Back panel four USB 2 0 connectors two ...

Page 36: ...Input voltage 90 VAC 132 VAC 180 VAC 264 VAC 180 VAC 264 VAC Input frequency 50 Hz to 60 Hz 50 Hz to 60 Hz Wattage 250 W 300 W Input current 8 00 A 4 00 A 4 50 A NOTE Vostro V 3800 Total power output of 5 V and 3 30 V can not exceed 75 W NOTE Vostro V 3900 Total power output of 5 V and 3 30 V can not exceed 90 W Maximum heat dissipation 853 BTU hr 1024 BTU hr NOTE Heat dissipation is calculated by...

Page 37: ... F to 149 F Relative humidity 20 to 80 non condensing Altitude NOTE V 3800 and V 3900 meet the China 5000 m altitude requirements Operating 15 20 m to 3048 m 50 ft to 10 000 ft Storage 15 20 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G1 as defined by ISA S71 04 1985 37 ...

Page 38: ...ed support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or support link b...

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