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Dell™ U2711 Flat Panel Monitor User's Guide

 

Notes, Cautions, and Warnings 

Information in this document is subject to change without notice. 

© 

2009

–2010 Dell Inc. All rights reserved.

 

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

 

is strictly forbidden. 

Trademarks used in this text: 

Dell

 and the 

DELL

 logo

 

are trademarks of Dell Inc; 

Microsoft 

a n d

 Windows 

are either trademarks or registered trademarks of Microsoft Corporation in 

the United States and/or other countries; 

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own. 

Model U2711b

 

April 2010  Rev. A01

 

 

 

 

 

About Your Monitor

 

Setting Up the Monitor

 

Operating the Monitor

 

Solving Problems

 

Appendix

 

NOTE: 

A NOTE indicates important information that helps you make better use of your computer. 

CAUTION: 

A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. 

 

WARNING: 

A Warning indicates a potential for property damage, personal injury or death.

Summary of Contents for UltraSharp U2711

Page 1: ...e United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model U2711b April 2010 Rev A01 About Your Monitor Setting Up the Monitor Operating the Monitor Solving Problems Appendix NOTE ...

Page 2: ...d Reader Specifications Plug and Play Capability Maintenance Guidelines Package Contents Your monitor comes with all the items shown below Ensure that you have all the items If something is missing contact Dell NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries l Monitor with stand l Power cable l VGA cable l Dual lin...

Page 3: ... and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation CD includes an information file INF Image color Matching File ICM and product documentation Security lock slot Compatible with xvYCC Adobe RGB and sRGB color standards Factory calibrated to an average delta E of 5 under sRGB and Adobe RGB input so...

Page 4: ...ch are activated by placing your finger on the blue LED Label Description Use 1 VESA mounting holes 100mm Behind attached VESA Plate To mount the monitor 2 Connectors label To indicate the positions and types of connectors 3 Service Tag label To contact Dell for express service 4 Security lock slot To help secure your monitor 5 Dell Soundbar mounting brackets To attach the optional Dell Soundbar 6...

Page 5: ...Side View Bottom View Bottom view Right side Left side Label Description 1 Card reader See Card Reader Specifications for more information 2 USB downstream ports Label Description ...

Page 6: ...VGA Connector 1 AC power cord connector 2 DC power connector for Dell Soundbar 3 Audio out rear 4 Audio out SUB CTR 5 Audio out front 6 DisplayPort connector 7 DVI connector 1 8 DVI connector 2 9 VGA connector 10 HDMI connector 11 Composite video connector 12 Component video connectors 13 USB upstream port 14 USB downstream ports VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power...

Page 7: ... T M D S Data 0 2 T M D S Data 2 10 T M D S Data 1 18 T M D S Data 0 3 T M D S Data 2 4 Shield 11 T M D S Data 1 3 Shield 19 T M D S Data 0 5 Shield 4 T M D S Data 4 12 T M D S Data 3 20 T M D S Data 5 5 NT M D S Data 4 13 T M D S Data 3 21 T M D S Data 5 6 DDC Clock 14 5V Power 22 T M D S Clock Shield 7 DDC Data 15 Ground for 5V 23 T M D S Clock 8 No Connect 16 Hot Plug Detect 24 T M D S Clock Pi...

Page 8: ...e 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 GND 14 GND 15 AUX p 16 GND 17 AUX n 18 HPD 19 Re PWR 20 PWR Pin Number 19 pin Side of the Connected Signal Cable 1 TMDS DATA 2 2 TMDS DATA 2 SHIELD 3 TMDS DATA 2 4 TMDS DATA 1 5 TMDS DATA 1 SHIELD 6 TMDS DATA 1 7 TMDS DATA 0 ...

Page 9: ...t ratio 1000 1 typ 80 000 1 max Dynamic Contrast on Faceplate coating Antiglare with hard coating 3H Backlight 8 CCFL U type system Response Time 6ms panel typical Grey to Grey 12ms typical Black to White Color depth 1 07 billion colors Color Gamut 110 NTSC typical 100 sRGB 96 Adobe RGB U2711 Color Gamut Typical is based on CIE1976 110 and CIE1931 102 Resolution Horizontal scan range 30 kHz to 89 ...

Page 10: ...I 600mV for each differential line 100 ohm input impedance per differential pair DisplayPort 600mV for each differential line 100 ohm input impedance per differential pair Composite 1 volt p p 75 ohm input impedance Component Y Pb Pr are all 0 5 1volt p p 75 ohm input impedance Synchronization input signals separate horizontal and vertical 3 3V CMOS or 5V TTL level positive or negative sync SOG Sy...

Page 11: ...kg 23 06 lb Weight without stand assembly For wall mount or VESA mount considerations no cables 7 72 kg 17 02 lb Weight of stand assembly 2 63 kg 5 80 lb Environmental The following table lists the environmental limitation Temperature Operating 0 to 40 C 32 to 104 F Nonoperating Storage 20 to 60 C 4 to 140 F Shipping 20 to 60 C 4 to 140 F Humidity Operating 10 to 80 noncondensing Nonoperating Stor...

Page 12: ...Reader has the following features l Supports Microsoft Windows 2000 Windows XP Windows Vista and Widows 7 operating systems l Mass Storage Class device No drivers are required under Microsoft Windows 2000 Windows XP Windows Vista and Widows 7 Transfer speed Data Rate Power Consumption High speed 480 Mbps 2 5W Max each port Full speed 12 Mbps 2 5W Max each port Low speed 1 5 Mbps 2 5W Max each port...

Page 13: ... Digital with Adapter TransFlash Card with Adapter MultiMedia Card MMC Reduced Size MultiMedia Card with Adapter Card type Support Specification Memory Card Spec Version Support Maximum Capacity by Spec USB2602 NU 05 For U2711 MS Memory Stick Standard Format Specification 1 43 128MB Supported MSPRO Memory Stick Pro Standard Format Specifications 1 02 32GB Supported MSDuo Memory Stick Duo Standard ...

Page 14: ...thinner ammonia abrasive cleaners or compressed air l Use a lightly dampened warm cloth to clean the plastics Avoid using detergent of any kind as some detergents leave a milky film on the plastics l Handle your monitor with care as dark colored monitors may scratch and show white scuff marks more than lighter colored monitors Back to Contents Page CAUTION Read and follow the Safety Instructions b...

Page 15: ... online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4...

Page 16: ...ll com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your Graphics Adapter attempt to set the resolution to 2048x1152 2560x1440 again Back to Contents Page NOTE If you are unable to set the resolution to 2048x1152 2560x1440 please contact Dell to inquire about a Graphics Adapter that supports these resolutions ...

Page 17: ...ion to 2048x1152 2560x1440 again In Windows Vista or Windows 7 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 3 Click Advanced Settings 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Please refer to the graphics card provider website for updated driver for example http www ATI com OR http...

Page 18: ...ontrol menu that you define in the personalize menu The default settings are Preset Modes Select Brightness Contrast Select and Input Source Select 1 Preset Modes Select Use this button for different displays modes on your monitor 2 Brightness Contrast Use this button for direct access to the Brightness Contrast control menu 3 Input Source Select Use Input Source Select button to select between di...

Page 19: ...ff the screen does not have an image If any button is touched except power button the monitor displays the following message or or 4 OSD Menu Use this key to open the on screen display OSD See Using the OSD Menu 5 Exit Use this key to exit the OSD menu 6 Power button with power light indicator Use the power button to turn the monitor on and off The blue light indicates the monitor is on and fully ...

Page 20: ...nalog VGA Input Or Main Menu for non Analog non VGA Input NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves the changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear ...

Page 21: ...ivate the highlighted option 4 Touch and button to select the desired parameter 5 Touch to enter the slide bar and then use the and buttons according to the indicators on the menu to make your changes 6 Touch return to the main menu or to exit the OSD menu NOTE Auto Adjust is only available when you are using the analog VGA connector Icon Menu and Submenus Description Brightness Contrast Allows yo...

Page 22: ...st function adjusts the degree of difference between the darkest and lightest areas on the monitor screen Touch to go back to the main menu Auto Adjust Even though your computer recognizes your monitor on startup the Auto Adjustment function optimizes the display settings for use with your particu NOTE In most cases Auto Adjust produces the best image for your configuration This option is only ava...

Page 23: ...rt input when you are using DisplayPort connector Touch to select the DisplayPort input source Select HDMI input when you are using HDMI connector Touch to select the HDMI input source Select Component input when you are using component video connector Touch to select the component input source Select Composite input when you are using composite video connector Touch to select the composite input ...

Page 24: ...de to Graphics or Video If your computer is connected to your monitor choose Graphics If a DVD STB or VCR is con Mode suitable for desktop applications Mode for multimedia applications eg video playback Mode suitable for gaming applications Select warm mode to obtain a red tint This color setting is typically used for color intensive applications photograph image editing multimedia movie Select co...

Page 25: ... your monitor base color l Hue Select it to adjust RGBCMY hue value inidividually l Saturtion Select it to adjust RGBCMY saturation value individually This feature can make the video image color shift from green to purple Use this feature to adjust the skin tone Use or increases the green hue in the image increases the purple hue in the image NOTE Hue adjustment is only available for video input A...

Page 26: ... picture quality by reducing noise on image edge The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference These settings are accessed through the main OSD men Image Settings Use the and buttons to adjust for best image quality If satisfactory results are not obtained using the Phase adjustment use the Pixel Clock coarse adjustment and then use Phase fine again NOTE...

Page 27: ...player is not available through DP or HDMI there will be a warning message Unsupported 5 1 channel audio PCM if available Resets your monitor audio settings to the factory defaults Touch to go back to the main menu PBP Settings This function brings up a window displaying image from another input source Main Window Sub Window HDMI Component Composite VGA DVI DisplayPort PBP submenu when PBP OFF ...

Page 28: ... submenu when PBP ON NOTE When using DVI source the contrast adjustment is not available Use and to browse and to select Off or On Select an input signal for PBP HDMI Component Composite Adjust the contrast level of the picture in PBP Mode ...

Page 29: ...cond increments from 5 to 60 seconds Controls user access to adjustments When selected no user adjustments are allowed NOTE When the OSD is locked touching the menu button for 15 seconds will unlock and allow user access to all applicable settings When the OSD touching the menu button for 15 seconds will activate the Menu Lock function The monitor beeps everytime a new option is selected in the me...

Page 30: ... Conditioning feature m several hours Severe cases of image retention are known as burn in the LCD Conditioning feature does not remove burn in Reset all OSD settings to the factory preset values Touch to go back to the main menu Personalize There are three shortcut keys on the front panel Select one control menu for each shortcut key to allow direct access ...

Page 31: ...ing message or or This means that the monitor cannot synchronize with the signal that it is receiving from the computer See Monitor Specifications for the Horizontal and Vertical frequency ranges address monitor Recommended mode is 2560 X 1440 When monitor enters Power Save mode the following message appears ...

Page 32: ...her VGA DVI D HDMI or DisplayPort input is selected and all VGA DVI D HDMI and DisplayPort cables are not connected a floating dialog box as shown below appears or or or NOTE When the cable is connected back to the input of the monitor any active PBP window will disappear Please enter PBP submenu to bring back the PBP NOTE The PBP functions can bring up a picture from a second image source Thus yo...

Page 33: ...r your graphics card If you are using a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers Using the Dell Soundbar Optional The Dell Soundbar is a stereo two channel system mountable on Dell flat panel displays The Soundbar has a capacitive touch front contro...

Page 34: ...edestal you can tilt and or swivel the monitor for the most comfortable viewing angle Vertical Extension Stand extends vertically up to 90 5mm Back to Contents Page NOTE Stand is attached when the monitor is shipped from the factory ...

Page 35: ...ng the left mouse button and adjust the screen resolution to 2048x1152 2560x1440 4 Click OK In Windows Vista or Windows 7 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 3 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 2048x1152 2560x1440 4 Click OK If you do not see 2048x1152 2560x1440 as an...

Page 36: ...and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model U2711b April 2010 Rev A01 User G...

Page 37: ...with appropriate video systems Connecting the White DVI Cable and the USB uplink cable Connecting the Blue VGA Cable and the USB uplink cable Connecting the Black DisplayPort Cable and the USB uplink cable After you have completed connecting the DVI VGA DisplayPort cable follow the procedure below to complete setting up your monitor l Plug the power cables for your computer and monitor into a near...

Page 38: ...k to Contents Page NOTE If you are using DisplayPort cable as the input change the input source through the OSD menu s Input source select option to DisplayPort 1 Working from the rear of the monitor attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor 2 Slide the Soundbar to the left until it snaps into place 3 Connect the Soundbar with the DC power con...

Page 39: ...cedure check your video controller and computer system because your monitor is functioning properly Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card To run the built in diagnostics 1 Ensure that the screen is clean no dust particles o...

Page 40: ...diagnostics Poor Focus Picture is fuzzy blurry or ghosting l Perform Auto Adjust via OSD l Adjust the Phase and Pixel Clock controls via OSD l Eliminate video extension cables l Reset the monitor to Factory Settings l Change the video resolution to the correct aspect ratio 16 10 Shaky Jittery Video Wavy picture or fine movement l Perform Auto Adjust via OSD l Adjust the Phase and Pixel Clock contr...

Page 41: ...screen l Use the Power Management feature to turn off the monitor at all times when not in use for more information see Power Management Modes l Alternatively use a dynamically changing screensaver No Sound No sound from 5 1 channel audio player through the DP or HDMI l Ensure the audio cable connecting the monitor and the player is properly connected and secure l 5 1 channel Dolby or DTS format i...

Page 42: ...MMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS No Sound Soundbar has power power indicator is on l Plug the audio line in cable into the computer s audio out jack l Set all Windows volume controls to their maximum l Play some audio content on the computer i e audio CD or MP3 l Turn the volume up l Clean and reseat the audio line in plug l Test the Soundbar using another audio source i e port...

Page 43: ...drive in Explorer and choose Format from the resulting menu The media has been ejected during writing or erasing Displays the error message Error copying file or folder Displays the error message Cannot write folder folder name or file file name during writing or Cannot remove folder folder name or file file name While erasing you cannot write or erase in the same folder or file name Reinsert the ...

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