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Dell™ Studio XPS™ 8100 Service Manual 

 

 

Notes, Cautions, and Warnings 

Information in this document is subject to change without notice. 

© 2009 Dell Inc. All rights reserved.

 

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. 

Trademarks used in this text: 

Dell

, the 

DELL

 logo, and 

Studio XPS

 are trademarks of Dell Inc.; 

Intel

 and 

Intel

 

SpeedStep

 are either trademarks or registered trademarks of Intel 

Corporation in the U.S. and other countries; 

Microsoft

,

 Windows

,

 Windows Vista

, and

 Windows Vista 

start button logo are either trademarks or registered trademarks of Microsoft 

Corporation in the United States and/or other countries. 

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own. 

December 2009     Rev. A00

 

Model: D03M series Type: D03M001  

 

 

Before You Begin

 

Technical Overview

 

Computer Cover

 

Memory Module(s)

 

Front Bezel

 

Graphics Card Bracket

 

PCI and PCI Express Cards

 

Top Cover

 

Drives

 

Top I/O Panel

  

Front USB Panel
Bluetooth Assembly

 

Power Button Module

 

Fans

 

Processor

 

Coin-Cell Battery

 

Power Supply

 

System Board

 

System Setup

 

Flashing the BIOS

 

NOTE: 

A NOTE indicates important information that helps you make better use of your computer. 

 

CAUTION: 

A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. 

 

WARNING: 

A WARNING indicates a potential for property damage, personal injury, or death. 

Summary of Contents for Studio XPS 8100

Page 1: ...Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own December 2009 Rev A00 Model D03M series Type D03M001 Before You Begin Technical Overview Computer Cover Memory Module s Front Bezel Graphics Card Bracket PCI and PCI ...

Page 2: ...rt dell com Turning Off Your Computer 1 Save and close all open files and exit all open programs 2 Shut down your computer Windows Vista Click Start click the arrow and then click Shut Down Windows 7 Click Start and click Shut Down 3 The computer turns off after the operating system shutdown process is complete 4 Ensure that the computer is turned off If your computer did not automatically turn of...

Page 3: ...ave connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned CAUTION To avoid damaging the computer perform the following steps before you...

Page 4: ...n Replacing the Front Bezel WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not oper...

Page 5: ...o the front panel slots 3 Rotate the front bezel towards the computer until the front bezel tabs snap into place 4 Replace the computer cover see Replacing the Computer Cover Back to Contents Page 1 front bezel 2 front panel slots 3 3 front bezel tabs 4 4 front panel 5 front bezel clamps 3 ...

Page 6: ...t Your Product Family list c Select the product brand in the Select Your Product Line list d Select the product model number in the Select Your Product Model list e Click Confirm 6 A list of results appear on the screen Click BIOS 7 Click Download Now to download the latest BIOS file The File Download window appears 8 Click Save to save the file on your desktop The file downloads to your desktop 9...

Page 7: ...th assembly aside in a secure location Replacing the Bluetooth Assembly WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet b...

Page 8: ...th assembly until it clicks into place 3 Connect the Bluetooth assembly cable to the system board connector see System Board Components 4 Replace the front bezel see Replacing the Front Bezel 5 Replace the computer cover see Replacing the Computer Cover 6 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page ...

Page 9: ...d with the guide notch l The top of all cards and filler brackets are flush with the alignment bar l The notch in the top of the card or filler bracket fits around the alignment guide 3 Replace the screw that secures the card retention bracket WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see...

Page 10: ...n Bracket 6 Disconnect any cables connected to the card if applicable 7 Remove the PCI Express card from the card slot l For a PCI or PCI Express x1 card grasp the card by its top corners and ease it out of its connector l For a PCI Express x16 card push the securing tab grasp the card by its top corners and then ease it out of its connector 1 guide clamps 2 2 card retention bracket 3 alignment ba...

Page 11: ...e PCI Express card in the slot on the system board and press down firmly Ensure that the PCI Express card is fully seated in the slot 4 Replace the card retention bracket see Replacing the Card Retention Bracket 1 card retention clamp 2 screw 3 filler bracket 4 card retention clamp insert 5 PCI Express card NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC ...

Page 12: ... computer cover from closing properly or cause damage to the equipment NOTE For information about the location of external connectors see the Setup Guide For information on installing drivers and software for your card see the documentation that shipped with the card Installed Removed Sound Card 1 Enter system setup see System Setup 2 Go to Onboard Audio Controller and then change the setting to D...

Page 13: ......

Page 14: ...information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING A new battery can explode if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions WARNING To guard against electrical shock always unplug your computer from the electrica...

Page 15: ... the Computer Cover 4 Connect your computer and devices to electrical outlets and then turn them on 5 Enter system setup see System Setup and restore the settings you recorded in step 1 Back to Contents Page 1 coin cell battery 2 battery socket ...

Page 16: ... along the edge of the chassis 5 Press the computer cover down and slide it towards the front of the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against likelihood of electric shock lacera...

Page 17: ...6 Replace the thumbscrew that secures the computer cover to the chassis 7 Place the computer in an upright position Back to Contents Page 1 thumbscrew 2 slots 3 computer cover ...

Page 18: ...e cover WARNING Do not operate your computer with any cover s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Do not perform the following steps unless you are familiar with hardware remov...

Page 19: ...or cover ensure that the tab on the processor cover is positioned underneath the center cover latch on the socket 3 socket 4 tab 5 release lever CAUTION When removing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket CAUTION Ground yourself by touching an unpainted metal surface on the back of the computer CAUTION When replacing the...

Page 20: ...nd heat sink assembly see Replacing the Processor Fan and Heat Sink Assembly 12 Replace the computer cover see Replacing the Computer Cover Back to Contents Page 9 processor pin 1 indicator CAUTION Ensure that you apply new thermal grease New thermal grease is critical for ensuring adequate thermal bonding which is a requirement for optimal processor operation CAUTION Ensure that the processor fan...

Page 21: ...ance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your computer with any cover s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Del...

Page 22: ...puter Cover 9 Connect your computer and devices to electrical outlets and then turn them on 10 See the documentation that came with the drive for instructions on installing any software required for drive operation 11 Check the System Setup for drive configuration changes see System Setup Optical Drive Removing the Optical Drive 1 Follow the procedures in Before You Begin 2 Remove the computer cov...

Page 23: ...screw holes in the optical drive with the screw holes in the drive panel 5 Replace the two screws that secure the optical drive to the drive panel 6 Connect the power and data cables to the optical drive see System Board Components 7 Replace the front bezel see Replacing the Front Bezel 8 Replace the computer cover see Replacing the Computer Cover 9 Connect your computer and devices to electrical ...

Page 24: ... 6 Remove the two screws that secure the Media Card Reader to the front panel The screws are located below the Media Card Reader 7 Disconnect the Media Card Reader cable from the system board connector see System Board Components 8 Slide and remove the Media Card Reader from the computer as shown in the illustration Replacing the Media Card Reader 1 Follow the procedures in Before You Begin 2 Gent...

Page 25: ... optical drive see Replacing the Optical Drive 7 Replace the front bezel see Replacing the Front Bezel 8 Replace the computer cover see Replacing the Computer Cover 9 Connect your computer and devices to electrical outlets and then turn them on Back to Contents Page ...

Page 26: ...th the screw holes in the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do no...

Page 27: ...ssor heat sink assembly 5 Lift the four fastner caps to release the processor heat sink assembly from the system board 6 Lift the processor fan and heat sink assembly out of the computer Replacing the Processor Fan and Heat Sink Assembly 1 Follow the procedures in Before You Begin WARNING Despite having a plastic shield the processor fan and heat sink assembly may be very hot during normal operati...

Page 28: ...heat sink assembly into the screw holes on the system board 6 Connect the processor fan and heat sink assembly cable to the system board connector see System Board Components 7 Replace the computer cover see Replacing the Computer Cover 8 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page CAUTION Ensure that you apply new thermal grease New thermal greas...

Page 29: ...safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your computer with any cover s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Only a certified servic...

Page 30: ...ont USB panel cables to the system board connectors see System Board Components 5 Replace the front bezel see Replacing the Front Bezel 6 Replace the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page CAUTION Take care not to damage the cable connectors and the cable routing clips when sliding the front U...

Page 31: ...eplace the two screws that secure the graphics card bracket to the drive panel WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical o...

Page 32: ...5 Replace the computer cover see Replacing the Computer Cover Back to Contents Page ...

Page 33: ...guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your computer with any cover s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered...

Page 34: ...omputer and devices to electrical outlets and then turn them on If the message appears stating that memory size has changed press F1 to continue 7 Log on to your computer 1 matched memory modules in DIMM connectors 3 and 4 black securing clips 2 matched memory modules in DIMM connectors 1 and 2 white securing clips 1 cutouts 2 2 tab 3 notch 4 memory module CAUTION To avoid damage to the memory mod...

Page 35: ...k the My Computer icon on your Microsoft Windows desktop and click Properties 9 Click the General tab 10 To verify that the memory is installed correctly check the amount of memory RAM listed Back to Contents Page ...

Page 36: ...es in Before You Begin 2 Align the screw holes in the power supply with the screw holes in the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your comput...

Page 37: ... computer cover see Replacing the Computer Cover 6 Check the voltage selector switch if applicable to ensure that the correct voltage is selected 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page WARNING Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding ...

Page 38: ... power button module 8 Set the power button module aside in a secure location Replacing the Power Button Module WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug yo...

Page 39: ...m board connector FP1 see System Board Components 4 Replace the top cover see Replacing the Top Cover 5 Replace the optical drive see Replacing the Optical Drive 6 Replace the front bezel see Replacing the Front Bezel 7 Replace the computer cover see Replacing the Computer Cover 8 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page ...

Page 40: ...isconnect all cables connected to the system board see System Board Components Note the routing of all cables as you remove them so that you can re route them correctly after installing the new system board 8 Remove the eight screws that secure the system board to the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safe...

Page 41: ...acing PCI and PCI Express Cards 9 Replace the computer cover see Replacing the Computer Cover 10 Connect your computer and devices to electrical outlets and turn them on 11 Flash the system BIOS as needed Entering the Service Tag in the BIOS 1 Turn on the computer 2 Press F2 during POST to enter the system setup program 3 Navigate to the security tab and enter the service tag in the Set Service Ta...

Page 42: ...to wait until you see the Microsoft Windows desktop Then shut down your computer see Turning Off Your Computer and try again Menu Appears on top of the System Setup window This field provides a menu to access the System Setup options Press the up and down arrow keys to navigate As a Menu option is highlighted the Options List lists the options that define the hardware installed on you computer Opt...

Page 43: ...igh Speed Full Low Speed High Speed by default Advanced Chipset Features Onboard Audio Controller Enabled or Disabled Enabled by default SATA Mode ATA RAID RAID by default Onboard LAN Controller Enabled or Disabled Enabled by default Onboard LAN Boot ROM Enabled or Disabled Disabled by default Onboard 1394 Controller Enabled or Disabled Enabled by default Memory Remap feature Enabled or Disabled E...

Page 44: ...oft Windows desktop Then shut down your computer and try again The Boot Device Menu appears listing all available boot devices Each device has a number next to it 4 On the Boot Device Menu choose the device you want to boot from For example if you are booting to a USB memory key highlight USB Flash Device and press Enter Changing Boot Sequence for Future Boots 1 Enter system setup see Entering Sys...

Page 45: ...puter cover see Replacing the Computer Cover 9 Connect your computer and devices to electrical outlets and turn them on Clearing CMOS Settings 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Locate the 3 pin CMOS reset jumper CLR_CMOS1 on the system board see System Board Components WARNING Before you begin any of the procedures in this sec...

Page 46: ...pproximately five seconds to clear the CMOS setting 6 Remove the 2 pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3 7 Replace the computer cover see Removing the Computer Cover 8 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page ...

Page 47: ...working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 front bezel 2 secondary hard drive 3 primary hard drive 4 graphics card bracket 5 system board 6 card retention clamp 7 power supply 8 primary optical drive 9 secondary optical drive ...

Page 48: ...SATA connector SATA2 13 power button connector FP1 14 SATA connector SATA4 15 front panel USB connector F_USB1 16 front panel USB connector F_USB2 17 SATA connector SATA3 18 front panel USB connector F_USB3 19 front panel USB connector F_USB4 20 front panel USB connector F_USB5 21 S PDIF connector SPDIF_OUT2 22 front panel audio connector F_AUDIO1 23 PCI card slot PCI1 24 PCI Express x1 card slot ...

Page 49: ... and Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own December 2009...

Page 50: ... Replacing the Top Cover 1 Follow the procedures in Before You Begin WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet befo...

Page 51: ...slide the top cover towards the back of the computer until it clicks into place 4 Replace the optical drive see Replacing the Optical Drive 5 Replace the front bezel see Replacing the Front Bezel 6 Replace the computer cover see Replacing the Computer Cover Back to Contents Page ...

Page 52: ... the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your compu...

Page 53: ...ect the top I O panel cables to the system board connectors F_USB3 and F_AUDIO1 see System Board Components 5 Replace the top cover see Replacing the Top Cover 6 Replace the optical drive see Replacing the Optical Drive 7 Replace the front bezel see Replacing the Front Bezel 8 Replace the computer cover see Replacing the Computer Cover 9 Connect your computer and devices to electrical outlets and ...

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