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Dell™ Studio XPS™ 7100 Service Manual 

 

  

 

Notes, Cautions, and Warnings 

Information in this document is subject to change without notice. 

© 2010 Dell Inc. All rights reserved.

 

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. 

Trademarks used in this text: 

Dell

, the 

DELL

 logo, and 

Studio XPS

 are trademarks of Dell Inc.; 

AMD

 is a registered trademark of Advanced Micro Devices, Inc.;

 Microsoft

,

 Windows

,

 

and the

 Windows 

start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.  

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own. 

May 2010     Rev. A00

 

Model: D03M series      Type: D03M002 

 

Before You Begin

  

Technical Overview

  

Computer Cover

  

Memory Module(s)

  

Front Bezel

  

Graphics Card Bracket

  

PCI and PCI Express Cards

  

Drives

  

Top Cover

  

Top I/O Panel

  

Front USB Panel

  

Bluetooth Assembly

  

Power Button Module

  

Fans

  

Processor

  

Coin-Cell Battery

  

Power Supply

  

System Board

  

System Setup

  

Flashing the BIOS

  

NOTE: 

A NOTE indicates important information that helps you make better use of your computer. 

 

CAUTION: 

A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. 

 

WARNING: 

A WARNING indicates a potential for property damage, personal injury, or death. 

Summary of Contents for Studio XPS 7100

Page 1: ...e used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own May 2010 Rev A00 Model D03M series Type D03M002 Before You Begin Technical Overview Computer Cover Memory Module s Front Bezel Graphics Card Bracket PCI and PCI Express Cards Drives Top Cover Top I O Pane...

Page 2: ...re that the computer is turned off If your computer did not automatically turn off when you shut down the operating system press and hold the power button until the computer turns off Safety Instructions Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety CAUTION To avoid losing data save and close all open files and e...

Page 3: ...computer 6 Press and eject any installed cards from the Media Card Reader 7 Press and hold the power button to ground the system board Back to Contents Page CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such...

Page 4: ...Bezel 1 Follow the instructions in Before You Begin WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the c...

Page 5: ...s 3 Rotate the front bezel towards the computer until the front bezel tabs snap into place 4 Replace the computer cover see Replacing the Computer Cover Back to Contents Page 1 front bezel 2 front panel slots 3 3 front bezel tabs 4 4 front panel 5 front bezel clamps 3 ...

Page 6: ...e Select Your Product Line list c Select the product model number in the Select Your Product Model list d Click Confirm 4 A list of results appear on the screen Click BIOS 5 Click Download Now to download the latest BIOS file The File Download window appears 6 Click Save to save the file on your desktop The file downloads to your desktop 7 Click Close if the Download Complete window appears The fi...

Page 7: ...Bluetooth assembly aside in a secure location Replacing the Bluetooth Assembly 1 Follow the instructions in Before You Begin WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock alw...

Page 8: ... tab and push it towards the front panel until it clicks into place 5 Connect the Bluetooth assembly cable to the system board connectors PWRSW1 and F_USB4 see System Board Components 6 Replace the front bezel see Replacing the Front Bezel 7 Replace the computer cover see Replacing the Computer Cover 8 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page ...

Page 9: ...top of all cards and filler brackets are flush with the alignment bar l The notch in the top of the card or filler bracket fits around the alignment guide 3 Replace the screw that secures the card retention bracket 4 Replace the computer cover see Replacing the Computer Cover WARNING Before working inside your computer read the safety information that shipped with your computer For additional safe...

Page 10: ...ress card from the card slot l For a PCI or PCI Express x1 card grasp the card by its top corners and ease it out of its connector l For a PCI Express x16 card push the securing tab grasp the card by its top corners and then ease it out of its connector 7 If you are removing the card permanently install a filler bracket in the empty card slot opening 1 guide clamps 2 2 card retention bracket 3 ali...

Page 11: ...Express Card NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the computer The brackets also keep dust and dirt out of your computer 1 PCI Express x1 card 2 PCI Express x1 card slot 3 PCI Express x16 card slot 4 PCI Express x16 card CAUTION Do not route card cables over or behind the cards Cables routed over the cards can prevent the compu...

Page 12: ...Back to Contents Page Disabled 3 Connect the network cable to the network card s connector Enabled 3 Connect the network cable to the integrated network connector ...

Page 13: ...ctices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING A new battery can explode if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions WARNING To guard against electrical shock always unplug your computer from the el...

Page 14: ... the Computer Cover 4 Connect your computer and devices to electrical outlets and then turn them on 5 Enter system setup see System Setup and restore the settings you recorded in step 1 Back to Contents Page 1 coin cell battery 2 battery socket ...

Page 15: ...Press the computer cover down and slide it towards the front of the computer 6 Replace the thumbscrew that secures the computer cover to the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard agai...

Page 16: ...7 Place the computer in an upright position Back to Contents Page 1 thumbscrew 2 slots 3 computer cover ...

Page 17: ...s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not covered by your warranty CAUTION Do not perform the following steps unless you are familiar with hardware removal and replacement Performing these steps incorrectly could ...

Page 18: ...ng the Processor Fan and Heat Sink Assembly CAUTION When removing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket CAUTION Ground yourself by touching an unpainted metal surface on the back of the computer CAUTION When replacing the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in...

Page 19: ...10 Replace the computer cover see Replacing the Computer Cover Back to Contents Page ...

Page 20: ...m regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your computer with any cover s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is no...

Page 21: ...ponents 6 Slide the hard drive cage towards the back of the chassis Removing the Secondary Hard Drive 1 Follow the instructions in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Remove the primary hard drive see Removing the Primary Hard Drive 4 Remove the hard drive cage see Removing the Hard Drive Cage 5 Remove the four screws that secure the secondary hard drive ...

Page 22: ... and data cables to the secondary hard drive see System Board Components Replacing the Primary Hard Drive 1 Follow the instructions in Before You Begin 2 Check the documentation that shipped with the drive to verify that it is configured for your computer 3 Slide the primary hard drive into the hard drive cage 4 Align the screw holes on the primary hard drive with the screw holes on the chassis 5 ...

Page 23: ...to the chassis 6 Push and slide the optical drive out through the front of the computer 7 Set aside the optical drive in a secure location Replacing the Optical Drive 1 Follow the instructions in Before You Begin 2 Remove the screw from the old optical drive and insert it into the new optical drive NOTE If you are not replacing the optical drive at this time disconnect the other end of the data ca...

Page 24: ...rews that secure the optical drive to the chassis 8 Connect the power and data cables to the optical drive see System Board Components 9 Replace the front bezel see Replacing the Front Bezel 10 Replace the computer cover see Replacing the Computer Cover 11 Connect your computer and devices to electrical outlets and turn them on 12 See the documentation that shipped with the drive for instructions ...

Page 25: ...ble from the system board connector F_USB1 see System Board Components 8 Slide and lift the Media Card Reader to remove it from the top panel Replacing the Media Card Reader 1 Follow the instructions in Before You Begin 2 Gently slide the Media Card Reader guides into the slots in the top panel 3 Replace the two screws that secure the Media Card Reader to the front panel 4 Connect the Media Card R...

Page 26: ... the front bezel see Replacing the Front Bezel 8 Replace the computer cover see Replacing the Computer Cover 9 Connect your computer and devices to electrical outlets and then turn them on Back to Contents Page ...

Page 27: ...ssis 3 Replace the four screws that secure the chassis fan to the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet...

Page 28: ...r Replacing the Processor Fan and Heat Sink Assembly 1 Follow the instructions in Before You Begin 2 Clean the thermal grease from the bottom of the heat sink WARNING Despite having a plastic shield the processor fan and heat sink assembly may be very hot during normal operation Ensure that it has had sufficient time to cool before you touch it CAUTION The processor fan and heat sink assembly is a...

Page 29: ...l they lock on either side of the processor fan and heatsink assembly 7 Rotate the lever clockwise until it locks the processor fan and heatsink assembly to the bracket 8 Connect the processor fan and heat sink assembly cable to the system board connector CPU_FAN1 see System Board Components 9 Replace the computer cover see Replacing the Computer Cover 10 Connect your computer and devices to elect...

Page 30: ...afety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your computer with any cover s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Only a certified service...

Page 31: ...t USB panel cables to the system board connector F_USB2 see System Board Components 5 Replace the front bezel see Replacing the Front Bezel 6 Replace the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page CAUTION Take care not to damage the cable connectors and the cable routing clips when sliding the fro...

Page 32: ...chassis 4 Replace the computer cover see Replacing the Computer Cover Back to Contents Page WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the...

Page 33: ......

Page 34: ...o guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your computer with any cover s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is not cover...

Page 35: ...omputer and devices to electrical outlets and then turn them on If the message appears stating that memory size has changed press F1 to continue 7 Log on to your computer 1 matched memory modules in DIMM connectors 1 and 2 white securing clips 2 matched memory modules in DIMM connectors 3 and 4 black securing clips 1 cutouts 2 2 tab 3 notch 4 memory module CAUTION To avoid damage to the memory mod...

Page 36: ...k the My Computer icon on your Microsoft Windows desktop and click Properties 9 Click the General tab 10 To verify that the memory is installed correctly check the amount of memory RAM listed Back to Contents Page ...

Page 37: ...nstructions in Before You Begin 2 Slide the power supply towards the back of the chassis 3 Align the screw holes on the power supply with the screw holes on the chassis WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance W...

Page 38: ...drives see System Board Components 6 Replace the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page WARNING Failure to replace and tighten all screws may cause electrical shock as these screws are a key part of the system grounding ...

Page 39: ...Set the power button module aside in a secure location Replacing the Power Button Module 1 Follow the instructions in Before You Begin WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical...

Page 40: ...see System Board Components 4 Replace the top cover see Replacing the Top Cover 5 Replace the optical drive see Replacing the Optical Drive 6 Replace the front bezel see Replacing the Front Bezel 7 Replace the computer cover see Replacing the Computer Cover 8 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page ...

Page 41: ...nected to the system board see System Board Components Note the routing of all cables as you remove them so that you can re route them correctly after installing the new system board 8 Remove the eight screws that secure the system board to the chassis 9 Lift the system board up and out of the chassis WARNING Before working inside your computer read the safety information that shipped with your co...

Page 42: ... Express Cards 9 Replace the computer cover see Replacing the Computer Cover 10 Connect your computer and devices to electrical outlets and turn them on 11 Flash the system BIOS as needed Entering the Service Tag in the BIOS 1 Turn on the computer 2 Press F2 during POST to enter the system setup program 3 Navigate to the security tab and enter the service tag in the Set Service Tag field Back to C...

Page 43: ...o wait until you see the Microsoft Windows desktop Then shut down your computer see Turning Off Your Computer and try again Menu Appears on top of the System Setup window This field provides a menu to access the System Setup options Press the up and down arrow keys to navigate As a Menu option is highlighted the Options List lists the options that define the hardware installed on you computer Opti...

Page 44: ...led or Disabled Enabled by default Onboard LAN Boot ROM Enabled or Disabled Disabled by default Boot Device Configuration Boot Settings Configuration Configures the settings during system boot Hard Disk Boot Priority Sets the hard drive boot priority The items displayed are dynamically updated according to the hard drives detected CD DVD Drives Boot Priority Sets the CD DVD drive boot priority The...

Page 45: ... and turn them on Clearing CMOS Settings 1 Follow the instructions in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Locate the 3 pin CMOS reset jumper CLR_CMOS1 on the system board see System Board Components User Password Status of user installed Set Supervisor Password Allows to set the desired supervisor password Exit Exit Options Provides options to Load Defaul...

Page 46: ...pproximately five seconds to clear the CMOS setting 6 Remove the 2 pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3 7 Replace the computer cover see Removing the Computer Cover 8 Connect your computer and devices to electrical outlets and turn them on Back to Contents Page ...

Page 47: ...ing inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance 1 front bezel 2 primary hard drive 3 graphics card bracket optional 4 secondary hard drive 5 system board 6 card retention clamp 7 power supply 8 primary optical drive 9 secondary optical d...

Page 48: ... 13 power button connector FP1 14 SATA connector SATA1 15 SATA connector SATA2 16 SATA connector SATA3 17 SATA connector SATA4 18 SATA connector SATA5 19 front panel USB connector F_USB1 20 front panel USB connector F_USB2 21 front panel USB connector F_USB3 22 front panel USB connector F_USB4 23 Bluetooth power connector PWRSW1 24 PCI card slot PCI1 25 S PDIF connector SPDIF_OUT1 26 front panel a...

Page 49: ...re either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own May 2010 Rev A00 Back to Contents Page NOTE A NOTE ...

Page 50: ... the instructions in Before You Begin 2 Align the tabs in the top cover with the slots in the top panel WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your compu...

Page 51: ...ack of the computer until it clicks into place 4 Replace the optical drive see Replacing the Optical Drive 5 Replace the front bezel see Replacing the Front Bezel 6 Replace the computer cover see Replacing the Computer Cover Back to Contents Page ...

Page 52: ...m the top panel WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance WARNING To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your com...

Page 53: ...nect the top I O panel cables to the system board connectors F_USB3 and F_AUDIO1 see System Board Components 5 Replace the top cover see Replacing the Top Cover 6 Replace the optical drive see Replacing the Optical Drive 7 Replace the front bezel see Replacing the Front Bezel 8 Replace the computer cover see Replacing the Computer Cover 9 Connect your computer and devices to electrical outlets and...

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