Dell Embedded Box PC5000 Service Manual Download

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Dell Embedded Box PC

5000

Service Manual

Computer Model: Dell Embedded Box PC 5000
Regulatory Model: N01PC
Regulatory Type: N01PC001

Summary of Contents for Embedded Box PC5000

Page 1: ...Dell Embedded Box PC 5000 Service Manual Computer Model Dell Embedded Box PC 5000 Regulatory Model N01PC Regulatory Type N01PC001 ...

Page 2: ... to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2017 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2017 03 Rev A01 ...

Page 3: ...ur Embedded Box PC 15 Technical overview 16 System board components 17 Removing the back cover 19 Procedure 20 Replacing the back cover 23 Procedure 23 Removing the hard drive cage 24 Prerequisites 24 Procedure 24 Replacing the hard drive cage 26 Procedure 26 Post requisites 26 Removing the drives from the hard drive cage 27 Prerequisites 27 Procedure 27 3 ...

Page 4: ... bracket 31 Prerequisites 31 Procedure 31 Replacing the solid state drive in to bracket 33 Procedure 33 Post requisites 33 Removing the interposer board 34 Prerequisites 34 Procedure 34 Replacing the interposer board 36 Procedure 36 Post requisites 36 Installing a PCI PCIe card 37 Prerequisites 37 Procedure 38 Post requisites 42 Removing the PCI PCIe card 43 Prerequisites 43 Procedure 44 4 ...

Page 5: ...dure 52 Post requisites 54 Removing the WLAN antenna connectors 55 Prerequisites 55 Procedure 55 Replacing the WLAN antenna connectors 58 Procedure 58 Post requisites 58 Removing the WLAN card 59 Prerequisites 59 Procedure 59 Replacing the WLAN card 61 Procedure 61 Post requisites 63 Removing the WWAN antenna connectors 64 Prerequisites 64 Procedure 64 5 ...

Page 6: ...he WWAN card 70 Procedure 70 Post requisites 72 Removing the SIM card 73 Prerequisites 73 Procedure 73 Replacing the SIM card 75 Procedure 75 Post requisites 76 Removing the CANbus cable 77 Prerequisites 77 Procedure 77 Replacing the CANbus cable 79 Procedure 79 Post requisites 79 Removing the CANbus card 80 Prerequisites 80 Procedure 80 6 ...

Page 7: ...attery 86 Procedure 86 Post requisites 86 Removing the intrusion switch 87 Prerequisites 87 Procedure 87 Replacing the intrusion switch 89 Procedure 89 Post requisites 89 Removing the serial ports 90 Prerequisites 90 Procedure 91 Replacing the serial ports 93 Procedure 93 Post requisites 93 Removing the bottom cover 94 Prerequisites 94 Procedure 94 7 ...

Page 8: ...Procedure 100 Post requisites 100 Removing the heat sink 101 Prerequisites 101 Procedure 101 Replacing the heat sink 103 Procedure 103 Post requisites 104 Removing the power connectors 105 Prerequisites 105 Procedure 105 Replacing the power connectors 108 Procedure 108 Post requisites 108 Removing the top cover 109 Prerequisites 109 Procedure 109 8 ...

Page 9: ...itch 115 Procedure 115 Post requisites 115 Removing the CPU board 116 Prerequisites 116 Procedure 116 Replacing the CPU board 118 Procedure 118 Post requisites 118 Removing the system board 119 Prerequisites 119 Procedure 120 Replacing the system board 123 Procedure 123 Post requisites 123 Entering the Service Tag in the BIOS setup program 124 9 ...

Page 10: ...25 Clearing CMOS settings 126 Removing the Dell logo board 128 Prerequisites 128 Procedure 129 Replacing the Dell logo board 132 Procedure 132 Post requisites 132 Technology and components 134 Power 134 Processor 134 Mechanical 134 Peripherals 135 WLAN WWAN 135 Zigbee 135 CANbus 136 10 ...

Page 11: ...cables from the Embedded Box PC 5 Disconnect all attached devices and peripherals such as keyboard mouse and monitor from the Embedded Box PC 6 After the Embedded Box PC is unplugged press and hold the power button for 5 seconds to ground the system board Safety instructions Use the following safety guidelines to protect your Embedded Box PC from potential damage and ensure your personal safety WA...

Page 12: ...liance CAUTION Before touching anything inside your Embedded Box PC ground yourself by touching an unpainted metal surface such as the metal at the back of the Embedded Box PC While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable ...

Page 13: ...F L8 HEX M3x4 5 Front chassis STDF L15 HEX M3x4 1 CPU board System board STDF L5 HEX M2 5x4 3 System board M2 5x6 2 Heat sink CPU board M3x8 4 Left chassis M3x16 4 Right chassis M3x16 4 Riser card Riser card bracket M3x5 2 Riser card Right chassis M3x5 countersunk 2 WLAN card Carrier board M2x3 2 WWAN card Carrier board M2x3 2 PCI cover Top PCI plate M3x5 countersunk 1 PCI cover Top PCI plate M3x5...

Page 14: ...X 4 40UNCx6 3 8 Bottom I O plate Main chassis M3x5 countersunk 7 Rubber foot Back cover M3x8 4 Back cover Main chassis M3x5 countersunk 5 Hard drive cage Back cover M3x5 4 Top hard drive solid state drive Hard drive cage STDF L5 1 M3x3 4 Bottom hard drive solid state drive Hard drive cage STDF L5 1 M3x3 4 Solid state drive interposer board Solid state drive carrier M2x3 3 Solid state drive Solid s...

Page 15: ... your Embedded Box PC 1 Replace all screws and ensure that no stray screws remain inside the Embedded Box PC 2 Connect any external devices peripherals or cables you removed before working on the Embedded Box PC 3 Connect your Embedded Box PC and all attached devices to their electrical outlets 4 Turn on the Embedded Box PC 15 ...

Page 16: ...d with your Embedded Box PC and follow the steps in Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance 16 ...

Page 17: ...ATA power connector one SATAPWR1 3 SATA power connector two SATAPWR2 4 SATA data connector one SATA2 5 power cable connector PWR IN 6 mPCIE connector one CAN BUS WWAN 7 intrusion switch cable connector INTRUSION 8 SIM card slot SIM SLOT 17 ...

Page 18: ...PWD 11 mPCIE connector two CAN BUS WLAN BT 12 remote power button cable connector PWR BTN 13 serial port cable connector 14 coin cell battery socket 15 CMOS reset jumper CMOS 16 PCIex16 slot 17 CPU board connector DB CN1 DB CN2 18 SATA data connector two SATA1 18 ...

Page 19: ...pped with your Embedded Box PC and follow the steps in Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance 19 ...

Page 20: ...8 screws 4 2 M3x5 countersunk screws 5 3 rubber feet 4 4 back cover 5 chassis 2 Open the back cover from the chassis 3 Disconnect the SATA power and SATA data cable from the hard drive or solid state drive assembly NOTE Disconnect the cables from the second drive if installed 20 ...

Page 21: ...uides on the top cover 1 back cover 2 hard drive Solid state drive assembly 3 routing guide 4 SATA data cable 5 SATA power cable 5 Close the back cover partially and push the back cover forward to release it from the tabs on the chassis 21 ...

Page 22: ...6 Lift the back cover off the chassis 1 back cover 2 chassis 7 Remove the Removing the hard drive cage 22 ...

Page 23: ...ance home page at www dell com regulatory_compliance Procedure 1 Replace the hard drive cage 2 Insert the tabs on back cover at an angle into the slots on the chassis 3 Open the back cover 4 Route the SATA power and SATA data cables through the routing guides 5 Connect the SATA power and SATA data cable to the hard drive or solid state drive assembly NOTE Connect the cables to the second drive if ...

Page 24: ... Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives solid state drives are fragile Exercise care when handling the Solid state hard drive CAUTION To avoid data loss do not remove the hard drive solid state drive while the Embedded Box PC is in sleep or on state Prerequisites Follow step 1 to step 6 in Rem...

Page 25: ...2 Lift the hard drive cage from the back cover 1 hard drive cage 2 M3x5 screws 4 3 back cover 25 ...

Page 26: ...rking inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives solid state drives are fragile Exercise care when handling the Solid state hard drive Procedure 1 Align the screw holes on the hard drive cage with the screw holes on the back cover 2 Replace the screws that secure the hard drive cage to...

Page 27: ...see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives solid state drives are fragile Exercise care when handling the Solid state hard drive CAUTION To avoid data loss do not remove the hard drive solid state drive while the Embedded Box PC is in sleep or on state Prerequisites Follow step 1 to step 6 in Removing the back cover Procedure NOTE Embedded Box...

Page 28: ... out of the hard drive cage 1 back cover 2 STDF L5 1 M3x3 screws 4 3 hard drive cage 4 hard drive solid state drive Procedure to remove bottom drive 1 Remove the screws that secure the bottom drive to the hard drive cage 28 ...

Page 29: ...2 Lift and slide the bottom drive out of the hard drive cage 1 back cover 2 STDF L5 1 M3x3 screws 4 3 drive cage 4 hard drive solid state drive 29 ...

Page 30: ...te hard drive Procedure NOTE If the Embedded Box PC is shipped with two drives the bottom drive has to be replaced first For more information see Procedure to replace bottom drive 1 Insert the drive into the hard drive cage 2 Align the screw holes on the drive with the screw holes on the hard drive cage 3 Replace the screws that secure the hard drive to the hard drive cage Procedure to replace bot...

Page 31: ...ox PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the drives from the hard drive cage Procedure NOTE Embedded Box PC is shipped with hard drive solid state drive or both ...

Page 32: ...2 Remove the solid state drive from the solid state drive slot 1 solid state drive slot 2 solid state drive 3 solid state drive bracket 4 M2x3 screw 32 ...

Page 33: ...e home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the solid state drive Procedure 1 Align the notch on the solid state drive with the tab on the solid state drive slot 2 Slide the solid state drive firmly into the slot and align the screw hole on the solid state drive with the screw hole on the solid state drive bracket 3 Replace t...

Page 34: ...bedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the drives from the hard drive cage 3 Remove the solid state drive from bracket Procedure 1 Remove the screws that secure the interposer bo...

Page 35: ...2 Lift the interposer board off the solid state drive card bracket 1 M2x3 screws 3 2 interposer board 3 solid state drive card bracket 35 ...

Page 36: ...ur Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the interposer board with the screw holes on the solid state drive card bracket 2 Replace the screws that secure the interposer board to the solid state drive card bracket Post requisites 1 Replace the solid state drive in to bracket 2...

Page 37: ...g inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION PCI PCIe cards are fragile Exercise care when handling the cards Prerequisites Follow step 1 to step 6 in Removing the back cover 37 ...

Page 38: ...CI PCIe card slot 1 Remove the screws that secure the PCI PCIe filler plate to the top cover 1 chassis 2 PCI PCIe filler plate 3 M3x5 countersunk screws 2 2 Remove the screws that secure the PCI PCIe filler plate bracket to the chassis 3 Remove the bracket from the chassis 38 ...

Page 39: ...4 Remove the filler plate from the chassis 1 M3x5 countersunk screw 2 PCI PCIe filler plate bracket 3 filler plate 4 chassis 39 ...

Page 40: ...the PCIe or PCI cards in their respective slots on the riser board 1 riser card 2 PCIe card slot 3 PCIe card 6 Replace the filler plate for an empty card slot 7 Replace the filler plate bracket on the chassis 40 ...

Page 41: ...8 Replace the screw that secures the bracket to the chassis 1 filler bracket 2 bracket 3 chassis 4 M3x5 countersunk screw 41 ...

Page 42: ...Replace the screws that secure the PCIe card and the filler plate to the chassis 1 chassis 2 filler plate 3 M3x5 countersunk screws 2 Post requisites Follow step 2 to step 8 in Replacing the back cover 42 ...

Page 43: ...and follow the steps in Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Follow step 1 to step 6 in Removing the back cover 43 ...

Page 44: ...e screws that secure PCI PCIe cards to the chassis 1 chassis 2 PCIe card 3 M3x5 countersunk screws 2 2 Remove the screws that secure the PCI PCIe filler plate bracket to the chassis 3 Remove the bracket from the chassis 44 ...

Page 45: ...4 Remove the filler plate from the chassis 1 M3x5 countersunk screw 2 bracket 3 filler plate 4 chassis 45 ...

Page 46: ...5 Release the PCI PCIe card from the PCI PCIe card slot on the riser card and lift it off the chassis 1 PCIe card 2 PCIe card slot 3 riser card 4 chassis 46 ...

Page 47: ...orking inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Install the PCI PCIe cards in their respective slots on the riser board 1 riser card 2 PCIe card slot 3 PCIe card 47 ...

Page 48: ...the filler plate for an empty card slot 3 Replace the bracket on the chassis 4 Replace the screw that secures the bracket to the chassis 1 filler plate 2 fillet plate bracket 3 chassis 4 M3x5 countersunk screw 48 ...

Page 49: ...place the screws that secure the PCI PCIe card and the filler plate to the chassis 1 chassis 2 filler plate 3 M3x5 countersunk screws 2 Post requisites Follow step 2 to step 8 in Replacing the back cover 49 ...

Page 50: ...bedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Use your fingertips to carefully spread apart the securing clips on each end of the memory modul...

Page 51: ...2 Remove the memory module from the memory module slot 1 memory module 2 memory module slot 3 securing clips 2 51 ...

Page 52: ...the steps in Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 52 ...

Page 53: ...le firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 memory module slot 2 tab 3 notch 4 memory module 53 ...

Page 54: ...Post requisites 1 Replace the PCI PCIe card if necessary 2 Follow step 2 to step 8 in Replacing the back cover 54 ...

Page 55: ...er working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Remove the nuts and washers that secure the WLAN antenna connectors one...

Page 56: ...tors through the chassis 1 chassis 2 WLAN antenna connectors two 3 WLAN antenna connectors one 3 Disconnect the antenna cables from the WLAN card 4 Remove the WLAN antenna cables from the WLAN cable routing guides on the chassis 56 ...

Page 57: ...5 Remove the WLAN antenna cable off the chassis 1 antenna cables 2 routing guide 3 WLAN card 57 ...

Page 58: ...he WLAN antenna connector slots on the bottom cover NOTE Insert the WLAN antenna connectors based on the color indicated behind the bottom cover 2 Replace the nuts and washers that secure the WLAN antenna connectors to the bottom cover 3 Route the WLAN antenna cables through the routing guides on the chassis 4 Connect the WLAN antenna cables to the WLAN card The following table provides the antenn...

Page 59: ...steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Disconnect the antenna cables connected to the WLAN card 2 Remove the screws that secure the WLAN card bracket to the sys...

Page 60: ...4 Slide and remove the WLAN card from the mPCIE2 slot 1 WLAN antenna cables 2 2 WLAN card bracket 3 M2x3 screws 2 4 mPCIE2 slot 5 WLAN card 60 ...

Page 61: ... safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure NOTE To avoid damage to the WLAN card do not place any cables under it 1 Align the notch on the WLAN card with the tab on the mPCIE2 slot 2 Insert the WLAN card at an angle into the mPCIE2 slot 3 Insert the WLAN card bracket into the WLAN card 4 Align the screw holes on the WLAN card brac...

Page 62: ... the antenna cable color scheme for the WLAN card supported by the Embedded Box PC Connectors on the WLAN card Antenna cable color Main white triangle White Auxiliary black triangle Black 1 tab 2 notch 3 WLAN card 4 WLAN card bracket 5 M2x3 screws 2 6 WLAN antenna cables 2 62 ...

Page 63: ...Post requisites 1 Replace the PCI PCIe card if necessary 2 Follow step 2 to step 8 in Replacing the back cover 63 ...

Page 64: ...er working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Remove the nuts and washers that secure the WWAN antenna connectors one...

Page 65: ...ctors through the chassis 1 chassis 2 WWAN antenna connector two 3 WWAN antenna connector one 3 Disconnect the antenna cables from the WWAN card 4 Remove the WWAN antenna cables from the WWAN cable routing guides on the chassis 65 ...

Page 66: ...5 Remove the WLAN antenna cable off the chassis 1 WWAN antenna cables 2 2 routing guide 3 WWAN card 66 ...

Page 67: ...AN antenna connector slots on the bottom cover NOTE Insert the WWAN antenna connectors based on the color indicated behind the bottom cover 2 Replace the nuts and washers that secure the WWAN antenna connectors to the bottom cover 3 Route the WWAN antenna cables through the routing guides on the chassis 4 Connect the WWAN antenna cables to the WWAN card The following table provides the antenna cab...

Page 68: ...r Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Disconnect the antenna cables connected to the WWAN card 2 Remove the screws that secure the...

Page 69: ...3 Slide and remove the WWAN card from the mPCIE1 slot 1 WWAN card 2 WWAN antenna cables 2 3 mPCIE1 slot 4 M2x3 screws 2 69 ...

Page 70: ...ide your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure NOTE To avoid damage to the WWAN card do not place any cables under it 1 Align the notch on the WWAN card with the tab on the mPCIE1 slot 2 Insert the WWAN card at an angle into the mPCIE1 slot 3 Align the screw holes on the WWAN card with the screw holes ...

Page 71: ...s the antenna cable color scheme for the WWAN card supported by the Embedded Box PC Connectors on the WWAN card Antenna cable color Main white triangle White and gray Auxiliary black triangle Black and gray 1 tab 2 notch 3 M2x3 screws 2 4 WWAN card 5 WWAN antenna cables 2 71 ...

Page 72: ...Post requisites 1 Replace the PCI PCIe card if necessary 2 Follow step 2 to step 8 in Replacing the back cover 72 ...

Page 73: ...ing inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the WWAN card Procedure 1 Slide the SIM card slot lock towards the mPCIE1 connector to release the SIM card slot 2 Open t...

Page 74: ...3 Remove the SIM card from the SIM card slot 1 SIM card slot lock 2 SIM card slot 3 SIM card 74 ...

Page 75: ... the steps in Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the SIM card into the SIM card slot 2 Close the SIM card slot 75 ...

Page 76: ...card slot lock sway from the mPCIE1 connector to secure the SIM card slot 1 SIM card slot 2 SIM card slot lock 3 SIM card Post requisites 1 Replace the WWAN card 2 Follow step 2 to step 8 in Replacing the back cover 76 ...

Page 77: ...bedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Disconnect the CANbus cable from the connector on the CANbus card 2 Remove the CANbus cable from the routing guides on the chassis 3 Slide the cable out from ...

Page 78: ...5 Lift the CANbus cable from the Embedded Box PC 1 4 40UNCx6 3 hexagonal screws 2 2 CANbus port 3 routing guides 4 CANbus cable connector 78 ...

Page 79: ...re safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the CANbus port into the CANbus slot on the top cover 2 Replace the hexagonal screws that secure the CANbus port to the top cover 3 Route the CANbus cable through the routing guides on the chassis and under the heat sink plate 4 Connect the CANbus cable to the connector on the C...

Page 80: ... Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure NOTE Embedded Box PC is shipped with a combination of WWAN WLAN or CANbus card depending on the configuration ordered 1 Disconnect the CANbus cable from the ...

Page 81: ...3 Slide and remove the CANbus card from the mPCIE1 slot 1 CANbus card 2 CANbus cable 3 mPCIE1 slot 4 system board 5 M2x3 screws 2 81 ...

Page 82: ...ow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the notch on the CANbus card with the tab on the mPCIE1 slot 2 Insert the CANbus card at an angle into the mPCIE1 slot 3 Align the screw holes on the CANbus card with the screw holes on the system board 4 Replace th...

Page 83: ...connector on the CANbus card 1 mPCIE1 slot 2 tab 3 notch 4 M2x3 screws 2 5 system board 6 CANbus card 7 CANbus card cable Post requisites 1 Replace the PCI PCIe card if necessary 2 Follow step 2 to step 8 in Replacing the back cover 83 ...

Page 84: ...ety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed P...

Page 85: ...2 Lift the coin cell battery out of its socket 1 plastic scribe 2 battery release lever 3 coin cell battery 85 ...

Page 86: ...ng inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Replace the PCI PCIe card if necessary 2 Follow step 2 to step 8 i...

Page 87: ...PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Disconnect the intrusion switch cable from intrusion switch connector on the system board 2 Remove the intrusion switch cable from the routing guides on the chassis 3 Sl...

Page 88: ...5 Remove the intrusion switch from the chassis 1 intrusion switch 2 M3x5 countersunk screw 3 routing guide 4 intrusion switch cable 88 ...

Page 89: ...dded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Replace the screw that secures the intrusion switch to the chassis 2 Route the intrusion switch cable through the routing guides on the chassis and under the heat sink pipe 3 Connect the intrusion switch cable to the intrusion switch connector on the system board Pos...

Page 90: ...n Before working inside your Embedded Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed 90 ...

Page 91: ...Remove the hexagonal screws that secure the serial ports to the bottom cover 1 chassis 2 serial ports 4 3 4 40UNCx6 3 hexagonal screws 8 2 Disconnect the serial port cable from the connector on the system board 91 ...

Page 92: ...3 Remove the serial port cables from the bottom cover and lift it off the chassis 1 chassis 2 serial port connector 3 system board 92 ...

Page 93: ... PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Connect the serial port cable to the connector on the system board 2 Insert the serial ports into the respective slots on the bottom cover NOTE Match the port number with the number on the cable 3 Replace the hexagonal screws that secure the serial ports to the bottom cover ...

Page 94: ...C follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed 3 Remove the WWAN antenna connectors 4 Remove the WLAN antenna connectors 5 Remove the serial ports Procedure 1 Remove t...

Page 95: ...2 Remove the top cover off the chassis 1 M3x5 countersunk screws 7 2 bottom cover 3 chassis 95 ...

Page 96: ...tabs on back cover at an angle into the slots on the chassis 3 Open the back cover 4 Route the SATA power and SATA data cables through the routing guides 5 Connect the SATA power and SATA data cable to the hard drive or solid state drive assembly NOTE Connect the cables to the second drive if installed 6 Close the back cover 7 Align the screw holes on the back cover with the screw holes on the cha...

Page 97: ... Box PC After working inside your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Remove the screws that secure the riser card to the chassis ...

Page 98: ...2 Lift the riser card off the system board 1 screws 2 2 chassis 3 riser card 3 Remove the screws that secure the riser card to the riser card bracket 98 ...

Page 99: ...4 Remove the riser card bracket from the riser card 1 riser card bracket 2 screws 2 3 riser card 99 ...

Page 100: ...ory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screws holes on the riser card bracket with the screw holes on the riser card 2 Replace the screws that secure the riser card bracket to the riser card 3 Insert the riser card into the riser card slots on the system board 4 Align the screw holes on the riser card with the screw holes on the chassis 5 Replace the s...

Page 101: ...in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed Procedure 1 Remove the screws that secure the chassis heat sinks to the sides of the chassis 2 In sequential order as indicated on the heat...

Page 102: ...3 Lift the heat sink off the CPU board 1 heat sink 2 M3x8 heat sink screws 4 3 chassis 4 chassis heat sink 2 5 M3x16 chassis heat sink screws 8 102 ...

Page 103: ...r Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Replace the thermal pads on the heat sink 2 Place the heat sink on the CPU board 3 Align the screw holes on the heat sink with the screw holes on the CPU board 4 In sequential order indicated on the heat sink replace the screws that secure the heat sink to the ...

Page 104: ...Post requisites 1 Replace the riser card 2 Replace the PCI PCIe card if necessary 3 Follow step 2 to step 9 in replacing the back cover 104 ...

Page 105: ... Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed 3 Remove the heat sink Procedure 1 Remove the nut and washer that secure the barrel connector to the chassis 2 Push the barrel connector through the slot chassis 3 Remove the s...

Page 106: ...ower cable from the routing guide on the system board 1 chassis 2 barrel connector 3 routing guide 4 M2 5x2 screw 5 power cable 6 grounding cable 6 Remove the screws that secure the power connector to the chassis 106 ...

Page 107: ...7 Route the power cables along with the barrel connector through the slot on the chassis and remove it from the chassis 1 chassis 2 power connector 3 M2 5x6 screws 2 107 ...

Page 108: ...nce Procedure 1 Insert the power cables along with the barrel connector through the slot on the chassis 2 Replace the screws that secure the power connector to the chassis 3 Route the power cable through the routing guide on the system board 4 Connect the power cable to the system board 5 Replace the screw that secures the grounding cable to the system board 6 Insert the barrel connector through t...

Page 109: ...ow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed 3 Remove the CANbus cable 4 Remove the riser card 5 Remove the power connectors Procedure 1 Disconnect the power switch cable ...

Page 110: ...agonal screws that secure the VGA port to the top cover 1 4 40UNCx6 3 hexagonal screws 2 2 VGA port 3 routing guides 4 4 power connector cable 5 chassis 3 Remove the screws that secure the top cover to the chassis 110 ...

Page 111: ...4 Remove the top cover off the chassis 1 M3x5 countersunk screws 7 2 top cover 3 chassis 5 Remove the power switch 111 ...

Page 112: ...ocedure 1 Replace the power switch 2 Place the top cover on the chassis and align the screw holes on the top cover with the screw holes on the chassis 3 Replace the screws that secure the top cover to the chassis 4 Replace the hexagonal screws that secure the VGA port to the top cover 5 Route the power switch cable through the routing guides on the chassis 6 Connect the power switch cable to the c...

Page 113: ...teps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed 3 Remove the CANbus cable 4 Remove the riser card 5 Remove the power connectors 6 Remove the top cover Procedure 1 To release the powe...

Page 114: ...2 Route the power switch and power switch cable thought the slot on the top cover 1 top cover 2 power switch 3 tabs 2 4 power switch cable 114 ...

Page 115: ...ded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Route the power switch and power switch cable thought the slot on the top cover 2 Push the power switch in to the slot and snap the power switch in place Post requisites 1 Replace the top cover 2 Replace the power connectors 3 Replace the riser card 4 Replace the CANb...

Page 116: ... your Embedded Box PC follow the steps in After working inside your Embedded Box PC For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed 3 Remove the memory module 4 Remove the heat sink Procedure 1 Remove the screws that secure the CPU ...

Page 117: ...2 Lift the CPU board off the system board 1 M2 5x6 screws 2 2 STDF L5 HEX M2 5x4 screws 3 3 CPU board 117 ...

Page 118: ...ty best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Place the CPU board on the CPU board connector the system board 2 Carefully press down on the CPU board 3 Align the screw holes on the CPU board with the screw holes on the system board 4 Replace the screws that secure the CPU board to the system board Post requisites 1 Replace the heat sink...

Page 119: ...he system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace the system board Prerequisites 1 Follow step 1 to step 6 in Removing t...

Page 120: ...Remove the CPU board Procedure 1 Disconnect the serial port cable SATA data cable and SATA power cable from the system board 1 serial port cable 2 SATA data cable 2 3 SATA power cable 2 4 system board 120 ...

Page 121: ...2 Remove the screws that secure the system board to the chassis 1 chassis 2 system board 3 STDF L8 HEX M3x4 screws 5 4 STDF L15 HEX M3x4 screws 1 5 M3x5 screws 8 121 ...

Page 122: ...3 Lift the system board off the chassis 1 chassis 2 system board 122 ...

Page 123: ...d NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the appropriate changes again after you replace the system board Procedure 1 Place the system board on the chassis 2 Align the screw holes on the system board with the screw holes in the chassis 3 Replace the screws that secure the system board to the chassis 4 Connect the ser...

Page 124: ... card if necessary 14 Follow step 2 to step 8 in Replacing the back cover Entering the Service Tag in the BIOS setup program 1 Turn on or restart the Embedded Box PC 2 Press F2 when the Dell logo is displayed to enter the BIOS setup program 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field 124 ...

Page 125: ...st watch for it and then press F2 If you press F2 before the F2 prompt this keystroke is lost If you wait too long and the operating system logo appears continue to wait until you see the desktop Then restart the Embedded Box PC and try again Clearing forgotten passwords NOTE The Embedded Box PC must be disconnected from the electrical outlet to clear the password setting 1 Follow step 1 to step 6...

Page 126: ... step 9 in Replacing the back cover Clearing CMOS settings 1 Follow step 1 to step 6 in Removing the back cover 2 Locate the CMOS reset jumper CMOS on the system board See System board components 3 Move the jumper plug from pins 1 and 2 to 2 and 3 4 Follow step 2 to step 9 in Replacing the back cover 126 ...

Page 127: ...nd wait until the message stating that the CMOS has been cleared appears 6 Shut down the Embedded Box PC 7 Move the jumper plug from pins 2 and 3 to pins 1 and 2 1 jumper plug 8 Follow step 2 to step 8 in Replacing the back cover 127 ...

Page 128: ... Compliance home page at www dell com regulatory_compliance Prerequisites 1 Follow step 1 to step 6 in Removing the back cover 2 Remove the PCI PCIe card if installed 3 Remove the WLAN antenna connectors 4 Remove the WLAN card 5 Remove the WWAN antenna connectors 6 Remove the CANbus card or WWAN card 7 Remove the SIM card 8 Remove the intrusion switch 9 Remove the bottom cover 10 Remove the memory...

Page 129: ...Procedure 1 Remove the screws that secure the left chassis to the front chassis 1 left chassis 2 M3x6 screws 7 3 front chassis 129 ...

Page 130: ...2 Remove the screws that secure the Dell logo board to the front chassis 1 M3x5 screws 3 2 front chassis 130 ...

Page 131: ...3 Remove the Dell logo board from the front chassis 1 Dell logo board 2 front chassis 131 ...

Page 132: ...Replace the screws that secure the Dell logo board to the chassis 3 Align the screw holes on the left chassis with the screw holes on the front chassis 4 Replace the screws that secure the left chassis to the front chassis Post requisites 1 Replace the CPU board 2 Follow step 2 to step 6 in Replacing the top cover 3 Replace the power connectors 4 Replace the riser card 5 Replace the heat sink 6 Re...

Page 133: ...15 Follow step 2 to step 8 in Replacing the back cover 133 ...

Page 134: ...rovides easy access to connectors and switches The Embedded Box PC also supports Dell branded and Unbranded OEM ready front cover versions Feature Description Primary unit Optimized for Fanless design Optimized for easy wall panel and DIN Rail Mount use Easy access to connectors and switches Dell branded and Unbranded OEM ready front cover versions Operating temperature Operating Hard drive 0 C to...

Page 135: ...rals are available in the Embedded Box PC Wall mount bracket Power connector kit Multi Function port Mobile Broadband card Mobile WLAN card CANbus card Power adapter WLAN WWAN The following WLAN and WWAN cards are optionally offered in the Embedded Box PC Dual band 802 11b g n ac Bluetooth 4 1 LE Dell Wireless DW5580 HSPA Zigbee The Zigbee USB module is a wireless mesh module for Dell Embedded Box...

Page 136: ...CANbus The CANBus daughter card is an optional accessory for Embedded Box PC 136 ...

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Dell Embedded Box PC5000, Service Manual

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