Dell EMC PowerEdge R640 Installation And Service Manual Download

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Dell EMC PowerEdge R640

Regulatory Model: E39S Series

Regulatory Type: E39S001

Summary of Contents for PowerEdge R640

Page 1: ...Dell EMC PowerEdge R640 Regulatory Model E39S Series Regulatory Type E39S001 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 09 Rev A05 ...

Page 3: ...ight 32 Processor specifications 32 Supported operating systems 32 Cooling fan specifications 32 PSU specifications 32 System battery specifications 33 Expansion cards and expansion card risers 33 Expansion bus specifications 33 Removing an expansion card riser 38 Installing an expansion card riser 40 Removing expansion card from the expansion card riser 42 Installing an expansion card into expans...

Page 4: ...9 System BIOS 60 iDRAC Settings utility 79 Device Settings 79 Dell Lifecycle Controller 79 Embedded system management 79 Boot Manager 79 Viewing Boot Manager 79 Boot Manager main menu 80 One shot UEFI boot menu 80 System Utilities 80 PXE boot 80 6 Installing and removing system components 81 Safety instructions 81 Before working inside your system 81 After working inside your system 81 Recommended...

Page 5: ...iser 116 Removing expansion card from the expansion card riser 118 Installing an expansion card into expansion card riser 120 M 2 SSD module 123 Removing the M 2 SSD module 123 Installing the M 2 SSD module 124 Optional IDSDM or vFlash module 125 Removing the optional IDSDM or vFlash card 125 Installing optional IDSDM or vFlash card 126 Optional IDSDM or vFlash module 127 Removing the MicroSD card...

Page 6: ...pply unit 156 Installing DC power supply unit 157 Wiring instructions for a DC power supply unit 157 System board 158 Removing the system board 158 Installing the system board 159 Trusted Platform Module 161 Upgrading the Trusted Platform Module 161 Initializing TPM for BitLocker users 162 Initializing the TPM 1 2 for TXT users 163 Control panel 163 Removing the left control panel 163 Installing t...

Page 7: ...Dell EMC 173 Documentation feedback 173 Accessing system information by using QRL 173 Quick Resource Locator for R640 174 Receiving automated support with SupportAssist 174 Recycling or End of Life service information 174 Contents 7 ...

Page 8: ...n the back panel Two AC or DC redundant power supply units NOTE All instances of SAS SATA hard drives SSDs NVMe drives are referred to as drives in this document unless specified otherwise Topics Supported configurations for PowerEdge R640 Front view of the system Back view of the system Drive indicator codes LCD panel Locating the Service Tag of your system System information label Supported conf...

Page 9: ...Figure 1 Supported configurations for PowerEdge R640 Dell EMC PowerEdge R640 overview 9 ...

Page 10: ...to five status LEDs and an overall system health LED Chassis health and system ID bar For more information see the Status LED indicators section Quick Sync 2 wireless Indicates a Quick Sync enabled system The Quick Sync feature is optional This feature allows management of the system by using mobile devices This feature aggregates hardware or firmware inventory and various system level diagnostic ...

Page 11: ... the front of the system Item Ports panels and slots Icon Description 1 Left control panel N A Contains the system health and system ID status LED and the iDRAC Quick Sync 2 wireless indicator NOTE The iDRAC Quick Sync 2 indicator is available only on certain configurations Status LED Enables you to identify any failed hardware components There are up to five status LEDs and an overall system heal...

Page 12: ...on 5 USB port optional The USB port is USB 3 0 compliant 6 Right control panel N A Contains the power button USB port iDRAC Direct micro port and the iDRAC Direct status LED 7 Information tag N A The Information Tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC the Information tag a...

Page 13: ...SB port iDRAC Direct micro port and the iDRAC Direct status LED 5 Information tag N A The Information Tag is a slide out label panel that contains system information such as Service Tag NIC MAC address and so on If you have opted for the secure default access to iDRAC the Information tag also contains the iDRAC secure default password Left control panel view Figure 5 Left control panel with option...

Page 14: ...none of the following conditions exist A cooling fan has been removed or has failed System cover air shroud memory module blank or back filler bracket is removed Ambient temperature is too high External airflow is obstructed If the problem persists see Getting help Electrical indicator The indicator turns solid amber if the system experiences an electrical error for example voltage out of range or...

Page 15: ...s turned off Press the iDRAC Quick Sync 2 button to turn on the iDRAC Quick Sync 2 feature If the LED fails to turn on reseat the left control panel flex cable and check If the problem persists see the Getting help section Solid white Indicates that iDRAC Quick Sync 2 is ready to communicate Press the iDRAC Quick Sync 2 button to turn off If the LED fails to turn off restart the system If the prob...

Page 16: ...ively connected to a device For more information see the iDRAC Quick Sync 2 indicator codes section 4 iDRAC Direct port Micro AB USB The iDRAC Direct Micro AB USB port enables you to access the iDRAC Direct Micro AB features For more information see the Integrated Dell Remote Access Controller User s Guide at www dell com poweredgemanuals iDRAC Direct LED indicator codes The iDRAC Direct LED indic...

Page 17: ...ss expansion cards For more information on the expansion cards that are supported on your system see the Expansion card guidelines 2 Drive slot 2 N A Enable you to install drives that are supported on your system For more information about drives see the Technical specifications section 3 Power supply unit 2 N A For more information about the PSU configurations see the Technical specifications sec...

Page 18: ...fy a system in a rack by turning on the system ID button You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode Figure 8 Back view of system with 3 PCIe expansion slots Table 11 2 X 2 5 inch drive system with 3 PCIe expansion slot Item Ports panels or slots Icon Description 1 PCIe expansion card slot 3 N A The expansion slot s enable you to connect PCI ...

Page 19: ...able and view system status when the CMA is installed 9 System identification button The System Identification ID button is available on the front and back of the systems Press the button to identify a system in a rack by turning on the system ID button You can also use the system ID button to reset iDRAC and to access BIOS using the step through mode Figure 9 Back view of system with 2 PCIe expan...

Page 20: ...s the embedded iDRAC on a separate management network see the www dell com poweredgemanuals 8 System status indicator cable port N A Enables you to connect the status indicator cable and view system status when the CMA is installed 9 System identification button The System Identification ID button is available on the front and back of the systems Press the button to identify a system in a rack by ...

Page 21: ...alid power source is connected to the PSU and the PSU is operational Blinking amber Indicates a problem with the PSU Not illuminated Power is not connected to the PSU Blinking green When the firmware of the PSU is being updated the PSU handle blinks green CAUTION Do not disconnect the power cord or unplug the PSU when updating firmware If firmware update is interrupted the PSUs do not function Bli...

Page 22: ...or supported voltage CAUTION If two PSUs are installed both the PSUs must have the same type of label for example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating This results in a PSU mismatch condition or failure to turn the system on CAUTION When correcting a PSU mismatch replace only the...

Page 23: ...moval during this time Flashes green amber and then turns off Predicted drive failure Flashes amber four times per second Drive failed Flashes green slowly Drive rebuilding Solid green Drive online Flashes green for three seconds amber for three seconds and then turns off after six seconds Rebuild stopped LCD panel The LCD panel provides system information status and error messages to indicate if ...

Page 24: ...splay Displays system information status and error messages or iDRAC IP address Viewing Home screen The Home screen displays user configurable information about the system This screen is displayed during normal system operation when there are no status messages or errors When the system turns off and there are no errors LCD enters the standby mode after five minutes of inactivity Press any button ...

Page 25: ...CSI or Network devices Name Displays the name of the Host Model or User String for the system Number Displays the Asset tag or the Service tag for the system Power Displays the power output of the system in BTU hr or Watts The display format can be configured in the Set home submenu of the Setup menu Temperature Displays the temperature of the system in Celsius or Fahrenheit The display format can...

Page 26: ...System information label PowerEdge R640 Front system information label Figure 15 LED behavior Figure 16 Configuration and layout and express service tag 26 Dell EMC PowerEdge R640 overview ...

Page 27: ...PowerEdge R640 Service information Figure 17 Service information electrical overview network daughter card and miniPERC installation Dell EMC PowerEdge R640 overview 27 ...

Page 28: ...Figure 18 Memory information jumper setting and NVDIMM battery removal 28 Dell EMC PowerEdge R640 overview ...

Page 29: ... features configuring and logging in to iDRAC and managing your system remotely see the Integrated Dell Remote Access Controller User s Guide For information about understanding Remote Access Controller Admin RACADM subcommands and supported RACADM interfaces see the RACADM CLI Guide for iDRAC For information about Redfish and its protocol supported schema and Redfish Eventing implemented in iDRAC...

Page 30: ...rams enterprise systems management see the OpenManage Connections Enterprise Systems Management documents www dell com openmanagemanuals Working with the Dell PowerEdge RAID controllers For information about understanding the features of the Dell PowerEdge RAID controllers PERC Software RAID controllers or BOSS card and deploying the cards see the Storage controller documentation www dell com stor...

Page 31: ...r 10 x 2 5 inches 482 0 mm 18 97 inches 434 0 mm 17 08 inches 42 8 mm 1 68 inches 35 84 mm 1 41 inches 22 0 mm 0 87 inches 733 82 mm 29 61 inches 772 67 mm 30 42 inches 8 x 2 5 inches 482 0 mm 18 97 inches 434 0 mm 17 08 inches 42 8 mm 1 68 inches 35 84 mm 1 41 inches 22 0 mm 0 87 inches 683 05 mm 26 89 inches 721 91 28 42 inches 3 Technical specifications 31 ...

Page 32: ...ards and memory modules Your system supports up to eight standard or high performance cooling fans NOTE High performance fans can be identified by a blue label on top of the cooling fan Mixing of standard and high performance cooling fans is not supported Each fan is listed in the systems management software referenced by the respective fan number If there is a problem with a particular fan you ca...

Page 33: ... a F1 F2 pause occurs and an error message is displayed Expansion bus specifications The PowerEdge R640 system supports PCI express PCIe generation 3 expansion cards which are installed on the system using expansion card risers This system supports 1A 2A 1B and 2B expansion card risers Expansion card installation guidelines Depending on your system configuration the following PCI Express PCIe gene...

Page 34: ...rofile 10Gb NICs Mellanox 1 Low Profile 10Gb NICs QLogic 1 Low Profile 10Gb NICs Solarflare 1 Low Profile FC8 HBA Emulex 1 Low Profile FC8 HBA QLogic 1 Low Profile 1Gb NICs Broadcom 1 Low Profile 1Gb NICs Intel 1 Low Profile Adapter RAID Dell design 1 Low Profile External RAID Dell design 1 Low Profile Non RAID Dell design 1 Low Profile Integrated RAID Dell design Integrated Slot NONE rNDC Broadco...

Page 35: ...le FC8 HBA QLogic 1 2 3 Low Profile 1Gb NICs Broadcom 1 2 3 Low Profile 1Gb NICs Intel 1 2 3 Low Profile External RAID Dell design 1 2 3 Low Profile Non RAID Dell design 1 3 Low Profile Integrated RAID Dell design Integrated Slot NONE rNDC Broadcom Integrated Slot NONE rNDC Intel Integrated Slot NONE rNDC Mellanox Integrated Slot NONE rNDC QLogic Integrated Slot NONE Table 25 Riser configurations ...

Page 36: ...l Height Infiniband HCA EDR Mellanox 2 Full Height 100G NICs Mellanox 2 Full Height Omni Path HFI Intel 2 Full Height 40G NICs Intel 2 Full Height 40G NICs Mellanox 2 Full Height FC32 HBA QLogic 2 Full Height FC32 HBA Emulex 2 Full Height 25G NICs Broadcom 2 Full Height 25G NICs Mellanox 2 Full Height 25G NICs QLogic 2 Full Height FC16 HBA QLogic 2 Full Height FC16 HBA Emulex 2 Full Height 10Gb NI...

Page 37: ... NICs Intel 1 2 Low Profile 40G NICs Mellanox 1 2 Low Profile FC32 HBA QLogic 1 2 Low Profile FC32 HBA Emulex 1 2 Low Profile 25G NICs Broadcom 1 2 Low Profile 25G NICs Mellanox 1 2 Low Profile 25G NICs QLogic 1 2 Low Profile FC16 HBA QLogic 1 2 Low Profile FC16 HBA Emulex 1 2 Low Profile 10Gb NICs Broadcom 1 2 Low Profile 10Gb NICs Intel 1 2 Low Profile 10Gb NICs Mellanox 1 2 Low Profile 10Gb NIC...

Page 38: ...A remove the expansion card from the riser if installed Disconnect any cables connected to the expansion card Steps Hold the touch points and lift the expansion card riser from the riser connector on the system board NOTE While removing the riser 1B press the tabs and hold the touch point to lift the expansion card riser from the system board Figure 20 Removing the expansion riser 1B 38 Technical ...

Page 39: ...Figure 21 Removing the expansion riser 1A Figure 22 Removing the expansion riser 2A Technical specifications 39 ...

Page 40: ...able Steps If removed install the expansion cards into the expansion card riser Holding the touch points align the expansion card riser with the connector and the riser guide pin on the system board NOTE While installing riser 1B press the tabs and hold the touch point to align the expansion card riser and the riser guide pin on the system board Lower the expansion card riser into place until the ...

Page 41: ...Figure 24 Installing the expansion riser 1A Figure 25 Installing the expansion riser 1B Technical specifications 41 ...

Page 42: ...e documentation for the card Removing expansion card from the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system If applicable remove the air shroud If applicable disconnect the cables from the expansion card When removing a card from riser 2 or 3 ensure that the PCIe card holder latch is cl...

Page 43: ...y its edges and pull the card until the card edge connector disengages from the expansion card connector on the riser Figure 28 Removing the expansion card from expansion card riser 1 Figure 29 Removing the expansion card from expansion card riser 2B Technical specifications 43 ...

Page 44: ...nd push the expansion card latch NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Installing an expansion card into expansion card riser Prerequisites Follow the safety guidelines listed ...

Page 45: ...nsion card slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 32 Removing the metal filler bracket on Riser 2B Figure 33 Removing the metal filler bracket on Riser 1A Hold the card by its edges and align the card edge connector with the expansion ca...

Page 46: ...Figure 34 Installing an expansion card into the expansion riser 1B Figure 35 Installing expansion cards into the expansion riser 1A 46 Technical specifications ...

Page 47: ...2 GB 6 TB 1024 GB 12 TB 256 GB 256 GB 3 TB 512 GB 6 TB 128 GB 128 GB 1 5 TB 256 GB 3 TB Quad rank 64 GB 64 GB 768 GB 128 GB 1 5 TB RDIMM Single rank 8 GB 8 GB 96 GB 16 GB 192 GB Dual rank 16 GB 16 GB 192 GB 32 GB 384 GB 32 GB 32 GB 384 GB 64 GB 768 GB 64 GB 64 GB 768 GB 128 GB 1536 GB NVDIMM N Single rank 16 GB Not supported with single processor Not supported with single processor RDIMM 192 GB RD...

Page 48: ...stem HWRAID 2 x M 2 SSDs 120GB 240 GB The card supports up to two 6 Gbps M 2 SATA drives The BOSS adapter card has a x8 connector using PCIe gen 2 0 x2 lanes available only in the low profile and half height form factor External PERC RAID H840 12Gbps SAS HBAs non RAID External 12Gbps SAS HBA non RAID Internal HBA330 non RAID Drives Hard drive specifications The PowerEdge R640 supports Up to ten 2 ...

Page 49: ... 0 management port N A N A Ten hard drive systems One 4 pins USB 2 0 compliant port Two 9 pin USB 3 0 compliant ports One 9 pin USB 3 0 compliant ports One 5 pin micro USB 2 0 management port N A N A NIC ports The PowerEdge R640 system supports four Network Interface Controller NIC ports on the back panel which are available in the following configurations Four RJ 45 ports that support 10 100 and ...

Page 50: ... and one card for vFlash The MicroSD card capacity for IDSDM are 16 32 or 64 GB while for vFlash the MicroSD card capacity is 16 GB The IDSDM or vFlash module combines the IDSDM or vFlash features into a single module NOTE There are two dip switches on the IDSDM vFlash card for write protection NOTE One IDSDM card slot is dedicated for redundancy NOTE It is recommended to use Dell branded MicroSD ...

Page 51: ...s of 6 G for up to 11 ms Storage Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms Table 34 Maximum altitude specifications Maximum altitude Specifications Operating 3048 m 10 000 ft Storage 12 000 m 39 370 ft Table 35 Operating temperature de rating specifications Operating temperature de rating Specific...

Page 52: ...panded operating temperature restrictions Do not perform a cold startup below 5 C The operating temperature specified is for a maximum altitude of 3050 m 10 000 ft 150 W 8 C 165 W 12 C and higher wattage processor TDP 165 W are not supported Redundant power supply unit is required Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported NVDIMM Ns are not supp...

Page 53: ...quired Eight high performance fans Two 1U 2 pipe heat sink for CPU 200 205 W Not required Required 22 blanks PowerEdge R640 3 5 inch hard drives x 4 with NVMe drives x 2 in the rear 2 Two 1U standard heat sink for CPU 165 W Not required Required 22 blanks Eight standard fans Two 1U 2 pipe heat sink for CPU 155 W 165 W FO Two 1U 2 pipe heat sink for CPU 200 205W NOTE 165 W and 150 W FO includes Int...

Page 54: ...e heat sink required Not supported 70 to 165 W High performance fans and standard heat sink required Not supported High performance fans and standard heat sink required Not supported NOTE PowerEdge R640 does not support x3 GPU T4 PPGXG in 2 5 inch x10 hard drive chassis Ambient temperature limitations The following table lists configurations that require ambient temperature less than 35 C NOTE The...

Page 55: ...ments do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor NOTE Air entering the data center must have the MERV11 or MERV13 filtration Conductive dust Air must be free of conductive dust zinc whiskers or other conductive particles NOTE This condition applies to data center and non data center environments Corrosive dust Air must ...

Page 56: ... iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP configuration you must request for it at the time of purchase This option is set to DHCP by Default You can set up the IP address by using one of the following interfaces Interfaces Document Section iDRAC Settings utility Dell...

Page 57: ...face Reference Guide at www dell com poweredgemanuals Options to install the operating system If the system is shipped without an operating system install a supported operating system by using one of the following resources Table 44 Resources to install the operating system Resources Location iDRAC www dell com idracmanuals Lifecycle Controller www dell com idracmanuals Lifecycle Controller OpenMa...

Page 58: ...re Steps Go to www dell com support home In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service Tag select Detect Product to allow the system to automatically detect the Service Tag or click View products and navigate to your product Click Drivers Downloads The drivers that are appl...

Page 59: ... device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing System Setup To view the System Setup screen...

Page 60: ...The System BIOS Settings screen details are explained as follows Option Description System Information Provides information about the system such as the system model name BIOS version and Service Tag Memory Settings Provides information and options related to the installed memory Processor Settings Provides information and options related to the processor such as speed and cache size SATA Settings...

Page 61: ...e the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again On the System Setup Main Menu screen click System BIOS On the System BIOS screen click System Information System Information details About this task The System Information screen details are explained as follows Op...

Page 62: ...ype of memory installed in the system System Memory Speed Specifies the system memory speed System Memory Voltage Specifies the system memory voltage Video Memory Specifies the amount of video memory System Memory Testing Specifies whether the system memory tests are run during system boot Options are Enabled and Disabled This option is set to Disabled by default Memory Operating Mode Specifies th...

Page 63: ...view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher logical processor idling Viewing Processor Settings To view the Processor Settings screen perform the following steps Steps Power on or restart your system Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load befo...

Page 64: ...et to Disabled by default UPI Prefetch Enables you to get the memory read started early on DDR bus The Ultra Path Interconnect UPI Rx path will spawn the speculative memory read to Integrated Memory Controller iMC directly This option is set to Enabled by default Logical Processor Idling Enables you to improve the energy efficiency of a system It uses the operating system core parking algorithm an...

Page 65: ...system to finish booting and then restart your system and try again On the System Setup Main Menu screen click System BIOS On the System BIOS screen click SATA Settings SATA Settings details About this task The SATA Settings screen details are explained as follows Option Description Embedded SATA Enables the embedded SATA option to be set to AHCI Mode or RAID Mode This option is set to AHCI Mode b...

Page 66: ...etails About this task The NVMe Settings screen details are explained as follows Option Description NVMe Mode Enables you to set the NVMe mode This option is set to Non RAID by default Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI It also enables you to specify the boot order UEFI The Unified Extensible Firmware Interface UEFI is a new interface bet...

Page 67: ... option is set to Disabled only the first drive in the list is attempted to boot When this option is set to Enabled all drives are attempted to boot in the order selected in the Hard Disk Drive Sequence This option is not enabled for UEFI Boot Mode This option is set to Disabled by default Generic USB Boot Enables or disables the USB boot option This option is set to Disabled by default Hard disk ...

Page 68: ...o save the settings on exit Network Settings You can use the Network Settings screen to modify UEFI PXE iSCSI and HTTP boot settings The network settings option is available only in the UEFI mode NOTE BIOS does not control network settings in the BIOS mode For the BIOS boot mode the option ROM of the network controllers handles the network settings Viewing Network Settings To view the Network Sett...

Page 69: ...f all integrated devices including the video controller integrated RAID controller and the USB ports Viewing Integrated Devices To view the Integrated Devices screen perform the following steps Steps Power on or restart your system Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish ...

Page 70: ... Embedded Video Controller Displays the current state of the embedded video controller The Current State of Embedded Video Controller option is a read only field If the Embedded Video Controller is the only display capability in the system that is no add in graphics card is installed then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controll...

Page 71: ...ifurcation Option Description Auto Discovery Bifurcation Settings Platform Default Bifurcation Auto Bifurcation and Manual bifurcation Slot 1 Bifurcation x16 Bifurcation Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port Viewing Serial Communication To view the Serial Communication screen perform the following steps Steps Power ...

Page 72: ...ed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1 Failsafe Baud Rate Specifies the failsafe baud rate for console redirection The BIOS attempts to determine the baud rate automatically This failsafe baud rate is used only if the attempt fails and the value must not be changed This option is ...

Page 73: ...y Enables you to select the Processor Uncore Frequency option Dynamic mode enables the processor to optimize power resources across cores and uncores during runtime The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option Energy Efficient Policy Enables you to select the Energy Efficient Policy option ...

Page 74: ...curity NOTE The TPM menu is available only when the TPM module is installed Enables you to control the reporting mode of the TPM The TPM Security option is set to Off by default You can only modify the TPM Status TPM Activation and the Intel TXT fields if the TPM Status field is set to either On with Pre boot Measurements or On without Pre boot Measurements TPM Information Enables you to change th...

Page 75: ...e Boot Policy When Secure Boot policy is set to Standard the BIOS uses the system manufacturer key and certificates to authenticate pre boot images When Secure Boot policy is set to Custom the BIOS uses the user defined key and certificates Secure Boot policy is set to Standard by default Secure Boot Mode Enables you to configure how the BIOS uses the Secure Boot Policy Objects PK KEK db dbx If th...

Page 76: ...the system About this task If you have assigned a setup password the system accepts your setup password as an alternate system password Steps Power on or reboot your system Type the system password and press Enter Next steps When Password Status is set to Locked type the system password and press Enter when prompted at reboot NOTE If an incorrect system password is typed the system displays a mess...

Page 77: ...an use the password status option with the setup password option to protect the system password from unauthorized changes Redundant OS Control In the Redundant OS Control screen you can set the redundant OS information This enables you to set up a physical recovery disk on the system Viewing Redundant OS Control To view the Redundant OS Control screen perform the following steps Steps Power on or ...

Page 78: ... restart your system and try again On the System Setup Main Menu screen click System BIOS On the System BIOS screen click Miscellaneous Settings Miscellaneous Settings details About this task The Miscellaneous Settings screen details are explained as follows Option Description System Time Enables you to set the time on the system System Date Enables you to set the date on the system Asset Tag Spec...

Page 79: ... delivered as part of the iDRAC out of band solution and Dell system embedded Unified Extensible Firmware Interface UEFI applications Embedded system management The Dell Lifecycle Controller provides advanced embedded system management throughout the lifecycle of the system The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system ...

Page 80: ...fecycle Controller program System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell One shot UEFI boot menu One shot UEFI boot menu enables you to select a boot device to boot from System Utilities System Utilities contains the following utilities that can be launched Launch Diagnostics BIOS Update File Explorer Reboot System PXE boot You can use the P...

Page 81: ...r product NOTE It is recommended that you always use an antistatic mat and antistatic strap while working on components inside the system CAUTION To ensure proper operation and cooling all bays in the system and system fans must be always populated with a component or a blank Before working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions Steps Turn off t...

Page 82: ... insulation from size 10 AWG solid or stranded insulated copper wire NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Optional front bezel Removing the front bezel The procedure to remove the front bezel with and without the LCD panel is the same Prerequisites Follow the safety guidelines listed in Safety instructions Steps Unlock the bezel by using the bezel key Press the releas...

Page 83: ...Installing the optional front bezel with the LCD panel System cover Removing the system cover Prerequisites Follow the safety guidelines listed in Safety instructions Turn off the system including any attached peripherals Disconnect the system from the electrical outlet and disconnect the peripherals Steps Using a 1 4 inch flat head or a Phillips 2 screwdriver rotate the latch release lock counter...

Page 84: ...eft inside the system Steps Align the tabs on the system cover with the guide slots on the system Push the system cover latch down The system cover slides forward the tabs on the system cover engage with the guide slots on the system and the system cover latch locks into place Using a 1 4 inch flat head or Phillips 2 screwdriver rotate the latch release lock clockwise to the locked position 84 Ins...

Page 85: ...ane cover Removing the backplane cover Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system Remove the system cover Steps Slide the backplane cover in the direction of the arrows marked on the backplane cover Lift the backplane cover away from the system Installing and removing system components 85 ...

Page 86: ...Follow the procedure listed in Before working inside your system Install the system cover Steps Align the tabs on the backplane cover with the guide slots on the system Slide the backplane cover toward the front of the system until the cover locks into place Figure 42 Installing the backplane cover 86 Installing and removing system components ...

Page 87: ...e shipped with your product NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue Figure 43 Inside the system 1 PCIe expansion riser 1 right control panel cable cover 2 hard drive cage 3 optical drive 4 optical drive release latch 5 backplane release latch 6 cabling latch 7 cooling fan 8 8 air shroud 9 processor and DIMM blank 10 processor 2 sl...

Page 88: ...ing fan 8 7 air shroud 8 processor and DIMM blank 9 processor 2 slot 10 IDSDM vFlash module slot 11 expansion riser 2 B 12 expansion riser 1 B 13 PCIe shroud 14 integrated storage controller card 15 processor 1 16 intrusion switch 17 cabling latch 18 SAS expander board 19 hard drive backplane 20 left control panel cable cover 88 Installing and removing system components ...

Page 89: ...age controller card 16 processor 1 17 intrusion switch 18 cabling latch 19 hard drive backplane 20 left control panel cable cover Air shroud Removing the air shroud Prerequisites CAUTION Never operate your system with the air shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data Follow the safety guidelines listed in Safety instructions Follow th...

Page 90: ...procedure listed in Before working inside your system If applicable route the cables inside the system along the system wall and secure the cables by using the cable latch Steps Align the tabs on the air shroud with the slots on the system Lower the air shroud into the system until it is firmly seated When firmly seated the memory socket numbers marked on the air shroud align with the respective m...

Page 91: ...u to a risk of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time Follow the safety guidelines listed in Safety instructions Remove the air shroud Steps Holding the touch points on the cooling fan lift the fan to disconnect the connector on the fan ...

Page 92: ...cise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time Follow the safety guidelines listed in Safety instructions Steps Holding the touch points on the cooling fan align the connector on the cooling fan with the connector on the system board Push the cooling fan by pressi...

Page 93: ...DIMMs Non Volatile DIMMs NVDIMM Ns and DCPMM System memory holds the instructions that are executed by the processor Your system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into six channels Six memory channels are allocated to each processor In each channel the release tabs of the first socket are marked white and the second s...

Page 94: ...d B10 Slots B5 and B11 Slots B6 and B12 General memory module installation guidelines To ensure optimal performance of your system observe the following general guidelines when configuring your system memory If your system s memory configurations fail to observe these guidelines your system might not boot stop responding during memory configuration or operate with reduced memory The memory bus may...

Page 95: ...lease tabs and 8 GB memory modules in the sockets with black release tabs Memory modules of different capacities can be mixed provided other memory population rules are followed For example 8 GB and 16 GB memory modules can be mixed In a dual processor configuration the memory configuration for each processor must be identical For example if you populate socket A1 for processor 1 then populate soc...

Page 96: ...r1 A12 Processor2 B12 Configuration 7 12x 16 GB RDIMMs 4x NVDIMM Ns Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 A8 Processor2 B7 B8 Configuration 8 22x 32 GB RDIMMs 4x NVDIMM Ns Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 A8 Processor2 B7 B8 Configuration 9 20x 32 GB RDIMMs 4x NVDIMM Ns Processor1 A1 2 3 4 5 6 7 8 9 10 Processor2 B1 2 3 4 5 6...

Page 97: ...ent capacities are not allowed For more information about the supported DCPMM configurations see the Dell EMC DCPMM User s Guide at https www dell com support home us en 19 products server_int server_int_poweredge Table 51 Memory Mode configurations Dual and Quad socket Optane DIMMs per CPU DRAM DIMMs per CPU Total capacity per CPU 2 Socket OS Memory capacity 4 Socket OS Memory capacity DDR DCPMM ...

Page 98: ...ules This feature provides maximum reliability and enables the system to continue running even during a catastrophic memory failure by switching over to the mirrored copy The installation guidelines to enable Mirror Mode require that the memory modules be identical in size speed and technology and they must be populated in sets of 6 per processor Single Rank Spare Mode Single Rank Spare Mode alloc...

Page 99: ...will result in unbalanced memory configurations which in turn will result in performance loss It is recommended to populate all memory channels identically with identical DIMMs for best performance Optimizer population order is not traditional for 4 and 8 DIMM installations of single processor For 4 DIMMs A1 A2 A4 A5 For 8 DIMMs A1 A2 A4 A5 A7 A8 A10 A11 Mirror population order 1 2 3 4 5 6 7 8 9 1...

Page 100: ... or 12 DIMMs per processor Removing a memory module The procedure for removing a DIMM module and an NVDIMM N module is identical Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system CAUTION To prevent data loss and potential damage to your system ensure that your system LEDs on system LEDs on NVDIMM N and LEDs on ...

Page 101: ...ny memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Steps Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges ensuring not to touch the middle of the memory module or metallic contacts CAUTION To prevent damage to the memory module or the memory module socket during installa...

Page 102: ...n the system memory test in system diagnostics NVDIMM N battery Removing the NVDIMM N battery Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system CAUTION To prevent data loss ensure that your system and LEDs on NVDIMM N and NVDIMM N battery are turned off before removing the NVDIMM N battery CAUTION To avoid dama...

Page 103: ... N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Steps Holding the edges align the NVDIMM N battery with the battery connector on the system board Connect the cables to the NVDIMM N battery Using the Phillips 2 screwdriver tighten the screw to secure the NVDIMM N battery Figure 54 Installing the NVDIMM N batter...

Page 104: ...plicable remove the air shroud Steps Using a Torx T30 screwdriver loosen the screws on the heat sink in the order below a Loosen the first screw three turns b Loosen the second screw completely c Return to the first screw and loosen it completely Pushing both blue retention clips simultaneously lift the processor and heat sink module PHM processor and heat sink module Set the PHM aside with the pr...

Page 105: ...sink with the processor side facing up Insert a flat blade screwdriver into the release slot marked with a yellow label Twist do not pry the screwdriver to break the thermal paste seal Push the retaining clips on the processor bracket to unlock the bracket from the heat sink Figure 56 Loosening the processor bracket Lift the bracket and the processor away from the heat sink and place the processor...

Page 106: ...racket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor NOTE Ensure that the processor and the bracket are placed in the tray before you install the heat sink Figure 58 Installing the processor bracket If you are using an existing heat sink remove the thermal grease from the heat sink by using a clean lint free cloth Use the thermal grease syringe in...

Page 107: ...ocks onto the heat sink NOTE Ensure that the two guide pin holes on the bracket match the guide holes on the heat sink Do not press on the heat sink fins Ensure that the pin 1 indicator on the heat sink is aligned with the pin 1 indicator on the bracket before placing the heat sink onto the processor and bracket Installing and removing system components 107 ...

Page 108: ...ard and then place the processor and heat sink module PHM on the processor socket CAUTION To avoid damaging the fins on the heat sink do not press down on the heat sink fins NOTE Ensure that the PHM is held parallel to the system board to prevent damaging the components Push the blue retention clips inward to allow the heat sink to drop into place Using the Torx T30 screwdriver tighten the screws ...

Page 109: ... system from turning on However if a F1 F2 pause occurs and an error message is displayed Expansion bus specifications The PowerEdge R640 system supports PCI express PCIe generation 3 expansion cards which are installed on the system using expansion card risers This system supports 1A 2A 1B and 2B expansion card risers Expansion card installation guidelines Depending on your system configuration t...

Page 110: ...llanox 1 Low Profile 100G NICs Mellanox 1 Low Profile Omni Path HFI Intel 1 Low Profile Infiniband HCA FDR Mellanox 1 Low Profile 40G NICs Intel 1 Low Profile 40G NICs Mellanox 1 Low Profile FC32 HBA QLogic 1 Low Profile FC32 HBA Emulex 1 Low Profile 25G NICs Broadcom 1 Low Profile 25G NICs Mellanox 1 Low Profile 25G NICs QLogic 1 Low Profile FC16 HBA QLogic 1 Low Profile FC16 HBA Emulex 1 Low Pro...

Page 111: ... HBA QLogic 1 2 3 Low Profile FC16 HBA Emulex 1 2 3 Low Profile 10Gb NICs Broadcom 1 2 3 Low Profile 10Gb NICs Intel 1 2 3 Low Profile 10Gb NICs Mellanox 1 2 3 Low Profile 10Gb NICs QLogic 1 2 3 Low Profile 10Gb NICs Solarflare 1 2 3 Low Profile FC8 HBA Emulex 1 3 Low Profile FC8 HBA QLogic 1 2 3 Low Profile 1Gb NICs Broadcom 1 2 3 Low Profile 1Gb NICs Intel 1 2 3 Low Profile External RAID Dell de...

Page 112: ...8 HBA Emulex 1 Low Profile FC8 HBA QLogic 1 Low Profile 1Gb NICs Broadcom 1 Low Profile 1Gb NICs Intel 1 Low Profile Adapter RAID Dell design 1 Low Profile External RAID Dell design 1 Low Profile Non RAID Dell design 1 Low Profile HWRAID BOSS ODM 2 Full Height Infiniband HCA EDR Mellanox 2 Full Height 100G NICs Mellanox 2 Full Height Omni Path HFI Intel 2 Full Height 40G NICs Intel 2 Full Height 4...

Page 113: ...RAID Dell design 1 Low Profile HWRAID BOSS ODM 1 2 Low Profile NVMe PCIe SSD Dell design 1 2 Low Profile Infiniband HCA EDR Mellanox 1 2 Low Profile 100G NICs Mellanox 1 2 Low Profile Omni Path HFI Intel 1 2 Low Profile Infiniband HCA FDR Mellanox 1 2 Low Profile 40G NICs Intel 1 2 Low Profile 40G NICs Mellanox 1 2 Low Profile FC32 HBA QLogic 1 2 Low Profile FC32 HBA Emulex 1 2 Low Profile 25G NIC...

Page 114: ...safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system Before removing the expansion card riser 2A remove the expansion card from the riser if installed Disconnect any cables connected to the expansion card Steps Hold the touch points and lift the expansion card riser from the riser connector on the system board NOTE While removing the rise...

Page 115: ...Figure 63 Removing the expansion riser 1A Figure 64 Removing the expansion riser 2A Installing and removing system components 115 ...

Page 116: ...s If removed install the expansion cards into the expansion card riser Holding the touch points align the expansion card riser with the connector and the riser guide pin on the system board NOTE While installing riser 1B press the tabs and hold the touch point to align the expansion card riser and the riser guide pin on the system board Lower the expansion card riser into place until the expansion...

Page 117: ...Figure 66 Installing the expansion riser 1A Figure 67 Installing the expansion riser 1B Installing and removing system components 117 ...

Page 118: ...tation for the card Removing expansion card from the expansion card riser Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system If applicable remove the air shroud If applicable disconnect the cables from the expansion card When removing a card from riser 2 or 3 ensure that the PCIe card holder latch is closed 118 ...

Page 119: ...es and pull the card until the card edge connector disengages from the expansion card connector on the riser Figure 70 Removing the expansion card from expansion card riser 1 Figure 71 Removing the expansion card from expansion card riser 2B Installing and removing system components 119 ...

Page 120: ...he expansion card latch NOTE You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Installing an expansion card into expansion card riser Prerequisites Follow the safety guidelines listed in Safety...

Page 121: ...d slots to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 74 Removing the metal filler bracket on Riser 2B Figure 75 Removing the metal filler bracket on Riser 1A Hold the card by its edges and align the card edge connector with the expansion card connec...

Page 122: ...Figure 76 Installing an expansion card into the expansion riser 1B Figure 77 Installing expansion cards into the expansion riser 1A 122 Installing and removing system components ...

Page 123: ...d in the documentation for the card M 2 SSD module Removing the M 2 SSD module Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system Remove the air shroud Remove the BOSS card NOTE Removing the BOSS card is similar to the procedure for removing an expansion card riser Steps Loosen the screws and lift the retention ...

Page 124: ...equisites Follow the safety guidelines listed in Safety instructions Steps Align the M 2 SSD module connectors with the connectors on the BOSS card Push the M 2 SSD module until the module is seated firmly on the BOSS card Secure the M 2 SSD module on the BOSS card with the retention straps and screws 124 Installing and removing system components ...

Page 125: ...he optional IDSDM or vFlash card Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in After working inside your system If you are replacing the IDSDM vFlash card remove the MicroSD cards NOTE Temporarily label each MicroSD card with its corresponding slot number after removal Steps Locate the IDSDM vFlash connector on the system board To locate ID...

Page 126: ...lash card Prerequisites Follow the safety guidelines listed in Safety instructions Steps Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the Jumpers and connectors section Align the IDSDM vFlash card with the connector on the system board Push the IDSDM vFlash card until it is firmly seated on the system board 126 Installing and removing system components...

Page 127: ...le Removing the MicroSD card Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system Steps Locate the MicroSD card slot on the vFlash IDSDM module and press the card to partially release it from the slot To locate IDSDM vFlash module see the System board jumpers and connectors section Hold the MicroSD card and remove...

Page 128: ...NOTE If reinstalling ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps Locate the MicroSD card connector on the IDSDM vFlash module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM vFlash see the System board jumpers and connectors section NOTE The slot is ...

Page 129: ...emove the expansion card riser 2 or the rear drive cage depending on the configuration of your system Steps Using a Phillips 2 screwdriver loosen the captive screws that secure the network daughter card NDC to the system board Hold the NDC by the edges on either side of the touch points and lift to remove it from the connector on the system board Slide the NDC towards the front of the system until...

Page 130: ...he captive screws at the back end of the card with the screw holes on the system board Press the touch points on the card until the card connector is firmly seated on the system board connector Using a Phillips 2 screwdriver tighten the captive screws to secure the NDC to the system board Figure 86 Installing the network daughter card Next steps Install the expansion card riser 2 or the rear drive...

Page 131: ...he air shroud Steps Using Phillips 2 screwdriver loosen the screws that secure the integrated storage controller cable to the connector on the system board Lift the integrated storage controller cable to disconnect it from the connector on the system board Figure 87 Removing the integrated storage controller cable Lift one end of the card and angle it to disengage the card from the card holder on ...

Page 132: ...s Angle the integrated storage controller card and align the end of the card with the controller card connector on the system board Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system board NOTE Ensure that the slots on the system board align with the screw holes on the integrated storage controller card connector 1...

Page 133: ... cable with the screw holes on the connector Using Phillips 2 screwdriver tighten the screws to secure the integrated storage controller card cable to the card connector on the system board Figure 90 Installing the integrated storage controller card cable Next steps Install the air shroud Follow the procedure listed in After working inside your system Installing and removing system components 133 ...

Page 134: ...S drives with 2 5 inch 7 2K SATA or Nearline SAS drives on the same backplane is not supported You can mix solid state drives with hard drives on the same backplane Figure 91 4 X 3 5 drive backplane 1 release tab 2 2 SAS cable A connector 3 SAS cable B connector 4 backplane signal cable connector Figure 92 8 X 2 5 drive backplane 1 release tab 2 2 SAS cable A connector 3 backplane signal cable con...

Page 135: ...ackplane cover away from the system Figure 94 Removing the backplane cover Installing the backplane Prerequisites Follow the safety guidelines listed in Safety instructions NOTE The procedure to install the backplane is similar for all backplane configurations Steps Use the hooks on the system as guides to align the slots on the backplane with the guides on the system Lower the drive backplane unt...

Page 136: ...st note the number of each drive and temporarily label them before removal so that you can replace them in the same locations Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system Remove all the drives from the rear drive cage Disconnect all the cables from the backplane Remove the rear drive cage Steps Using Phillips 2 screwdri...

Page 137: ...ve rear backplane Installing the 2 5 inch drive rear backplane Prerequisites Follow the safety guidelines listed in Safety instructions Steps Use the hooks on the rear drive cage as guides to align the drive backplane Lower the backplane into the system until it is firmly seated Using Phillips 2 screwdriver replace the screws to secure the backplane to the rear drive cage Installing and removing s...

Page 138: ... drive rear backplane Next steps Install the rear drive cage Install all the drives Connect all the cables to the backplane Follow the procedure listed in Before working inside your system 138 Installing and removing system components ...

Page 139: ... expander power cable 7 NVMe cable BP PCIe B1 and BP PCIe A1 8 NVMe cable BP PCIe B0 and BP PCIe A0 9 rear backplane power cable Rear BP J_BP_BPO to MB J_BP_PWR_A1 10 rear backplane signal cable Rear BP J_BP_SIG0 to MB J_BP_SIG1 11 rear backplane 12 PCIe expansion card 13 PCIe cable 14 mini PERC card 15 system board 16 SAS cable BP MiniSAS HD A2 to MB J_SAS_1 17 SAS cable BP BP SAS A0 BP SAS B0 to...

Page 140: ...le routing clip 5 backplane power cable BP J_BP_PWR_A1 to MB J_BP1 6 backplane expander power cable BP J_BP_PWR_A to MB J_BP1 7 NVMe cable BP PCIe B1 and BP PCIe A1 8 NVMe cable BP PCIe B0 and BP PCIe A0 9 mini PERC card 10 system board 11 SAS cable BP BP SAS A0 BP SAS B0 to MP J_STORAGE1 12 cable routing clip 140 Installing and removing system components ...

Page 141: ...ble BP J_BP_PWR_A1 to MB J_BP1 6 backplane expander power cable BP J_BP_PWR_A to MB J_BP1 7 NVMe cable BP PCIe B1 and BP PCIe A1 8 NVMe cable BP PCIe B0 and BP PCIe A0 9 PCIe expansion card 10 NVMe signal cable PCIe card to BP PCIe A2 11 mini PERC card 12 SAS cable BP BP SAS A0 BP SAS B0 to MP J_STORAGE1 13 system board 14 cable routing clip Installing and removing system components 141 ...

Page 142: ...le BP J_BP_SIG to MB J_BP_SIG1 6 mini PERC card 7 SAS cable BP J_SAS_A to MB J_STORAGE1 8 cable routing clip Figure 103 Cable routing 8 x 2 5 drive backplane with mini PERC 1 drive backplane 2 cable routing clip 3 backplane signal cable BP J_BP_SIG to MB J_BP_SIG1 4 backplane power cable BP J_BP_PWR_A1 to MB J_BP1 5 mini PERC card 6 system board 142 Installing and removing system components ...

Page 143: ...ard Removing the SAS expander card Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system Remove the cooling shroud Remove the cooling fan assembly Remove the backplane cover Disconnect the SAS cables from the SAS expander card Steps Using Philips 2 screwdriver loosen the screws that secure the SAS expander card to ...

Page 144: ...instructions Steps Align the slots on the SAS expander card with the standoffs on the expander card tray Slide the SAS expansion card until the connectors on the SAS expander card engage with the SAS connectors on the backplane Using Philips 2 screwdriver tighten the screws to secure the SAS expander card to the expander card tray 144 Installing and removing system components ...

Page 145: ...rive cage Removing the rear drive cage Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system Remove all the drives Disconnect all the cables from the rear drive backplane Steps Using Phillips 2 screwdriver loosen the screws that secure the drive cage to the system Pull and hold the screws to lift the drive cage awa...

Page 146: ... screws on the drive cage with the screw holes on the system chassis Lower the drive cage into the system until it is firmly seated and the screws locks into place Using Phillips 2 screwdriver tighten the screws Figure 108 Installing the rear drive cage Next steps Reconnect all the disconnected cables to the rear drive backplane Install all the drives 146 Installing and removing system components ...

Page 147: ...the System board jumpers and connectors section CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery Use a plastic scribe to pry out the system battery Figure 109 Removing the system battery To install a new system battery hold the battery with the positive side facing up and slide it under the securing tabs Press the battery...

Page 148: ...ve the USB 3 0 and USB 2 0 modules is similar Steps Disconnect the USB cable from the USB connector on the system board For more information see the System board jumpers and connecters section Using Phillips 1 screwdriver remove the screws on the USB module Slide the module out of the system until it is free of the USB module slot on the front panel Figure 111 Removing the USB module Next steps In...

Page 149: ...procedure listed in After working inside your system VGA module Removing the VGA module Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system Remove the front bezel Remove the backplane cover Remove the air shroud Disconnect the VGA cable from the VGA connector on the system board For locating the connector see the...

Page 150: ...move the air shroud NOTE Ensure that you note the routing of the cables as you remove them from the system board Route these cables properly when you replace them to prevent them from being pinched or crimped Steps Route the VGA cable through the VGA module slot on the front of the system and slide the VGA module into the slot Align the hole on the module with the screw hole on the system Using th...

Page 151: ... cable connects to the internal USB port on the system board In this scenario the default internal USB port is available under the backplane cover The position of the default internal USB port may vary depending on the configuration of your system Replacing the optional internal USB memory key Prerequisites CAUTION To avoid interference with other components in the server the maximum permissible d...

Page 152: ...ical drive NOTE Ensure that you note the routing of the power and data cable on the side of the system and drive Route these cables properly when you replace them to prevent them from being pinched or crimped Steps Press the release tab to release the optical drive Slide the optical drive out of the system until it is out of the optical drive slot If you are not adding a new optical drive install ...

Page 153: ...supported even if the PSUs have the same power rating Mixing PSUs will result in mismatch condition or failure to turn the system on NOTE Titanium PSU is nominally rated for 200 V AC to 240 V AC input only NOTE When two identical PSUs are installed power supply redundancy 1 1 with redundancy or 2 0 without redundancy is configured in system BIOS In redundant mode power is supplied to the system eq...

Page 154: ...d in Safety instructions Steps If you are installing a second power supply unit remove the power supply unit blank in the bay by pulling the blank outward CAUTION To ensure proper system cooling the power supply unit blank must be installed in the second power supply unit bay in a non redundant configuration Remove the power supply unit blank only if you are installing a second power supply unit F...

Page 155: ...delines listed in Safety instructions Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle Unlatch and lift the optional cable management arm if it interferes with the PSU removal For information about the cable management arm see the system s rack documentation at www dell com poweredgemanuals Steps Press...

Page 156: ...g the power cable to the PSU secure the cable to the PSU with the strap NOTE When installing hot swapping or hot adding a new PSU wait for 15 seconds for the system to recognize the PSU and determine its status The PSU redundancy may not occur until discovery is complete Wait until the new PSU is discovered and enabled before you remove the other PSU The PSU status indicator turns green to signify...

Page 157: ...that both the PSUs are of the same type and have the same maximum output power NOTE The maximum output power shown in watts is listed on the PSU label Steps Slide the PSU into the system until the PSU is fully seated and the release latch snaps into place Next steps If you have unlatched the cable management arm relatch it For information about the cable management arm see the system s rack docume...

Page 158: ...um stranded red wire V DC return One UL 10 AWG 2 m maximum green with a yellow stripe stranded wire safety ground System board Removing the system board Prerequisites CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Be sure to create and safely store this recovery key If you replace this syst...

Page 159: ...ard toward the front of the system to disengage the connectors from the slots on the chassis Incline the system board at an angle and lift the system board out of the chassis Figure 121 Removing the system board Next steps Install the system board Installing the system board Prerequisites Follow the safety guidelines listed in Safety instructions Steps Unpack the new system board assembly CAUTION ...

Page 160: ...ore the Service Tag For more information see the Restoring the Service Tag by using the Easy Restore feature section If the Service Tag is not backed up in the backup flash device enter the Service Tag manually Update the BIOS and iDRAC versions Re enable the Trusted Platform Module TPM For more information see the Upgrading the Trusted Platform Module section Import your new or existing iDRAC Ent...

Page 161: ...ag only when the Service Tag field is empty Ensure that you enter the correct service tag Once the service tag is entered it cannot be updated or changed Click OK Entering the system Service Tag by using System Setup If Easy Restore fails to restore the Service Tag use System Setup to enter the Service Tag Steps Turn on the system Press F2 to enter System Setup Click Service Tag Settings Enter the...

Page 162: ...tem board Removing the TPM Steps Locate the TPM connector on the system board Press to hold the module down and remove the screw using the security Torx 8 bit shipped with the TPM module Slide the TPM module out from its connector Push the plastic rivet away from the TPM connector and rotate it 90 counterclockwise to release it from the system board Pull the plastic rivet out of its slot on the sy...

Page 163: ...Removing the left control panel Prerequisites Follow the safety guidelines listed in Safety instructions Follow the procedure listed in Before working inside your system Remove the air shroud For ease of removal of the left control panel remove the cooling fan 1 to access the cable latch Steps Pull the cable latch and disconnect the control panel cable from the system board connector Pull the cabl...

Page 164: ... side wall of the system Align the left control panel assembly with the control panel slot on the system and place the assembly in the slot on the system Connect the control panel cable to the system board connector and secure it using cable latch Using a Phillips 1 screwdriver install the screws that secure the control panel to the system Figure 126 Installing the left control panel Using Phillip...

Page 165: ...ling fan 8 to access the cable latch Steps Lift the cable latch and disconnect the control panel cable from the connector on the system board NOTE Ensure that you note the routing of the cables as you remove them from the system board You must route the cables properly when you replace them to prevent the cables from being pinched or crimped Using a Phillips 1 screwdriver remove the screws that se...

Page 166: ...eps Route the control panel cable through the side wall of the system Align the right control panel assembly with the control panel slot on the system Connect the control panel cable to the connector on the system board and lower the cable latch to secure the cable in place Using a Phillips 1 screwdriver install the screw that secures the control panel to the system Figure 130 Installing the right...

Page 167: ...Figure 131 Installing the cable cover Next steps If applicable install the cooling fan 8 Follow the procedure listed in After working inside your system Installing and removing system components 167 ...

Page 168: ...ovide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot Steps When the system is booting press F11 Use the up arrow and down arrow...

Page 169: ...l detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded System diagnostics 169 ...

Page 170: ...rds in the system Jumpers on the system board help to disable the system and setup passwords You must know the connectors on the system board to install components and cables correctly Topics System board jumpers and connectors System board jumper settings Disabling forgotten password System board jumpers and connectors Figure 132 System board jumpers and connectors 8 170 Jumpers and connectors ...

Page 171: ...tor 3 16 J_STORAGE_M2 SAS connector 2 17 J_STORAGE_M1 SAS connector 1 18 J_SATA_C SATA connector 19 J_USB_INT Internal USB port 20 J_IDSDM_vFLASH IDSDM vFlash module connector 21 J_RISER2 Riser 2 connector 22 J_NDC Network Daughter Card connector 23 J1 SATA connector 24 J_SATA_B SATA connector 25 J_SATA_A SATA connector 26 J_BP_SIG0 Backplane signal connector 0 27 J_BPO Backplane power connector 2...

Page 172: ...is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that are shipped with your product Steps Power off the system including any attached peripherals and disconnect the system from the electrical outlet Remove the system cover Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 Install the system cover The existing passwords are...

Page 173: ...d For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed For contact details of Dell EMC Global Technical Support a Click Global Technical Support b The page is displayed with details to call chat or e mail the Dell EMC Global Technical Support team Documentation feedback You can...

Page 174: ... detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system state information from your devices and uploads it securely to Dell EMC This information is used by Dell EMC Technical Support to trou...

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