Datamax E-class E-3202 Operator'S Manual Download

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E-3202

Cash Drawer

Operator’s Manual

Datamax International

Herbert House

12 Elizabeth Way, Pinnacles

Harlow, Essex CM19 5FE UK

Phone: +44 1279 772200

Fax: +44 1279 424448

Asia-Pacific

19 Loyang Way

#01-01 CILC Building

Singapore 508724

Phone: +65 542-2611

Fax: +65 542-3611

Corporate Headquarters

4501 Parkway Commerce Blvd.

Orlando, Fl 32808

Phone: 407-578-8007

Fax: 407-578-8377

Summary of Contents for E-class E-3202

Page 1: ...eth Way Pinnacles Harlow Essex CM19 5FE UK Phone 44 1279 772200 Fax 44 1279 424448 Asia Pacific 19 Loyang Way 01 01 CILC Building Singapore 508724 Phone 65 542 2611 Fax 65 542 3611 Corporate Headquarters 4501 Parkway Commerce Blvd Orlando Fl 32808 Phone 407 578 8007 Fax 407 578 8377 ...

Page 2: ......

Page 3: ...ising out of the use or inability to use the Firmware Software Trademarks ESC POS trademark of EPSON EPSON IBM WINDOWS are respectively registered trademarks from EPSON Corporation IBM Corporation and MICROSOFT Corporation All other trademarks are trademarks of their respective holders Information in this document is subject to change without notice and does not represent a commitment on the part ...

Page 4: ...er sole responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 1993 Class B EN 55024 1 1998 C US Listed UL1950 Information Technology Equipment As an Energy Star Partner the manufacturer has determined that this product meets the Energy Star guidelines for energy efficiency ...

Page 5: ...lid surface Ø To protect your printer from overheating make sure all openings on the printer are not blocked Ø Do not place the printer on or near a heat source Ø Do not use your printer near water or spill liquid into it Ø Be certain that your power source matches the rating listed on your printer If you are unsure check with your dealer or with your local power company Ø Do not place the power c...

Page 6: ......

Page 7: ...Printer 5 3 2 Loading Media 6 3 3 Optional Mounting Bracket 7 Printer Operation 4 0 Printer Operation 9 4 1 Buttons and Indicators 9 4 1 1 Buttons 9 4 1 2 Operating Modes and Indicator Status 10 4 1 3 Button Functions 10 4 1 4 Other Modes 12 4 1 5 Autotest Printout 14 4 2 Emulation Choices 15 4 3 Common Configurations 16 4 4 Connecting to an ESC POS Terminal 19 4 5 Connecting to a PC 20 4 6 Changi...

Page 8: ... Media 34 6 2 User Interface 34 6 3 Communications 34 6 3 1 Cash Drawer Communications 35 6 4 Electrical Characteristics 35 6 5 Mechanical 35 6 6 Operation 36 6 7 List of Accessories 36 6 8 Options 36 Appendix A Character Sets And Barcodes A 1 Appendix B Printer cable Pin assignment B 1 Appendix C Opening Methods and Warnings C 1 Appendix D Warranty Statement D 1 ...

Page 9: ...l footprint makes it a perfect choice for applications such as point of sale receipts office warehousing and barcode applications This manual provides all the information necessary to operate the printer Refer to the instructions included with the software you have chosen If you wish to write a custom program visit our website at http www datamaxcorp com for a copy of the Programmer s Manual ...

Page 10: ...ures Standard Features Printing Ø Direct Thermal Printing Ø 203 DPI 8 dots mm Memory Ø SRAM 256 KB Ø Flash 512 KB Interfaces This printer is equipped with Ø RS 232 serial interface via a mini DIN socket Ø Epson 24V compatible cash drawer interface Operational Ø 2 multifunction buttons Ø 2 status LEDs ...

Page 11: ...t of the damage The printer is carefully packaged to avoid any damage during transit In order to operate the printer you will need to remove the packaging materials i e tape and foam that were placed in the printer for shipment 2 1 Inspecting the Printer After removing the printer from the packaging material check the contents of the package The following items should be included ...

Page 12: ...ion and advice regarding your specific application needs always consult a qualified media specialist or a Datamax Media Representative Paper Specifications Media Type Continuous Thermal Receipt Paper Min Media Width 0 55 14 2mm Max Media Width 3 34 85mm Max Media Thickness 5 7mil 156um Max Outside Roll Diameter 2 35 60mm Core 25mm 1mm ...

Page 13: ...to this connector 2 Connect the cash drawer cable not supplied to the printer and the other end to the cash drawer Warning DO NOT connect this printer to any type of telephone line or equipment 3 Connect the one end of the power supply to the back of the printer and the other end to a properly grounded outlet Once the power supply has been connected the printer will automatically power up To remov...

Page 14: ...ia should be against the Fixed Paper Guide The roll should unravel as shown and have the Sense Marks if any to the left 3 Move the Adjustable Paper Guide from the far left side of the media bay to a slot that accommodates your media See Appendix C of this manual for more information of the position of the Paper Guides 4 Pull a few inches of media out of the printer and close the Bay Door Media Rol...

Page 15: ...unt 1 Depending on your mounting surface the Mounting Bracket can be secured using Screws Bolts Double sided tape or Velcro strips 2 Hook the front of the printer under the Mounting Bracket Tab Pull forward and push down to lock the printer into the bracket 3 Be sure the Mounting Bracket does not interfere with the ports on the back of the printer ...

Page 16: ...8 E 3202 Cash Drawer Printer ...

Page 17: ...ators operating modes and settings 4 1 Buttons and Indicators 4 1 1 Buttons The printer is equipped with two push buttons These multi function buttons are sensitive to the length of time the button is held down The printer recognizes a long push when the button is held down for more than two seconds A short push is when the button is pushed down for less than one second ...

Page 18: ...ions Short Push Turns on the printer and enters ONLINE Mode Long Push Turns on the printer and enters DUMP Mode Long Push Simultaneously Turns on the printer and enters SETTINGS Mode Short Push Turns on the printer and enters ONLINE Mode Long Push Turns on the printer and produces an AUTOTEST printout See Section 4 1 5 for information and an example of the AUTOTEST printout Note After approximatel...

Page 19: ...ush Toggles ONLINE Mode on and off Long Push Turns the printer off Short Push Not Used Long Push Not Used Short Push Toggles ONLINE Mode on and off Long Push Turns the printer off Short Push Printer will feed one blank line Long Push Printer will feed one blank page ...

Page 20: ...rature Allow 5 10 minutes for the printhead to cool Once the error condition has been satisfied the printer will automatically exit the ERROR mode and return to the OFFLINE mode To return to the ONLINE mode and continue printing press the Left Button once This mode will allow the user to verify the data received by the printer While in dump mode the printer will print the received data in hexadeci...

Page 21: ...may change your software using the downloading procedure each time you switch your printer on the software will be verified If the software is not operational for any reason your printer will turn to download mode indicators alternatively flashing waiting for new software Software flash files are available through Datamax Technical Support at 407 523 5550 Datamax Technical Support will determine i...

Page 22: ...erforms an Autotest and prints a test page in order to check the printhead and diagnose print quality Autotest is printed on the first line To perform this test turn the printer off both lights off Then press and hold the right button until the Autotest begins to print ...

Page 23: ...E 3202 Custom programs designed to control the E 3202 POS system software that uses Epson POS printers or at least Epson ESC POS printer language Datamax Seagull Windows driver Epson 24 pin Windows page mode The generic Epson compatible 24 pin printer driver which ships with Windows95 TrueType fonts and graphics Factory Default Custom 1 Not Used Reserved 1 Windows line mode Used for Windows applic...

Page 24: ...inter and the other end to the cash drawer 4 Configure the printer for use with the ESC POS emulation 5 Put a roll of continuous thermal paper into the printer 6 Print from your application software Print with other Windows applications using the E 3202 Windows driver 1 Setup the E 3202 printer and apply AC power 2 Connect the data cable between the E 3202 and your PC 3 Install the Datamax Seagull...

Page 25: ... change settings use the NO key to move from chapter to another Use the YES key to enter a chapter Within a chapter use the NO key to move from one parameter to another Use the YES key to validate your parameter 6 Move through the communication settings making sure to set the parameters so that they match those of your PC s communication port 7 When you enter the Emulation chapter be sure to set i...

Page 26: ...er to another Use the YES key to enter a chapter Within a chapter use the NO key to move from one parameter to another Use the YES key to validate your parameter 6 Move through the communication settings making sure to set the parameters so that they match those of your PC s communication port 7 When you enter the Emulation chapter be sure to set it to Epson 24 pin 8 In the Character Set chapter t...

Page 27: ...your terminal settings Default Communication parameters Speed 9600 baud Data 8 bits Parity None Control Hardware To check the current emulation and communication parameters of your printer 1 Make sure that a roll of paper is loaded 2 Set the printer to Off 3 Press both buttons simultaneously until the configuration is printed If the configuration is not correct see section 4 4 Changing the Default...

Page 28: ...e Datamax Seagull Windows Driver is not installed 1 Double click the Printers icon in the Control Panel 2 Double click on Add a Printer 3 Install the Datamax E 3202 printer driver 4 Choose the serial port and set the port to the following parameters Speed 9600 baud Data 8 bits Parity None Stop bit 1 Control Hardware Printer parameters 1 Make sure that a roll of paper is loaded Set the printer to t...

Page 29: ...ed press Yes Press Yes to enter the next section 9 If no more changes are required press No until the end and then press Yes to save your changes 10 Your printer is now configured to work with your PC You can use your favorite text editor to create your printouts 4 6 Changing the Default Settings Your printer is shipped with the following standard configuration Communication Parameters Emulation C...

Page 30: ...ersion AA xx xx PRESENT SETTINGS Communication parameters Speed 9600 baud Data 8 bits Parity None Control Hardware Ø To keep these settings unchanged push the NO key Ø To enter the set up menu push the YES key Set up menu To change settings Ø Use the No key to move from a chapter section to another Ø Use the YES key to enter a chapter section Within a chapter section Ø Use the No key to move from ...

Page 31: ...115000 baud To skip push NO When the selected choice is displayed push YES Format of the serial bus 8 bits 7 bits To skip push NO When the desired setting is displayed push YES Parity None Even Odd To skip push NO When the desired setting is displayed push YES Flow control of the data transmission Hardware DTR low Xon Xoff mode To skip push NO When the desired setting is displayed push YES ...

Page 32: ...861 Island 862 Hebrew 863 French 858 International with the Euro symbol 437 English USA To skip push NO When the selected choice is displayed push YES Width 9x24 12x24 16x24 To skip push NO When the selected choice is displayed push YES Country USA France Germany United kingdom Denmark 1 Sweden Italy Spain 1 Japan Norway Denmark 2 Spain 2 Latin America To skip push NO When the selected choice is d...

Page 33: ...ic line skip after enter Yes No To skip push NO When the selected choice is displayed push YES Automatic enter after line skip Yes No To skip push NO When the selected choice is displayed push YES Contrast by 20 The printer will ask you to increase or decrease the contrast The contrast can be increased or decreased by steps of 20 The limit is 100 20 40 60 80 80 60 40 20 To skip push NO When the se...

Page 34: ...he precedent menu the choice will be 55 50 45 40 35 30 25 To skip push NO When the selected choice is displayed push YES Once the desired parameters have been selected Ø Push YES to save the changes and exit from the setting menu Ø Push NO to exit without saving All new parameter settings will be saved until a new change has been made The new settings will be retained even if the printer is turned...

Page 35: ...ter troubleshooting Periodic maintenance will guarantee continued optimum printer performance 5 1 Cleaning Ø Turn the printer OFF Ø Regularly clean the printer case with a damp cloth Ø Do not use liquid cleaners or aerosol cleaners Ø Clean the printhead once a month using a cotton swab dampened with isopropyl alcohol ...

Page 36: ... the E 3202 Also make sure that the opposite end of the power supply cable is connected to an appropriate AC power source Lights are both on but the printer does not print Make sure that the data cable is properly connected between the E 3202 and the host computer Paper guide will not move Make sure that you are trying to move the adjustable paper guide and not one of the fixed paper guides The E ...

Page 37: ...ten clips and then try closing the paper bay door The printer makes a grinding sound and produces distorted or condensed print Unplug the printer s power cable Open the paper bay door Remove the roll of print media and make sure that the roll is tight with no loose coils of media Replace the media and close the bay door Power on the printer and try again If the problem continues contact Technical ...

Page 38: ...the following settings Select an emulation that will accommodate your PC s software ESC POS or Epson 24 pin Make sure that your printer s COM port settings match those of your PC Make sure that you have a roll of print media properly loaded in the printer The printer produces garbage characters when it prints Make sure that you have selected the correct emulation Also make sure that your printer s...

Page 39: ...er please follow the following steps 1 Turn the printer OFF 2 Unplug all attached cables 3 Place the printer in its original box 4 If you plan to use the printer in a foreign country before plugging your printer to the local power supply verify that your AC adapter is compatible with the local standards ...

Page 40: ...32 E 3202 Cash Drawer Printer ...

Page 41: ...35 85mm Printing speed up to 2 s 50mm s Character size H x V 9 x 24 12 x 24 16 x 24 Maximum number of characters per line 9x24 12x24 16x24 80 mm 640 dots 71 53 40 Resident characters sets for each characters size IBM 437 850 852 857 860 861 862 863 858 Emulation ESC POS WINDOWS EPSON compatible 24 pin Print data buffer SRAM 256 KB Flash 512 KB Paper out detection Optoelectronic sensor ...

Page 42: ...pper side ON OFF LINE Menu idle mode Left hand push button upper side ON OFF ON LINE YES functions Right hand push button upper side Line and form feed LF FF and NO function Parameter settings printout menu Push button entry with a simultaneous push on both buttons 6 3 Communications ITEM SPECIFICATION Communication type RS232C Parameter settings configuration mode Printout menu Baud rate 1200 to ...

Page 43: ...r kick out signal 1 3 VCC 24V 4 VCC 24V 5 Drawer kick out signal 2 6 Frame Ground 6 4 Electrical Characteristics ITEM SPECIFICATION Printer supply voltage 16 VAC 2 2 A Power consumption 50 W printing mode 1 W idle mode automatic AC DC adapter In 16 VAC 2 2A 230Vac 50Hz CE plug 230Vac 50Hz GB plug 120Vac 60Hz US plug 6 5 Mechanical ITEM SPECIFICATION Material housing Plastic Weight of printer Weigh...

Page 44: ...ons 32 to 122 F RH 5 to 85 0 to 40 C RH 5 to 85 6 7 List of Accessories ITEM SPECIFICATION AC DC adapter 230V CE plug 2 3 A 16 VAC 230V GB plug 2 3 A 16 VAC 120V US plug 2 2 A 16 VAC Communication cable RS232C DB9S Mini DIN 2m 6 8 Options Contact your dealer for availability Part Description 32 2490 01 RS 232 Data Cable 88 2257 01 Programmer s Manual available at our website www datamaxcorp com 78...

Page 45: ...E 3202 Cash Drawer Printer A 1 Character Sets and Barcodes Character sets The following character sets are available Table 437 ...

Page 46: ...A 2 E 3202 Cash Drawer Printer Table 850 ...

Page 47: ...E 3202 Cash Drawer Printer A 3 Table 852 ...

Page 48: ...A 4 E 3202 Cash Drawer Printer Table 857 ...

Page 49: ...E 3202 Cash Drawer Printer A 5 Table 860 ...

Page 50: ...A 6 E 3202 Cash Drawer Printer Table 861 ...

Page 51: ...E 3202 Cash Drawer Printer A 7 Table 863 ...

Page 52: ... 12 0C 44 2C L 76 4C l 108 6C Ctrl M CR 13 0D 45 2D M 77 4D m 109 6D Ctrl N SO 14 0E 46 2E N 78 4E n 110 6E Ctrl O SI 15 0F 47 2F O 79 4F o 111 6F Ctrl P DLE 16 10 0 48 30 P 80 50 p 112 70 Ctrl Q DC1 17 11 1 49 31 Q 81 51 q 113 71 Ctrl R DC2 18 12 2 50 32 R 82 52 r 114 72 Ctrl S DC3 19 13 3 51 33 S 83 53 s 115 73 Ctrl T DC4 20 14 4 52 34 T 84 54 t 116 74 Ctrl U NAK 21 15 5 53 35 U 85 55 u 117 75 C...

Page 53: ... 2 171 AB 203 CB Ù 235 EB î 140 8C 1 4 172 AC 204 CC y 236 EC ì 141 8D 173 AD 205 CD Y 237 ED Ä 142 8E 174 AE 206 CE 238 EE Å 143 8F 175 AF 207 CF 239 EF É 144 90 176 B0 Ò 208 D0 240 F0 Æ 145 91 177 B1 D 209 D1 241 F1 Æ 146 92 2 178 B2 Ê 210 D2 242 F2 ô 147 93 3 179 B3 Ë 211 D3 3 4 243 F3 ö 148 94 180 B4 È 212 D4 244 F4 ò 149 95 Á 181 B5 213 D5 245 F5 û 150 96 Â 182 B6 Í 214 D6 246 F6 ù 151 97 À 1...

Page 54: ...e39 with without CS n ITF with without CS n Code 2 5 n Code 93 n CODABAR n Code 128 A B C Autoswitching n Code 128 EAN n Postnet 5 6 8 9 11 n EAN 128 2D barcodes n PDF 417 n MaxiCode n QRCode These barcodes are native which improves the print speed But as the printer is able to print any bitmap image Other barcodes printed by the printer will be considered as images ...

Page 55: ...E 3202 Cash Drawer Printer B 1 Printer cable Pin assignment Cable part number 32 2490 01 ...

Page 56: ...B 2 E 3202 Cash Drawer Printer ...

Page 57: ...and Option 1 Grasp the E 3202 in the palms of both hands Using your thumbs against the front edge of the E 3202 paper bay door push up to open the door Option 2 Hold the base of the E 3202 in one hand Using the other hand place your thumb against the back of the paper bay door Using your fingers on the front edge of the paper bay door pull the door open ...

Page 58: ...ur thumb on the front edge of the paper bay door pull the door open Warnings DO NOT connect this printer to any type of telephone line telephone equipment or any other peripherals not specifically designed to operate with this printer DO NOT discard the adjustable media guide You will need it when using different width media It is found in the far left hand position ...

Page 59: ...erial and workmanship for a period of 365 days from the date of shipment by Datamax Expendable and or consumable items or parts such as lamps fuses and paper are not covered under this warranty This warranty does not cover equipment or parts which have been misused altered neglected handled carelessly or used for purposes other than those for which they were manufactured This warranty also does no...

Page 60: ...iginal shipping containers to Datamax at 4724 Parkway Commerce Blvd Orlando Florida 32808 A Return Material Authorization RMA number must be issued before the product can be returned To open an RMA please call the Datamax Customer Service Department at 407 523 5550 Please include your RMA number on the outside of the box and on the shipping document Include a contact name action desired a detailed...

Page 61: ...or consequential damages or lost profits arising out of or relating to Datamax s products or the performance or a breach thereof even if Datamax has been advised of the possibility thereof Datamax s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total amounts paid to Datamax hereunder by the purchaser for a defective product In no event...

Page 62: ...D 4 E 3202 Cash Drawer Printer ...

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