Daemyung Webgate HDC420F-PD User Manual Download

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HD-CCTV

DVR

Full HD Digital Video Recorder

Hybrid DVR Series

User’s Manual

(EN Rev 3.0)

Summary of Contents for Webgate HDC420F-PD

Page 1: ...0 HD CCTV DVR Full HD Digital Video Recorder Hybrid DVR Series User s Manual EN Rev 3 0...

Page 2: ...ance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user...

Page 3: ...2 Menu structure 32 Monitoring 34 Remote monitoring control 39 Playback Search and Copy 41 Playback 41 Screen composition names of the functions 42 Copy 44 Configuration 45 System configuration 45 Dis...

Page 4: ...86 Installation 86 Login 86 Monitor 87 Playback 88 Mobile Application 89 registration method for iOS app 89 register method for Android app 90 Mobileviewer 90 Appendix 91 Problem solving FAQ 91 Compat...

Page 5: ...ages to the product Be careful not to drop the product Physical shocks may harm the product including internal HDD In addition please do not throw or drop it Product is made of metal you can hurt anot...

Page 6: ...Middle Case DVR HSC1621F D SATA 2 eSATA O O O O O X O 8 Channel Middle Case DVR HSC821F D SATA 2 eSATA O O O O O X O 4 Channel Small Case DVR HSC420F D SATA 2 O O O O O X X 16 Channel Full Case RAID...

Page 7: ...5 seconds pre alarm recording per each channel FULL HD FULL HD high quality video shows far superior resolution than SD video product Over 1200 TV lines at 1080p resolution can be visible SD Full HD D...

Page 8: ...er for PoC type camera is required because power is supplied to PoC type camera over coaxial cable CoC Control over Coax PoC type camera can be controlled over coaxial cable using CoC function PoC typ...

Page 9: ...ng event info image using E Mail FTP Recorded video playback save search function and DVR control function on PC via CMS Supports 10 100 1000 Mbps Ethernet xDSL Managing up to 1024 DVRs with CMS Suppo...

Page 10: ...wer cord PoC adaptor optional Rack bracket screw SD video input extension cable SW Manual CD Quick guide 8 CHANNEL MIDDLE CASE POC DVR 16 CHANNEL MIDDLE CASE DVR 8 CHANNEL MIDDLE CASE DVR DVR Remote C...

Page 11: ...10 4 CHANNEL SMALL CASE POC DVR 4 CHANNEL SMALL CASE DVR DVR Remote Control Batteries Mouse adaptor power cord screw SW Manual CD Quick guide...

Page 12: ...t name function description 1 Power Input AC100V AC240V power cord socket 2 Ground Connection Connection terminals that connects DVR to an outside device 3 SPOT Connection port for SPOT monitor 4 Audi...

Page 13: ...s DVR to an outside device 3 SPOT Connection port for SPOT monitor 4 Audio Input Output Audio Input Audio input connection terminal Audio Output Speaker output terminal 5 Sensor Relay Com2 3 RS 485 te...

Page 14: ...or mouse 8 CHANNEL MIDDLE CASE POC DVR Rear view part name function description 1 Power Input Socket for AC100V AC240V power code 2 Ground Connection Connection terminals that connects DVR to an outs...

Page 15: ...e 2 Ground Connection Connection terminals that connects DVR to an outside device 3 SPOT Connection port for SPOT monitor 4 Audio Input Output Audio Input Audio input connection terminal Audio Output...

Page 16: ...terminal 5 Sensor Relay Com2 3 RS 485 terminating resisters Sensor External sensor input terminal Relay Relay connect terminal Com2 3 For connection with RS 485 device Set terminating resisters when...

Page 17: ...onnection terminals that connects DVR to an outside device 3 SPOT Connection port for SPOT monitor 4 Audio Input Output Audio Input Audio input connection terminal Audio Output Speaker output terminal...

Page 18: ...Audio Output Speaker output terminal 5 Sensor Relay Com2 3 RS 485 terminating resisters Sensor External sensor input terminal Relay Relay connect terminal Com2 3 For connection with RS 485 device Set...

Page 19: ...DVR and control several DVRs with only one remote control To be able to use the remote control please create a user ID on the remote control ID section of system settings See the right picture for wor...

Page 20: ...me off or isn t placed in the worng place 3 Don t lose screws and parts If screws an parts are not screwed or assembled correctly product may not operate 4 Check HDD compatibility list HDD Please chec...

Page 21: ...D DVR 1 Unscrew bracket screws that are fixing it to a DVR 2 Push HDD bracket to a direction shown in the right picture and separate from fixtures 3 Lift HDD bracket to a direction shown in the right...

Page 22: ...Main Board Disk Manager INT A INT A INT B INT B INT C INT C INT D INT D INT E INT E eSATA eSATA 8 CHANNEL MIDDLE CASE POC DVR 16 CHANNEL MIDDLE CASE DVR 8 CHANNEL MIDDLE CASE DVR 1 Install HDD and hol...

Page 23: ...LL CASE POC DVR 4 CHANNEL SMALL CASE DVR 1 Install HDD and hold HDD using screw Note Arrange of SATA cable socket is as follows 2ea of HDDs can be installed in DVR Main b d socket Disk manager INT A I...

Page 24: ...output of 4 channel DVR models support only 1920x1080 resolution and can be used as a main monitor output same with HDMI output VGA output resolution change by menu Menu Device Monitor VGA Analog outp...

Page 25: ...d so tie it loosely within cable s curvature range Connecting a power cord When power cord is connected DVR starts booting automatically How to turn off DVR while it is operating press power switch fo...

Page 26: ...t thicknesses Wire insertion removal As shown in the picture push the lever to insert or remove a wire Connecting the sensor specification below requirements need to be met in order to connect the sen...

Page 27: ...connecting R1 R4 output Below picture is an example of connecting a light bar Please see wire end handling in regards to connecting removing wires Connecting COM1 serial port with external devices Con...

Page 28: ...ay of control which comes with PTZ Keyboard Configuration using 2 serial ports PTZ DOME and Keyboard can be connected to DVR s 2 serial ports In such case keyboard can control DVR and PTZ DOME at the...

Page 29: ...ard is setup on DVR COM port user can use it as follows Control device Connection device Keyboard Master Slave All DVRs can be controlled All PTZ DOME can be controlled DVR All PTZ DOME can t be contr...

Page 30: ...ory 4 Insert the USB memory into the USB slot of DVR 5 Automatically the channel names saved in txt file are applied After all channel names are applied buzzer will be beep 6 When buzzer is beeped ple...

Page 31: ...eck if there s problem in network communication or not 1 Network normal Communication with Gateway is successful 2 Network abnormal Communication with Gateway is failed DDNS Setup DDNS of DVR or skip...

Page 32: ...y Select hard disk to use and run Enable and format to format and enable start record selected hard disk Enable Start record 1 Hard disk starting record Yes 2 Hard disk connected to DVR but not starti...

Page 33: ...igital Zoom Freeze Snapshot Manual Relay Emergency Recording Event Buzzer off Bookmark Information Screen Screen Spot Video Recording Disk System PoC System Alarm System Menu Lock Logout Power off Reb...

Page 34: ...the upper main menu click the Save Changes at the bottom of menu or press X button Set up dialogue box The selected tab is shown as orange and To move to the previous next tab Dialogue box for string...

Page 35: ...odically The responsibility for security problems by using default password is to user Single screen click the channel number you want to view or Double click the left mouse button Click MULTI button...

Page 36: ...utomatically when an event is triggered Users can choose events for pop up from event source Event source supports Sensor Motion Detection No video Text System event and so on If multiple events are t...

Page 37: ...e mode Pausing the live screen Just like in playback Live screen can be paused Click on Freeze button while live monitoring to pause image and to return to live again please click on any button Snapsh...

Page 38: ...er Aux Select on and press enter or click a mouse Loading preset Used to move to set preset location Select wanted Preset number and press Load button Saving preset Use to save new preset location Use...

Page 39: ...while live or playback Run bookmark icon in Search Copy Thumbnail to load saved bookmarks Screen Information Screen properties can be set by clicking FUNC menu Information Screen User can change the...

Page 40: ...ion is completed click Control Center Monitor icon and execute it ID admin Password admin Screen configuration of Control Center Item Description 1 Menu Toolbar This is menu and function button used i...

Page 41: ...DVR s ID and pasword then click OK 5 DVR will be listed on the unit list of My Units DVR Default ID Password is admin 12345 DVR s Live display If you click a unit s icon in the My Units you can get li...

Page 42: ...cription playback Playback 1 speed When using mouse click search button under Function menu If button is pressed in monitor mode DVR replays from the last replayed position Pressing button during play...

Page 43: ...3 log viewer Displays the log seen on timeline Calendar time search Select a date on the calendar to view the data of the date 4 timeline Displays the info of the unit and search the playback sections...

Page 44: ...the user select one of the list DVR s playback time moves to the event time Timeline search If the user clicks a position on the timeline DVR s playback time moves to that time Thumbnail Search Thumb...

Page 45: ...enter on a channel or right click a mouse to select a channel Select All select all channels Reset cancel the selection of all channels Estimate File Size Display the estimated file size according to...

Page 46: ...deos Moreover there will be a history of a time change on the system log Standard time zone Set the timezone to the location a product is used in daylight saving DST This menu is synchronized with tim...

Page 47: ...TP mode Set DVR NTP mode to client server or both Name function description client Receives standard time from external or internal server and enable Time synchronization of DVR server Make DVR a NTP...

Page 48: ...using Gigabit Ethernet Cable 5 Run disk manager of DVR menu system disk then select NS04R to enable HDD of NS04R Note 1 Network cable used for connection with DVR must be Gigabit Ethernet Cable Categ...

Page 49: ...ormal network 2 In case of multi NS04Rs connection to single DVR rest of NS04R is recommended to be connected in Cascade method to NS04R initially connected to DVR 3 Disk manager This is menu for the...

Page 50: ...and HDD installed in NS04R Steps to configure RAID 1 Select NO to all HDD activate in Disk manager 2 Select device of creating RAID DVR NS04R in RAID MANAGER 3 Select RAID Level 1 5 10 after selectin...

Page 51: ...exit the menu Please note that completion of proper rebuilding can ensure the reliability of RAID system Please be careful not to replace the normal operation HDD If you replace the normal operation H...

Page 52: ...ge for a system Key buzzer Button sound from front panel or remote can be turned on or off DVR keyboard ID This menu sets the address of keyboard when using all functions of DVR by keyboard Default va...

Page 53: ...ll the list using up and down buttons on the front panel Recording status Displays DVR recording status Firmware upgrade Can update firmware by USB Memory stick Steps for USB upgrade 1 Put firmware fi...

Page 54: ...values Only a manager can use this function Note Only a DVR system manager can use this function Refer to the supplement factor default value for the factory reset Configuration Import Export Export...

Page 55: ...nput format of camera Then DVR is set NTSC or PAL mode automatically Note When Auto NTSC PAL mode will be determined according to the type of camera which is connected at lowest channel number Please...

Page 56: ...should be given from the network administrator When DHCP is enabled this item will be disabled Gateway DVR should have proper Gateway address to communicate with external network This information sho...

Page 57: ...aming Protocol and streams real time live image of DVR Authentification On Only authorized users can view RTSP video Authentification Off Non authorized users can view RTSP video Stream1 Original reso...

Page 58: ...g http test mycam to 8000 DDNS setting at a PC 1 Change DVR s port which is not in use e g 8000 2 Configure router s port forwarding setting i e port 8000 should be connected to DVR 3 Activate DDNS W...

Page 59: ...not in use e g 8000 2 Configure router s port forwarding setting i e port 8000 should be connected to DVR 3 Enable WRS service at DVR menu 4 Enter a Group name e g test 5 Execute Control Center Monito...

Page 60: ...accounts with one account using Radius server Radius menu configures status IP address and port Status should be configured as enable in order to use Radius function Port by default can use 1812 and i...

Page 61: ...NC Image through coaxial cable is selected Note If IP is selected IP camera s video will be shown even though the camera is connected to BNC IP IP camera or other DVR s channel will be shown Config BN...

Page 62: ...CASE POC DVR 8 CHANNEL MIDDLE CASE DVR 4 CHANNEL SMALL CASE POC DVR 4 CHANNEL SMALL CASE DVR 2 Supporting channels 1 Lower than FW 8 2 max 10 channels when no user is connected 2 FW 8 2 and upper vers...

Page 63: ...eset Auxiliary Name and value of preset can be set Up to 16 presets auxiliaries can be registered Patrol The name of patrol the sequence and interval of presets can be configured Etc Home time In case...

Page 64: ...solution Spot Sequence Can be different by the spec of model Sequence configuration This menu is to edit function of user sequence configuration User can configure 16 sequence modes and dwell time is...

Page 65: ...A Spot VGA output will be used as Spot output In this mode Analog Spot and service channel function for mobile application will be off Off VGA and analog Spot output will be OFF Note Please reboot aft...

Page 66: ...is menu Audio channel Select a channel for audio Video channel Configure if selected audio will be synchronized and heard through the video channel For example if audio channel 1 is synchronized with...

Page 67: ...arting of text information from the relevant letter In case of not using Header all text after Delimiter is regarded as new text Delimiter It is a constantly inserted info to search for the end of the...

Page 68: ...nd thus no event motion or event record will run User schedule setting If day time are set it will display on the graph right away Select record begin end time on the graph and click them in order and...

Page 69: ...pop up to notify triggered events upon event from event source happens Camera preset When events occur PTZ preset runs according to previsous settings Alarm push If event in event sourch happens event...

Page 70: ...will be operated during set action time when DVR is power on Recording Fail If recording is not working normally popup window pops up with buzzer Until HDD is recovered popup window will pop up with...

Page 71: ...ust transmits an image if there is no image system event it is not supported Server IP URL Enter the FTP server address to send image user ID Enter the relevant ID when asked for FTP server authentica...

Page 72: ...ntacts become disconnected DVR recognizes it as an alarm Flame Detector It works when fire detection signal is received from fire detection camera Note 1 When flame detection camera C1080 P BL AF F2 N...

Page 73: ...nsor text flame detection are occurred Normal record means the recording when event is not occurred 2 Event record can set the video quality and frame rate fps for event recording This setting is appl...

Page 74: ...1 30mins and time after event will be recorded as much as time set by user Emergency Record It records at max record setup regardless of record mode and program Emergency record can be turned on or o...

Page 75: ...duing last 24 hours Quick Setting Apply the same setting for all channels at once Notice 1 If the recording setting exceeds 100 of the Record capacity usage Program page can not be closed Please chec...

Page 76: ...taller Auto installation program is provided from login page to use Webviewer function ActiveX installation is required to a PC which has first connection caution Please close all programs related to...

Page 77: ...amera Relay and use Microphone function according to user s authorization screen division and changing video position The first monitor page will display the maximum screens of the connected model It...

Page 78: ...relevant sensor icon comes to Red and indicates sensor number of video When sensor is not triggered icon keep as blue Relay operation It can On or Off Relay of the unit Click the number button to act...

Page 79: ...oring select a channel with PTZ configuration and right click to select PTZ to use PTZ PTZ control lets users use Pan Tilt Zoom Focu functions Pan Tilt control There is a cross line in the middle and...

Page 80: ...image or save to Bmp file Below are each title and function of Playback Video Division Changing Channel Playback supports 1 4 9 16 divisional screens Select division using menu on top of page as shown...

Page 81: ...up Input in Password Verify In case of playback backed up file correct password should be input Move to Web Monitor Click Go button at top of page and it can move Web monitor page Channel On Off Same...

Page 82: ...rded image Press button as the time set at 5 so as to change the time zone to playback in forwarding and reversing From left button it can Move a frame back Play backward Stop Play Move a frame forwar...

Page 83: ...ber is 80 If you change the port number then please input the changed port number to web browser s address box http 192 168 1 100 port_number Input the user ID and password of DVR and click Login to a...

Page 84: ...video channel to see with single division mode If double click again the previous screen division mode will be shown Full Screen Using full screen function of browser such as F11 key user can monitor...

Page 85: ...he recording duration and capacity This status menu shows the used space and remaining space of HDD Also it shows the recording start time and shows the last recording time Selecting channels Select t...

Page 86: ...4 file Sequence 1 Select the channel to backup 2 Select the start and end time to backup From To 3 Select the stream resolution Main high resolution or Sub low resolution 4 Leave message optional and...

Page 87: ...eatures of JavaViewer please download JViewer zip file then unzip and run jviewer_start jar file Notice Please install Java from www java com to use Java Viewer Login After inputting an IP address tha...

Page 88: ...to user s authorization Screen division and changing video position The first monitor page will display the maximum screens of the connected model It can to change to 1 4 9 16 divisions by clicking th...

Page 89: ...te time selected Record duration and record capacity check It indicates total recorded capacity and remaining capacity in Hard disk And it marks record start date till last recorded date Also it shows...

Page 90: ...n method for iOS app URL register 1 Touch button after application installed 2 Select URL in category 3 Touch Find button then there s unit name and IP address shown Touch save button to finish unit r...

Page 91: ...up ID 4 Touch Find button then there comes unit name of searched DVR and IP address and touch save button to finalize unit register 5 Touch unit created to enter unit s screen Note WRS of DVR and port...

Page 92: ...monitor support HD SDI input When HD SDI video is changed through DVI VGA etc thru video converter Check if video format of converter s HD SDI input support s video format of this product Only logo sc...

Page 93: ...a copied in avi format Can t return to live mode during playback Press or live button in front panel or remote control to return to live screen Recording is not working Please check if camera input is...

Page 94: ...HCP Off IP Address 192 168 0 2 Net Mask 255 255 255 0 Gateway 192 168 0 1 UPnP Port Forwarding On DNS 4 2 2 1 0 0 0 0 0 0 0 0 Port 80 Bandwidth Limit Mbps unlimited Video Streaming RTSP Port 554 Auth...

Page 95: ...Notification Attach Picture Off SMTP Server Address SMTP_SERVER SMTP Server ID Email_id SMTP Server Password xxxxxxx SMTP Server Port 25 SMTP Server Authentication Not Use FTP Setup Server IP URL FTP...

Page 96: ...80 576 Max 480 400f ps 10 lev els up to 8Mbps RECORDING H 264 JPEG Input output Compression Direction Interf ace Ty pe DDNS Bandwidth limit NTP Users User lev el User priv ilege IP f iltering RAID Lev...

Page 97: ...SI Pro Hy dra support SYSTEM ALARM HDD f ail HDD almost f ull Password f ail WRS f ail Warning message Buzzer E mail Relay Mobile Alarm Push HD SDI EX SDI Interf ace Ty pe DDNS Bandwidth limit NTP Use...

Page 98: ...4ch Power ov er Coax Max 16W ch Total 64W 4ch Control ov er Coax Max 57 600bps VIDEO OUTPUT HDMI VGA Duplicate Mode VIDEO INPUT HD SDIEX SDI Video input Format Resolution Framerate DDNS Bandwidth lim...

Page 99: ...esolution 1 additional H 264 stream Normal resolution HD SDI SMPTE 292M EX SDI AHD 2 0 Analog 960H SD IP Onv if Prof ile S 1920x1080 25 30f ps 1280x720 25 30 50 60f ps 1920x1080 25 30f ps 1280x720 25...

Page 100: ...olution Streaming Storage dev ices File sy stem HD SDI SMPTE 292M EX SDI AHD 2 0 Analog 960H SD IP Onv if Prof ile S 1920x1080 25 30f ps 1280x720 25 30 50 60f ps 1920x1080 25 30f ps 1280x720 25 30f ps...

Page 101: ...i channel or Single channel av i f ile JPEG Capture HD SDI SMPTE 292M EX SDI AHD 2 0 Analog 960H SD IP Onv if Prof ile S 1920x1080 25 30f ps 1280x720 25 30 50 60f ps 1920x1080 25 30f ps 1280x720 25 30...

Page 102: ...NoIP WRS Supported Serv er Client Both 10 Monitoring 4 Play back 1 Conf iguration tool Protocols NETWORK PTZ HD SDI SMPTE 292M EX SDI AHD 2 0 Analog 960H SD IP Onv if Prof ile S 1920x1080 25 30f ps 1...

Page 103: ...otion Detection Sensor Flame Text Video Loss 24hrs 7day s Ev ent action Relay Buzzer E mail FTP Video pop up Camera Preset Interf ace Ty pe DDNS Bandwidth limit NTP Users User lev el User priv ilege I...

Page 104: ...103 Product Dimension 16 CHANNEL FULL CASE POC DVR...

Page 105: ...104 8 CHANNEL MIDDLE CASE POC DVR...

Page 106: ...105 4 CHANNEL SMALL CASE POC DVR...

Page 107: ...106 16 CHANNEL FULL CASE DVR 16 CHANNEL FULL CASE RAID DVR...

Page 108: ...107 16 CHANNEL MIDDLE CASE DVR...

Page 109: ...108 8 CHANNEL MIDDLE CASE DVR...

Page 110: ...109 4 CHANNEL SMALL CASE DVR...

Page 111: ...estrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or alleg...

Page 112: ...ation Information provided in accord with this section must be in a format that is publicly documented and with an implementation available to the public in source code form and must require no specia...

Page 113: ...e provided that you also meet all of these conditions a The modified work must itself be a software library b You must cause the files modified to carry prominent notices stating that you changed the...

Page 114: ...the terms and conditions of this License without any additional terms or conditions Notwithstanding the above nothing herein shall supersede or modify the terms of any separate license agreement you m...

Page 115: ...commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The...

Page 116: ...not be responsible for any data loss caused during repair service 2 Service request for product usage Service request on signal check according to usage environment power check network setting 3 Insta...

Page 117: ...hrough product manual before claiming customer service Any simple malfunctions due to customer s misunderstanding on the product will be fixed by customer s side For requesting service Please inform d...

Page 118: ...Dcctv Alliance Premium to your HD CCTV WEBGATE WEBGATE Daemyung Corporation Co Ltd 6F Hanlim Venture Town B D 284 Gongdan ro Gunpo si Gyeonggi do Korea 15809 Tel 82 31 428 9383 Fax 82 31 455 3955 sale...

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