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User Manual

Get Ready to Enjoy -

The New Way to Phone!

Summary of Contents for Vonage VWR

Page 1: ...User Manual Get Ready to Enjoy The New Way to Phone ...

Page 2: ...est VWR features Activation If you purchased your Vonage VWR Device from a retail store you must first activate your Vonage phone service by visiting www vonage com activate After activation wait 30 minutes before checking for a dial tone You will need your MAC ID which is located on your Vonage VWR Device The MAC ID is a combination of twelve letters and numbers Be sure to enter all of the charact...

Page 3: ...Front Panel 3 Rear Panel 3 Chapter 2 Installation 4 Network Overview 5 Chapter 3 Configuration 6 Login 7 WAN 8 Dynamic IP Address 8 Static IP Address 9 PPPoE 10 LAN 11 DHCP 12 Wireless 14 Wireless Security 15 WEP 15 802 1x 16 WPA WPA2 17 Password 18 System 19 Virtual Server 20 Filters 22 Custom IP Filters 23 Performance 24 Routing 25 Dynamic Routing 26 ...

Page 4: ...9 DDNS 30 SSH Access Control 31 Web Access Control 32 Network Statistics 33 Connection Status 34 DDNS Status 35 DHCP Client 36 Product Info 37 Ping Test 38 Logout 39 Appendix A Troubleshooting 40 IVR Messages 43 Appendix B Technical Specifications 44 ...

Page 5: ...1 D Link VWR User Manual Product Overview 1 Chapter 1 Product Overview Chapter 1 Product Overview ...

Page 6: ...one Cable Blue Ethernet Cable Yellow Ethernet Cable CD ROM with User Guide Power Adapter Any high speed DSL or Cable connection A valid Vonage account If you purchased your D Link VWR at a retail location make sure to first activate your device at www vonage com activate Please wait 30 minutes before checking for a dial tone ...

Page 7: ...inks during data transmission Solid light indicates that the phone line is ready for Vonage Internet telephone or FAX calls A slow blinking light indicates that voicemail is present When the line is in use or ringing the light will blink rapidly Phone 1 2 Ethernet 1 4 Internet Reset Power Plug your phone into port 1 and if you ve signed up for a second Vonage phone line an optional phone or FAX ma...

Page 8: ...4 D Link VWR User Manual Installation 2 Chapter 1 Product Overview ...

Page 9: ...5 D Link VWR User Manual Chapter 2 Installation Network Overview Please refer to your Quick Start Guide included with your Vonage VWR Device for basic installation instructions ...

Page 10: ...6 D Link VWR User Manual Configuration 3 Chapter 3 Configuration Chapter 3 Configuration ...

Page 11: ...l Chapter 3 Configuration Login OpenawebbrowsersuchasInternetExplorerandentertheIPaddress e g 192 168 15 1 of the Vonage VWR router Enter user for the username and your password default password is user Click the Login button ...

Page 12: ...e The host name is optional but may be required by some ISPs MAC Address The default MAC Address is set to the Internet port s physical interface MAC address on the Vonage Router It is not recommended that you change the default MAC address unless required by your ISP You can enter your PC s MAC Address manually to replace the Internet port s MAC address with the MAC address of your Ethernet card ...

Page 13: ...ess entered in the fields must be in the appropriate IP form which are four octets separated by a dot x x x x The Vonage VWR Device will not accept the IP address if it is not in this format IP Address Enter the IP address assigned by your ISP Subnet Mask Enter the Subnet Mask assigned by your ISP Default Gateway Address Enter the Gateway assigned by your ISP DNS1 DNS2 The DNS server information wi...

Page 14: ...E session Enter a Keep Alive time in minutes to define a maximum period of time for which the Internet connection is maintained during inactivity If the connection is inactive for longer than the defined time then the connection will be dropped Enter 0 to ensure that your DSL connection is always active Authentication Select the authentication type for your ISP Auto CHAP or PAP MTU Enter the MTU val...

Page 15: ... this IP address must be the default gateway address and a DNS server address on your computer s Note If you change the IP address once you click Apply you will need to enter the new IP address in your browser to get back into the configuration utility Subnet Mask Enter the Subnet Mask The default subnet mask is 255 255 255 0 HostName Enter a host name Optional Domain Enter your network domain name...

Page 16: ...e network Be sure to set your computers to be DHCP clients by setting their TCP IP settings to Obtain an IP Address Automatically When you turn your computers on they will automatically load the proper TCP IP settings provided by the Vonage VWR Device The DHCP Server will automatically allocate an unused IP address from the IP address pool to the requesting computer You must specify the starting a...

Page 17: ... server Relay IP Enter the IP address of the DHCP server that client DHCP requests will be relayed to Server and Relay Off When the DHCP server and relay functions are turned off the network administrator must statically configure the IP address subnet mask and DNS settings of every host on the network The same IP address cannot be assigned to more than one host and the Vonage VWR Device must resid...

Page 18: ...ss the network All devices on a network must share the same SSID Service Set Identifier to establish communication Check the box if you do not wish to broadcast the SSID over the network Channel All devices on the network must share the same channel Note The wireless adapters will automatically scan and match the wireless setting For best results use channels 1 6 or 11 802 11 Mode Select the mode f...

Page 19: ...y Enter a WEP key You may enter up to 4 different keys Wired Equivalent Privacy WEP is a wireless security protocol for Wireless Local Area Networks WLAN WEP provides security by encrypting the data that is sent over the WLAN Note If you enable encryption on the Vonage VWR Device make sure to also enable encryption on all the wireless clients or wireless connection will not be established ...

Page 20: ...ur RADIUS server Port Enter the port your RADIUS server is using 1812 is the default setting Secret Enter the secret or key This secret must be used by your wireless clients Group Key Interval Enter the Group Key Interval 3600 is the default setting Select 802 1x when authenticating to a RADIUS server ...

Page 21: ... enable encryption on the Vonage VWR Device make sure to also enable encryption on all the wireless clients or wireless connection will not be established Group Key Interval Enter the Group Key Interval 3600 is the default setting RADIUS Server If you are using a RADIUS server for authentication click the radio button and enter the RADIUS server s IP address Port and Secret key Pre Shared Key To u...

Page 22: ...18 D Link VWR User Manual Chapter 3 Configuration Password You may change the User password on this page Enter a new password and click Apply to save ...

Page 23: ... Chapter 3 Configuration System Factory Reset Click to reset the Vonage VWR Device back to the default settings Reboot Click to reboot or restart the Vonage VWR Device Restart Access Point Click to restart the wireless function ...

Page 24: ...ish you can make some of the LAN computers accessible from the Internet by enabling Virtual Server Depending on the requested service the Vonage VWR Device redirects the external service request to the appropriate server within the LAN network The Vonage VWR Device is also capable of port redirection meaning incoming traffic to a particular port may be redirected to a different port on the server c...

Page 25: ...to allow incoming ping Some games and chat programs require this option to be enabled Category Select the type of program Available Rules Select the built in application and click Add Applied Rules This will list the applications that are active to the LAN IP address you have selected from the LAN IP list Delete Highlight an application from the Applied Rules list and click Delete to remove it Vie...

Page 26: ... the IP address from the drop down menu to apply the rule to Block All Traffic Check to block all traffic to and from the selected IP address Block Outgoing Ping Check to block outgoing ICMP traffic from the selected IP address This is useful if your host has a virus that attempts a Ping of Death Denial of Service attack Custom IP Filters Click to create your own filter rules see next page ...

Page 27: ...nter the LAN side IP address Source Netmask Enter the LAN side subnet mask Destination IP Enter the destination IP address 0 0 0 0 for all Destination Netmask Enter the destination subnet mask 255 255 255 255 for all Port Start Enter the starting port to block Port End Enter the ending port to block Protocol Select the protocol TCP UDP TCP and UDP ICMP and ANY ...

Page 28: ...32 If inconsistent data flow is a problem only a minor modification should be made DTIM interval Delivery Traffic Indication Message 3 is the default setting A DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages Fragmentation The fragmentation threshold which is specified in bytes determines whether packets will be fragmented Packets exceeding the...

Page 29: ...ou require specific routes within your internal network New Destination IP Enter the network IP Mask Enter the network subnet mask Gateway Enter the gateway IP address This is the gateway or router WAN IP address on the destination network Metric The Metric is the number of hops to the destination network ...

Page 30: ...tocol is applied and broadcasts the routing information to other routers on the network regularly Protocol Select the version of RIP Enable Password Check to use a password Password Enter your password Interface Direction You may control the ports and direction that the Vonage VWR Device will route to and from LAN Select None To From or Both WAN Select None To From or Both ...

Page 31: ...s a computer to be exposed to the Internet This feature is useful for gaming purposes Enter the IP address of the internal computer that will be the DMZ host Adding a client to the DMZ Demilitarized Zone may expose your local network to a variety of security risks so only use this option as a last resort DMZ Select Enabled or Disabled By default the DMZ is disabled IP Address Enter the IP Address ...

Page 32: ...28 D Link VWR User Manual Chapter 3 Configuration Misc The Misc page will allow you to configure UPnP DDNS SSH Access Control and Web Access Control ...

Page 33: ...29 D Link VWR User Manual Chapter 3 Configuration UPnP Click Enable to use UPnP Universal Plug and Play UPnP provides compatibility with networking equipment software and peripherals ...

Page 34: ...eful feature since many computers do not use a static IP address To use the DDNS update client built into the Vonage VWR Device select your DDNS provider from the drop down menu and then click Enabled Username Enter the username for your DDNS account Password Enter the password for your DDNS account Domain Name Enter the domain or host name for your DDNS account ...

Page 35: ...ote computer using SSH check Enable and enter the following Choose Connection Select WAN Remote Host IP Enter the IP address of the remote computer Enter 0 0 0 0 to allow any remote computer to connect RemoteNetmask Enterthesubnetmaskoftheremotecomputer Enter255 255 255 255 to allow any remote computer to connect ...

Page 36: ...heck Enable and enter the following Choose Connection Select WAN Remote Host IP Enter the IP address of the remote computer Enter 0 0 0 0 to allow any remote computer to connect RemoteNetmask Enterthesubnetmaskoftheremotecomputer Enter255 255 255 255 to allow any remote computer to connect Redirect Port Enter the port number you would like to use ...

Page 37: ...33 D Link VWR User Manual Chapter 3 Configuration Network Statistics The Network Statistics page will display traffic statistics of the Vonage VWR device ...

Page 38: ...34 D Link VWR User Manual Chapter 3 Configuration Connection Status The Connection Status page will display traffic statistics of the Vonage VWR device ...

Page 39: ... D Link VWR User Manual Chapter 3 Configuration DDNS Status The DDNS Status page will display Dynamic DNS statistics Connection WAN is selected DDNS Server Select the DDNS service to display statistics for ...

Page 40: ...ay the following information MAC Address The MAC address of the device IP Address The IP address that the Vonage VWR Device assigned the device Host Name The host name of the device If the device does not have a host name it will be displayed as Unknown Lease Time The remaining DHCP lease time ...

Page 41: ...37 D Link VWR User Manual Chapter 3 Configuration Product Info The Product Info page will display the following Model Number Ethernet MAC Address Gateway Software Version Bootloader Firmware Version ...

Page 42: ...e Ping Test page will allow you to test your connection to computers Enter IP Address to Ping Type in the IP address you want to ping Packet Size Enter the size of the packet 32 is the default size Number of Echo Requests Enter the number of requests 4 is default ...

Page 43: ...39 D Link VWR User Manual Chapter 3 Configuration Logout Click Logout to exit the configuration utility Click OK to verify ...

Page 44: ...40 D Link VWR User Manual Troubleshooting A Appendix A Troubleshooting Appendix A Troubleshooting ...

Page 45: ... for the lights to come back on before continuing This may take several minutes Most modems have a light that should be lit solid when start up is complete If necessary refer to the information that came with your modem b Router if you have one Wait for the lights to come back on consult router manual for sequence before continuing Wait at least 30 seconds after the lights have stopped blinking c ...

Page 46: ...1 Hang up your phone 2 Confirm that the phone cord is firmly plugged into the Green Phone Port 1 and listen again for a dial tone If you re still having trouble please call 1 866 243 4357 In Canada call 1 877 272 0528 1 blink blink pause repeat VWR is powering up 2 blinks 2 blinks pause repeat VWR is obtaining an IP address 3 blinks 3 blinks pause repeat VWR is obtaining configuration from Vonage 4 b...

Page 47: ...ssues may be resolved by resetting your equipment 3 The Vonage device cannot contact the Vonage network You will hear this message when your phone line is properly set up but cannot connect to the Vonage network This may be due to a change to the network settings For example you may be experiencing firewall issues Check if your network setup has changed since you last connected to the Vonage networ...

Page 48: ...44 D Link VWR User Manual Technical Specs B Appendix B Technical Specifications Appendix B Technical Specifications ...

Page 49: ...hernet Telephony Support SIP Call Control Protocol Supports Audio CODEC G 711 A law and U law G 723 1 G 726 G 729A G 168 Echo Cancellation DTMF Relay G 711 In Band RFC2833 Quality of Service QoS TOS Type of Service Supports 3 Levels Normal Signaling RTP Packets Fax Support FAX Relay PCM G 711 LEDs Power ON OFF LAN Link Activity Phone ON OFF Hook Ringing Power External AC Power Adapter Output 12V A...

Page 50: ...onal CB Dimensions 90mm x 82 46mm x 31mm WxDxH Warranty 1 Year Limited Warranty Vonage USA Manual Version 1 0 August 3 2006 Copyright 2006 D Link Corporation D Link Systems Inc All rights reserved D Link and the D Link logo are registered trademarks of D Link Corporation or its subsidiaries in the United States and other countries Other trademarks are the property of their respective owners ...

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