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DVG-2004S VoIP Gateway

Quick User Guide

Version 1.0

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Summary of Contents for DVG-2004S

Page 1: ...DVG 2004S VoIP Gateway Quick User Guide Version 1 0 ...

Page 2: ... WEB CONFIGURATION 9 4 1 SET UP TA USING WEB BROWSER 9 4 2 MANAGEMENT 11 4 2 1 GENERAL SETTING 11 4 2 2 FIRMWARE UPDATE 12 4 2 3 LINE STATUS 13 4 3 USER SETTING 13 4 3 1 NETWORK SETTING 13 4 3 2 CALL SETTING 17 4 4 DIALING PLAN 19 4 4 1 GENERAL SETTING 19 4 4 2 LOCAL SETTING 20 4 4 3 URI PHONE BOOK 21 4 5 ADMINISTRATOR SETTING 23 4 5 1 SIP SETTING 23 4 5 2 VOICE SETTING 25 4 5 3 PORT SETTING 26 4 ...

Page 3: ...6 FEATURE SUMMARY 33 APPENDIX A TROUBLESHOOTING AND MAINTENANCE 34 ...

Page 4: ...e trademarks or registered trademarks of each company Safety recommendations Please follow these guidelines to ensure general safety Please use the required power only System DC12V Power supply adapter Input AC 100 240V 50 60Hz output DC12V 1 25A To prevent the electrical danger to user and damage to this product please do not disassemble the product Please do not splash liquid over this product o...

Page 5: ...tail Configure by Telnet Please refer to 3 1 for more setup detail If the idle status continues more than for 5 minutes it becomes timeout and logs out automatically Monitor ability There are two methods to supervise the status of G W SYSLOG The status of the system can be supervised through the system log function on a Web page Line status Since the state of each port is displayed by the line sta...

Page 6: ...ed product and its accessories before installation Please refer to the item number This is a pre release version only and will be updated for official release VoIP Gateway Model DVG 2004S Ethernet Cable 1 6 metre Power Adaptor 12V DC RJ 11 CD ...

Page 7: ...s 1 FXS 1 4 Green On The phone line is active 2 Reset Reset the G W On Power on Flash System is rebooting 3 Ready Green Off Power off 4 CONSOLE PORT It is a RS 232 port for system managements It connects with the serial port of a personal computer by the RS 232 cable On Network connected 5 LAN 10 100M Amber Flash Packet is through this port 6 PWR A power supply cable is inserted 1 2 3 4 5 6 ...

Page 8: ...the following table that indicates the description of each port Please connect the required cable line according to this table No Port Description 1 Grounding cable The plug of the grounding cable is carried out 2 FXS 1 4 It connects with telephone RJ 11 analog line 1 2 ...

Page 9: ...h connects FG earth wire can use near the installation place Temperature Humidity An installation place is an airy even place and it checks fulfilling the following environmental conditions of operation moreover Temperature humidity Temperature range 40 C 70 C Relative humidity 10 90 Non condensing 2 2 Connection of power supply cable and grounding cable FG grounding cable is connected The tip of ...

Page 10: ...pty field and enter the MAC address printed on the back of your TA If you cannot find the MAC address click Search to view all the available MAC addresses in the LAN You will see the following window Device list List all the devices installed in the LAN This window contains 3 buttons Refresh Refresh the information on the Device List Config Configure the device ...

Page 11: ...please consult your Network Administrator Before you can save these settings the TA will ask you to enter the password on the Remote Password field Remote Password Default password is 1234 After you enter the correct password you may select Default Setting Reboot or Save Web Setting Link user directly to the web setting interface Default setting Restore to factory default settings Reboot Restart t...

Page 12: ...ess ENTER example http 210 80 83 197 9999 You may access the configuration menu as an Administrator or as a User Administrator mode Administrator can access all the menus including Management User Setting Dial Plan Administrator Setting and Call Log Default admin username admin Password admin To access the adapter as an administrator use admin for username and admin for password ...

Page 13: ...rname user Password user To access the adapter as user use user for username and user for password Version Information and Reboot Function Firmware Version Hardware version MAC Address Media Access Control Address of the terminal adapter System Reboot Reboot the terminal adapter ...

Page 14: ...Password ID Login name default is admin Password For security reasons please change the password default is admin often Date Time Setup NTP Time Server Protocol used to help match your system clock with an accurate time source For example atomic clock or a server Manual Time Setting Set up the time manually NTP Server IP NTP server IP address ...

Page 15: ...ware from your supplier NOTE Only alphabet and numbers can be used Click Submit to confirm the change Click Cancel to restore the previous value 4 2 2 Firmware Update Select Firmware Update from the Management menu NOTE You must setup firmware update menu to enable the terminal adapter to automatically download and update firmware Do not modify these settings unless you are the network administrat...

Page 16: ...e Management menu There are 3 ways to setup the IP address DHCP PPPoE and Static IP Please select one of the following depending on your network setup For example if you use ADSL please select PPPoE For cable internet users select DHCP If your ISP provide you with all the WAN addresses select static IP and enter the IP address provided DHCP Dynamic Host Configuration Protocol When you select DHCP ...

Page 17: ...ts like firewall 2 Enables a company to access internal IP addresses Internal IP addresses that are only available within the company will not conflict with public IP 3 Allows a company to combine multiple ISDN connections into a single internet connection DHCP Server Enable Disable DHCP server Another method to enable DHCP is by entering 886 from the phone keypad IP Pool Default IP range is 16 12...

Page 18: ... on the internet NAT IP Address NAT Network Address Translation serves three purposes 1 Provides security by hiding internal IP addresses Acts like a firewall 2 Enables a company to access internal IP addresses Internal IP addresses that are only available within the company will not conflict with public IP 3 Allows a company to combine multiple ISDN connections into a single internet connection D...

Page 19: ...ternet site Telnet Protocol for remote computing on the internet NAT IP Address NAT Network Address Translation serves three purposes 1 Provides security by hiding internal IP addresses Acts like firewall 2 Enables a company to access internal IP addresses Internal IP addresses that are only available within the company will not conflict with public IP 3 Allows a company to combine multiple ISDN c...

Page 20: ...7 IP Pool Default IP range is 16 128 Lease Time Legal use the given IP during that time Default is 259200s Click Submit to confirm the change Click Cancel to restore the previous value 4 3 2 Call Setting ...

Page 21: ... This is an optional service that lets you decide whether or not you want to block your phone number from displaying on the receiver s phone Anonymous Reject Anonymous Caller Rejection is a service that rejects callers with anonymous name phone number However you will still receive calls users with anonymous telephone number Call Forward Call forward allows you to forward incoming calls to a pre d...

Page 22: ...lowing window will load LATT Local Address Translation Table Dialing through SIP Server LATT When you dial any number TA will look for the number in Local Setting Refer to sec 4 4 2 Local Setting for details Dialing through SIP Server SIP server will define all the calling rules You can skip sec 4 4 2 Local Setting and sec 4 4 4 URI Phone Book Inter digit Timeout If no other number is being dialed...

Page 23: ...cific number defined in URI Phone Book refer to sec 4 4 4 for details about URI Phone Book Default button set is key on the phone pad You can enter from 1 to 10 dial key to call the recorded URI numbers Click Submit to confirm the change Click Cancel to restore the previous value 4 4 2 Local Setting Select Local Setting from the Dialing Plan menu Local dialing plan allows users to dial out to a Vo...

Page 24: ...nput length is limited to 6 digits Remote IP Remote side Gateway IP addresses Remote PORT Remote side port number to use The input length is limited to 5 digits Memo Memo field for user to make remark The input length is limited to 18 characters Insert Insert a record where the current record is located Current record is marked as different color Add Add a new record to the bottom of the list Dele...

Page 25: ...22 Click Submit to confirm the change Click Cancel to restore the previous value ...

Page 26: ...23 4 5 Administrator Setting 4 5 1 SIP Setting Select SIP Setting from the Administrator Setting menu ...

Page 27: ...oxy Port Port number of Outbound Proxy Server Backup Proxy Backup Proxy Server IP address Backup Proxy Port Port number of Backup Proxy Server Register Expires Timer for registration Start Media Port Port number for initial of sending RTP packet Session Timer The time interval in which the phone periodically refresh SIP sessions by sending repeated INVITE or Update request depending on session typ...

Page 28: ...tion STUN IP Address Simple Traversal of UDP through NATs Network Address Translation Enter the Stun IP Address 4 5 2 Voice Setting Select Voice Setting from the Administrator Setting menu Default Codec Default voice codec G 729A G 711 uLaw G 711 aLaw A RTP packet is sent out every specified time cycle DTMF Method Please choose Out Band In Band default or SIP Info for DTMF method VAD Enable disabl...

Page 29: ...confirm the change Click Cancel to restore the previous value 4 5 3 Port Setting Select Port Setting from the Administrator Setting menu Setting the phone number assigned to each channel such as FXS and FXO Card 0_ FXS The number assigned to FXS channel Disable If this check box is turned ON dispatch arrival will become invalid Loop Service Line Type There is an option like an analog a number disp...

Page 30: ...Hook timing setting Line detect basically detects the current phone status Caller ID Setup by area code Voice TX Gain 48db 24db Sets a specific sound intensity for transmitting sound Voice RX Gain 48db 24db Sets a specific sound intensity for receiving sound Click Submit to confirm the change Click Cancel to restore the previous value 4 5 4 Restore Setting Select Restore Setting from the Administr...

Page 31: ... Call Detail Record and Sys Log 4 6 1 Event Log Select Event Log from the Call Log menu The status of the call can be checked from Event Log 4 6 2 Call Detail Record Select Call Detail Record from the Call Log menu When you click the Call Detail Record you will see the following widow ...

Page 32: ...all Log menu All the operations performed by the terminal adapter are listed on SysLog 4 7 System Reboot Reboot the system if you update any information Please click the hyperlink character System Reboot on the bottom left of the menu to reboot ...

Page 33: ...ds for Telnet configuration config adm net dialplan sip voice tel mis quit Quit the shell reboot Reboot the system show Show the setup info Same as write Write the data which have been modified xdef Restore to default values manufacturer portstatus Port status log logout Shell logout For network administrator configuration config adm exit Exit to previous folder name Gateway name pw Password for g...

Page 34: ...l setup dpr Dial plan Remote setup dpp Dial plan PSTN setup For sip configuration sip SIP display name sipn SIP login name spipw SIP password sippo SIP port sipsvr SIP server sipsvrpo SIP server port udpto UDP time out udprt UDP retry time stun Stun server sipf SIP request_URI For voice configuration codec Setup default codec g711a G 711_alaw packet size g711u G 711_ulaw packet size g729a G729a pa...

Page 35: ...tx fxogainrxv The FXO voice gain of rx This is for FXO port use ONLY fxogaintxv The FXO voice gain of tx This is for FXO port use ONLY For other configuration ctl Call trace log ping To verify that the HOST is still active For best G W performance we strongly recommend users to use web UI to do the configuration Telnet command is for experienced system users ...

Page 36: ...ctivity Detection CNG Comfort Noise Generation AEC Acoustic Echo Cancellation G 168 QoS ToS field identify Tone DTMF CPT Call Progress Tone generation Ring tone Ring back tone Dial tone Busy tone Caller ID For FSK DTMF Bell core IP Assign Static IP DHCP PPPoE TCP IP IP TCP UDP DHCP RTP RTCP ICMP HTTP NTP TFTP DNS Configuration Console Telnet Web browser Upgrade Firmware upgrade through network by ...

Page 37: ...is Step 5 If problems still exist please contact your authorized G W distributor Before you contact them please have your module and series number ready so the issue can be resolved faster Maintenance We strongly recommend users to operate the terminal adaptor under a safe environment These are few tips that you can do to maintain your G W Do not block the airflow entrance of the G W to avoid the ...

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