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Power

Why won’t my unit turn on?

Check to make sure your unit is plugged into a functional outlet.

Contact Customer Service at 1-800-726-0190.

Why is my unit turning itself off?

If the PLATE SELECT dial is not turned to ON within 10 minutes of the 

unit being plugged in, the Griddler

®

 Elite will enter SLEEP mode. All 

lights will turn off. Turn the PLATE SELECT dial to ON to “wake up” the 

unit and operate the unit as normal.

It is possible the unit overheated. Wait for the unit to cool down and try 

again. If it does not turn back on, contact Customer Service at 1-800-

726-0190.

If already cooking and you want to change the temperature of the 

current plate selection, you do not need to hit START/STOP button 

again. Doing so will turn the unit off. Simply change the temperature 

dial for the current plate selection and the unit will adjust automatically.

If your Griddler

®

 Elite is not turned off or if you do not change any 

settings, it will shut off automatically after 2 hours. This is a safety 

feature.

Why won’t the plates get hot?

Confirm you have inserted the plates correctly into the connection 

blocks. If the plates are not fitted correctly and securely, they will not 

heat up. This is a safety feature.

Programming

Can I change my temperature or 

plate selection when the unit is 

already cooking?

Yes. To change temperature of your current plate selection, simply turn 

the plate’s temperature dial and the unit will adjust automatically. To 

change your plate selection, simply turn the PLATE SELECT dial and 

set your new temperature.

Can I sear when I’m  

already cooking?

Yes. Simply press the SEAR button(s) and the plates will preheat to sear 

temperature. We recommend you take the food off during preheating to 

SEAR. Once the SEAR cycle is complete, the unit will revert back to 

previously selected temperatures.

Can I adjust my SEAR  

cycle time?

You can only sear for 2 minutes max. However if you would like to sear 

for less than 2 minutes, simply press the down arrow button.

TROUBLESHOOTING CHART

IMPORTANT!

 

Do not throw away. Keep for future reference. 

This Quick Start Guide is intended to supplement the Instruction Booklet.  

In order to ensure safe operation and optimum performance,  

please read the entire Instruction Booklet.  

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