Crane Linea User Manual Download

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Part No. PR16820000

Issue A 11/2020

User Manual

Summary of Contents for Linea

Page 1: ...Part No PR16820000 Issue A 11 2020 User Manual ...

Page 2: ...sistance and stability 2 Safety in case of fire 3 Hygiene health and the environment 4 Safety in use 5 Protection against noise 6 Energy economy and heat retention Tests have been performed by accredited certification bodies in accordance to the following specifications Low Voltage Directive EN 60335 1 2002 A1 2004 A11 2004 A12 2006 A2 2006 A13 2008 EN 60335 2 75 2004 A1 2005 A11 2006 A2 2008 A12 ...

Page 3: ...l injury Crane Merchandising Systems accepts no responsibility for damage caused to the equipment through misinterpretation or misuse of the information contained in this manual Copyright 2020 Crane Merchandising Systems Important Safeguards Always follow these basic safety precautions when operating or maintaining your machine 1 Ensure that you and anyone who will operate or maintain your machine...

Page 4: ...our machine should freeze up call a service technician to before switching it on 7 Ensure that you are familiar with the most recent Health and Safety at Work Electricity at Work Regulations Important This appliance is not intended for use by persons including children under 8 years old and the infirm with reduced physical sensory or mental capabilities or lack of experience and knowledge unless t...

Page 5: ...oduction Important Safeguards Children must not carry out any cleaning or maintenance of the machine Your machine is for indoor use only and because it is a beverage vendor should be sited in a clean and hygienic area ...

Page 6: ... and Re filling Procedures 4 1 Hygiene kit requirements 13 4 2 Cleaning and Filling Procedure all models 14 4 3 Oltre Brewer Cleaning Procedure 16 4 4 CoEx Espresso Cleaning Procedure 17 4 5 Waste Bins Espresso and Freshbrew models 19 4 6 Drip tray and Cup stand Grille all models 20 4 7 Touch Screen 21 4 8 Test 21 Section 5 Service Screen Functions 5 1 Enter Pin 22 5 2 Sanitation rinse 22 5 3 Data...

Page 7: ...m 7 1 Data Recall 27 7 2 Diagnostics 30 7 3 Price Menu 30 7 4 Product Configuration Menu 32 7 5 Free Vend 34 7 6 Leave Service Menu 35 Section 8 Dispense Pipes 8 1 To replace Pipes 36 Section 9 Recommended Spare Parts 9 1 Hygiene Parts 37 Section 10 Error Messages and SimpleProblem Solving 10 1 Error Messages 38 10 2 Simple Problem Solving 39 10 3 Machine Leaking 39 Section 11 Decommissioning the ...

Page 8: ...ng water filter Note All weights and dimensions are approximate and are for guidance only General Height Espresso 838mm Depth 785mm Width 498mm Weight 55kg Height Instant Freshbrew 700mm Depth 785mm Width 498mm Weight 45kg Electrical Services Voltage 220 240 Volts AC Current 13 Amp Fused Frequency 50 60 Hz Installed power 2 27kW Energy consumption 125 wh h Instant Freshbrew 162 wh h Espresso Water...

Page 9: ...overs must be replaced securely and the machine left in a safe condition 2 1 Siting your Machine 1 Your machine is suitable for indoor use only We recommend that it be situated in an area with an ambient temperature not below 10º C and not exceeding 30º C Your machine should be located near services as detailed in Section 2 1 2 2 2 It must also not be sited in an area where a water jet could be us...

Page 10: ...must contact the supplier immediately 7 Level your machine by adjusting the feet 8 Ensure that the door opens and closes easily 2 2 Connecting the Water Supply 1 Your machine should be situated within 1 metre of a drinking water supply from a rising main terminating with a stop tap with 15mm outlet pipe Note The water supply should comply with national and regional regulations e g in the U K the S...

Page 11: ...rthed The electrical safety of this appliance can only be guaranteed if it is correctly and efficiently earthed in compliance with National and local regulations If you have any doubts contact a qualified technician to check the system On no account should it be earthed only to the water supply pipe The manufacturer declines all liability for damage resulting from a system which has not been earth...

Page 12: ...gineer must carry out the following procedure before your machine is used for the first time Ensure that the electrical and water services to the machine are connected correctly Check for leaks in the water supply 1 Open the door of your machine 2 Ensure the drip tray is fitted correctly 3 Inside the machine check the brewer waste bins are positioned correctly to catch the coffee cakes and brewer ...

Page 13: ...er tank has not filled within this time the mains power supply should be switched off and then on again to reset the heater tank time out Important Should the machine fail to fill correctly or leak turn off the water and power to the machine before investigating the fault 6 All Models Rotate soluble freshbrew ingredient canister outlets to upright position Place canisters on a clean flat surface t...

Page 14: ...being done with the door open ensure there is a container under the appropriate dispense nozzle 10 Close the cabinet door Ensure that the machine is left in a clean and safe condition 2 5 Warranty Card Please complete and return the warranty card that comes with the machine Use the card to note any problems you encountered during installation your feedback helps us to improve our products and serv...

Page 15: ...bes how to vend a Coffee selection If the machine has not been used for 3 minutes it will display the standby screen shown below 1 To display the drink selection menu press TOUCH To Start 2 To navigate the drink selection menus press the side arrows 3 Press the drink icons to select your drink choice ...

Page 16: ...or directly on to the drip tray grille for taller mugs jugs The Cup or Water Droplet symbol will illuminate to indicate were your cup jug should be placed 1 Make your selection by navigating the menu Press the arrows to go to the next menu screen 2 To select a drink press the required drink icon ...

Page 17: ...our cup is in position the MAKE MY DRINK button will appear Press the button to make your selection 5 As your drink is being prepared an in progress status is shown on the screen and your My Code number is displayed 6 When your drink is completed an end of vend message will appear to prompt you to remove your cup ...

Page 18: ...LINEA Section 3 How to Vend a Drink 7 To use My Code press the MyCode button and enter your drink code on the screen your drink choice will appear on screen press MAKE MY DRINK to make your selection ...

Page 19: ...ur cup is detected 1 Select hot water from the menu 2 If your cup is in position the MAKE MY DRINK button will appear Press the button to make your selection 3 As your drink is being prepared an in progress status is shown on the screen and your MyCode number is displayed 4 When your drink is completed an end of vend message will appear to prompt you to remove your cup ...

Page 20: ...g surfaces during the cleaning operation Destaining Agent This is a liquid or powder agent which should be dissolved in water and diluted in accordance with the manufacturer s instructions The solution can be used on heavily soiled or stained components such as buckets and drip trays Items or surfaces cleaned with this solution must be rinsed in clean water to remove traces of the cleaningagent Li...

Page 21: ...move the extract tray from the machine and using a dry brush clean the area under the extract tray 6 Clean the extract tray dry and refit to the machine Wipe the canister shelf and the upper interior of the machine with a clean damp sanitised cloth 1 Remove the dispense pipe from the mixing bowl Rotate the steam trap to clear the extract housing and remove from the mixing system 2 Remove the mixin...

Page 22: ...stem to the base unit ensuring that the green lever is turned to the left Press the mixing system home on to the base unit and press and turn the green locking mechanism to the right to lock in place 10 Ensure the mixing system is locked securely in position 11 Refit the steam traps to the mixing systems ensuring that the outlet lines up with the extract housing 12 Remove the dispense nozzles from...

Page 23: ...he brewer will start to move and will stop at the open position 4 Disassemble the brewer as illustrated 5 Clean the Oltre brewer chassis and mounting area 6 Clean all of the Oltre brewer components 7 Rinse all components with clean water dry then refit to machine Weekly Cleaning Procedure Important Cleaning and maintenance outlined on the following pages must be carried out on a weekly basis 1 Che...

Page 24: ...sso Brewer Cleaning Procedure Daily Cleaning Procedure 1 Remove the dispense pipe from the brewer outlet and the water waste tray from below the brewer 2 Holding the unit as shown opposite lift the green lever 4 Fill a clean bucket with hot water and dilute the bactericidal cleaning agent in accordance with the manufacturer s instructions 5 Carefully place the CoEx brewer unit into the diluted bac...

Page 25: ...ressing Reset Waste on the Touch Screen and is confirmed by pressing the OK button 1 Remove the brewer from the machine see Daily Cleaning Procedure Turn the locking ring anti clockwise to the open position and remove the filter unit Rinse the filter unit thoroughly replace in the brewer and refit the brewer in the machine Weekly Cleaning Procedure The LINEA has a routine cleaning cycle for the Co...

Page 26: ...proximately 1 5 litres of water through the dispense head The LCD will display the message Cleaning in Progress throughout the cleaning cycle 6 When the cleaning cycle is complete the LCD will display the message Cleaning Completed Press the Finish touch pad on the drink selection screen to return the machine to standby mode Safety First Never clean or service the brewer unit while it is in motion...

Page 27: ...ramp on the brewer see arrow 1 Remove the drip tray assembly 2 Carefully empty any waste liquid 3 Clean both the drip tray assembly and drip tray grille thoroughly 4 Remove the cup stand grille insert 5 Clean the cup stand and grille thoroughly 6 Replace the drip tray assembly and cup stand grille in the machine 4 6 Drip Tray and Cup Stand Grille ...

Page 28: ...he glass screen 4 9 Test Using the service options on the Touch Screen proceed as follows 1 Place a suitable container under the dispense head and press the Sanitation rinse button on the Touch Screen The machine will flush the system Check that all of the mixing stations are water tight 2 Hot Water is dispensed from a separate nozzle Ensure a suitable container is in position below the hot water ...

Page 29: ...temperature ensuring that the water used in the sequence is delivered at the optimum temperature to kill any micro organisms Each hot water valve and corresponding whipper are switched on in sequence for a pre set flush time Caution Ensure that a suitable container is placed under the dispense position Keep hands away from the dispense area whilst the flushing cycle is inoperation 5 3 Data Recall ...

Page 30: ... be carried out weekly 5 8 Reset Waste Espresso Freshbrew machines only When the waste container is emptied the counter must be reset When pressed the counter is reset which is confirmed by pressing the OK button on the front screen 5 9 Brewer Open Freshbrew machines only Opens the brewer fitted to freshbrew machines 5 10 Brewer rinse Freshbrew machines only Enables the brewer to be cleaned in ord...

Page 31: ...Page and Previous Page icons are displayed These are selected by pressing the bottom right or the top left highlighted drink selection icon 4 To return to a previous menu screen e g from the Diagnostics sub menu up to the Main Menu use the Up One Level option 6 3 Entering or Updating Parameters To enter or update parameters press the corresponding highlighted drink selection icon to enter or to en...

Page 32: ...en made 6 3 2 Check Boxes 1 To select Americano touch the icon on the menu 2 A TICK appears in the box indicating that it has been selected 3 Continue until all required options have been selected 6 4 Accessing the Programming Mode 1 Open the door of the machine the Touch Screen will display the Main Menu 2 Select Enter Pin ...

Page 33: ...nual Section 6 Programming Mode 3 Enter the 4 digit operator s entry pin code and press OK Note The factory default operator s code is 2 2 2 2 4 You may be issued with an alternative code 5 Select Service Menu ...

Page 34: ... operator to view Non Resettable and Resettable Sales Data data relating to Events The Re settable Sales Data and data menus contain an extra sub menu which allows the operator to delete the current data 7 1 1 Non Resettable Sales Data This menu allows the operator to view monetary and sales values This data cannot be reset and will remain intact for the service life of the controller board 1 Sele...

Page 35: ...shown on the next page Sales Displays the total machine sales in NOT including Test Vends or Free Vends Sales Displays the total number of machine vends This value includes normal discount and surcharge vend totals NOT includingTest Vends or Free Vends Discount Displays the total monetary value of all discounts Discount Displays the total number of discounted vends Test Vend Displays the total mon...

Page 36: ... contains the same data fields available in the Non Resettable Sales Data menu However once viewed data from this menu can be cleared from the machine memory 1 Select Resettable Sales Data Overall Totals By Product Cash Cashless or Token Vends 2 Select Overall Totals This menu displays both the total amount and total vend count since the last time it was cleared for the data fields shown 3 Once th...

Page 37: ...ory on the machine 7 3 Price Menu This menu allows the operator to view and change individual prices one price for all drink selections multiple price points depending on strength and condiments price by category and view the currently set highest and lowest prices 7 3 1 Individual Prices This menu allows the operator to view and set an individual price for each drink selection available from the ...

Page 38: ...om Beans The screen below will be seen 3 Enter the new value 4 Press Save The new price is now displayed The operator can then update further selections if required 7 3 2 Multiple Price Points This menu allows the price to be changed depending on the strength of drink and strength of condiments selected ...

Page 39: ... values currently on the machine Note If a single price is currently in use this value will be displayed in both fields 7 4 Product Configuration Menu This menu allows the operator to view and change Custom Selection Names and Disable Selections 7 4 1 Custom Selection Names This menu allows the operator to change the name of the soup displayed on the drink selection menu 1 Select Custom Selection ...

Page 40: ...vidual drink selections The following example describes how to disable drink selections Hot Chocolate and Chocomilk 1 Select Disable Selections 2 Select Hot Chocolate and Chocomilk 3 Use the Up one level button to return to the Service Menu 4 Repeat this procedure when you need to turn the selections on ...

Page 41: ...yment system When Free Vend is enabled all available drinks selections will be dispensed at no cost To enable Free Vend proceed as follows 1 Select Free Vend 2 Select Enabled 3 Use the Up one level button to return to the Service Menu 4 Repeat this procedure selecting Disabled when you need to charge for the selections with a payment system fitted ...

Page 42: ...am 7 6 Leave Service Application This menu allows the operator to return the machine to Standby Mode when all programming is completed Closing the door will also exit programming mode 1 Select Leave Service Application 2 Select Yes ...

Page 43: ...spresso Brewer 4mm white silicone Hot water 8mm grey silicone Mixing bowls 6mm grey silicone 1 3 2 8 1 To replace pipes 1 Open machine door 2 Using the above information about pipe size connect the pipes to the dispense head 3 The pipes should be cut to such lengths so that they are not too taut and also the pipe doesn t sag below the delivery head ...

Page 44: ... Parts Item not illustrated Part No Item Description 1 ME14043000 Whipper bowl single inlet 2 ME14044000 Whipper bowl dual inlet 3 PL13725000 Stream trap 4 PL13723000 Whipper impellor 5 PL13728000 Whipper seal 6 PL01128000 Central canister chute 7 PL01441000 LH canister chute 8 PL01442000 RH canister chute 9 SI04345960 Silicone pipe 6mm x 9 5mm 10 SI10538000 Silicone pipe 4mm x 8mm 11 PL16319000 D...

Page 45: ...d Perform a Co Ex Tablet Clean Please Remove Cup A cup or mug has been left in the vend area Remove the cup or mug to cancel the error Mug Sensor Error Fault with mug sensor Switch off the power and call an engineer No IO Comm Communications fault Brewer Not Homed Brewer has not returned to its home position Brewer Jam Brewer mechanism faulty No Monetary Device The monetary device is not connected...

Page 46: ...ine completes rinse cycle Out of Coffee Fresh beans canister and or fresh brew canister empty B2C machines Bean canister shut off closed Refill bean canister with fresh beans and or coffee canister with fresh brew coffee Fully open bean canister shutoff Fault Possible Cause Remedy Waste tray overflowing Level sensor incorrectly located in the tray Ensure sensor is positioned correctly in the tray ...

Page 47: ...er shut down periods the machine should be thoroughly cleaned On return it is advisable to run a CoEx brewer clean Espresso models only and vend each drink type to ensure correct operation of the machine 2 If the machine is to be moved or transported remove all ingredients and thoroughly clean the machine Drain the heater tank Contact the service agent of the machine as only fully trained service ...

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Page 50: ...ls and technical information for the complete Crane machine range using the url https techlibrary cranems co uk Pipsmore Park Bumpers Farm Industrial Estate Chippenham Wiltshire SN14 6NQ Tel 44 0 1249 444807 Fax 44 0 1249 444819 Email sales cranems eu Website www cranems eu ...

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