Crane Coti Operator'S Manual Download

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Part Number PR15494001

Issue A - 07/2018

Operator’s Manual

Summary of Contents for Coti

Page 1: ...Part Number PR15494001 Issue A 07 2018 Operator s Manual ...

Page 2: ...r apparatus Immunity EN 61000 3 2 2014 Electromagnetic compatibility EMC Limits Limits for harmonic current emissions equipment input current 16 A per phase EN 61000 3 3 2013 Electromagnetic compatibility EMC Limits Limitation of voltage changes voltage fluctuations and flicker in public low voltage supply systems for equipment 16 A per phase and not subject to conditional connection EN 50581 2012...

Page 3: ... Operator s Programme 27 Section 8 Dispense Pipe Lengths 36 Section 9 Recommended Spare Parts 37 Section 10 Error Messages and Simple Problem Solving 39 Section 11 Decommissioning Your Machine 42 The following Symbol is used throughout this Operator s Manual Safety First Take care risk of personal injury Crane Merchandising Systems accepts no responsibility for damage caused to the equipment throu...

Page 4: ...your machine 1 Ensure that you and anyone who will operate or maintain your machine have this manual available for quick and easy reference and have read all instructions carefully before commencing work 2 Beware of Electricity Certain maintenance operations require your machine to remain connected and switched on Only trained personnel should carry out these routines Observation of safe working p...

Page 5: ...by persons including children under 8 years old and the infirm with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety and they fully understand the hazards involved Children should be supervised to ensure that they do not play with the ap...

Page 6: ...Amp Fused Depth 785 mm Frequency 50 60 Hz Cup Capacity 800 7oz Approximate and are for guidance only 1 3 Water Services Pressure 200 kPa 2 Bar 600 kPa 6 Bar Stopcock 15 mm BSP from rising main 1 4 Sound Levels A weighted sound pressure level is below 70dB All weights and dimensions are approximate and are for guidance only Section 1 Machine Specification ...

Page 7: ... in compliance with national and local regulations 3 All covers must be replaced securely and the machine left in a safe condition 2 1 Siting your Machine 1 Your machine is suitable for indoor use only We recommend that it be situated in an area with an ambient temperature not below 10º C and not exceeding 30º C Your machine should be located near services as detailed in section 1 2 It must also n...

Page 8: ...may have occurred during transit If your machine is damaged or any parts are missing you must contact the supplier immediately 7 Level your machine by adjusting the feet 8 Ensure that the door opens and closes easily 2 2 Connecting the Water Supply 1 Your machine should be situated within 1 metre of a drinking water supply from a rising main terminating with a stop tap with 15mm outlet pipe N B Th...

Page 9: ... First Your machine must be earthed The electrical safety of this appliance can only be guaranteed if it is correctly and efficiently earthed in compliance with National and European regulations on electrical safety Always ensure that the earthing is efficient If you have any doubts contact a qualified technician to check the system On no account should it be earthed only to the water supply pipe ...

Page 10: ...a lead available from the manufacturer Important If any internal fuses become damaged or fail in any way they must be replaced by a special fuse available from the manufacturer quoting the information written on the label adjacent to the relevant fuse holder 2 4 Commissioning Procedure A trained installation engineer must carry out the following procedure before your machine is used for the first ...

Page 11: ...tating the cup turret by hand will damage the mechanism Note If you are using paper cups first inspect each sleeve for damage to the cup rims Damaged cups must not be used 4 The cup turret mechanism will index the first available cups to the dispense position Fill the remaining empty cup stack with cups and replace the lid 5 Press the Cup Test button 7 on the Service Keypad and ensure that a cup i...

Page 12: ...ll Models Rotate soluble fresh brew ingredient canister outlets to upright position The bean canister needs to have the outlet slide in the closed position before removal Place the canister into the canister filling station located on the door and fill canister with the correct ingredient DO NOT place the canister on the floor or overfill with ingredient Refit canister into machine ensuring that i...

Page 13: ...or Ensure that the machine is left in a clean and safe condition 2 5 Further instructions relating to the safe operation and maintenance of this machine are provided in the following sections 2 6 Warranty Card Please complete and return the warranty card that comes with the machine Use the card to note any problems you encountered during installation your feedback helps us to improve our products ...

Page 14: ... a Tea selection from a machine set to free vend If the machine has not been used for 3 minutes it will display the standby screen shown below 3 1 Selecting a drink from the touch screen menu Touch the screen to view the drink selection menu then press the selection required or Next page to view more selections ...

Page 15: ...nd or sugar by touching the screen to highlight your choice e g regular no milk or sugar e g extra shot regular milk and sugar 3 3 Vending a Drink Once you have selected the drink of your choice press Make my drink on the screen As your drink is being prepared a progress spinner is displayed Whilst your drink is being prepared your My Code number is displayed The number can be used on your next vi...

Page 16: ...from the machine the Selection Menu is displayed see Section 3 1 If the machine is then not used for a pre determined time the Standby screen is displayed 3 4 Selecting a drink using My Code From the standby screen touch the My Code icon and the screen below is shown Add your code number and touch Make my drink to display the Selection menu refer to above to Section 3 1 ...

Page 17: ...eaning operation 4 2 De Staining Agent This is a liquid or powder agent which should be dissolved in water and diluted in accordance with the manufacturer s instructions The solution can be used on heavily soiled or stained components such as buckets and drip trays Items or surfaces cleaned with this solution must be rinsed in clean water to remove traces of the cleaning agent 4 3 Liquid Destainer...

Page 18: ...e the dispense pipe from the mixing bowl Rotate the steam trap to clear the extract housing and remove from the mixing system 2 Remove the mixing system by turning the green locking lever to the left and pull the mixing system away from the back plate 3 Pull off the impeller and the rubber seal 4 Clean all of the mixing system parts including the steam traps mixing bowls and dispense pipes thoroug...

Page 19: ...ed to their correct outlet position on the dispense block see Section 8 Dispense Pipe Lengths for details 4 5 3a Oltre Brewer Cleaning Procedure Daily Cleaning Procedure Important Cleaning and maintenance must be completed daily Fill a cleaning bucket with hot water and dilute the bactericidal cleaner in accordance with the manufacturer s instructions Open the door of the machine The brewer will a...

Page 20: ...ill stop at the open position Remove the brewer chamber filter belt assembly then remove the belt Clean all components with the recommended mix of de staining solution soak for 5 to 10 minutes Rinse all parts thoroughly in clean water re assemble into the machine Press the service keypad Brewer Clean button 4 and the machine will flush the brewer Empty the brewer waste container Wash the waste con...

Page 21: ...oughly Ensure all coffee ground deposits are removed paying particular attention to the area around the top of the piston and waste chute Remove the unit from the solution and rinse thoroughly with clean water Dry the unit using a clean cloth 3 Remove the B2C coffee chute assembly Unscrew the two knurled thumbscrews and remove the coffee chute and coffee chute cover With a clean dry brush clean th...

Page 22: ... see Section 4 5 3 b 1 Turn the locking ring anti clockwise to the open position and remove the filter unit Rinse the filter unit thoroughly replace in the brewer and refit the brewer in the machine 2 Press and release button 11 on the service keypad and follow the instructions on the main display i e Press Start Sanitation After rinsing and cycling the brewer the screen will display the message P...

Page 23: ...lease the complete drip tray assembly This can now be removed from its mounting brackets 2 The drip tray assembly can be disassembled into its individual tray and grill components for ease of cleaning 3 Clean the cup catcher and drain pipe in the sanitizer solution Rinse the components with clean water and dry thoroughly Wash the drip tray and grille thoroughly and sanitise using the diluted bacte...

Page 24: ...the mechanism Note If paper cups are being loaded each pack of cups must first be inspected for damage to the cup rims Damaged cups must not be used 2 Replace the lid 4 10 Cash Box 1 Open the coin mechanism cover Wipe the inside with a cloth 2 Remove coins from the cashbox and refit the cashbox to the machine 3 Check the coin tubes and refill if required 4 11 Test Using the service keypad located ...

Page 25: ...hest standards of cleanliness the boiler fill valve is disabled ensuring that the water used in the sequence is delivered at the optimum temperature to kill any micro organisms Each hot water valve and the corresponding whipper are switched on in sequence for a pre set flush time Caution Ensure that a suitable container is placed under the dispense position Keep hands away from the dispense area w...

Page 26: ...e system after the machine has been moved or shut down for any length of time 5 10 Button 10 Machine Cool Down Espresso Machines Only Important This button enables an engineer to work safely on the water system and should not be used by the operator 5 11 Button 11 CoEx Tablet Clean Espresso Machines Only When pressed initiates the CoEx brewer tablet cleaning routine Crane Merchandising Systems rec...

Page 27: ...us Page icons will be displayed 4 To return to a previous menu screen e g from the Diagnostics sub menu up to the Main Menu use the Up one level option 6 3 Entering or Updating Parameters To enter or update parameters key in the actual digits of the number required using the touch pads 0 9 Once the correct parameter has been entered press Save to overwrite the previous value and store the new para...

Page 28: ... selected 6 4 Accessing the Programming Mode 1 Open the door of the machine The LCD will automatically display the PIN entry screen Enter the 4 digit operator s entry pin code and press OK N B The factory default operator s code is 3 3 3 3 You may be issued with alternative code ...

Page 29: ...vend information The Re settable Sales Data and SureVend data menus contain an extra sub menu which allows the operator to delete the current data 7 1 1 Non Resettable Sales Data This menu allows the operator to view monetary and sales values This data cannot be reset and will remain intact for the service life of the controller board 1 Select Non Resettable Sales Data Overall Totals By Product Ca...

Page 30: ...l surcharges in Surcharge Displays the total number of surcharge vends Free Vend Displays the total monetary value of all free vends in Free Vend Displays the total number of free vends Total Displays the total machine sales in Total Displays the total number of machine vends N B All sales data is presented in a format required by the latest European Vending Association Data Transfer Standard EVA ...

Page 31: ...B See sub section 7 1 Data Recall for detailed descriptions of these data fields Once the operator has viewed required information from these submenus the data can be deleted by pressing Reset then Yes to confirm Press Previous Page to exit the menu without clearing the data 3 The operator can also view resettable monetary and vend data for individual product by entering the By Product menu and al...

Page 32: ...ng a cup from within the machine 1 Select Data Recall Cup Vends 2 The data can be cleared by pressing Clear Data then Yes to confirm 7 2 Diagnostic This menu allows the operator to view any current errors on the machine 7 3 Price Menu This menu allows the operator to view and change individual prices one price for all drink selections set a discount to be applied for customers who use their own cu...

Page 33: ...own illustrates an Instant Coffee selection with a price set currently at 35p 2 To change the price of the Instant Coffee select Instant Coffee The LCD will change and display the screen as shown below To update the price e g increase to 45p press 4 5 using the appropriate touch pads 3 Press Save The new price is now displayed The operator can then update further selections 7 3 2 Entire Machine Th...

Page 34: ...d selects a drink the SureVend sensors will detect the cup and disable the cup drop mechanism The value set for Mug Discount is then subtracted from the price of the drink selected and the appropriate change credit returned to the customer N B It is important to ensure that any value entered for a mug discount is supported by the coin mechanism fitted to the machine e g if a mug discount is set at...

Page 35: ...isable Selections Token Enabled SureVend Cup Mechanism Brewer Waste Management and Water Filter Management 7 4 1 Custom Selection Names This menu allows the operator to change the type of soup or flavour of cold drink displayed to the customer on the main menu The following example describes how to update the machine to display Tomato Soup instead of Soup 1 Select Soup 2 Select Tomato Soup 3 Press...

Page 36: ...ivered The sensing system is a beam of infra red light across the cup station that is broken by a cup as it falls into position from the cup drop unit or by a customer placing his own mug in the dispense area The SureVend software monitors the cup station sensor during the time that the cup ring is operated If a cup is not detected the software will then attempt to drop a cup a second and if neces...

Page 37: ...erator to enable disable Free Vend when the machine is fitted with a coin card system When Free Vend is enabled all available drinks selections will be dispensed at no cost To enable Free Vend proceed as follows 1 Select Free Vend 2 Select Enabled or Disabled as required 3 Press Up One Level 7 4 5 Leave Service Application Allows operator to return machine to Standby Mode 1 Select Leave Service Ap...

Page 38: ...others 6mm grey silicone To replace pipes 1 Open cabinet door and extend the delivery head by pressing 8 on the service keypad 2 Using the above information about pipe size connect the pipes to the dispense head the numbers on the diagram below indicate which mixing bowl brewer should be connected to which nozzle 3 The pipes should be cut to such lengths that when the head is in this extended posi...

Page 39: ... item quantity per kit Ref No Item ABH HYG INSTANT Instant ABH HYG SFBT Fresh brew Tea ABH HYG DFB EU Double Fresh brew Coffee Tea ABH HYG B2C FBT B2C Fresh brew Tea 1 Whipper bowl single inlet 7 4 3 3 2 Whipper bowl dual inlet 1 3 Stream trap 7 4 4 3 4 Impeller 7 4 4 3 5 Seal 7 4 4 3 6 Chute canister central 6 7 Chute LH long 1 4 4 4 8 Chute RH long 1 5 4 4 Not shown Silicone pipe 8mm x 12 5mm 0 ...

Page 40: ...tcher Moulding Squat Cup 2 PL13125000 Cup Catcher Moulding Tall Cup 3 PL13128000 Cup Catcher Moulding 12oz Cup 4 SIO1142960 Silicon pipe 16mm OD 5 PL13123000 Cup Stand 6 PL13131000 Drip Tray 7 PL13122000 Mounting Bracket Cup Stand 8 PL13133000 Grille 9 PL13132000 Surround Grille 10 MT11611000 Mounting Bracket Drip Catcher ...

Page 41: ...e keypad immediately Co Ex Setup Required Co Ex brewer has not been setup Call an engineer Freshbrew and B2C drinks cannot be dispensed Out Of Cups Please Insert Mug Cup stacks empty SureVend has detected an error with the cup drop unit Refill cup stacks with correct size and type of cup Check the CDU if error remains call engineer Please Remove Cup A cup or mug has been left in the vend area Remo...

Page 42: ...n the table below on how to deal with common faults that can be easily remedied by the operator Safety First Should the remedy given below not cure the problem or the fault is not listed DO NOT ATTEMPT TO CURE THE FAULT YOURSELF Contact your machine supplier for assistance Fault Possible Cause Remedy Waste bucket overflowing Level sensor incorrectly located in the bucket Ensure sensor is positione...

Page 43: ...oving coffee tea waste Paperless fresh brew only Brewer chambers refitted incorrectly after cleaning Refit brewer chambers ensuring that wiper lugs are located correctly ʻSelection Not Availableʼ on LCD and machine will not vend coffee based drinks B2C machines Waste counter has reached maximum number of vends dispensed through CoEx brewer Empty coffee waste bin and reset waste counter see sub sec...

Page 44: ...ed The machine should be thoroughly cleaned before the site is closed down and on return it is advisable to vend each drink type to ensure correct operation of the machine 2 If the machine is to be moved or transported remove all ingredients and thoroughly clean the machine Contact the supplier of the machine as only fully trained service engineers are authorised to carry out the decommissioning o...

Page 45: ...43 Operator s Manual ...

Page 46: ...cal information for the complete Crane machine range www cranems co uk technical Pipsmore Park Bumpers Farm Industrial Estate Chippenham Wiltshire SN14 6NQ Tel 44 0 1249 444807 Fax 44 0 1249 444819 Email sales cranems co uk Website www cranems co uk CRANE MERCHANDISING SYSTEMS ...

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