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WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury, or loss of life.

— Do not store or use gasoline or other

flammable vapors and liquids in the
vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.
• Do not touch any electrical switch; do

not use any phone in your building.

• Immediately call your gas supplier

from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas sup-

plier, call the fire department.

— Installation and service must be per-

formed by a qualified installer, service
agency, or the gas supplier.

WARNING: Improper installation, adjust-
ment, alteration, service, or maintenance
can cause injury or property damage.
Refer to this manual for correct installa-
tion and operational procedures. For as-
sistance or additional information con-
sult a qualified installer, service agency,
or the gas supplier.

WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in
which it is installed. Provisions for adequate combustion and ventilation air must be
provided. Refer to 

Air for Combustion and Ventilation section on page 4 of this manual.

BILTMORE SPLIT OAK, MOUNTAIN OAK,

PREMIUM AGED SPLIT OAK, AND

SMOKY MOUNTAIN OAK UNVENTED (VENT-FREE)

NATURAL GAS LOG HEATERS

WARNING: This appliance is for installa-
tion only in a solid-fuel burning masonry
or UL127 factory-built fireplace, or in an
approved ventless firebox. It is design-
certified for these installations in accor-
dance with ANS Z21.11.2.
Exception: Do not install this appliance
in a factory-built fireplace that includes
instructions stating it has not been
tested or should not be used with
unvented gas logs.

VARIABLE MANUALLY-CONTROLLED MODELS ALSO DESIGNED CERTIFIED

AS VENTED DECORATIVE APPLIANCE

OWNER’S OPERATION AND INSTALLATION MANUAL

18", 24", and 30" Variable

Manually-Controlled Models

CGD3018N

CY2718N

CGD3924N

CY3124N

CGD3930N

18", 24" and 30"

Thermostatically-

Controlled Models

CGD3924NT

CGD3930NT

CGD3018NT

CGB3924NT

CGB3930NT

CCL3018NT

CCL3924NT

CCL3930NTA

Patent
Pending

This appliance may be installed in an aftermarket,* permanently located, manufac-
tured (mobile) home, where not prohibited by local codes.
This appliance is only for use with type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

(Smoky Mountain Oak Model Shown)

Summary of Contents for CCL3018NT

Page 1: ...st be provided Refer to Air for Combustion and Ventilation section on page 4 of this manual BILTMORE SPLIT OAK MOUNTAIN OAK PREMIUM AGED SPLIT OAK AND SMOKY MOUNTAIN OAK UNVENTED VENT FREE NATURAL GAS LOG HEATERS WARNING This appliance is for installa tion only in a solid fuel burning masonry or UL127 factory built fireplace or in an approved ventless firebox It is design certified for these insta...

Page 2: ...must open the vents before operating heater 6 This log heater is designed to be smoke less Iflogseverappeartosmoke turnoff heater and call a qualified service person Note During initial operation slight smokingcouldoccurduetologcuringand heater burning manufacturing residues 7 To prevent the creation of soot follow the instructions in Cleaning and Main tenance page 21 8 Before using furniture poli...

Page 3: ...hipping dam age If damaged promptly inform dealer where you bought heater Note Where listed vented decorative logs are required thermostat models are not permitted Figure 2 Vent Free Gas Log Heater Single Burner Mountain Oak Logs Shown PRODUCT FEATURES OPERATION This heater is clean burning It requires no outside venting There is no heat loss out a vent or up a chimney Heat is generated by realist...

Page 4: ...sealants are applied to areas such as joints around window and door frames be tween sole plates and floors be tween wall ceiling joints be tween wall panels at penetra tions for plumbing electrical and gas lines and at other openings If your home meets all of the three criteria above you must provide ad ditional fresh air See Ventilation Air From Outdoors page 6 If your home does not meet all of t...

Page 5: ...___ Btu Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used _________________ Btu Hr maximum the space can support _________________ Btu Hr actual amount of Btu Hr used Example 51 200 Btu Hr maximum the space can support 79 000 Btu Hr actual...

Page 6: ...r ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors orspacesopentotheoutdoors Thesespaces include attics and crawl spaces Follow the National Fuel Gas Code NFPA 54 ANS Z223 1 Section5 3 AirforCombustionand Ventilation for required size of ventilation grills or ducts IMPORTANT Do not provide openin...

Page 7: ... lamps etc in the air exist may discolor walls CHECK GAS TYPE Use only natural gas If your gas supply is not natural gas do not install heater Call dealer where you bought heater for proper type heater IMPORTANT Vent freeheatersaddmois ture to the air Although this is beneficial installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture See Air for Co...

Page 8: ...meet these minimum clearances you must operate heater with chimney flue damper open Go to Installing Damper Clamp Accessory for Vented Operation page 10 Noncombustible Requirements for Material Distance A Safe Installation 12 or more Noncombustible material okay Between 8 and 12 24 or 30 Models Install fireplace hood acces sory GA6050 GA6052 or GA6053 see Accesso ries page 27 18 Model Noncombustib...

Page 9: ...talling appliance on the floor level youmustmaintaintheminimumdistance of 14 to combustibles see Figure 9 B If combustible materials are less than 14 to the fireplace you must install appliance at least 5 above the combus tible flooring see Figure 10 14 Min Combustible Material Noncombustible Material Hearth 5 Min Combustible Material Figure10 MinimumFireplaceClearances Above Combustible Flooring ...

Page 10: ...ation 3 You prefer vented operation Ifreasonsnumber1or2aboveapplytoyou you must permanently open chimney flue damper You must install the damper clamp accessory to order see Accessories page 27 This will insure vented operation see Figure 11 The damper clamp will keep damper open Installation instructions are included with clamp accessory See chart below for minimum permanent flue opening you must...

Page 11: ...sealant lightly to male threads of the fitting to be threaded into gas regulator Connect approved flex ible gas hose to gas regulator of heater see Figure 12 IMPORTANT Hold gas regulator with wrench when connecting flexible gas hose 2 Locate masonry screws in hardware package 3 Position heater base assembly in fire place 4 Placelogsintheirproperpositiononheater base see Installing Logs on pages 14...

Page 12: ...cur Installation must include an equipment shutoff valve union and plugged 1 8 NPT tap Locate NPT tap within reach for test gauge hook up NPT tap must be upstream from heater see Figure 15 IMPORTANT Install equipment shutoff valve in an accessible location The equip ment valve is for turning on or shutting off the gas to the appliance Apply pipe joint sealant lightly to male threads This will prev...

Page 13: ...ntinued Figure 16 Equipment Shutoff Valve ON POSITION OFF POSITION Open Closed Equipment Shutoff Valve Figure 17 Checking Gas Joints Gas Meter Equipment Shutoff Valve Thermostat Gas Valve or Control Valve Location Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Fig ure 16 2 Pressurize supply piping system by ei ther using compressed air or opening main gas...

Page 14: ...rea is centered over the burner U bend 3 Locate the recesses on the back of the front log 3 Fit these recesses be tween the posts of the grate base see Figure 20 Figure 18 Installing Back Log 1 Figure 19 Installing Middle Log 2 Figure 20 Installing Front Log 3 Figure 21 Installing Crossover Log 4 Peg Hole in Grate Base Back Log 1 Burner Cutout Tab U Shaped Slot Middle Log 2 Crossover Log 1 Notches...

Page 15: ...bend 2 Locate pegs on the bottom of back log 2 Slide these pegs into the holes in the grate base behind the burner see Figure 23 3 Placecrossoverlog 3 ontothepin right on middle log 1 and into the recess of the back log 2 See Figure 24 Burner Tab U Shaped Slot Middle Log 1 U Bend Peg Hole in Grate Base Back Log 2 Burner Figure 22 Installing Middle Log 1 Figure 23 Installing Back Log 2 Crossover Lo...

Page 16: ...middle log shouldfitovertheburner seeFigure28 Make sure the front of the middle log is resting on the tabs of the grate base 3 Locatepegsonthebottomofbacklog 3 Slide these pegs into the holes in the grate base behind the burner see Figure 29 Figure 27 Installing Front Log 1 CCL3930NTA Shown Figure 28 Installing Middle Log 2 CCL3930NTA Shown Figure 29 Installing Rear Log 3 CCL3930NTA Shown Figure 3...

Page 17: ...e front posts into the recesses on the back see Figure 36 3 Place the crossover log 3 on top of the back log and front log Make sure the crossover log is seated into the notches on top of the back and front logs see Figure 37 4 Add lava rock around base of heater Do not put lava rock on logs or burner Figure 35 Installing Back Log Crossover Log 3 Figure 36 Installing Front Log Front Log 2 Notch No...

Page 18: ...ange flame will also be present Open damper or window to vent smell Thiswillonlylastafewhours Note Home owners generally prefer to operate their heater with the chimney damper closed This will put all the heat into the room However there may be times you will desire the full flames of the Hi heat setting but will find the heat output excessive You can open the chim ney damper if you have one fully...

Page 19: ...ice technician to inspect the appliance and to replace any part of the control system and any gas control which has been un der water LIGHTING INSTRUCTIONS WARNING If fireplace has glass doors never operate this heater with glass doors closed If you op erateheaterwithdoorsclosed heat buildup inside fireplace will cause glass to burst Also if fireplace opening has vents at the bottom you must open ...

Page 20: ...g Off Burners Only pilot stays lit 1 Turn control knob clockwise Clockwise to the PILOT position THERMOSTAT CONTROL OPERATION Thethermostatcontrolknobcanbesetto anycomfortlevelbetweenHiandLo The thermostat will gradually modulate the heatoutputandflameheightfromhigher to lower settings or pilot in order to maintain the comfort level you select The ideal comfort setting will vary by householddepend...

Page 21: ...ompressed air in a can please follow the directions on the can Ifyoudon tfollowdirectionsonthecan you could damage the pilot assembly 1 Shut off the unit including the pilot Allow the unit to cool for at least thirty minutes 2 Inspect burner pilot and primary air inlet holes on injector holder for dust and dirt see Figure 44 3 Blow air through the ports slots and holes in the burner 4 Check the in...

Page 22: ...uple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace piezo ignitor 7 Replace piezo ignitor 1 Turn on gas supply or open equipment shutoff valve 2 Turn co...

Page 23: ...1 Refer to Air for Combustion and Venti lation requirements page 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural gas company 3 Observe minimum installation clear ances see pages 7 through 9 4 Clean burner see Cleaning and Mainte nance page 21 or replace burner orifice 1 Turn heater off when usi...

Page 24: ...r shut off Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion Logs set cycles to pilot but room tempera ture drops to a lower than ideal level before log set comes back on REMEDY 1 This is common with most heaters If noise is excessive contact qualified ser vice person 1 Open window and ventilate room St...

Page 25: ... set comes back on you may want to reposition the thermo stat sensing bulb The thermostat sensing bulb is located near the gas valve assembly on the mounting bracket This location allows the thermostat to keep the room temperature at an ideal comfort level for most fireplace applica tions For positioning the thermostat sens ing bulb elsewhere an adhesive backed mounting clip is available Tools nee...

Page 26: ... lbs For the purpose of input adjustment When Gas Pressure Is Too Low pilot will not stay lit burners will have delayed ignition heater will not produce specified heat When Gas Quality Is Bad pilot will not stay lit burners will produce flames and soot heater will backfire when lit Youmayfeelyourgaspressureistoolowor gas quality is bad If so contact your local natural gas supplier SERVICE HINTS No...

Page 27: ...it 21 West Chester PA 19382 4500 610 430 7717 1 800 368 0803 www halcoenterprises com Laportes Parts Service 2444 N 5th Street Hartsville SC 29550 7704 803 332 0191 Parts Department Cans Unlimited Inc P O Box 645 Taylor SC 29687 0013 All States 803 879 3009 1 800 845 5301 cuisales aol com PARTS CENTRAL TECHNICAL SERVICE You may have further questions about in stallation operation or troubleshootin...

Page 28: ... HEATER For more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN Variable Manually Controlled Smoky Mountain Oak Models CGD3018N CGD3924N CGD3930N 5 3 2 1 4 21 11 12 13 21 8 21 21 6 7 10 9 16 15 17 19 22 18 14 19 23 20 18 ...

Page 29: ...056 26 099056 16 099056 16 Burner Orifice Injector 1 12 102843 01 102843 01 102843 01 Burner Clip 1 13 102980 01 102772 01 102772 01 Burner 1 14 102568 07 102568 05 102568 05 Control Valve 1 15 098508 01 098508 01 098508 01 Valve Retainer Nut 1 16 098354 01 098354 01 098354 01 Control Knob 1 17 102445 01 102445 01 102445 01 Piezo Ignitor 1 18 099387 08 099387 08 099387 08 Pilot Tube 1 19 098271 07...

Page 30: ...G HEATER For more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Premium Aged Split Oak Models 24 21 21 21 21 8 6 7 11 12 4 1 5 3 2 13 9 10 17 19 19 22 20 18 23 16 21 15 14 CGB3924NT CGB3930NT ...

Page 31: ... Outlet Burner Tube 1 11 099056 16 099056 16 Burner Orifice Injector 1 12 102843 01 102843 01 Burner Clip 1 13 102772 01 102772 01 Burner 1 14 101329 20 101329 20 Thermostat Gas Valve Assembly 1 15 102979 01 102979 01 Thermostat Bracket 1 16 098544 01 098544 01 Thermobulb Clip 1 17 102445 01 102445 01 Piezo Ignitor 1 18 099387 09 099387 09 Pilot Tube 1 19 098271 07 098271 07 Ignitor Cable 1 20 104...

Page 32: ...HEATER For more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Smoky Mountain Oak Models 5 21 21 21 3 2 1 4 21 8 6 7 11 12 13 9 10 17 19 19 22 20 18 23 16 21 15 14 CGD3018NT CGD3924NT CGD3930NT ...

Page 33: ...102983 01 102983 01 Outlet Burner Tube 1 11 099056 26 099056 16 099056 16 Burner Orifice Injector 1 12 102843 01 102843 01 102843 01 Burner Clip 1 13 102980 01 102772 01 102772 01 Burner 1 14 101329 21 101329 20 101329 20 Thermostat Gas Valve Assembly 1 15 102979 02 102979 01 102979 01 Thermostat Bracket 1 16 098544 01 098544 01 098544 01 Thermobulb Clip 1 17 102445 01 102445 01 102445 01 Piezo Ig...

Page 34: ...GAS LOG HEATER For more information visit www desatech com 23 23 23 23 10 8 9 13 14 15 4 5 1 2 11 12 19 21 21 24 6 7 3 22 20 25 18 23 17 16 ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Biltmore Split Oak Model CCL3018NT ...

Page 35: ...bly 1 8 102844 02 Lower Bracket 1 9 102966 02 Upper Bracket 1 10 098867 14 Gas Regulator 1 11 102981 01 Inlet Tube 1 12 102983 03 Outlet Burner Tube 1 13 099056 26 Burner Orifice Injector 1 14 102843 01 Burner Clip 1 15 102980 01 Burner 1 16 101329 21 Thermostat Gas Valve Assembly 1 17 102979 02 Thermostat Bracket 1 18 098544 01 Thermostat Clip 1 19 102445 01 Piezo Ignitor 1 20 099387 09 Pilot Tub...

Page 36: ...GAS LOG HEATER For more information visit www desatech com 7 23 23 23 23 10 8 9 13 14 15 4 5 1 2 11 12 19 21 21 24 6 3 22 20 25 18 23 17 16 ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Biltmore Split Oak Model CCL3924NT ...

Page 37: ...bly 1 8 102844 01 Lower Bracket 1 9 102966 01 Upper Bracket 1 10 098867 14 Gas Regulator 1 11 102981 01 Inlet Tube 1 12 102983 01 Outlet Burner Tube 1 13 099056 16 Burner Orifice Injector 1 14 102843 01 Burner Clip 1 15 102772 01 Burner 1 16 101329 20 Thermostat Gas Valve Assembly 1 17 102979 01 Thermostat Bracket 1 18 098544 01 Thermostat Clip 1 19 102445 01 Piezo Ignitor 1 20 099387 09 Pilot Tub...

Page 38: ...S LOG HEATER For more information visit www desatech com 26 23 23 23 23 10 8 9 13 14 15 4 5 1 2 11 12 19 21 21 24 6 3 22 20 7 25 18 23 17 16 ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Biltmore Split Oak Model CCL3930NTA ...

Page 39: ...6 01 Upper Bracket 1 10 098867 14 Gas Regulator 1 11 102981 01 Inlet Tube 1 12 102983 01 Outlet Burner Tube 1 13 099056 16 Burner Orifice Injector 1 14 102843 01 Burner Clip 1 15 102772 01 Burner 1 16 101329 20 Thermostat Gas Valve Assembly 1 17 102979 01 Thermostat Bracket 1 18 098544 01 Thermostat Clip 1 19 102445 01 Piezo Ignitor 1 20 099387 09 Pilot Tube 1 21 098271 07 Ignitor Cable 1 22 10428...

Page 40: ...URAL GAS LOG HEATER For more information visit www desatech com ILLUSTRATED PARTS BREAKDOWN Variable Manually Controlled Mountain Oak Models CY2718N CY3124N 4 2 1 3 12 21 10 11 21 7 21 5 6 8 9 15 14 16 19 22 18 13 19 17 20 18 ...

Page 41: ...5 098354 01 098354 01 Control Knob 1 16 102445 01 102445 01 Piezo Ignitor 1 17 098249 01 098249 01 Nut M5 2 18 099387 08 099387 08 Pilot Tube 1 19 098271 07 098271 07 Ignitor Cable 1 20 104285 01 104285 01 ODS Pilot 1 21 M11084 38 M11084 38 Screw Hex Head 8 18 x 38 11 22 098276 01 098276 01 Hex Head Plug 1 8 NPT 1 PARTS AVAILABLE NOT SHOWN 100563 01 100563 01 Warning Plate 1 101055 02 101055 02 Li...

Page 42: ...elated to repairing a defective heater will be the responsibility of the owner TOTHEFULLEXTENTALLOWEDBYTHELAWOFTHEJURISDICTIONTHATGOVERNSTHESALEOFTHEPRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURA TION OF ANY AND ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO TWO 2 YEARS ON ALL COMPONENTS FROM...

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