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Installing The Personal Computer Interface Unit

Introducing The Personal Computer Interface Unit

The Personal Computer Interface Unit (PCIU) is a device that you can connect between a digital station port and
its proprietary telephone. The PCIU allows telephone users to initiate telephone-related functions from their
personal computers (PC). Applications such as this are commonly known as Computer Telephony Integration
(CTI) applications. The PCIU will function with Comdial digital telephone systems (the DSU and DSU II
systems) and Comdial digital communications systems (currently the DXP, DXP Plus, and Impact FX systems).

The PCIU includes Service Provider Interface (SPI) software on computer floppy disks. When you install this SPI
software on a PC, the PC users can employ their Telephony Applications Programming Interface (TAPI),
third-party, Microsoft Windows* applications programs to control many useful telephone functions.

*Microsoft Windows is a registered trademark of Microsoft Corporation, Redmond, Washington

The PCIU comes bundled with wideopen.call software. Wideopen.call is a CTI application that offers on-screen
call management and a detailed call log.

This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change
without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.
The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation, operation, or
maintenance. Should further information be desired, or should particular problems arise which are not covered sufficiently for the purchaser’s purposes, contact Comdial, Inside Sales Department,
Charlottesville, Virginia 22906.

Printed in U.S.A.

IMI89–260.05

11/98

R

Summary of Contents for PCIU

Page 1: ...seful telephone functions Microsoft Windows is a registered trademark of Microsoft Corporation Redmond Washington The PCIU comes bundled with wideopen call software Wideopen call is a CTI application that offers on screen call management and a detailed call log This manual has been developed by Comdial Corporation the Company and is intended for the use of its customers and service personnel The i...

Page 2: ...akerphone If using a regular Impact SCS speakerphone the INTERCOM button must be located in the default button mapping location that is the lower right hand button of the 12 or 24 programmable buttons System Requirements wideopen call Minimum Software Requirements for Specific Systems DSU DSU II DXP DXP Plus FX System Software 18A 2A 8A 3A All Available Product Codes Comdial Product Code Product D...

Page 3: ...LD OPER TUV PRS WXY DEF ABC QZ MNO JKL GHI 0 8 7 9 3 2 1 6 5 4 COMDIAL Proprietary LCD Speakerphone with Interactive Buttons pciu02a cdr User s PC running Comdial supplied SPI plus wideoffice call User s PC running Comdial supplied SPI plus wideoffice call PCIU To Station Port Typical Common Equipment Cabinet Reviewing The PCIU Concept ...

Page 4: ...ort connector and plug it into the connector labeled PHONE on the PCIU 2 Connect the supplied serial data cable between the PC s serial data port COM port and the PCIU s serial port connector A 9 pin to 9 pin cable is supplied with the PCIU If you are using a 25 pin serial port on the PC you must use a 9 to 25 pin adapter 3 Plug one end of a standard line cord into the connector labeled LINE on th...

Page 5: ...Installing The PCIU 5 Installing The Personal Computer Interface Unit IMI89 260 Making The Cable Connections ...

Page 6: ...pear asking you to close any other TAPI applications and services before continuing Click OK to continue with the installation The installation window will display the status as the installation progresses 4 If using Windows95 a message box may appear displaying Current version of TAPI not recent enough Install TAPI 2 1 now If this occurs click Yes The service provider installation program will cl...

Page 7: ...ne dials access digit or digits like a 9 dial the desired telephone number Although the SPI software supports making calls by first pressing a line button many TAPI applications support only the default manner therefore Comdial engineers recommend that the PCIU station have line group access To make external calls users must enter the digits they need to dial in the Dialing Properties dialog They ...

Page 8: ... TAPI applications typically provide an option to Dial as a long distance call or Dial as a toll call If not these applications at least allow users to edit the digits to be dialed The PCIU service provider has no control over what digits an application requests to dial Issues Specific To ACT 3 X 4 0 Except for application initiated transfers and conferences ACT Does not provide call processing su...

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