Comdial ExecuTech 2000 User Manual Download

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Summary of Contents for ExecuTech 2000

Page 1: ...ExecuTech 2000 User s Guide ...

Page 2: ...licable for the following system and telephone models System Models E34FT Rev A and later E6OFT Rev A and later ESOFTRev A and later Telephone Models 66OOE xx 6702X Xx 66 14E XX 6706X Xx 66 14T XX 67 14X Xx 662OE XX 662OT XX ...

Page 3: ...one 29 Autodial Programming 29 StationSpeedDial Programming 32 Response MessageProgramming 32 Automatic RedialProgramming 33 UsingMiscellaneousFeatures 35 AccountCodeEntry 3 5 BackgroundMusic 35 CallForwarding 6 Call OverrideFeatures 36 CallWaiting 7 Display ContrastAdjustment 38 Do Not Disturb 38 ExtendedDual ToneMultiple Frequency DTMF 38 MuteButton 9 Paging 4 0 PersonalRinging Tones 41 Privacy ...

Page 4: ...Figures 1 ExecuTechLCD Speakerphone 4 2 ExecuTechMultiline Telephone 5 Tables 1 Quick ReferenceGuide 42 2 Display Summary 43 iv ...

Page 5: ...chof which is marked with a tabfor easyaccess Thesesectionstell youhow to Answercalls Make calls Hold calls Transferoutsidecalls Make conferencecalls Leavemessages ProgramyourExecuTechtelephone and Performmiscellaneousfunctions For yourconvenience aquick referenceguide a glossaryandan alphabeticalindexareincludedin thebackof this userguide If you haveanLCD speakerphone Figure l Table3 givesyou asu...

Page 6: ...Button ITCM Selectsan intercomline Initiatesmanyof thefeaturesof theExecuTech l Ringer Volume Control LO HI OFF Letsyouvary ringervolume from low to high to off l TAP Button must be preprogrammed for either function Recallsdial tone or Activateshostsystemfeatures l Transfer Conference Button TRANSEONF Transferscalls Setsup conferencecalls l Mute Button Keepsthepersonon theline from hearingyour con...

Page 7: ...yourtelephoneforDirectStationSelec tion DSS Showwhich lines areeitherin useor on hold redlight l Alphanumeric Display Displaystime dayanddate Keepsyou apprisedof thestatusof yourtelephone Providesprogrammingprompts l HeadsetJack optional Allows youto useyourtelephoneprivately andhandsfree Helpsimprove operationof high call volumebusinesses ...

Page 8: ...on Transfer Conference Button Mute Button Speaker Button Volume Control Alphanumeric Display I Ringer Volume Control Programmable Buttons Keypad Buttons Button Buttons Intercom Button Figure 1 Comdial ExecuTech LCD Speakerphone ...

Page 9: ...ce Button Mute Button Speaker Button MNTR Volume Control i A Volume Control 7 Programmable Buttons 10 I I I I L I I I I Hold Button Prograrhmable Intercom Buttons Button Keypad Buttons Programmable Buttons Figure 2 Comdial ExecuTech Multiline Telephone b ...

Page 10: ... canalwaysswitch from the speakerphone to thehandsetfor privacy To do this just lift the handsetand talk To return to speakerphone use pressthe SPKFC buttonandhangup thehandset To manuallyplaceacall usingyour speakerphone 1 Presstheline buttonor the ITCMbutton 0 2 Dial thenumber 3 Whenparty answers talk To autodial using your speakerphone just pressthe programmedbuttonandtalk whenyourpartyanswers ...

Page 11: ...ton Steadyred with aquick flash you areusingyour intercom Fastflashing red autoredialis in use Fastflashingredwith repeated off periods night modeis on Steadyflashingred anLCD message is setonyourtelephone What the Rings Mean Two shortrings intercomcall Singlelongerring outsidecall Oneshorttoneburst voice announceandOHVA Threeshorttonebursts ringbackfrom aheldcall callbackfrom a queuedcall You can...

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Page 13: ...ine or l Your telephone has ringing line preference Intercom Calls To answera voice call l Speaktowardthetelephone l Lift handsetif privacy is desired NOT Voice calls can be blocked See the discussion titled Voice An rwunce Blocking for details To answera tonecall l Lift handsettotalk Call Pickup To answera call thatis ringing within your group Lift handset Press ITCM 0 Dial a Talk Continued on ne...

Page 14: ...e Your telephonemay be set up for either an Off Hook Voice Announce OHVA or a SecureOff Hook VoiceAnnounce This featureallows anintercomcallerto breakinto youroutside call with an announcement eitherthroughyour speaker OHVA or throughyour handsetreceiver SOHVA An OHVA consistsof a quick toneburstand an announcement from thespeakerof anadjunctfeaturemodule SOHVA is available on the following ExecuT...

Page 15: ...eaking into handset Distant party cannot hear response l Non verbally If the announcingstation has an LCD speakerphone pressing a preprogrammed message responsebuttoncausesa messageto appearin their dis play anddisconnectstheannouncingstation Station Monitoring If your stationis setup for stationmonitoring whena BLF light flashes indicating stationringing you canpick up the call by pressingtheDSSb...

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Page 17: ...lephone IFor automaticdialing just presstheprogrammedbut ton andlift handsetto talk I If your systemhasline groups l Press lTCM 0 l Dial line groupaccesscode 9 line group 1 uim 81 line group2 82 line group3 83 line group4 l Listen for dial tone l Dial number If all thelines in thegrouparebusy youcanplaceyourstationin a queueto awaitan idle group l Press ITCM 0 l Dial theline groupaccesscode 9 81 8...

Page 18: ...anplaceyourstationin a queueto awaitanidle line Whiie on hook l Press OLD 0 Pressline button l Whentheline is free yourtelephonewill soundfive short toneburststelling youthatyoucanuseyour line Intercom Calls Intercomcalls may be dialedmanually or using a programmed button DSS automatically To voice call manually e Lift handset l Press rrCM 0 0 Dial extensionnumber l Talk To voice call automaticall...

Page 19: ...ff Hook VoiceAnnounce OHVA To makeavoice announcement toanotherstationthatisoff hook or busyon a call l Make intercomcall HeareithersingletoneburstforanOHVA orseveralquick toneburstsfor aSOHVA l Make announcement When you hear a busy tone this meansthestationis on thespeakerphone andyou cannot make anannouncement The personyou arecalling will however heara ring from his telephone SOHVA is availabl...

Page 20: ...edis busy you canqueueto thebusytelephone 1 Dial a whenyouhearabusysignal 2 Hang up Your telephonewill ring with five short tone burstswhentheoneyou calledbecomesidle 3 After you lift the handset the telephoneyou called will ring If youdon tlift thehandset thecallbackis cancelled To cancelautomaticcallbackbeforeit rings 1 Pressm 2 Hangup Automatic Dialing This is one or two buttondialing using pro...

Page 21: ...lift andreplacehandset orpress anystationbutton ITCM light goesout NOTE Using your telephone cancels auto redial SpeedDialing Speeddialing is autodialingusing the keypadbuttons Station numbersare personalnumbers i e businessassociates travel agencies etc that are usedonly by you Systemnumbersare public numbers i e the corporateoffice the companylawyer etc thatareaccessed from everystation Make sur...

Page 22: ...redialedwith aone or two buttonaction l Press 0 If on line listeningto dial tone press 0 HOLD thenpress 0 e Listen for ringing or busytone m Ringing tone When partyanswers pick up hand set Busy tone Press to disconnect SavedNumber Redialing Thefirst 16digitsofthelastmanuallydialednumbercanbesaved for later redial To savethenumber Pressbuttonpreprogrammedfor this purpose To dial a savednumber Lift ...

Page 23: ...r telephone To placeon exclusivehold l Press0 OLDtwice To retrieve exclusivehold l Pressline buttonwith flashinglight l Press 0 TAP if stationdoesnot haveline appearance Direct Station Hold parking a call to a station To placea call on directhold l While on line press lTCM 0 This placestheoutsidecall on hold l Dial a plus theextensionnumberof thestationreceivingpark Continued on next page AtoZ KEL...

Page 24: ...t To park a call in oneof nineorbits l While on line press a l Dial aparkzoneaccess code 91 through 99 To retrieve a parkedcall e From anystation press a 0 Dial theparkzoneaccesscode 91 through 99 Hold Recall Feature After a preprogrammed lengthof time a call placedon hold will automaticallyring backto thetelephonethatplacedit on hold If thecall is on exclusivehold it will revertto manualhold afte...

Page 25: ...edon hold automatically l Dial extensionnumberof partyto betransferredto PressDSS buttonfor one buttonintercomcalling I Whenintercomparty answers announcecall l Hangup handset If thecalledparty is busyor doesnot answer Unscreened Transfer To transfer an unscreenedcall to anotherstationin thesystem l Answercall l Press COW ci 3 Call is placedon hold automatically l Dial extensionnumberof partyto be...

Page 26: ...creenedtran ers aremade is busy the transferredcalls will camp onat the station Each call will automntically ring the stationwhen it becomesidle l If atransferred call isnotanswered afterapreprogrammed time it will ring backto yourstation l Answer by pressingflashingline key i 22 ...

Page 27: ...tonof theremainingparty To drop out of establishedconference 0 Dial a andhangup Add On Conference Calls 1 outside line 2 inside stations To setthis up l Establishoutsidecall l Press e CONF Outsidecall is placedon hold automat ically l Dial extensionnumberof intercomparty l Wait for answer then announceyour conferenceinten tion Ask calledpartyto lift handset l Pressc 9 CONF A three wayconnectionis ...

Page 28: ...t internalcall l Press 02 4 e3 Internalcall placedon hold automatically l Establish secondinternal call Ask called party to lift handset To drop one confereeand remainin conferencewith other con 0 Press Conferenceis established feree l Stayon line whenonepartyhangsup i I i 24 ...

Page 29: ...shinglight l Lift handset l Press l Connectionto stationthatleft messageis automatic To turn on themessage waiting light l Press l Dial extensionnumberof stationto be alerted The mes sagewaiting light of calledstationwill flash To turn off themessagewaiting light l Press a l Dial extensionnumber of stationthat was alerted The messagewaiting light of calledstationwilI turnoff To turn off themessage...

Page 30: ...ackAt dialtime in twelve hourformatusingthe asacolon For default message 2 which is Call dial telephonenumberof whereyou will be l Press or Intercomlight flashessteadily To turn off messageandyourintercomlight ResponseMessaging Whenyoureceivea secureoff hookvoice announce anoff hook voice announce or a tone signalled intercom call this preprogrammedfeatureletsyousendamessage backtothe LCD of theca...

Page 31: ... If thereisno answer Dial a a BLF light atcalledstationflutters To turn off messagelight l Dial extensionnumberof stationto turn off light To answer messaging l PressDSS associated with lighted BLF light If the calling stationis not storedasa DSS at thecalled station then the call will transfer to the central message desk if programmed Then the central message desk usually the attendant sstation c...

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Page 33: ...rson theID strips andsecon darynumberson theindex pullout directoryin thefront of your telephone Becausetheprogrammingstepsfor outsidenumbers intercom numbers and feature codesvary slightly they appearhere as separate steps Programming Outside Numbers 1 Press Q J 2 Pressprogrammablebuttonyouwant for storage 3 Pressyourline buttonor 0 for lastline usedor prime line if assigned 4 Dial thenumberstobe...

Page 34: ...Justrepeat stepsl 6 usingtheprogrammablebuttonmentionedin step2 Programming Outside Numbers Using Line Groups Line groupsarerepresented as1 2 3 and4 on thekeypad The tablebelow showsthe line group andits correspondingkeypad number 82 83 To storea numberusing aline group 1 Press a 2 Pressprogrammablebuttonyou wantfor storage 3 Presseither1 9 2 81 3 82 or 4 83 on thekeypad 4 Dial thenumberyouarestor...

Page 35: ...feature codes Someexamplesof theseare l Call Forwarding on andoff l CallPickup l Automatic Redialing To programfeaturecodes 2 Pressprogrammablebuttonyou areusingfor storage 3 Enterthecodesfor thefeature Example For Call Forwarding to a specific extension press a andextension of telephoneyouwant callsforwardedto 4 Tostoreanothercode presstheTRANSKONF buttonand repeatsteps2 and3 5 Press spKRto end 0...

Page 36: ...through9 that youareusingfor storage 3 Choosetheline to be used 0 last line usedor prime line if assigned line key ITCM intercom 1through4 line groups 4 Dial thenumberto be stored up to 16digits if you need a pausebetweennumbers presstheHOLD button 5 Presset3 COW to continueenteringnumbers 6 Press to end ResponseMessageProgramming This programlets you setup a button to be usedfor making a non verb...

Page 37: ...grama button on your telephonefor redialing calls you makethatareeitherbusyor do not answer 1 Press a aa 2 Pressprogrammablebutton 3 Press 0 4 Press to end Whenyoupushthisprogrammedbuttonafterhavingmadea call thatis busyor doesn tanswer thesystemwill automaticallydial thenumbereveyminutefor tenminutesandringthenumberfor approximately30 seconds To cancelautoredial simply lift and replacethehandset ...

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Page 39: ... will prompt for Account Code if programmedto do so 2 Press J 3 Dial accountcode Listen for dial tone 4 Dial numberyou arecalling NOTE If you hear an error tone after step 3 check the account code for validity Background Music If suppliedby yoursystem music canbesettoplay throughyour telephonespeaker To turnmusic ON 1 Press a a Speakerlightwilltumon 2 Adjust loudnessof music with speakervolume con...

Page 40: ...2 Dial extensionnumberof telephoneto which calls areto be forwarded 3 Hangup To cancelall call forwarding l press andhangup NOTE Your station will ring with a short ring burst each time a call is forwarded to remind you that your calls are being forwarded Call Override Features Executive Override If yourtelephonehasthis feature youcanbreakinto a conversa tion atanotherstation Whenyoumakeanintercom...

Page 41: ... Call Waiting Youcansenda call waiting toneto abusystationandwait for an answer To activate call waiting 1 Make intercomcall andhearbusysignal 2 Dial a a Calledpartywill heartone 3 Remainonline waiting for calledpartyresponse To cancelcall waiting hangup handset To answercallwaiting if youreceiveacallwaiting tonewhile on a call 1 Hearshorttoneburstin receiver 2 Eitherplacecall onhold or completepr...

Page 42: ...appeartobe busyto intercomcalls If your telephonehasthis feature pressthebutton arrangedby class of service programming for this purpose The light as sociatedwith thisfeaturewill turnonwhenyouareusing Do Not Disturb To cancelthis feature pressthebuttonagain NOTE Generally this feature cannot be overridden by the caller the caller will hear two quick tone bursts every three seconds Some stations ho...

Page 43: ...hduringa call l Press0 HoLD thenpressline button l Continuedialing Mute Button By usingtheMUTE button you canblock transmissionof your voice to the distantparty For example if someonecomesinto your office to talk to you and you do not want to interrupt the distantparty just presstheMUTE button Mute works in two differentways I If you are on hookusing a speakerphone and an outside line press 0MUTE ...

Page 44: ...u can also pageall stationsthrough their intercoms all call paging or just somestations zonepaging To do this 1 Lift handset 2 Press rTCh4 0 3 Dial 87 for all call paging Dial 84 85 or 86 for zone paging 4 Make announcementand stay on line if waiting for an answer ma 5 Hangup handset You canansweran all call or zonepagefrom anystationin the system To answerthispageknown as Meet Me Page 1 Lift hand...

Page 45: ...mmedby theinstaller PulselTone Switching If your local telephoneserviceis pulse rotary but youhaveto converttotonewhile dialing pressthe buttonatthepointin the dialing sequence whereconversiontotoneisrequired Thesystem will switchbackto pulsedialing whenyouendyour call Youcanprogrampulse to tone switchingby pressingthe button during autodialor speeddial numberstorage VoiceAnnounce Blocking You can...

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Page 47: ...LD button aftermaking a call if programmed call costappears in display 1Call Forward Fwd To 122 Display showsextensionnumber of telephoneto which call is for warded Call Messaging 1 Message Displaypromptsfor message Enteringa keypaddigit O 9 causesamessageto bedisplayed Example Back At Call Timer Call Time 1 57 Beginsduringdialing anddisplays for 10secondsafterhang up To recalldisplayfor last com ...

Page 48: ...dcodes Station 200 Line 9782200 AccessCodes 9p18049782200 Display Contrast Adjustment Contrast Level X Display afterholdingdownMute buttonfor five seconds X 0 through7 Do Not Disturb Do Not Disturb Display shows Do Not Disturb whenfeatureis active IHold Recall Feature Recall S118 L 2 Whena timedhold recall occurs display showsline beingheld and holding telephone 44 ...

Page 49: ...elected line thendisplayshowsdialed number 260 1 Line Queuing Camp On Ll Whenqueuingfor aline the displaywill showthequeuing arrangement Camp On Gl Line Selection Line 2 Whenline is selectedfor calling Whenringing line is answered Lines canbe programmedto dis play numbersor names i e WATS Mute Mute Display showswhenfeatureis ac tive 45 ...

Page 50: ...inat ing page Programming for Autodialing and Station Speed Dialing Location After youpressITCM k k1 this appears in thedisplay Line Number After youenterlocation this ap pearsin display After youenterline this appears in display 19ppl8049782200 Display afteryoudial thenumber Saved Number Redial Last No Saved Whena numberis saved display showsthatfeatureis active When savednumberis dialed display ...

Page 51: ...ble 2 Display Summary continued Display Type When Displayed System Clock And Calendar Tue 1 3 05 Always displayedastop line of display NOTE Dateand time are setby attendantaspart of system programming 47 ...

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Page 53: ...erringa call from one stationto another Thetransfercanbescreened i e youfind out whois calling and announcethemto thepartybeingcalled or unscreened i e you transferthecall without identifying thecalling partytothecalled pafly Central messagedesk A station that has been assignedto control messagewaiting lights and deliver messagesto other stations in thesystem Class of Serviceprogramming Customized...

Page 54: ...announced intercomcall Hookflash Action thatoccurswhentheTAP buttonis pressed Neededfor activatinghostsystemfeatures Hookswitch The switchon atelephonewhich whendepressed manually or by thehandset disconnectsa call K Keypad Buttons0 through9 Kand usedfordialing numbers L Last number redialing Automatically dialing thelastnumber dialed M Messaging Turning on a telephonelamp to let the userknow that...

Page 55: ...ne DThIF signals R ResponseMessaging Respondingnon verballyto a calling sta tion bypressingaprogrammedbuttonthatsendsamessage tothe calling station sdisplay Ringing line preference An automaticconnectionto any out sideline ringing atthe stationwhenthe stationhandsetis taken off hook S Savednumber redialing Savingalastmanuallydialednumber for laterautodialing Secureoff hook voiceannounce A privatea...

Page 56: ...to transfer outsidecallsandsetup conferencecalls V Voicecall A verbalintercomcall Voiceannounceblocking A telephonecanbesettoblock voice calls sentto it overthespeaker Z Zone paging Pagingthroughtheintercomsof somestationsor departmentsin thesystem 52 ...

Page 57: ...llback 16 Automatic dialing Programming 29 Using 16 Automatic redialing 16 B Backgroundmusic 35 C Call forwarding 36 Call overridefeatures 36 Call park 20 Call pickup 9 Call waiting 37 Conferencecalls Add on conference calls 23 Multiline conference 23 Threeinsidestations 24 D Direct stationhold 19 Display contrastadjustment 38 Do not disturb 38 53 ...

Page 58: ...ll park 20 Direct station 19 Exclusive 19 Manual 19 I Intercomcalls Answering 9 Making 14 Programmingnumbers 31 Lastnumberredialing using 18 LCD messaging Turning off 26 Turning on 26 M Making calls Conference 23 Intercom 14 Outside 13 Manualhold 19 Messagewaitinglight Receivingmessage 25 Turning off 25 Turning on 25 54 ...

Page 59: ... 9 Making 13 Programmingnumbers 29 P Paging All call 40 Answering Meet me 40 OverPA system 40 Zone 40 PersonalRinging Tones 41 Privacy 41 Programming Autodial numbers 29 Automatic redialing 33 Featurecodes 31 Intercomnumbers 31 Outsidenumbers 29 Response messaging 32 Stationspeeddial numbers 32 Pulse Toneswitching 41 Q Queuing Line groupqueuing 13 Stationline queuing 14 55 ...

Page 60: ...e SOHVA Making 15 Respondingto 10 Serviceobserving 37 Speakerphone operation 6 Speeddialing Station 17 System 18 Stationspeeddial programming 32 Station to stationmessaging Answering 27 Turning off 27 Turning on 27 T Transferringcalls Screened transfer 21 Unscreened transfer 21 V VoiceAnnounceBlocking 41 Z Zonepaging 40 56 ...

Page 61: ...Frequent y Called Numbers ...

Page 62: ... Votes ...

Page 63: ...LCD Message Index LCD Messages 0 1 Back At 2 Call 3 4 5 6 7 I I 8 t I 9 I I ...

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