Cisco TELEPRESENCE CALL DETAIL RECORDS FILE FORMAT - Reference Manual Download

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Cisco TelePresence

Call Detail Records

File Format

Reference Guide

D14663.03

November 2010

Summary of Contents for TELEPRESENCE CALL DETAIL RECORDS FILE FORMAT -

Page 1: ...Cisco TelePresence Call Detail Records File Format Reference Guide D14663 03 November 2010 ...

Page 2: ...R file ISDN gateway 3200 and 3210 Series MSE 8310 and 8321 blades 11 ISDN gateway event types 13 new_connection 13 connection_proceeding 14 multiway_call_transfer 14 connection_finished 15 IP gateways 17 Example CDR file IP gateway 3500 Series and MSE 8350 blade 17 IP gateway event types 19 incoming_connection 19 call_operator 19 outgoing_connection 19 call_rejected 20 call_accepted 21 enter_menu ...

Page 3: ...ll stored CDRs and all available details regardless of the current filtering and display settings set in the web interface This document explains the format of the log as exported in XML Overview of CDR file formats CDR files begin with the cdr_events opening tag and close with the matching cdr_events closing tag Each event starts with event index number date DD Month YYYY time hh mm ss type event...

Page 4: ...ollowing information is provided Example exported CDR file in XML Summary of reported event types Details of the parameters for each event type The section on MCU CDRs starts on page 5 The section on ISDN gateway CDRs starts on page 11 The section on IP gateway CDRs starts on page 17 The section on AM gateway CDRs starts on page 23 ...

Page 5: ...ion incoming event event index 4 date 13 April 2010 time 13 12 41 type participant_left conference unique_id 3365005 name 3333 endpoint_details ip_address 10 2 160 3 dn lt none gt h323_alias sam spade e20o1 cisco com configured_name lt none gt participant participant_id 1 call time_in_conference 2 mins 15 sec time_in_conference_in_minutes 3 disconnect_reason participant ended call media_from_endpo...

Page 6: ...appear in the CDR There is an explanation for each parameter scheduled_conference_started There are two variations for this event One for permanent conferences and one for conferences with a scheduled end time The differences are indicated in the table Section Name Description conference unique_id Unique identifier for the conference in the format nnnnnnnn This is generated automatically by the MC...

Page 7: ...tendant with the Create new conference option Section Name Description conference unique_id Unique identifier for the conference in the format nnnnnnnn This is generated automatically by the MCU name Usually the same as the numeric_id conference details numeric_id The conference ID entered by the creator of the conference or none has_pin Whether or not a PIN was used to enter the conference This w...

Page 8: ...he conference seen in the scheduled_conference_started or ad hoc_conference_started events name For scheduled conferences the conference name as allocated by the user and for ad hoc conferences a name allocated by the unit endpoint_details ip_address IP address of the participant s endpoint dn Far end endpoint s E 164 number h323_alias Far end s configured endpoint name configured_name Name of MCU...

Page 9: ...the course of its conference participation in the format n x n for example 704 x 576 video_codec As for media_from_endpoint above audio_codec As for media_from_endpoint above bandwidth Bandwidth in bits per second conference_finished This event is seen when a conference completes according to its schedule end time or is terminated Section Name Description conference unique_id Unique identifier for...

Page 10: ...ous_audio_video The highest number of a type of participant present at any one time during the lifetime of the conference max_simultaneous_audio_only max_simultaneous_streaming total_audio_video The total number of a type of participant who joined the conference during its lifetime total_audio_only total_streaming gatekeeper registered_with_gatekeeper Either yes or no yes if at any point during it...

Page 11: ...all_3 subcall_4 subcall_5 subcall_6 subcall_7 event event index 4 date 17 March 2010 time 17 10 07 type multiway_call_transfer connection unique_id 1200001 call duration 30 sec duration_in_minutes 1 disconnect_reason call transferred to multiway destination new_called_number 0175300009 tandberg com bandwidth max_bandwidth 512 kbit s downspeeded no h323_endpoint_details ip_address 10 2 160 3 dn 111...

Page 12: ... gatekeeper error bandwidth max_bandwidth 384 kbit s downspeeded no h323_endpoint_details ip_address 0 0 0 0 dn Codian ISDN GW Auto Attendant h323_alias lt none gt media_from_isdn resolution 352 x 288 video_codec H 263 audio_codec G 711mu bandwidth 448000 bit s media_to_isdn resolution 352 x 288 video_codec H 263 audio_codec G 711mu bandwidth 448000 bit s event event index 10 date 31 March 2010 ti...

Page 13: ...event detail The tables in the sections below show the parameters for each event type in the order in which they appear in the CDR There is an explanation for each parameter new_connection This event is seen when a call starts Section Name Description connection unique_id Unique identifier for the connection in the format nnnnnnnn This is generated automatically by the ISDN gateway call direction ...

Page 14: ...subcall attribute for aggregation calls should be the subcall number and for bonding calls should only be those digits that differ from the main number as described here multiway_call_transfer This event appears when an H 323 call leg is transferred to a multiway conference Section Name Description connection unique_id The same unique identifier in the format nnnnnnnn for the connection as provide...

Page 15: ...nn for the connection as provided in the previous new_connection event call duration How long the connection lasted in minutes and seconds duration_in_minutes How long the connection lasted rounded up to the nearest minute disconnect_reason A string specifying the reason why the participant was disconnected One of unspecified no answer rejected rejected immediately busy gatekeeper error protocol e...

Page 16: ...s E 164 number h323_alias The IP endpoint s configured endpoint name media_from_isdn and or media_to_isdn resolution This is the highest resolution sent to or received from that endpoint during the course of the connection in the format n x n e g 704 x 576 video_codec One of Null H 261 H 263 H 264 audio_codec One of Null G 711 G 722 G 728 G 722 1 Annex C bandwidth Bandwidth in bits per second ...

Page 17: ...9 type video_start connection unique_id 27005 connection video vcr videovcr numeric_id 3505 video event event index 102406 date 17 September 2010 time 11 23 55 type video_end connection unique_id 27005 connection video complete yes video event event index 102407 date 17 September 2010 time 11 24 25 type call_operator connection unique_id 27004 connection operator user_name x04 operator event event...

Page 18: ... time 11 26 13 type call_rejected connection unique_id 27004 connection target disconnect_reason participant ended call target event event index 102412 date 17 September 2010 time 11 26 19 type connection_finished connection unique_id 27004 duration 2 mins 46 sec duration_in_minutes 3 disconnect_reason participant ended call disconnector caller connection call duration 2 mins 29 sec duration_in_mi...

Page 19: ...k of a recording is terminated connection_finished A call completes or is terminated The tables in the sections below show the parameters for each event type in the order in which they appear in the CDR There is an explanation for each parameter incoming_connection This event is seen when a call starts Section Name Description connection unique_id Unique identifier for the connection in the format...

Page 20: ...ending on whether this outgoing connection is made through the operator call_rejected The far end did not accept the call either by not answering being busy or by not accepting the call from the operator Section Name Description connection unique_id Unique identifier for the connection in the format nnnnnnnn target disconnect_reason A string explaining the reason why the participant was disconnect...

Page 21: ...e menu system not when loading additional menus Section Name Description connection unique_id Unique identifier for the connection in the format nnnnnnnn menu name The name of the menu that was loaded video_start The IP gateway is playing a video not a video prompt to the endpoint Section Name Description connection unique_id Unique identifier for the connection in the format nnnnnnnn video vcr Th...

Page 22: ...ining the reason why the participant was disconnected One of unspecified no answer rejected rejected immediately busy gatekeeper error protocol error destination unreachable participant ended call participant dropped gatekeeper ended call all participants dropped destination out of order incompatible destination auto attendant idle ip encryption required unknown reason disconnector The party that ...

Page 23: ...n participant ended call event event index 219153 date 26 April 2010 time 10 44 18 type participant_disconnected connection unique_id 860001 endpoint_details ip_address 10 3 129 102 dn bill h323_alias none configured_name none media_from_endpoint resolution 704 x 576 video_codec H 263 audio_codec AAC bandwidth 4064000 bit s media_to_endpoint resolution 640 x 480 video_codec H 264 audio_codec AAC b...

Page 24: ...xplanation for each parameter connection_started A new connection is initiated on the AM gateway Section Name Description connection unique_id Unique identifier for the connection call source Name of the calling participant destination Name of the called participant connection_finished A connection is terminated on the AM gateway Section Name Description connection unique_id Unique identifier for ...

Page 25: ...ifier for the connection endpoint_details ip_address The IP address of the proxy server dn Participant name media_from_endpoint and media_to_endpoint resolution The highest resolution received during the call video_codec The codec used on the outgoing and incoming video One of Null H 261 H 263 H 264 RTVC1 audio_codec The codec used on the outgoing and incoming audio One of Null G 711a G 711mu G 72...

Page 26: ...D SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO D...

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