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Ingenico Desk/5000 

and Move/5000

Keep this reference guide handy for quick tips on 

popular features and answers to common questions.

Forget how to do something? Need help fast? To view 
how-to instructions on your card reader’s screen, simply 
press the gray Admin key  . Press anywhere on the screen 
and swipe finger from right to left. The Self-Help icon 

 

will display. Press the icon to begin in-reader support.  

Touch  

screen

navigation:
• Cancel

• Scroll keys

• Enter

 Admin

 Cancel

 Correction

 Enter

Touch  

screen

navigation:
• Cancel

• Scroll keys

• Enter

 Admin

 Cancel

 Correction

 Enter

Touch screen and  

key functions

Call us 24/7, at:
1-888-886-8869

Support 24/7, visit: 
chase.com/POShelp

Voice Authorizations, call:  

1-888-706-1526

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