CHARGE Anywhere VX 610 User Manual Download | Manualshive

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©2008 CHARGE Anywhere, LLC. All trademarks, service marks, and trade names referenced in this material are the property of their respective owners.

CHARGE Anywhere

V

X

610 POS Terminal

User’s Manual

v1.0

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Summary of Contents for VX 610

Page 1: ... 2008 CHARGE Anywhere LLC All trademarks service marks and trade names referenced in this material are the property of their respective owners CHARGE Anywhere VX 610 POS Terminal User s Manual v1 0 ...

Page 2: ... 4 3 7 Return 5 3 8 Debit 5 4 GETTING STARTED 5 4 1 Start Up 5 4 2 Types of Credit Cards 6 5 CONDUCTING TRANSACTIONS 6 5 1 Process a Quick Sale 7 5 2 Sale 7 5 3 Auth Only 7 5 4 Submitting an Auth Only for Payment 7 5 5 Return 8 5 6 Retry 8 5 7 Force 8 5 8 Void 9 5 9 Offline Transactions 9 5 10 Debit 10 6 REPORTS 10 6 1 Totals 10 6 2 Detail 11 7 LOGS 11 7 1 Current Day Logs 11 7 2 Archives 11 7 3 V...

Page 3: ...al Prompts 12 8 2 Connect Options 13 8 3 Network Settings 13 8 4 Phone Settings 13 8 5 Receipt 14 8 6 Offline 14 8 7 View All Settings 14 8 8 Demo Mode Error Bookmark not defined 9 SECURITY 14 9 1 Security Options 14 9 2 Fraud Control 15 9 3 Transaction Security 15 9 4 Password Options 16 9 5 HALO 16 10 SUPPORT 17 10 1 Help Desk Info 17 10 2 Card Type Info 17 10 3 FAQ 17 11 MAINTENANCE 18 11 1 Rot...

Page 4: ...le A Sale is transacted by swiping a card or by manually entering the card information and submitting it for authorization 3 3 Auth Only An Auth Only is used to obtain pre authorization for a sale from the credit card company This type of transaction can only be done in the online mode 3 4 Force A Force takes place when a transaction that has previously been authorized is converted forced to an ac...

Page 5: ... may offline it is perform n enter in t REPRESE HIS DOCU ERE REMA S USER GU TED ng CHARG button Th g F3 To enter Alpha butt d trade names referen when a cus be done w is stored med when their PIN ENTED IN MENT WA AINS VERY UIDE GE Anywhe he CHARG r letters p ton above nced in this material stomer re while onlin in an offli a card is in order fo THIS DOC AS RELEAS Y CLOSE T ere turn t E Anywhe pres...

Page 6: ...wh tions Sup ks service marks and password ly to main d Options rds Press e ready to splay the ards pported ar ress TRANSAC ere applic ported tra d trade names referen is 123456 ntain secur A scree s any key start usin CHARGE re CTIONS cation allo ansactions nced in this material 678 This rity To ch n will app to move ng CHARG Anywhere S ows you to s are as fo are the property of th password hange...

Page 7: ...dress Zip Code and CVV 5 2 4 Enter the Sale Amount and or Tax Amount if applicable 5 2 5 Press Enter 5 2 6 Verify card information and transaction amount Press F3 to Submit 5 2 6 The transaction will be submitted and a response and approval code will display 5 2 7 A merchant receipt will print 5 3 Auth Only 5 3 1 Press F2 for Transactions 5 3 2 Press F3 for Auth Only 5 3 3 Swipe Manual Swipe the c...

Page 8: ... 6 The transaction will be submitted and a response and approval code will display 5 5 7 The signature receipt will print automatically 5 6 Retry 5 6 1 Press F4 for Logs 5 6 2 Press F1 for Current Day Log 5 6 3 Select the transaction NOTE Details of the transaction will display 5 6 4 Press F5 for Menu 5 6 5 Press F4 for Retry 5 6 6 The signature receipt will print automatically 5 7 Force 5 7 1 Pre...

Page 9: ...e to on 5 9 1 1 Go to Setup by pressing down and F1 5 9 1 2 Press down press F4 for offline 5 9 1 3 Press F3 to turn on offline mode 5 9 1 4 Press the Red button to return to the main menu 5 9 2 Run an offline transaction 5 9 2 1 Select transaction type and process transaction as described in sections above 5 9 2 2 Instead of receiving an approval code the transaction will be stored in the termina...

Page 10: ...ansaction will be a return or sale 5 10 4 Swipe the card 5 10 5 Have the cardholder enter a PIN Enter the sale amount 5 10 6 Enter the sale amount 5 10 7 Verify the transaction information and Press F3 5 10 8 The transaction will be submitted and a response and approval code will display 5 10 9 A merchant receipt will print 6 REPORTS 6 1 Totals 6 1 1 Card Type Totals This shows the totals from sel...

Page 11: ...d Car Day Logs ation conv og Logs fo ccess arch ks service marks and r all card t als mber in the specified ansactions D e of transa e rd Number verts all tr or all tran hived Logs d trade names referen types will e window clerk will s will be p action r and expi ransaction sactions a s nced in this material display T and press display T printed inc iration dat ns of a pre are saved are the proper...

Page 12: ... for Logs 7 3 2 Press F3 for Offline Transactions 7 3 3 Press number to View Transaction 7 4 Sending an Offline Transaction 7 4 1 Press F4 for Logs 7 4 2 Press F3 for Offline Transactions 7 4 3 Press F1 then the desired transaction number The details of the transaction will display 7 4 4 Press F3 to Send 7 5 Sending All Offline Transactions 7 5 1 Press F4 for Logs 7 5 2 Press F3 for Offline Transa...

Page 13: ...marks and ows you to for Setup al Prompts ext to the and F3 to next to the and F3 to next to the and F3 to adjust how e able to which the r your net change the and num d trade names referen o select te p s Clerk p select the e Invoice select the e Tax prom enter the w your ter switch be e best is fo twork can e dial out mber to dia nced in this material ext for the prompt to e text for prompt e te...

Page 14: ...tup for Receip iler g the F key as it shou Line2 as ine 3 Ent ny City Lin mpany Pho e receipt switch Offl terminal w n the Offl you to prin All Settings aud Contr ork Setting for Secur word Control T y d trade names referen the receip p pt Options y and then uld appear it should ter Line 3 ne 4 Ente one Numb E g Welco ine mode will be able ine mode nt the sett s displays ol Setting gs ity Transact...

Page 15: ...esent Opt ow you to ptions Th de of the c for CVV O the card for Trunc ant has the at he mus ure that he pt on whic rity ction Secu eturn Voi to enter p d trade names referen ts This w e it is swip d The d the card s tion Will set optio is setting customer Options T is enter ation Th e option to st to retrie e impleme ch full PAN urity The d d and Re assword b nced in this material will require pe...

Page 16: ...nd s emented a cation On it passwo remain the rds must here to the e will gen must then d screens on Passwo rd Options word Tra e new Pas ssword ge the pas enter an u y not be pr for Secur d trade names referen at various nly those w rds e default u be change e passwor erate a ra n rememb It is not ord press s nsaction P ssword ssword upper doll rocessed ity nced in this material access lev who ha...

Page 17: ...Amount rn Amoun r password i RT k Info cessing He e Name an ng Help help e Name an e Info bers for th e Informa terCard 800 52 800 347 ub 800 me the FA ks service marks and nt is required elp nd Numbe nd Numbe he suppor ation 800 944 28 2121 7 1111 525 9040 AQ contain d trade names referen d to acces r that the r that the rted card t 1111 0 ns several nced in this material ss or modi user can user...

Page 18: ... times 11 2 Rotate Keys Press to rotate keys NOTE Rotate keys periodically to maintain security 11 3 Unregister Press to unregister the device Device will automatically reboot NOTE Once unregistered a license number and phone number will be needed to register the device 12 EXIT 12 1 Power Off To turn off the power press and hold the red button The power cord must be fully removed in order to have ...

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