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Job #: 079799.01_Reference #:N/A_ Client Acronym: VM_ Campaign Name: Cox Business Services_Job Description: IP Centrex Guide_Product: Brochure_Publication: N/A_Trim: 8.5” x  11”_ 
Bleed: 0.125”_Live:N/A_Color Space: 4C_Software: InDesign_ Fonts: Neutra Text & Avenir Next LT Pro _AE: Brian_AAE: Chelsea_ ACD: Chris_Revision Date: BB 6.13.12, AC 8-14-12, AC 8-22-12, AC 
8-23-12, AC 9-4-12, AC 9-12-12, AC 9-13-12, AC 9-14-12, AC 9-26-12, AC 10-4-12, AC 10-9-12, AC 11-1-12

USING YOUR IP PHONE

For further assistance, please call:

623-322-2000 

or

 800-929-5118

For a tutorial, log on to:

coxbusinessaz.com/info

To place or answer a call, you can pick the handset, press the Speaker or 

Headset button, or press a line button (on some phones).

Press the Hold button, then *68

Press *55, then an extension 
number

PLACING OR ANSWERING CALLS

To put a call on hold, press the Hold button or the Hold softkey. The caller hears 

a series of three rapid beeps or music while on hold.

To resume the call, press the flashing red line button for the call.

PUTTING A CALL ON HOLD

If using the handset, hang up or press the endcall softkey. If using the 
speakerphone, press the Speaker button.

ENDING A CALL

To adjust the volume of the handset or speaker, lift the handset or press the 

Speaker button. Press + (plus) on the Volume button to increase the volume or 
press – (minus) to decrease the volume, then press save.

To mute the phone, press the Mute button. The button glows red. To unmute 

the phone, press the Mute button.

If there should be a power outage at your office, log into the VoiceManager 

Web Portal by going to cox.com to open the Cox Business home page, then by 
clicking MyAccount in the Business options at the top of the screen.  Once you 
are logged in, you can forward your phone number to a cell phone or another 
number outside of your office.

ADJUSTING VOLUME & MUTING

IN THE EVENT OF A POWER OUTAGE

*

67

*

68

*

98

*

69

*

33

*

55

*

43

#

43

*

75

*

74

*

86

*

62

*

50

Caller ID Block  

per call

Call Park

Call Pickup

Call Return

Directed Call Pickup 
with Barge-in

Direct Voice
Mail Transfer

Call Waiting

Call Waiting 
Deactivation

Speed Dial 

100

Speed Dial 

8

Voice Mail Retrieval

Voice Portal Access

Intercom

FEATURE ACCESS CODES

IP Centrex Phones 

QUICK START GUIDE

IP 

504

G – 

4

 Button Phone

IP 

508

G – 8 Button Phone

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