Cayan VX520 Installation Manual Download | Manualshive

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VX 520

Installation Guide

Included:

• Ethernet cable

• Power cable

• Phone jack

• One roll of paper

• Warranty paperwork

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Summary of Contents for VX520

Page 1: ...1QZ ABC DEF GHI JKL MNO PRS TUV SP WXY 2 3 4 5 6 7 8 0 9 ALPHA VX 520 Installation Guide Included Ethernet cable Power cable Phone jack One roll of paper Warranty paperwork ...

Page 2: ...n PF keys Alpha key This guide answers some common questions that you might have when using the VX520 We re here for you 24 7 365 so feel free to contact us if you need assistance or have any questions TECHNICAL SUPPORT 800 941 6557 Turn the VX520 as shown to view Setting up you Important If yo terminal you m Digital and VOIP Connect one en the terminal and P Accessing the ...

Page 3: ...onnection for your terminal you must connect to a dedicated analog phone line Digital and VOIP lines do not support this connection method Connect one end of the phone cord to the telephone port on the terminal and connect the other end to your telephone jack Powering the Connect the rou on the bottom o power socket Tidying the co Run all cords in t attach the rear c Accessing the processing tra T...

Page 4: ...he terminal over the back of the device and attach the rear cover Accessing the SoftPay home screen to start processing transactions The SoftPay home screen is the starting point for all of your transactions and for many of the troubleshooting tasks From the main menu press F3 SOFTPAY FDMS to access the SoftPay home screen The SoftPay home screen displays the Sale Refund and Void options RS 232 PO...

Page 5: ...the receipt lines For example press F3 Next three times to display Header Line 1 If you pass the line you want to change press F1 Previous to cycle to the previous line 5 To edit the current line press F3 Edit 6 Press the Backspace key to delete the existing text 7 Use the keypad and Alpha key to enter new text as follows a Press the key which displays the letter that you want to insert b Press th...

Page 6: ...lowing steps 1 From the SoftPay home screen press 8 on the keypad The SoftPay home screen displays the Sale Refund and Void options I need to add an extra number to dial an outside line PABX 1 From the SoftPay home screen press 6 on the keypad The SoftPay home screen displays the Sale Refund and Void options 2 Press F2 Phone 3 Press F2 View 4 Press F3 Edit 2 Type the password as follows a On the k...

Page 7: ...pe the correct date in the format MMDDYYYY then press Enter 7 Use the keypad to type the correct time in 24 hour time format HHMMSS then press Enter 8 Press Cancel twice to return to the SoftPay home screen These are connection errors 1 Check that the Ethernet cable is plugged into the ETH port 2 Unplug the power cord leaving the Ethernet cable attached and wait five seconds 3 Plug the power cord ...

Page 8: ...inal stil 1 From the SoftP screen press keypad The So screen displays Refund and Vo Switching from dial up to IP communication 1 From the SoftPay home screen press 6 on the keypad The SoftPay home screen displays the Sale Refund and Void options 2 Press F4 Communications 3 Press F2 View 4 Press F3 Edit then F2 Next until the bottom left of the screen displays New Commserver 5 Press F3 Select 6 Pre...

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