CatGenie A.I. Operation Manual Download | Manualshive

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www.catgenie.com

1-888-735-3927

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CATGENIE A.I.

OPERATION

MANUAL

The World's Only Self-Washing Cat Box™

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Summary of Contents for A.I.

Page 1: ...www catgenie com 1 888 735 3927 1 CATGENIE A I OPERATION MANUAL The World s Only Self Washing Cat Box 3...

Page 2: ...E AIR INTAKE VENT Regularly wipe the vent located on the side of the Processing Unit with a cloth to remove any hair or debris CLEANING THE CATGENIE Your CatGenie should be taken apart and cleaned twi...

Page 3: ...ttings Menu Testing Menu CATGENIE MAINTENANCE Maintenance Cleaners Cleaning Light Guide HOW TO TAKE APART YOUR CATGENIE HOW TO CLEAN YOUR CATGENIE TROUBLESHOOTING Errors Other Issues No Error Indicate...

Page 4: ...ARTRIDGES No the Cartridge cannot be refilled CatGenie Cartridges are designed to dispense the exact amount of our vet approved SaniSolution keeping it safe for your CatGenie pets people the planet an...

Page 5: ...evel and will not overflow unless your toilet is clogged WHAT HAPPENS IF SOLIDS STICK TO THE GENIEHAND During all three washings the GenieHand gets scrubbed clean by the action of water SaniSolution a...

Page 6: ...Chamber where Impeller macerates waste 6 Scrubber Moves freely Helps keep the base clean 7 Intake Hose Connects to cold water supply line in the bath or laundry room 8 Electric Cord Plugs into AC Pow...

Page 7: ...es Detects when cat is in the Bowl Pauses cleaning cycle and prevents cycle starts if a cat if detected 17 Dryer Outtake Hot air blows out and into the Bowl 18 Washable Granules Non absorbent never ne...

Page 8: ...th your CatGenie 3 3 3 5 LAUNDRY OR UTILITY 1 Turn off the laundry s cold water supply valve 2 Unscrew your washing machine s cold water supply hose from its valve 3 Attach supplied T Adapter to Washe...

Page 9: ...ose 5 Push both hoses in until they are firmly secured inside the drainpipe 1 3 4 COILING THE DRAIN HOSE YES Best NOT to coil If you need to coil make wide unkinked coils to store the Drain Hose under...

Page 10: ...vel at all times Five levels are used to give you an estimated reading Solid Full Drop All 3 LEDS Lit Indicates your SaniSolution Cartridge has from 120 120 to 81 120 washes remaining Medium Level 2 L...

Page 11: ...on To reattach align the notch inside the gray connector with the notch on the connecting part of the Base Slide the Drain Hose over the end at the Base pinch the gray connector and turn it clockwise...

Page 12: ...a the CatGenie App or on the unit itself For manual Control Panel lock settings see page 15 THE CONTROL PANEL 1 START BUTTON Functions Press the Start Button to start or pause a cycle A long press on...

Page 13: ...ication when your Cartridge is running low or needs to be changed Ordering through the App makes obtaining supplies easy Sleep Mode Settings The CatGenie has a customizable Sleep Mode option if you do...

Page 14: ...at acclimation issues AUTOMATIC MODES MANUAL MODE CAT ACTIVATION PUSH START MORE WASHES PER CARTRIDGE In Cat Activation mode your CatGenie will dispense less solution per cycle and will double the was...

Page 15: ...o not need to access the Settings Menu to unlock Volume This setting allows you to change the volume levels of your unit The CatGenie will Meow in different sound levels to indicate the volume Restore...

Page 16: ...ST always press Start again to stop SaniSolution flow before moving on or exiting the Testing Menu CatGenie will say Dosage off CAUTION The Water Fill Test and SaniSolution Dosage Test should only be...

Page 17: ...Unit Pull the Light Guide up from the top of the Hopper Use a soft cloth to wipe the tip The tip must be lime free Carefully replace the Light Guide If the Light Guide is missing get another from the...

Page 18: ...ord before you work on your CatGenie Be sure to plug it back in when you re finished 1 2 3 4 5 PULL UP 3 To remove the Brim push on the Black Button for leverage as you pull up the back of the Brim Li...

Page 19: ...e a trash bag or towel to prevent water from leaking onto the floor Remove Scrubber from Base Dump the dirty water from the Base carefully Keep the Drain Hose in the drainpipe or toilet 2 If you need...

Page 20: ...y from the wall Remove obstructions in the Bowl that block Dryer s hot airflow Let CatGenie cool for 20 minutes Press Start Button to resume Cycle CAUTION Stay with your CatGenie after repair to make...

Page 21: ...ain C NO WATER Do NOT unplug electric or remove the Processing Unit CAUSE The water supply valve from laundry or bathroom line is turned off Turn cold water supply line valve all the way on CAUSE Wate...

Page 22: ...Y ISSUES 1 GENIEHAND IS NOT SCOOPING AT THE START OF A CYCLE CAUSE Improper GenieHand setup If the arm moves up down freely with Processing Unit in place this is NOT Correct Remove the Processing Unit...

Page 23: ...niSolution Cartridge NOT the Maintenance Cartridge If a Maintenance cartridge is installed your CatGenie will only run a cycle if you manually press the Start Button CAUSE SaniSolution Cartridge is em...

Page 24: ...ok magazine etc 2 In the bathroom take the Drain Hook off the Hose In the laundry take the Drain Hose out of the drain pipe Hold the Hose tip and shake bang the Hose on the floor towards the Base This...

Page 25: ...Menu Press Start when CatGenie says Testing Menu 2 Start the Drain Test Once in the Testing Menu press Auto button 4x to toggle through options until you hear Water Drainage Test Press Start to run Dr...

Page 26: ...ll PetNovations Customer Support at toll free 1 888 735 3927 A new or re manufactured part will be shipped directly to you and the outbound shipping and duty is your responsibility Once you receive th...

Page 27: ...raged to try to correct the interference by once or more of the following measures 1 Reorient or relate the receiving antenna 2 Increase the separation between equipment and receiver 3 Connect the equ...

Page 28: ...ow to set up clean program troubleshoot and more If none of the above helps call CatGenie Customer Support at 1 888 735 3927 or email at support catgenie com Our Customer Support Team is available M F...

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