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SERVICE MANUAL

ELECTRONIC CASH REGISTER

SE-S400/SE-S800/PCR-T500/PCR-T520

(EX-291)

SE-C450

(EX-591)

SE-S3000/SE-S900/PCR-T2300/PCR-T2400

(EX-294)

SE-C3500

(EX-594)

MAR. 2013

Ver. 5 : Aug. 2016

Summary of Contents for PCR-T2300

Page 1: ...SERVICE MANUAL ELECTRONIC CASH REGISTER SE S400 SE S800 PCR T500 PCR T520 EX 291 SE C450 EX 591 SE S3000 SE S900 PCR T2300 PCR T2400 EX 294 SE C3500 EX 594 MAR 2013 Ver 5 Aug 2016...

Page 2: ...8 5 DIAGNOSTIC OPERATION 19 6 PCB LAYOUT 37 7 EXPLODED VIEW PARTS LIST 38 CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS...

Page 3: ...h 25 C Effective until 2099 A D 1 2 Environmental Specifications Operating temperature 0 C 40 C Operating humidity 10 90 Storage temperature 25 C 65 C Storage humidity 10 95 Vibration strength Durable...

Page 4: ...4 M DL 2818 D 24R2C A84RM 4 M DL 2819 D 24R2C B84SRM 4 M DL 2820 D 24R2C B84RM 4 M DL 2821 D 24R2C A84SRM 4 Region Color Drawer US CANADA EU UK Other areas TAIWAN Size Model All color All color All co...

Page 5: ...The display below appears when you release the key INIT 0000000000 5 Enter the INIT Code to set the INIT Code NOTE It will take about 1 minute Press INIT code s Region Model Name INIT Code US SE S400...

Page 6: ...lock up If you make a mistake in operation the cash register may lock up to avoid damage to programs and preset data Should it happens you can use the following procedure to clear the lock up without...

Page 7: ...from the power outlet 2 Turn the Mode Switch to PGM while holding down the key connect the power cord to the power outlet NOTE The key to press varies according to the model See below One printer mode...

Page 8: ...1 MODE 1 7 When you enter the LOCALE value writing of the LOCALE value starts and the result is printed out Press X 0016s X LOCALE value Region US 20 CANADA 20 EU N A NO need to set LOCALE value UK N...

Page 9: ...T2300 SE S900 23000 SE S3000 Dealer 23040 SE C450 Dealer SE C3500 Dealer 27200 CANADA PCR T500 PCR T520 92500 PCR T2300 PCR T2400 93000 EU SE S400 12540 SE S3000 13040 SE C450 SE C3500 17200 UK SE S4...

Page 10: ...leaving grease from the hand wear conductive gloves finger cots or anti static band when assembling disassembling the product Do not use metal tweezers Be sure to use plastic tweezers with flat tips...

Page 11: ...ASE UPPER A Preparation C PCB ASSY E292 COM D PRINTER E PCB ASSY E291 1 F DRAWER H PS UNIT G MOTOR ASSY I DP ASSY K KEY BLOCK J REAR DISPLAY L SWITCH ASSY MODE KEY 4 3 Procedure A Preparation A 1 Remo...

Page 12: ...s and remove the CASE UPPER NOTE It is connected by the cable Remove the CASE UPPER carefully NOTES ON ASSEMBLY Run the FFC for the Customer Display through the hole of the case Hooks Hooks Hooks B 3...

Page 13: ...B ASSY E292 COM COVER CONNECTOR Lock screws 4 CABLE FFC JOINER PCB ASSY E292 COM D PRINTER NOTE This procedure is applicable for a single printer Repeat the steps for two printer models D 1 Undo two s...

Page 14: ...PCs E 2 Disconnect the CABLE FFC JOINER E 3 Disconnect four connectors E 4 Undo one screw and then remove the HOLDER IC E 5 Undo three screws FPC Connector FPC Connectors CABLE FFC JOINER Screw S4 Scr...

Page 15: ...00 SE S800 PCR T500 PCR T520 SE C450 SE S3000 SE S900 PCR T2300 PCR T2400 SE C3500 F DRAWER F 1 Undo two screws Screw S5 Screw S4 F 2 Remove the DRAWER NOTES ON ASSEMBLY Run the DRAWER cable through t...

Page 16: ...00 G MOTOR ASSY G 1 Undo two screws G 2 Remove the MOTOR ASSY H PS UNIT H 1 Remove the PS UNIT MOTOR ASSY Screws S1 PS UNIT NOTES ON ASSEMBLY Be sure to attach CUSHION 120X6 when replacing the PS UNIT...

Page 17: ...ASSY I 1 Undo four screws and then remove the SPRING TILT All S1 screws SPRING TILT I 2 Undo two screws and then remove the HINGE DISPLAY HINGE DISPLAY Screws S1 I 3 Remove the DP ASSY Hook NOTE While...

Page 18: ...2300 PCR T2400 SE C3500 PCB ASSY E291 E2 1 CASE DISPLAY W TAPE 110X4 5 BOARD DISPLAY W TAPE 77X4 5 J REAR DISPLAY J 1 Disengage two hooks and then remove the REAR DISPLAY BLOCK J 2 Disengage three hoo...

Page 19: ...00 SE S900 PCR T2300 PCR T2400 SE C3500 J 3 Disengage four hooks and then remove the MASK R DISPLAY CASE R DISPLAY PCB ASSY E291 E2 2 MASK R DISPLAY BOARD R DISPLAY W TAPE 110X4 5 W TAPE 45X9 5 NOTES...

Page 20: ...T2300 PCR T2400 SE C3500 K KEY BLOCK K 1 Disconnect one FPC K 2 Undo eight screws K 3 Remove the KEY BLOCK NOTES ON ASSEMBLY Secure the FPC FPC All S1 screws L SWITCH ASSY MODE KEY L 1 Undo one screw...

Page 21: ...h to PGM One printer model FEED Two printer model JOURNAL FEED Initialization is complete when INIT appears on the Main Display INIT 0000000000 3 Press 99990000s 4 The diagnostic program starts and th...

Page 22: ...Mode Switch to OFF When the Mode Switch is OFF all displays are turned off and no diagnostic commands are accepted To forcibly terminate a test press C key or turn the Mode Switch to OFF If a test is...

Page 23: ...e Read Report n014 Write Read n614 Report Display Test 7 Display Test Main Customer n021 Main n022 Customer 8 Back Light Test Main Customer c0121 Main c0122 Customer 9 Contrast Adjustment Main Custome...

Page 24: ...TT Normal KEY H Hybrid Type Drawer Status Printer Type Display Status Display Status DW1 OPEN Open PRINT 1 Reciept DW1 CLOSE Close PRINT 2 Reciept and Journal Receipt Paper Status SD Status Display St...

Page 25: ...print or display in this test 5 Drawer open 6 Receipt issuance Printout of the Result Receipt Journal BATCH 1 RAM WR OK BBBBBBBBBBBBBBBBBBBBBBBB DATE 05 12 31 TIME 23 59 30 DRW OK END 1 BBBBBBBBBBBBB...

Page 26: ...rcibly terminate the test press the C key Display of the Result RAM WR OK Printout of the Result RAM 11 RAM WR OK END 11 5 Flash ROM Test Clear Write Read Function After clear function clears the memo...

Page 27: ...e name test txt delete text txt file first before performing the SD card check Operation Command n 0 1 4 k n Number of times to run 0 Once Can be omitted 1 9 Infinite loop To forcibly terminate the te...

Page 28: ...isplay Command n 0 2 1 k Customer Display Command n 0 2 2 k n Number of times to run 0 Once Can be omitted 1 9 Infinite loop To forcibly terminate the test press the C key Pressing any key changes the...

Page 29: ...in Display Customer Display DISP 121 BACK LIGHT OK END 121 DISP 122 BACK LIGHT OK END 122 9 Contrast Adjustment Function Adjusts the LCD contrast and writes the adjustment to the FLASH ROM Up to 16 ad...

Page 30: ...321 CONTRAST XX XX is the adjustment value Customer Display Contrast Adjustment Main Display Customer Display ABCDEFGHIJKLMNOPQRST CONTRAST XX XX is the set value Display of the Result LCD CONTRAST XX...

Page 31: ...ng property 0 Normal print out 1 Reduced size print out c Characters to be printed 0 Prints the character B 1 Prints all characters n Number of times to run 0 Once Can be omitted 1 9 Infinite loop To...

Page 32: ...S400 SE S800 PCR T500 PCR T520 SE C450 SE S3000 SE S900 PCR T2300 PCR T2400 SE C3500 Printout of the Result One printer model Receipt Printer Receipt Only 10033 Journal Only 10034 Receipt and Journal...

Page 33: ...5 GND 6 DSR 7 RTS 8 CTS 9 RI 11 1 RS232C Port Test Operation Connect the loop back tool to the connector which you wish to test Command x n 0 4 d k x Baud rate selection bps 0 2400 1 4800 2 9600 3 19...

Page 34: ...oop back tools to COM1 and COM2 Command 4 0 k Baud rate bps COM1 19 2 k COM2 9600 Number of times to run Once Display of the Result TxD RxD OK Printout of the Result COM BATCH 40 RTS1 1 CTS1 1 OK DTR1...

Page 35: ...1 7 0 k yy Year mm Month dd Day The new settings are printed out when the it is complete 12 2 Time Date Display Command 7 0 or 1 7 0 k To end the display press the C key Display of the Result YY MM D...

Page 36: ...e loop 500 msec intermittent buzzer sounds repeatedly Printout of the Result BUZZ 92 END 92 15 Key Test Function Tests keys Operation Command 9 4 k Press any key other than C KEY and printer feed key...

Page 37: ...4 037 043 036 042 035 041 034 031 030 029 028 027 048 014 013 080 079 079 Hybrid Key C 037 034 007 008 009 004 005 006 001 002 003 000 011 012 031 024 019 030 023 018 036 040 038 035 033 026 021 049 0...

Page 38: ...Function This is a scanner test The test enters the wait mode for the scanner input and waits only for scanner The test determines the result between OK and NG by comparing the fixed data and the rea...

Page 39: ...37 SE S400 SE S800 PCR T500 PCR T520 SE C450 SE S3000 SE S900 PCR T2300 PCR T2400 SE C3500 6 PCB LAYOUT 6 1 E291 1 PCB...

Page 40: ...e and specifications are subject to change without prior notice 2 As for spare parts order and supply refer to the GUIDEBOOK for Spare Parts Supply published separately 3 The numbers in item column co...

Page 41: ...3500 SE S900 SE S400 PCR T500 PCR T520 SE C450 SE S800 7 21 11 16 5 1 2 9 13 13 S2 14 S2 12 12 24 S1 25 33 Washer S1 S1 S4 S1 S5 23 S3 S3 S5 22 3 22 4 22 2 19 17 20 4 27 28 26 30 6 8 31 32 10 2 10 1 1...

Page 42: ...40 SE S400 SE S800 PCR T500 PCR T520 SE C450 SE S3000 SE S900 PCR T2300 PCR T2400 SE C3500 7 2 EXPLODED VIEW STROKE KEY 55 56 57 58 59 60 63 62 61 64 65 66 67 43 to 54...

Page 43: ...41 SE S400 SE S800 PCR T500 PCR T520 SE C450 SE S3000 SE S900 PCR T2300 PCR T2400 SE C3500 7 3 EXPLODED VIEW HYBRID KEY 86 87 89 93 Menu sheet 94 90 92 91 88 80 81 82 83 84 85 68 to 79...

Page 44: ...52955 PLATE DISPLAY RJE504100 009V01 1 C 6 10452957 PLATE DISPLAY RJE504100 005V01 1 C 6 10452960 PLATE DISPLAY RJE504100 006V01 1 C 6 10452959 PLATE DISPLAY RJE504100 007V01 1 C 6 10452961 PLATE DISP...

Page 45: ...BATTERY A42606B 1 1 1 1 1 1 1 1 1 1 1 1 1 C 18 10294939 SPRING BATTERY RJE502620 001V01 1 1 1 1 1 1 1 1 1 1 1 1 C 19 10294940 SPRING BATTERY RJE502622 001V01 1 1 1 1 1 1 1 1 1 1 1 1 C 20 10282081 CONN...

Page 46: ...393351 CUTTER PAPER RJE503702 001V01 1 1 1 1 1 1 1 1 1 1 1 1 X 32 10452937 HINGE DISPLAY RJE504097 001V01 1 1 1 1 1 1 1 1 1 1 1 1 X 33 10456869 SPRING TILT RJE504147 001V02 1 1 1 1 1 1 1 1 1 1 1 1 X 3...

Page 47: ...1 1 C 35 2 10452902 CASE R DISPLAY RJE504093 002V01 1 1 1 1 1 1 1 1 C 35 3 10452888 MASK R DISPLAY RJE504096 001V01 1 1 1 1 C 35 3 10455118 MASK R DISPLAY RJE504096 002V01 1 1 1 1 1 1 1 1 C 35 4 10452...

Page 48: ...52 10370544 BUTTON 0 RJE501915 058V04 1 1 1 1 1 1 1 1 1 1 X 53 10370545 BUTTON RJE501915 059V04 1 1 1 1 1 1 1 1 1 1 X 54 10370546 BUTTON 00 RJE501915 060V04 1 1 1 1 1 1 1 1 1 1 X 55 10327767 CAP S E34...

Page 49: ...01915 058V04 1 1 X 78 10370545 BUTTON RJE501915 059V04 1 1 X 79 10370546 BUTTON 00 RJE501915 060V04 1 1 X 80 10327767 CAP S E341251 002V04 28 28 A 81 10327769 CAP L RJE500370 002V04 2 2 A 82 10254828...

Page 50: ...PCR T500 PCR T520 SE C450 SE S3000 SE S900 PCR T2300 PCR T2400 SE C3500 7 5 DRAWER S type DL 1336 1846 EXPLODED VIEW DL 1336 DL 1846 17 18 18 S4 15 16 S4 S3 6 S1 S2 13 S2 19 7 11 11 12 11 2 8 10 21 2...

Page 51: ...10384548 ROLLER DELRIN PB 19B2 4 4 C 12 10431048 CASE BILL COIN RJE500671 009V01 1 X 12 10292207 CASE BILL COIN RJE500671 005V03 1 X 13 10298552 SEPARATER COIN RJE500213 002V03 4 4 C 14 10298558 CASE...

Page 52: ...R T2300 PCR T2400 SE C3500 7 6 DRAWER M type DL 2437 2818 2819 2820 2821 EXPLODED VIEW S1 S3 5 20 15 S4 S4 S4 S4 S4 S4 S4 14 15 S4 14 S4 14 16 18 17 19 21 21 12 13 12 13 12 13 S5 S5 S5 21 DL 2819 DL 2...

Page 53: ...003V01 1 1 1 C 11 10203176 LOCK ASSY RJE500567 004V01 1 1 C 12 10230104 SUB ASSY BILL HOLDER E341290 002V04 5 4 4 4 4 C 13 10276626 SPRING BILL HOLDER E441357 001V03 5 4 4 4 4 C 14 10194233 PLATE BILL...

Page 54: ...47 Ver 2 Apr 2014 Addition of New models SE S800 SE S900 Correction of the PARTS LIST SE S3000 3 SE S3000_SR SE S3000_BK Ver 3 Aug 2014 Correction of the PARTS LIST P44 Ver 4 Feb 2016 Correction of th...

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