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P/N 230444 • REV J • ISS 16MAR21 

 

NXG-1820-EUR Touch Screen User Manual 

Introduction 

NXG-1820 is an intuitive graphical touch screen interface for 
users of the xGen security system. It is offering simple fingertip 
control, via its clear 3.5 in. touch screen with easy to 
understand graphic icons.  

 

1.  System Status bar 

– this colour coded section will provide 

detailed information about your system. 

Note: 

System Status Bar is shown only in disarmed state. 

2.  Away 

– touch this button to arm the system in Away Mode. 

3.  Stay 

– touch this button to arm the system in Stay Mode. 

4.  Off 

– touch this button to disarm the system and to 

acknowledge fault messages. 

5.  Status 

– touch this button for detailed status on partitions, 

zones, and devices. 

6.  Menu 

– touch this button to access the menus. 

7.  Partition List 

– touch this button to view partition details. 

8.  SOS 

– touch this button to access emergency features 

and the installer information. 

Navigating the NXG-1820E Touch Screen 

Status and information typically appears in the top section of 
the screen. 

User functions display in the middle of the screen. Navigation 
buttons     allow you to scroll up and down through the 
currently selected item/menu. Left and right arrows     move 
to the previous and next items. Some screens feature a 

“Go to” 

button 

 allowing you to navigate directly to the item. 

The bottom tool bar may display a back button 

 to return to 

the previous screen, a home button 

 to return to the home 

screen, or an OK button 

 to save the current settings. 

Entering a PIN Code 

You will need a valid PIN code to access to various features 
and system information. 

After a period of inactivity, a screensaver will appear and it will 
go into power save mode. Tap the screen to wake it up. A 
screen will appear requesting to enter your code. A valid PIN is 
required to unlock the screen and access the system. 

 

Enter a valid user code followed by ENTER 

. User PIN 

codes can be between 4 and 8 digits in length. The default 
master user PIN code is 1234.  

If you make a mistake, press the Delete key 

If the PIN code is invalid for the feature you are trying to 
access you will be returned to the home screen.  

Permissions are assigned to users and keypads to determine 
what features a user can access and at what times. If you are 
unable to access a feature, contact your installation company 
or building manager. 

 

Speaker 

System 
Away Arm 
(2) 

Main Menu 
(6) 

Status Bar 
(1) 

System 
Disarm 
(4) 

System 
Stay Arm 
(3) 

Emergency 
(8) 

Partition List (7) 

Status 
(5) 

Summary of Contents for NXG-1820-EUR

Page 1: ...oll up and down through the currently selected item menu Left and right arrows move to the previous and next items Some screens feature a Go to button allowing you to navigate directly to the item The bottom tool bar may display a back button to return to the previous screen a home button to return to the home screen or an OK button to save the current settings Entering a PIN Code You will need a ...

Page 2: ... an alarm whilst entrance doors and windows remain active A person entering the protected partition will have to disarm the system during the entry time Look at the colour coded status bar to see which zones that are bypassed or touch the Status button If your system has multi partition control enabled the Stay button will be displayed A number will appear above the icon indicating the number of p...

Page 3: ...ts Enter a valid master PIN code to unlock the screen Touch the Off or Off button followed by ENTER to acknowledge the event The Status button will change to green if no other conditions are present Exit Error Fail to Close If during exit delay a zone is tripped which causes an alarm then the partition s affected will not be armed An Exit Error and Fail To Close event are logged in the xGen event ...

Page 4: ...titions zones and xGen devices The left and right arrows allow you to filter the results to display only selected events Partition Filters not ready away armed stay armed in alarm Zone Filters not ready bypassed in chime in alarm in tamper wireless or fire all status except chime Device Filters time date main AC battery box tamper siren current phone line Ethernet line Ethernet communication wirel...

Page 5: ...are stored Users Add Modify add or modify an existing user s name PIN code profile or schedule View view an existing user s name PIN code profile or schedule Delete remove a user from the system Status display a user s status Copy duplicate an existing user s Search by PIN find a user if you have their full PIN code Once all changes have been made for a user press the Save button to save all user ...

Page 6: ...eared when the security system is armed and disarmed 1 Enter a valid PIN code to unlock the screen 2 Touch MENU 3 Enter a valid PIN followed by ENTER 4 Touch Security Zones 5 Touch the zone number you want to add to chime mode if you do not know the zone number press the List View button to see the zone names 6 Touch Chime 7 Touch Back to select more zones to add to chime mode 8 Touch Home to fini...

Page 7: ...fy what zone has triggered the alarm Is bypassed This zone is isolated disabled and will not activate an alarm Refer to instructions on how to unbypass a zone Chime is set This zone is part of the chime group and will make a chime sound when triggered and the chime mode is enabled Is open This zone is not closed Fire alarm This zone has triggered a fire alarm Tamper This zone has triggered a tampe...

Page 8: ...C Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications You are cautioned that any changes or modificatio...

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