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Page 1 

 

 

 

 

Dryer 

Troubleshooting 

and Information 

Guide 

 

Effective 2/08 

 
 
 
 
 
 
 

www.bobrick.com

 

 

In the United States: BOBRICK WASHROOM EQUIPMENT, INC. 

200 Commerce Drive, Clifton Park, NY 12065-1350, Telephone: (518) 877-7444, FAX: 518-877-5029 
11611 Hart Street, North Hollywood, CA 91605-5882: (818) 982-9600, FAX: 818-503-1102 
100 Bobrick Drive, Jackson, TN 38301-5635, Telephone: (731) 424-7000, FAX: 731-424-7800 

In Canada: BOBRICK WASHROOM EQUIPMENT COMPANY. 

45 Rolark Drive, Scarborough, Ontario M1R 3B1, Telephone: (416) 298-1611, FAX: 416-298-6351 

International Sales: BOBRICK WASHROOM EQUIPMENT, INC. 

11611 Hart Street, North Hollywood, CA 91605-5882, 818-764-1000, FAX: 818-503-9941. 

Australia: 

Bobrick Washroom Equipment Pty Ltd., 1800-353158, FAX: 1800-221926. 

United Kingdom:

 

Bobrick Washroom Equipment Ltd., .,+44 (0)20 8366 1771, FAX: +44  (0)20 8363 5794. 

Germany: 

00800 79 

00 456, FAX: 00800 79 00 789. 

Other Countries:

 +1 (818) 764-1000, FAX: +1 (818)503-9941. 

Email:

 

[email protected]

Summary of Contents for AirCraft B-701

Page 1: ...0 FAX 731 424 7800 In Canada BOBRICK WASHROOM EQUIPMENT COMPANY 45 Rolark Drive Scarborough Ontario M1R 3B1 Telephone 416 298 1611 FAX 416 298 6351 International Sales BOBRICK WASHROOM EQUIPMENT INC 11611 Hart Street North Hollywood CA 91605 5882 818 764 1000 FAX 818 503 9941 Australia Bobrick Washroom Equipment Pty Ltd 1800 353158 FAX 1800 221926 United Kingdom Bobrick Washroom Equipment Ltd 44 0...

Page 2: ... the Dryer Guide 3 2 Sample Dryer Service Information Sheet 4 3 Date Code Information 5 4 Routine Maintenance Instructions 6 Links to model guides AirCraft AirGuard AirPro Dryer Compac Dryer CubDryer EclipseDryer ElanDryer International Sales Only ...

Page 3: ... return faulty unit to the nearest Bobrick Customer Service Department When you receive a call concerning a dryer problem inform the customer end user to clean the dryer and check the motor brushes before going on with diagnosing the problem Fax them the cleaning instructions from the guide If the dryer still does not function after cleaning then continue filling out the Dryer Service Information ...

Page 4: ..._________________ Reference to Diagnostic Sheets Problem and possible solution _________________________________________________________________ __________________________________________________________________________________________ Problem number s as seen in left margin on diagnostic sheet _______________________________________ Repair kit parts required if dryer needs to be returned write RE...

Page 5: ...ter The digits designate the week and the letter designates the year Example 48G week forty eight year 2007 All digits and letters are in ascending order Weeks are numbered from 1 to 52 for each year Rating Label Serial Number Label H 2008 G 2007 F 2006 E 2005 D 2004 C 2003 B 2002 A 2001 Z 2000 Y 1999 X 1998 W 1997 V 1996 U 1995 T 1994 S 1993 R 1992 P 1991 N 1990 M 1989 Date code and serial number...

Page 6: ...le when performing the cleaning procedure Cleaning Instructions a The Exterior of Cover Should be cleaned with a damp cloth DO NOT use aggressive cleaners or solvents as they may permanently damage the surface Bobrick dryers are drip proof IP21 or better see rating label DO NOT spray with liquids to an extent that they could enter the unit b The Interior Having turned off all power to the dryer re...

Page 7: ...X 731 424 7800 In Canada BOBRICK WASHROOM EQUIPMENT COMPANY 45 Rolark Drive Scarborough Ontario M1R 3B1 Telephone 416 298 1611 FAX 416 298 6351 International Sales BOBRICK WASHROOM EQUIPMENT INC 11611 Hart Street North Hollywood CA 91605 5882 818 764 1000 FAX 818 503 9941 Australia Bobrick Washroom Equipment Pty Ltd 1800 353158 FAX 1800 221926 United Kingdom Bobrick Washroom Equipment Ltd 44 0 20 ...

Page 8: ...irGuard AirPro Dryers Contents Page 1 Cover removal 5 2 Diagnostic Sheet 6 3 Field Replacement Parts 9 4 Installation Instructions 12 5 Product Identification 3 6 Schematic Diagrams 26 7 Screwdriver Test 8 8 Warranty 25 ...

Page 9: ... AirCraft Dryers Surface Mounted Dryers B 700 Automatic Hand Face pictured B 701 Touch Button Hand Face B 731 Touch Button Hair Recessed Dryers B 750 Automatic Hand Face pictured B 751 Touch Button Hand Face B 781 Touch Button Hair ...

Page 10: ...eplacement parts are interchangeable see parts list AirPro Dryer B 709 Touch Button B 709 Automatic pictured Series Variations Series A touch button model metal nameplate Series B automatic model metal nameplate Series C automatic model lower profile cover no nameplate Not all replacement parts are interchangeable see parts list ...

Page 11: ...crews out the screws have to be moved rotated up to loosen the cover Lifting the cover over the two latches at the top of the chassis remove the cover To Replace Cover Place the cover over the two latches located at the top of the chassis Make sure that the cover has a good fit Using the Allen wrench turn the screws counter clockwise moved rotated down which will tighten the cover onto the chassis...

Page 12: ...ating element Return dryer to Bobrick for repairs 9 Grinding noise from dryer a Worn motor brushes Replace motor brushes b Fan cage is bent or damaged Return dryer to Bobrick for repairs 10 Dryer does not run and heating element glows Worn motor brushes Replace motor brushes if still not functioning after replacing the motor brushes return dryer to Bobrick for repairs TOUCHBUTTON 1 Dryer does not ...

Page 13: ...ck for repair 8 Dryer is oversensitive and switches on or off randomly a Button loose Pack button O ring with tape b Timer assembly or crystal board Perform Screwdriver Test see test instructions 9 Dryer cycles on and off Timer assembly or crystal board Perform Screwdriver Test see test instructions ...

Page 14: ...s designed to test the Touch Timer Assembly and the Sensor Board Instructions For Test 1 Turn off the power to dryer 2 Remove dryer cover 3 Turn on the power Do not touch any part of the dryer 4 Using an insulated screwdriver short across the two tabs see below a If dryer runs sensor board may be faulty replace sensor board b If dryer does not run timer may be faulty replace touch controller 5 Tur...

Page 15: ...credit issued upon the return of identifiable malfunctioning and or unused parts A copy of the Dryer Service Information Sheet must be completed by the rep and sent to Bobrick prior to return of parts Dryer voltage must be identified in order to replace parts Replacement parts have options for both the 115V and 208 240V dryers Check voltage and then designate correct part s AirCraft Dryer Replacem...

Page 16: ...20 700 120 700 120 701 120 701 120 700 120 700 120 Covers Model code without the B followed by 150 voltage and then color code Voltage 115V 208 240V Color codes Almond 885 Black 828 Grey 889 Ivory 848 White no code Eg 7007 150 115V 828 Model B7007 voltage 115V color Black Common Parts Triac 700 325 Motor Brushes EMD Red Retainer 700 101 Motor Brushes Sintech Brass Retainer 700 111 Motor Brushes Am...

Page 17: ...V 708G 150 240V B 709 Series A cover 709 150 115V 709 150 240V B 709 Series B cover 709B 150 115V 709B 150 240V B 709 Series C cover 709C 150 115V 709C 150 240V Product Identification Common Parts Triac 700 325 Motor Brushes EMD Red Retainer 700 101 Motor Brushes Sintech Brass Retainer 700 111 Motor Brushes Ametek Winston 700 121 Cover Mounting Screws 700 156 Allen Wrench 700 55 Brush identificati...

Page 18: ...ntroller 14 Installation Of Base Plate Mounted Triac 15 Installation Of Automatic Controller 16 Instructions For Installation Of Sensor Board 17 Instructions For The Replacement Of Motor Brushes 18 Installation of Surface Mounted Hand and Hair Dryers 19 Installation of Recessed AirCraft Hand and Hair Dryers 22 ...

Page 19: ...ce Cover 1 Place the cover over the two latches located at the top of the chassis Make sure that the cover has a good fit 2 Using the Allen wrench turn the screws counter clockwise loosening the screws this will tighten the cover onto the chassis Do not over tighten the screws 3 Check to make sure the cover has a good fit Turn the power supply back on 4 Allow 10 seconds for the controller to stabi...

Page 20: ...ctor from the triac 115V only Place the timer aside for return to the Service Department To Install New Timer 1 Mount the timer assembly to the base plate In the case of recessed dryers it is first necessary to attach the metal angle bracket removed from the faulty timer to the new timer 2 Route the timer wiring under the element tube and attach the white wire push on connector to the small spade ...

Page 21: ...terposed between the triac flange and the dryer base plate to ensure rapid conductivity of heat away from the triac For service purposes this compound is replaced by a thin plastic gasket of heat conducting material this must be sandwiched between the flange and the base plate during assembly 1 Position new triac and pad on base plate with the Terminals positioned as shown in illustration below In...

Page 22: ...m terminals 1 2 and 3 on the terminal block Leave all other wires in position 6 Carefully lift control out of base plate Avoid disturbing other wiring Note On recessed dryers it will be necessary to slide the control to the right to clear the fan case To Install New Control Unit 1 Position the new control unit on the base plate to line up with the screw holes and secure with the screws and washers...

Page 23: ... 2 Fixed with three screws Fig 2 In both cases the orientation of the board is critical 1 Switch off mains supply and remove cover Place cover face downward on a bench using a cloth to protect the finish 2 Remove the screws securing the board to the collar or bracket 3 Mount the new board 4 Replace cover Switch on electrical supply and carry out normal hand drying procedure to test operation Fig 1...

Page 24: ...sh box assembly To remove the brush box assembly 1 Pull the connector off the terminal tab A 2 Depress the retaining tab with a small screwdriver and pull out the brush box B and C To replace the brush box assembly 1 Insert the new brush box and push it down until the retaining tab is level with the slot in the motor end frame 2 Bend out the retaining tab 3 Replace the connector on the terminal ta...

Page 25: ...urning When cover bolts are screwed in all the way cover can be removed To remove cover place a hand on each side of cover and push up toward top of dryer releasing cover from studs at top of mounting base Lift cover off mounting base by pulling forward at the bottom and upward at the same time INSTALLATION OF MOUNTING BASE An Installation Template is supplied with each unit RECOMMENDED MOUNTING H...

Page 26: ... to accommodate connection of electrical conduit WARNING TURN ELECTRICAL POWER SUPPLY OFF BEFORE MAKING ELECTRICAL CONNECTIONS DRYER MUST BE GROUNDED EARTHED ELECTRICAL CONNECTION FOR PROPER ELECTRICAL CONNECTIONS CHECK LOCAL BUILDING CODE UNIT MUST BE ISTALLED BY A QUALIFIED LICENSED ELECTRICIAN WARNING TURN ELECTRICAL POWER SUPPLY OFF BEFORE MAKING ELECTRICAL CONNENTIONS Connect dryer to nearest...

Page 27: ...olts are tightened NOTE Do not over tighten cover bolts over tightening cover bolts may damage enamel finish CHECK DRYER OPERATION To check operation of dryer follow these instructions For Touch Button Hair Dryers Turn electrical power supply on Touch the chrome plated touch button once and dryer should turn on Touch the touch button again after a few seconds and dryer should stop If left on Hair ...

Page 28: ...HTS Distance from floor to bottom of framed wall opening Dimension A Hand dryer Men s Washrooms 46 117cm Women s Washrooms 43 109cm Children s Washrooms ages 3 9 31 79cm Children s Washrooms ages 9 12 35 89cm Children s Washrooms ages 12 15 39 99cm Children s Washrooms ages 15 18 43 109cm For the Handicapped 38 97cm Hair dryer Men s Dressing Rooms 73 186cm Women s Dressing Rooms 64 163cm Children ...

Page 29: ...installation of aluminum base unit into recessed mounting box by removing cover To loosen two cover bolts insert Allen wrench provided with dryer into holes located on bottom edge of cover Make sure wrench fits into head of cover bolts and turn CLOCKWISE until bolts stop turning When both cover bolts are screwed in all the way cover can be removed To remove cover place a hand on each side of cover...

Page 30: ...wo cover bolts insert Allen wrench into holes on bottom edge of cover Make sure wrench fits into head of cover bolts and turn COUNTERCLOCKWISE until bolts are tightened NOTE Do not over tighten cover bolts over tightening cover bolts may damage enamel finish CHECK DRYER OPERATION To check operation of dryer follow these instructions For Touch Button Hair Dryers Turn electrical power on Touch the c...

Page 31: ...ED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE SAME DURATION OF THE ABOVE WARRANTY Some states do not allow the exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you This warranty gives...

Page 32: ...Page 26 Schematic Diagram 115V Dryer Schematic Diagram 208 240V Automatic Dryer ...

Page 33: ...Page 27 Schematic Diagram 208 240V Touch Dryer ...

Page 34: ...4 7800 In Canada BOBRICK WASHROOM EQUIPMENT COMPANY 45 Rolark Drive Scarborough Ontario M1R 3B1 Telephone 416 298 1611 FAX 416 298 6351 International Sales BOBRICK WASHROOM EQUIPMENT INC 11611 Hart Street North Hollywood CA 91605 5882 818 764 1000 FAX 818 503 9941 Australia Bobrick Washroom Equipment Pty Ltd 1800 353158 FAX 1800 221926 United Kingdom Bobrick Washroom Equipment Ltd 44 0 20 8366 177...

Page 35: ...Page 2 CompacDryer TM Contents Page 1 Information and Troubleshooting 3 2 Installation Instructions 4 3 Schematic Diagrams 8 4 Series A Cover Installation Instructions 7 5 Warranty 6 ...

Page 36: ...nly the cover and the electronic controller are available for replacement Product Types B 710 Series A B 710 Series B If a Fault Occurs with the Dryer 1 Check that the electrical supply is OK 2 Check that the circuit breaker is switched on 3 Check that sensor is clean and not obstructed Replacement Parts 710 150 Series A cover 115V 710E 150 Series A cover 220 240V 710B 150 Series B cover 115V 710B...

Page 37: ...of the dryer Pull bottom of the cover away from the mounting base INSTALLATION OF MOUNTING BASE An Installation Template is supplied with each unit RECOMMENDED MOUNTING HEIGHTS Distance from floor to bottom of mounting base Men s Washrooms 46 117cm Women s Washroom 44 112cm Children s Washrooms Age 3 9 32 81cm Children s Washrooms Age 9 12 36 91cm Children s Washrooms Age 12 15 40 102cm Children s...

Page 38: ...DE UNIT MUST BE INSTALLED BY A QUALIFIED LICENSED ELECTRICIAN WARNING TURN ELECTRICAL POWER SUPPLY OFF BEFORE MAKING ELECTRICAL CONNECTIONS 115V DRYER MUST BE GROUNDED EARTHED Connect dryer to nearest distribution panel Use wire as required by local electrical code In the United States and Canada use 12 wire Wiring Instructions A fused means for disconnection in all poles must be provided in the f...

Page 39: ...n electrical power supply on Position hands under air outlet within 4 100mm of the bottom of the dryer Dryer should turn on Warm air should blow from air outlet Remove hands from under air outlet and dryer should stop within 2 seconds ...

Page 40: ... particular purpose are limited to the same duration of the above warranty Some states do not allow the exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you This warranty gives you specific legal rights and you may also have o...

Page 41: ... slightly downward then rotate upward to disengage the 2 tabs from the slots at the base See Fig 2 To Install New Cover 1 Slide cover onto base plate making sure that the bottom outlet aperture engages in the sides of the outlet grille 2 Push the top of the cover forward until the 2 tabs snap into the slots in the base See Fig 3 3 Check that the cover is a close fit to the base then replace the 3 ...

Page 42: ...Page 9 ...

Page 43: ...800 In Canada BOBRICK WASHROOM EQUIPMENT COMPANY 45 Rolark Drive Scarborough Ontario M1R 3B1 Telephone 416 298 1611 FAX 416 298 6351 International Sales BOBRICK WASHROOM EQUIPMENT INC 11611 Hart Street North Hollywood CA 91605 5882 818 764 1000 FAX 818 503 9941 Australia Bobrick Washroom Equipment Pty Ltd 1800 353158 FAX 1800 221926 United Kingdom Bobrick Washroom Equipment Ltd 44 0 20 8366 1771 F...

Page 44: ...Page 2 CubDryer Contents Page 1 Information and Troubleshooting 3 2 Installation Instructions 4 3 Schematic Diagram 8 4 Warranty 7 ...

Page 45: ...treous enamel finished covers There are no replacement parts available for this dryer except for the cover Product Type B 705 Series A If a Fault Occurs with the Dryer 1 Check that the electrical supply is OK 2 Check that the circuit breaker is switched on 3 Check that sensor is clean and not obstructed the sensor optics can be cleaned with a cotton swab Replacement Parts 705 150 Series A cover 11...

Page 46: ...MOVAL OF COVER Start installation of dryer by removing cover Remove two screws from the bottom of the dryer Pull bottom of the cover away from the mounting base Rotate cover up until tabs on top of the cover release from the top of the mounting base When the tabs on top of the cover are separated from the top of the mounting base the cover can be removed INSTALLATION OF MOUNTING BASE An Installati...

Page 47: ...ttom of mounting base has an opening in lower right corner to accommodate connection of electrical conduit Drill three holes for 10 M4 8 mounting bolts or screws not furnished For masonry walls provide three 10 expansion shields or anchors and secure with three 10 M4 8 sheet metal screws not furnished For plaster or dry wall construction provide concealed backing to comply with local building code...

Page 48: ...D FOR EACH 115 VOLT DRYER REPLACE COVER Align and engage tabs on underside of the top of the cover and top of mounting base Rotate cover over front of mounting base Replace and tighten two screws on the bottom to secure cover to mounting base NOTE Four sides of cover overlap the mounting base and should be flush with the sides top and bottom of the mounting base CHECK DRYER OPERATION Turn electric...

Page 49: ...PARTICULAR PURPOSE ARE LIMITED TO THE SAME DURATION OF THE ABOVE WARRANTY Some states do not allow the exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you This warranty gives you specific legal rights and you may also have ot...

Page 50: ...Page 8 ...

Page 51: ... 7800 In Canada BOBRICK WASHROOM EQUIPMENT COMPANY 45 Rolark Drive Scarborough Ontario M1R 3B1 Telephone 416 298 1611 FAX 416 298 6351 International Sales BOBRICK WASHROOM EQUIPMENT INC 11611 Hart Street North Hollywood CA 91605 5882 818 764 1000 FAX 818 503 9941 Australia Bobrick Washroom Equipment Pty Ltd 1800 353158 FAX 1800 221926 United Kingdom Bobrick Washroom Equipment Ltd 44 0 20 8366 1771...

Page 52: ...Page 2 EclipseDryer Contents Page 1 Information and Troubleshooting 3 2 Installation Instructions 4 3 Schematic Diagrams 8 4 Warranty 7 ...

Page 53: ...Vitreous Enamel Cover pictured B 748 Chrome Plated Cover If a Fault Occurs with the Dryer 1 Check that the electrical supply is OK 2 Check that the circuit breaker is switched on 3 Check that sensor is not obstructed the sensor optics can be cleaned with a cotton swab Replacement Parts GRILLE 740 120 BACKPLATE 740 25 115V POWER MODULE 740 110 115V 208 240V POWER MODULE 740 110 240V DRYER COVER WHI...

Page 54: ... 60Hz Single Phase VDE Approved and CE marked cULus Listed and CCC approved REMOVAL OF COVER Start installation of dryer by removing cover Loosen single cover locking screw located in recess in the air inlet outlet grille using a Phillips head screwdriver To remove cover place a hand on each side of the cover and tip the bottom away slightly from the air inlet outlet grille Lift the cover upwards ...

Page 55: ...For masonry walls provide three 10 expansion shields or anchors then secure with three 10 M4 8 sheet metal screws not furnished For plaster or dry wall construction provide concealed backing to comply with local building codes and secure with three 10 M4 8 round head sheet metal screws or 3 16 5mm toggle bolts not furnished NOTE Use 1 3 4 45mm screws Fasten mounting base securely to wall WARNING T...

Page 56: ... clamp provided on mounting base REPLACE COVER Replace cover by positioning the top retaining bracket at top rear edge of cover behind the back of mounting base Tilt cover downwards and over flange on air inlet outlet grille Ensure that the rubber strip is in place between the cover and the grille NOTE Space between cover and wall must be the same on both sides Tighten the single cover locking scr...

Page 57: ...TY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE SAME DURATION OF THE ABOVE WARRANTY Some states do not allow the exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you This warranty gives you specific legal rights and...

Page 58: ...Page 8 Schematic Diagram 115V Dryer Schematic Diagram 208 240V Dryer ...

Page 59: ... FAX 731 424 7800 In Canada BOBRICK WASHROOM EQUIPMENT COMPANY 45 Rolark Drive Scarborough Ontario M1R 3B1 Telephone 416 298 1611 FAX 416 298 6351 International Sales BOBRICK WASHROOM EQUIPMENT INC 11611 Hart Street North Hollywood CA 91605 5882 818 764 1000 FAX 818 503 9941 Australia Bobrick Washroom Equipment Pty Ltd 1800 353158 FAX 1800 221926 United Kingdom Bobrick Washroom Equipment Ltd 44 0 ...

Page 60: ...Page 2 Elan Dryer Contents Page 1 Information 3 2 Installation Instructions 4 3 Schematic Diagrams 8 4 Warranty 7 ...

Page 61: ...ctronic controller are available for replacement Product Types B 715 Series A If a Fault Occurs with the Dryer 1 Check that the electrical supply is OK 2 Check that the circuit breaker is switched on 3 Check that sensor is clean and not obstructed Replacement Parts 715 150 Cover 115V 715E 150 Cover 220 240V 710360 Controller 115V 710361 Controller 220 240V ...

Page 62: ...United States or Canada REMOVAL OF COVER Remove three screws one from each side and one from the bottom of the dryer Pull bottom of the cover away from the mounting base INSTALLATION OF MOUNTING BASE An Installation Template is supplied with each unit RECOMMENDED MOUNTING HEIGHTS Distance from floor to bottom of mounting base Men s Washrooms 46 117cm Women s Washroom 44 112cm Children s Washrooms ...

Page 63: ...y to wall ELECTRICAL CONNECTION FOR PROPER ELECTRICAL CONNECTIONS CHECK LOCAL BUILDING CODE UNIT MUST BE INSTALLED BY A QUALIFIED LICENSED ELECTRICIAN WARNING TURN ELECTRICAL POWER SUPPLY OFF BEFORE MAKING ELECTRICAL CONNECTIONS 115V DRYER MUST BE GROUNDED EARTHED Connect dryer to nearest distribution panel Use wire as required by local electrical code In the United States and Canada use 12 wire W...

Page 64: ... to secure cover to mounting base CHECK DRYER OPERATION Turn electrical power supply on Position hands under air outlet within 4 100mm of the bottom of the dryer Dryer should turn on Warm air should blow from air outlet Remove hands from under air outlet and dryer should stop within 2 seconds ...

Page 65: ...particular purpose are limited to the same duration of the above warranty Some states do not allow the exclusion of incidental or consequential damages so the above limitation or exclusion may not apply to you Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you This warranty gives you specific legal rights and you may also have ot...

Page 66: ...Page 8 ...

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