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Fixed Function Key Legend

Fixed Function Key Legend

Fixed Function Key Legend

Fixed Function Key Legend

Superkey

 - Voicemail

Hold

 - Hold

Transfer/Conf

 - Transfer

Cancel

 - Starts a 3 way conference

Redial

 - Scroll Up

Speaker

 - Scroll Down

Message

 - Speaker

Microphone

 - Mute

Additional Information on the operation of this phone is available in the Mitel IP Phone User Reference Guide or by selecting 

Help

 from the web  

administration interface.

Make a call 

1.

Lift the Handset, or press a 

Line Appearance

 memory key, or 

press the 

speaker

 function key. 

2.

Dial the number from the key pad. - or - Press a 

speed dial

 

memory key.

Place a call on Hold

While on a call press the 

Hold

 function key.

Retrieve a call from Hold

Press the flashing 

Line Appearance

 memory key.

Make a call using Redial

1.

Press the 

REDIAL

 soft key.

2.

Choose the number by scrolling through the list with the 

Scroll 

Up/Down

 function keys.

3.

Press the 

Dial

 soft key.

Transfer a call

1.

Press the 

Transfer

 function key.

2.

Dial the number.

3.

Press the 

Transfer

 function key and hang up. - or - 

Announce the call, press the 

Transfer

 function key and hang up.

Make a call using the Directory

1.

Press the 

MENU

 soft key.

2.

Press the 

DIR

 soft key.

3.

Enter the first letter of the name using the keypad.

4.

Use the 

Scroll Up/Down

 function keys to find the name.

5.

Press the 

Dial

 soft key.

Make a three-way call

While on a call:
1.

Press the 

3-way Call

 function key.

2.

Dial the second number.

3.

Announce the call.

4.

Press the 

3-way Call

 function key to join the parties.

Mute a call

While on a call press the 

Mute

 function key to toggle between turning 

off and on the microphone.

Retrieve a message

1.

Press the 

Message

 function key. 

2.

Follow the voice instructions.

1. Activating a phone

To activate a phone you need (1) an extension number, (2) a phone, and (3) a PIN. The administrator  can provide you with an extension number 
and default PIN.

!

1.

Connect one end of an Ethernet cable to the network  LAN jack  and the other  to the phone port marked by the 

 symbol on 

your 5220 phone.

Quick Reference Guide

Mitel 5220 IP Phone

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