Blackberry INTERNET SERVICE - VERSION 3 User Manual Download

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BlackBerry Internet Service

Version: 3.0

User Guide

Summary of Contents for INTERNET SERVICE - VERSION 3

Page 1: ...BlackBerry Internet Service Version 3 0 User Guide...

Page 2: ...SWDT987396 1024026 0204091931 001...

Page 3: ...l address basics 13 Troubleshooting 16 Changing email address information 19 Changing email address information 19 Changing access options 22 Changing display options 25 Deleting an email address 28 T...

Page 4: ...You can also open attachments on your device BlackBerry Mail You can create a BlackBerry email address to send and receive email messages on your device You cannot integrate other email accounts with...

Page 5: ...e documentation that came with your BlackBerry device Check your wireless service provider s web site Search the Internet for BlackBerry Internet Service and the name of your wireless service provider...

Page 6: ...g a browser on your device After you create a user name and password you receive a prompt to validate your email addresses by providing the password for each address You do not receive email messages...

Page 7: ...count Note Depending on your messaging service plan this feature might not be supported You can only change the password for your BlackBerry Internet Service account if you access your BlackBerry Inte...

Page 8: ...ervice web site on the Email Accounts screen click Settings 2 Click Language 3 Click the language you want the web site to display 4 Click Next From a browser on your computer On the login web page be...

Page 9: ...ckBerry Internet Service web site on the login web page click Forgot password 2 Type your user name 3 Click Submit I cannot remember my user name for the BlackBerry Internet Service Contact your wirel...

Page 10: ...nts that you access through your Internet service provider POP or IMAP email accounts that you access through your Internet service provider email accounts that use a Microsoft Exchange server that yo...

Page 11: ...wireless email reconciliation on your device deleted email messages do not synchronize between your device and your integrated email account If you have a Microsoft Outlook Web Access work email accou...

Page 12: ...ddress uses Microsoft Exchange click Microsoft Outlook Web Access Click Next Provide the setup information for your email address Click Next From a browser on your computer 1 On the BlackBerry Interne...

Page 13: ...justinjones blackberry com However it could also be your complete email address Setup fields for Microsoft Outlook Web Access email addresses Depending on your messaging service plan these options mig...

Page 14: ...time you open the email setup application on your BlackBerry device or visit the BlackBerry Internet Service web site you must create a user name and password for your BlackBerry Internet Service acco...

Page 15: ...atically each time you open the email setup application on your BlackBerry device or visit the BlackBerry Mail web site the first time that you access your BlackBerry Mail account you specify a user n...

Page 16: ...From a browser on your computer 1 On the BlackBerry Internet Service web site in the left pane click Email Accounts 2 Click Set Up Email 3 Select the Need an email account option 4 Type the setup inf...

Page 17: ...lackBerry Internet Service using a user name and password this does not change your password for the BlackBerry Internet Service only for your BlackBerry email address Secret question Changethesecretq...

Page 18: ...s For more information about setting up or stopping email message forwarding see the online help in your email account or contact your email service provider If you use an email application on your co...

Page 19: ...tion web page click Forgot Password On the Change Password web page click Forgot Password 2 Type the answer to your secret question 3 Click Submit 4 Click OK From a browser on your computer 1 On the B...

Page 20: ...your BlackBerry email address to automatically forward a copy of email messages that you send or receive on your device to another email address and then reply to or forward the email message from tha...

Page 21: ...rd on the email setup application or the BlackBerry Internet Service web site Change the password for your integrated email address Note Depending on your messaging service plan this feature might not...

Page 22: ...r BlackBerry email address Note Depending on your messaging service plan this feature might not be supported When you create a BlackBerry email address you specify a password and a secret question and...

Page 23: ...supported If you log in to your BlackBerry Internet Service account using a user name and password you do not have a secret question for your BlackBerry email address and do not need to perform this...

Page 24: ...pe an answer for your secret question Your secret answer cannot exceed 100 characters and is not case sensitive Changing access options Change the options for your POP or IMAP messaging server Note De...

Page 25: ...ype the name of the POP or IMAP messaging server for the email address Use SSL Select this check box if your wireless service provider supports SSL encryption and you want to turn on SSL encryption fo...

Page 26: ...email account About switching to the Mobile Services Protocol Depending on your messaging service plan this feature might not be supported If you use a Windows Live email account for example Windows L...

Page 27: ...ssaging service plan this feature might not be supported From the email setup application on your device 1 In the email setup application on the Email Accounts screen highlight an email address 2 Pres...

Page 28: ...tion on your device 1 In the email setup application on the Email Accounts screen highlight an email address 2 Press the Menu key 3 Click Edit 4 In the Your name field type a display name 5 Press the...

Page 29: ...ht not be supported From the email setup application on your device 1 On the Home screen or in the Setup folder open the email setup application 2 In the email setup application on the Email Accounts...

Page 30: ...your computer 1 On the BlackBerry Internet Service web site in the left pane click Email Accounts 2 Click the Delete icon beside an email address 3 Click OK Delete your BlackBerry email address Note...

Page 31: ...sages from this email account until you update your information From the email setup application on your device 1 In the email setup application on the Email Accounts screen highlight the email addres...

Page 32: ...our integrated email address you might not be able to validate the email address from the BlackBerry Internet Service web site For more information contact your email service provider User Guide Chang...

Page 33: ...a Reply to email address Note Depending on your messaging service plan this feature might not be supported From the email setup application on your device 1 In the email setup application on the Emai...

Page 34: ...4 Click Delivery Options 5 In the Auto BCC field type an email address 6 Press the Menu key 7 Click Save 8 If necessary type the password for your email address 9 If necessary click OK until the Email...

Page 35: ...mail setup application on the Email Accounts screen highlight your BlackBerry email address 2 Press the Menu key 3 Click Edit 4 Click Delivery Options 5 Click an auto forward option 6 In the Auto forw...

Page 36: ...messages for example the BlackBerry Internet Service forwards only email messages that are sent with high importance or the BlackBerry Internet Service forwards only the header of email messages You c...

Page 37: ...browser on your computer 1 In a browser on your computer on the BlackBerry Internet Service web site in the left pane click Email Accounts 2 Click the Filter icon beside an email address 3 Perform one...

Page 38: ...address can be your email address or another email address If the email address belongs to a mailing list the email message filter will not block email messages from the mailing list unless you creat...

Page 39: ...ges To specify that the email message filter should search for all email messages that contain specifc keywords type part of a keyword For example type re for keywords such as request regarding and so...

Page 40: ...computer 1 In a browser on your computer on the BlackBerry Internet Service web site in the left pane click Email Accounts 2 Click the Filter icon beside an email address 3 Click the Delete icon besid...

Page 41: ...ce From the email setup application on your device 1 In the email setup application on the Email Accounts screen highlight an email address 2 Press the Menu key 3 Click Filters 4 Set whether you want...

Page 42: ...our integrated email account If the email message is from your BlackBerry email address set up your BlackBerry email address to automatically forward a copy of email messages that you send or receive...

Page 43: ...y email address Note Depending on your messaging service plan this feature might not be supported If you create an email message filter for yourBlackBerry email address and you specify the Header only...

Page 44: ...count or email account setup wireless email reconciliation might not be available for your device If you have a work email account that uses Microsoft Outlook Web Access version 5 5 email messages tha...

Page 45: ...net Service web site on the Settings web page click Email Accounts 2 Under an email address click Edit 3 Click No below the Synchronize deleted items between this mailbox and my device option 4 Click...

Page 46: ...erry Enterprise Server To synchronize contacts you must use the email setup application on your device or log in to the BlackBerry Internet Service web site using a browser on your computer You cannot...

Page 47: ...le Mail email address 5 Change the Wireless Synchronization field to Yes 6 Press the Menu key 7 Click Save Troubleshooting I cannot synchronize contacts Note This feature is only supported on BlackBer...

Page 48: ...ckBerry enabled devices do not support BlackBerry Mail Switch devices Note Depending on your messaging service plan this feature might not be supported From the email setup application on your device...

Page 49: ...tion and complete the instructions on the screen to associate your BlackBerry Internet Service account with your new device Find your PIN and IMEI ESN or MEID Depending on your wireless service provid...

Page 50: ...rry device 2 Perform one of the following actions In the email setup application press the Menu key Click Add Email Account Click Create New Address On the web site on the Email Accounts web page clic...

Page 51: ...messages on the messaging server For more information view the online help for your email account Verify whether you need to turn on access to the IMAP or POP web site for your email account For more...

Page 52: ...ternet Service is also designed to reconcile email messages between the subscribers BlackBerry devices and their email accounts over the wireless network so they do not need to manage their email mess...

Page 53: ...tocol real time delivery Real time delivery refers to the process whereby the messaging and collaboration server receives and delivers items such as messages or organizer data items nearly simultaneou...

Page 54: ...Provide feedback To provide feedback on this deliverable visit www blackberry com docsfeedback User Guide Provide feedback 52...

Page 55: ...ird Party Products and Services RIM does not control and is not responsible for any Third Party Products and Services including without limitation the content accuracy copyright compliance compatibili...

Page 56: ...t not offer Internet browsing functionality with a subscription to the BlackBerry Internet Service Check with your service provider for availability roaming arrangements service plans and features Ins...

Page 57: ...United Kingdom Published in Canada User Guide Legal notice 55...

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