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Installation and User’s 
Guide

RIM 857 Wireless 

Handheld

TM

Summary of Contents for 857

Page 1: ...Installation and User s Guide RIM 857 Wireless HandheldTM ...

Page 2: ...t may be registered in some jurisdictions DataTAC is a trademark of Motorola Inc that may be registered in some jurisdictions Windows 95 98 2000 Exchange and Outlook are either trademarks or registered trademarks of Microsoft Corporation All other brands product names company names trademarks and service marks used herein are the property of their respective owners Warning This document is for the...

Page 3: ...f not installed and used in accordance with the manufacturer s instructions may cause interference harmful to radio communications There is no guarantee however that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to c...

Page 4: ...This device compiles with Industry Canada RSS 119 under certification number 2503 195 677A IC Class B compliance This device complies with the Class B limits for radio noise emis sions as set out in the interference causing equipment standard enti tled Digital Apparatus ICES 003 of Industry Canada ...

Page 5: ...Research In Motion 17 Customer support 18 Get to know your handheld 19 Handheld components 19 Turning on your handheld 22 Turning off the handheld 23 Description of keys 23 Setting the date and time 37 Setting message notification 37 Setting message delete 38 Using password protection 39 Summary and tips 45 Start sending email 47 Turning the radio on and off 47 Registering with the network 49 Inst...

Page 6: ... one time messages 77 Sending messages to many contacts 78 Customizing the auto signature 79 Receiving delivery confirmation 80 Attaching Address Book entries 82 Using AutoText 83 Automatic formatting 88 Inserting symbols 90 Summary and tips 91 Receiving and reading messages 93 Received message options 93 Receiving long messages 95 Sending file attachments 96 Managing Address Book attachments 98 A...

Page 7: ...4 Summary and tips 135 Managing Tasks and Appointments 137 Using the Tasks function 137 Using the Calendar function 142 Summary and tips 155 Using the MemoPad and Calculator 157 Using the MemoPad function 157 Using the Calculator function 160 Summary and tips 164 Customizing your handheld s options 167 Setting the alarm 167 Customizing handheld options 169 Handheld options 170 Summary 179 Frequent...

Page 8: ...Punctuation 187 Desktop Software 188 Resetting the handheld 191 Specifications 193 Research In Motion Limited Software License Agreement 195 Terms and Conditions 195 Limited Warranty 199 Index 205 ...

Page 9: ...ts fuel storage and distribution areas chemical plants where blasting operations are in progress or in any other area in which restrictions on radio transmissions are imposed In addition the RIM 857 Wireless Handheld should not be used in locations that may be hazardous including without limitation locations in which hazardous or combustible gases may be present The RIM 857 Wireless Handheld is no...

Page 10: ...ace the RIM 857 Wireless Handheld or its charging cradle on any unstable surface such as a cart stand tripod bracket or table It may fall causing serious injury to a child or adult and serious damage to the handheld Discard the handheld properly As the unit contains a lithium battery neither the handheld nor the lithium battery should be disposed of in fire Dispose of the handheld containing the l...

Page 11: ... all warnings Follow all instructions Do not use this apparatus near water Clean only with a dry cloth Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has t...

Page 12: ... operate normally or has been dropped WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture Adjust only those controls that are covered in this manual An improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the handheld or charging cradle to its normal operation Failure ...

Page 13: ... with your handheld using functions such as Messages Receive read reply to compose forward save file and delete messages Compose Create and send messages to Internet email addresses and to other handhelds Saved Messages Store messages for future viewing Search Messages Locate messages in seconds with the powerful search tool Address Book Store your personal directory of contact information such as...

Page 14: ... send and receive messages Power Off Turn off the handheld at night or on weekends New for version 2 0 The handheld pre installed with BlackBerry version 2 0 software now supports folder management which lets you file messages on the handheld When you first reconcile email with your handheld using the Intellisync tool your desktop folder structure is transferred to the handheld Any messages filed ...

Page 15: ...ures for version 2 0 of the software refer to the README txt file found on your installation CD ROM Upgrading to version 2 0 If you are currently using a previous version of the BlackBerry Software you should upgrade to version 2 0 Before installing the new software on your desktop and your handheld you should perform a backup to store the contents of your handheld such as Address Book entries mes...

Page 16: ...utlook 98 or 2000 Workgroup installation with an email account on a Microsoft Exchange Server version 4 0 or higher that is capable of receiving email from the Internet You must have the Desktop Redirector Redirector exe running on a computer with a continuous connection to the company s Exchange Server Use of the Desktop Redirector is not required if email will be redirected by the BlackBerry Ent...

Page 17: ...arket Our current product portfolio includes mobile email solutions wireless handhelds and wireless modems RIM has a history of developing breakthrough wireless data solutions Our products are based on industry leading technologies providing superior radio coverage small size high performance and long battery life They offer the freedom of mobility and the ability to stay in touch with people and ...

Page 18: ...Installation and User s Guide Welcome to your wireless solution Customer support 18 Customer support For customer support U S and Canada 1 877 BLK BERRY Email help blackberry net Web www blackberry net ...

Page 19: ...ceiving email Handheld components Figure 1 Front view of handheld Here are some details on the handheld s main components LCD screen The LCD screen is your interface with functions such as composing and reading messages setting tasks and appointments viewing and editing contact information customizing device options and ...

Page 20: ... punctuation and special characters can be generated using the orange ALT key in combination with the other keys For easy typing hold the device in both hands and use your thumbs Roll and click the trackwheel for navigation and selection A trackwheel that clicks The trackwheel on the handheld has a unique feature for greater usability and performance it clicks Pressing down on the trackwheel with ...

Page 21: ...re information on installation procedures and serial connection details Docking cradle The docking cradle provides a link between the handheld and your PC so that you may use the Desktop Software provided with your package See Chapter 3 Using the Desktop Software for more information on the cradle and the capabilities of the Desktop Software Charger The handheld is designed to operate for one week...

Page 22: ...n the top right corner of the Home screen next to the battery icon will be replaced by BAT This is an indication that it is time to recharge the handheld In this state all radio functions such as sending and receiving email will be disabled until the battery is recharged Turning on your handheld When you receive your handheld you must first insert it into the charging cradle and allow it to charge...

Page 23: ... chart describes special keyboard and trackwheel combinations that will help you navigate compose messages and configure options on the handheld Tip You can also select a function by pressing the underlined character in the function s name For example press M for Messages Key Function SILVER KEY Power On Off Backlight Press the silver key once to turn on the handheld When the handheld is on press ...

Page 24: ...acters When composing a message or entering text press and hold a letter key while rolling the trackwheel to scroll through international characters characters with accents When the desired character appears release the letter key ALT key ALT characters The orange ALT key activates the numeric and symbol characters printed in orange above the alphabetic keys Press the ALT key once to affect the ne...

Page 25: ...apitalize alpha characters Press the SHIFT key once to capitalize the next character that you type Press and hold the SHIFT key while you type so that all letters are capitalized Press and hold the letter to capitalize it This feature only works when Key Rate is set to Slow or Fast in the Screen Keyboard screen An up arrow icon appears in the top right corner of your screen when the SHIFT key is a...

Page 26: ...select more than one message You can file delete or save these messages or mark them read or unread ENTER key Carriage returns select highlighted items Press the ENTER key to insert a regular carriage return moving your cursor to a new line Press the ENTER key to select the highlighted item Instead of clicking the trackwheel to select the item you can press the ENTER key to perform your task BACKS...

Page 27: ...ll to a date in the Messages screen and press DEL a message appears asking if you wish to delete all messages prior to that date Escape key under trackwheel Esc from screens menus Press the ESC key to hide close a menu Press the ESC key repeatedly to return to the Home screen Press the ESC key to cancel an action SPACE key Insert a space scroll through field options Press the SPACE key to insert a...

Page 28: ... press the associated alpha key under the desired symbol You will return to your message with the symbol inserted LCD interface The handheld s LCD screen is composed of the Home screen function screens that are launched from the Home screen and menus within each function Icons are used throughout for message status handheld status and navigational aid The following Open symbols library for extra c...

Page 29: ... activate backlighting Backlighting is disabled after 20 seconds if you do not press a key or move the trackwheel You can manually turn off the backlighting by pressing the silver key again Function screens The functions list appears on the Home screen in rows of icons To open a function s screen scroll to an icon and click the trackwheel or press the underlined character in the function name Home...

Page 30: ...ssages to Internet email addresses or directly through peer to peer PIN option Saved Messages Store important messages for future reference Search Messages Locate messages in seconds with the powerful search tool Address Book Store your personal directory of contact information such as multiple phone fax numbers and email addresses Use the search function to locate a specific contact Calendar Keep...

Page 31: ...tant notes and memos Calculator Perform basic mathematical operations and conversions Options Customize the way the handheld notifies you of messages set the password customize Autotext set the date time program the automatic on off feature Lock Lock the handheld with a password security screen so that only you can gain access to it This icon will only appear on the Home screen after you have set ...

Page 32: ...en s width Address Book function menu Turn Wireless On Turn Wireless Off Turn the handheld s radio off when it may interfere with other radio communications such as during flight You will not be able to send or receive messages until you turn the radio on again Power Off Turn off the handheld whenever you prefer not to receive email messages or when you wish to conserve battery power All queued me...

Page 33: ...oint for using the handheld s functions Home screen display In any of the function screens press the ESC key to return to this Home screen For a description of each function see page 29 Handheld status icons These icons appear on the handheld s LCD screen to indicate battery power coverage levels and keyboard modes Icon Description Battery power indicator Coverage strength indicator Charging indic...

Page 34: ...pending sent and received messages Data is being sent Data is being received ALT key mode is activated SHIFT key mode is activated NUM lock mode is activated Unread messages waiting Icon Description Message is being sent Message has been sent out to the network Message sent to another handheld PIN number has been delivered Message pending will be sent later Icon Description ...

Page 35: ...ons such as in the Date Time the New Appointment or the Daily Alarm screens Use the menu While in an option field click to view the menu Scroll to Change Options and click A dialog box appears where you can scroll through your options Once you reach the option you prefer click the trackwheel After setting all of the options Composed message has been saved not sent yet Unread message transmission e...

Page 36: ...key You can use the SPACE key to scroll through your options Release the SPACE key once you have set the field to your preference This method is used throughout the guide Navigational icons These icons appear on the handheld s LCD screen to indicate positions within fields lists menus and screens Icon Description Indicates the cursor position You are at the bottom of a menu or screen scroll the tr...

Page 37: ...me and click The Date Time screen appears Scroll to the field you would like to set then press the SPACE key to scroll through your options 3 Click the trackwheel to view the menu Scroll to Save Options and click You return to the Device Options screen Setting message notification You can customize the way the handheld notifies you when you receive a message 1 In the Home screen scroll to the OPTI...

Page 38: ... to scroll through your options 3 Click the trackwheel to view the menu Scroll to Save Options and click You return to the Device Options screen See page 173 for more information on the notification options Setting message delete You can configure your Messages screen so that messages deleted on your handheld are also deleted on your desktop each time you reconcile email using the Intellisync tool...

Page 39: ...is idle before the password security screen appears Once the handheld is left idle for that amount of time you will need to type your password to use the handheld You can also manually activate the password security screen by selecting the Lock function from the Home screen You should lock your handheld if you leave it unattended If you do not want the password security screen to appear you must d...

Page 40: ...l have to enter your password again to verify it Note If you have entered information in the Owner screen of the Options function it will appear on the password security screen We recommend that you include your own or your company s contact information in case the handheld is lost If an incorrect password is entered 10 times all information could be erased from the handheld for security reasons T...

Page 41: ...curity screen will appear Press the SPACE key to scroll through your options Release the SPACE key once you have set the field to your preference 4 Click the trackwheel to view the menu Scroll to Save Options and click You return to the Device Options screen If the password is enabled you will need to enter it when connecting the handheld to your PC for use with the Desktop ...

Page 42: ...on and click Note The password security screen will show your contact information if you have entered it in the Owner screen or it will prompt you to Press any key Type the first letter of your password to gain access to the Enter Password dialog box Type the remaining letters of your password to resume using the handheld Once you have set a password you need to enter it to use the Security screen...

Page 43: ...word and click 4 A dialog box appears prompting you to enter a new password minimum 4 characters Press ENTER when you are finished You will have to enter your new password again to verify it 5 Click the trackwheel to view the menu Scroll to Save Options and click You return to the Device Options screen with your password changed To disable password protection Once you disable your password the pas...

Page 44: ...lick A dialog box appears asking you to type your password Once you do so press ENTER to open the Security screen 3 While in the Password field of the Security screen press the SPACE key to change the Password option to Disabled 4 Click the trackwheel to view the menu Scroll to Save Options and click You return to the Device Options screen ...

Page 45: ...d protection You re now ready to start sending email Getting to know your handheld Tips Press the first letter of an item in an options list menu or choice list to jump directly to the item Press Y to select Yes in a pop up dialog box Press N to select No in a pop up dialog box Press C or ESC to select Cancel in a pop up dialog box Press ALT and click the trackwheel to select an icon Roll the trac...

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Page 47: ...ware on your PC 4 Connect the handheld to your PC using the cradle 5 Enable email redirection 6 Send a test message 7 Read the test message Turning the radio on and off When you receive your handheld you must first insert it into the charging cradle and allow it to recharge to full battery power The wireless radio will be turned off and the handheld cannot communicate over the network You must tur...

Page 48: ... radio when on an airplane in a hospital or any place where it may interfere with other radio transmissions and frequencies The icon will change depending on whether the wireless radio is on or off There should be two messages in the Messages screen when you first receive your handheld to introduce you to your handheld and some of its basic features Note You should turn off your handheld s radio i...

Page 49: ...age if you have one or more bars beside the coverage indicator in the top right corner of the Home screen Register your handheld using this procedure 1 In the Home screen scroll to the OPTIONS icon and click 2 In the Device Options screen scroll to Network Settings and click 3 In the Network Settings screen ensure that the Roaming field is set to your country U S or Canada and that the Radio field...

Page 50: ...o open the README file and run the Desktop Software right away After installation when you have restarted your PC you will be prompted to choose an email box profile from a drop down list your profile is usually your name Note If the Status field in the Network Settings screen is not set to Active contact customer support You may also need to re register your handheld each time you load new applic...

Page 51: ...pter into an available power outlet 3 Secure the handheld in the cradle by inserting the connector port on the bottom edge of the handheld into the connector prongs of the cradle and press firmly in place Note When connecting the handheld to the PC use only the charging cradle provided by Research In Motion Limited When you first receive your handheld you must insert it into the cradle with the AC...

Page 52: ...ottom of the cradle with one hand and gently pull the handheld up out of the cradle Note The message Handheld not found will appear if the PC cannot detect the handheld on a serial port If the handheld and charging cradle cable both appear to be connected securely ensure that no other devices are sharing the serial port such as a PCMCIA card or IrDA unit Ensure that there is no other connectivity ...

Page 53: ...ceiving email If your company will be redirecting email to your handheld using the BlackBerry Enterprise Server software you do not have to run the Desktop Redirector Please ensure that your IT administrator has set up your handheld on the BlackBerry Enterprise Server You can still use the Redirector Status window to view your email redirection status The Status field will show the name of the Bla...

Page 54: ...he New Address screen enter your own email address information and press ENTER after each field 4 Click the trackwheel to view the menu Select Save Address by clicking again You return to the To screen with your new contact selected Click the trackwheel to view the menu where you select Email as your send method 5 Type a subject line and press ENTER to begin typing your message When you are finish...

Page 55: ...the following icons to the left of the message header to indicate the message s status See Chapter 4 for more information on composing and sending messages Reading a message When you receive your test message follow these steps to read it 1 In the Home screen scroll to the MESSAGES icon and click Message is being sent Message has been sent out to the network Message is pending will be sent later T...

Page 56: ...message appears on your screen Scroll down to read the entire message Scroll up past the subject line of the message to view the current folder the message status the recipient s the sender and the date 4 Press ESC to return to the Messages screen or click the trackwheel to view the menu then scroll to select your next option See Chapter 5 for more information on receiving and reading messages Tip...

Page 57: ...on your PC connect the handheld to your PC and enable email redirection Read on to learn more about the Desktop Software Note If you slide the handheld out of the holster within five seconds of notification the notification stops and the most recently received message will be open If you pull the handheld out of the holster and quickly replace it notification stops but the message will remain clos...

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Page 59: ...ns onto the handheld all using the Desktop Software s convenient Windows interface Installation and setup The previous chapter Start sending email described installing the Desktop Software and connecting your handheld to the PC for using the Desktop Software tools This chapter shows you how to use the Desktop Software to get the most from your handheld Note You will find basic instructions in this...

Page 60: ...plication Loader is connecting to your handheld and is reading your handheld s configuration At the same time your handheld s LCD will read Loader activity Wait until initialization is complete and the dialog box disappears The Optional Application Selection window appears displaying the applications that you can choose to download to your handheld 3 Select the check boxes next to the names of the...

Page 61: ...ect and click Finish 6 The Load Progress dialog box appears and the new files are added to your handheld 7 When loading is complete the Loader dialog box will indicate whether loading was successful If loading was not successful make sure that your handheld is in the cradle and the cradle is connected to your PC properly Then repeat these steps Click OK to return to the Desktop Manager Backing up ...

Page 62: ... dialog box will chart the progress of the data transfer from the handheld to your PC Once the information has been saved to your PC you return to the Backup and Restore window To import files from your PC to the handheld If you would like to import entries from your PC to the handheld see the online help topic Importing Address Book entries for more information Note Before updating your handheld ...

Page 63: ...e file name that contains the information you want to restore and click Open 3 A dialog box will chart the progress of the data transfer from the PC to your handheld Once the information is retrieved and organized another dialog box appears warning you that you are replacing the information currently stored in the listed databases of the handheld 4 Click Yes to continue Once the information has be...

Page 64: ...you reconcile your email You can change the placement of your email messages on your handheld only by selecting Import moves and deletes to handheld only Or you can choose to synchronize any moves Note See the online help for complete instructions on reconciling your email and for specific information based on the PIM application you use on your PC You can also update the handheld s date and time ...

Page 65: ...he cradle and connect it to your PC In the Desktop Manager double click Intellisync The Intellisync window appears Note If you select the second option you need to select which location should dominate if a message has been moved or deleted on both the handheld and the desktop Note Email reconciliation transfers the structure of your desktop folders to your handheld Therefore you must perform an e...

Page 66: ...ows such as field mapping synchronization filters and conflict resolution settings depending on the translator that you have selected See the online help for more information 5 Once you have configured all the PIM applications ensure the the check box next to Synchronize PIM is selected in the Intellisync window Click Synchronize now to perform the operation Redirecting email The Desktop Redirecto...

Page 67: ...handheld These defaults can be disabled enabled or deleted The CC Default filter sends only the message header to your handheld when your address appears in the CC field of the message The To and BCC Default filter forwards all messages to your handheld when your address appears in the To or WARNING If you re using the Desktop Redirector your computer must be powered ON at all times with the Deskt...

Page 68: ...s click OK To add a redirection filter Filters help you manage your email by automatically performing actions on received messages using filter settings rules Rules are the sets of conditions and actions that make up a filter Use the following procedure to create a new redirection filter 1 In the Filters tab of the Redirector Settings window click New to open the Add Filter window 2 In the Filter ...

Page 69: ...ackup and restore information synchronize email and PIM and redirect email In the next chapter you ll discover more about composing and sending email Note As each email message arrives at your PC the first filter rule listed that matches the criteria of that message will dictate whether that message will be redirected Therefore when adding a filter that is more restrictive in nature than the defau...

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Page 71: ...ld offers for advanced composing and sending capabilities Setting message options You can change the message options for all message types received saved and sent You can choose Display Time shows the time the message was sent or received Display Name shows the name of the sender or the recipient Confirm Delete confirms deletion of messages Delete On deletes messages on handheld only or on the han...

Page 72: ...tions and click 3 The Message List Options screen appears Scroll to the field you would like to set then press the SPACE key to scroll through your options Release the SPACE key once you have set the option to your preference 4 When you have made the required changes to the fields click to view the menu Scroll to Save Options and click You return to the Messages screen Note You can also change the...

Page 73: ...h time you reconcile email using the Intellisync tool 1 In the Home screen scroll to the MESSAGES icon and click 2 Click to view the menu Scroll to Options and click In the Message List Options screen set the Delete On field to Desktop and Handheld 3 To test this feature delete a message on your handheld which you no longer need Synchronize email using the Intellisync tool See Chapter 3 or the onl...

Page 74: ...to Options and click 3 The Current Message Options screen appears In the Importance field press the SPACE key to change the importance level of the message you are composing from Normal to High Note Any filed messages that you delete on your handheld will also be deleted from the corresponding desktop folders as long as the Delete On field of the Message List Options screen is set to Desktop and H...

Page 75: ...e contact s Note An exclamation mark appears beside the sent message in the Messages screen to indicate that the message was of high importance You can also view the importance level of a message by opening it and scrolling to the top Messages that you receive with High importance status will appear in the Messages screen in bold text If you set the Consider PIN Level 1 field to Yes in your notifi...

Page 76: ...u Scroll to Use PIN and click 3 Type a subject line and press ENTER to begin composing your message 4 Once you have finished composing your message click the trackwheel to view the menu Scroll to Send Message and click You return to the Messages screen where a checkmark will appear to indicate that the message has been sent The checkmark will ...

Page 77: ...ress will NOT be saved in your Address Book 1 In the Home screen scroll to the COMPOSE icon and click 2 The To screen appears Scroll to Use Once and click to view the menu Select a send method either Email or PIN For this exercise select Use Email 3 The One Time Email screen appears and you can type your contact s email address Click the trackwheel to view the menu and select Continue by clicking ...

Page 78: ...ecipient and choose whether recipients are addressed directly To carbon copied CC or blind carbon copied BCC See the Address Book chapter for information on adding contacts to your Address Book 1 In the Home screen scroll to the COMPOSE icon and click 2 In the To screen after selecting a main recipient and a send method click the trackwheel to view the menu Click either Add To Add Cc or Add Bcc Fo...

Page 79: ...osing your message 5 When you have finished composing your message click to view the menu Scroll to Send Message and click Customizing the auto signature Once you install the Desktop Software an auto signature is included on all email messages sent from your handheld You can customize this text in the Redirector Settings tool of the Desktop Note When you add a recipient to your message the same se...

Page 80: ... receive confirmation when sending a message by email 1 In the Home screen scroll to the COMPOSE icon and click 2 Select the recipients of the message by following the standard email message procedure shown on page 53 In the Subject field type confirm followed by your subject line Note The auto signature is only included on messages which use email as the send method Messages that use the PIN send...

Page 81: ...ssage and then send it When the message has been delivered to the recipient s handheld you will receive a new message indicating that your sent message has arrived Note You will have to use the Select Symbol screen press ALT SPACE to insert the angle brackets in the subject line See page 90 for more information ...

Page 82: ...nu Scroll to Attach Address and click 3 The Attach screen appears listing all of your contacts names Scroll to a contact and click to view the menu Scroll to Use Address and click 4 You return to the To screen and you can see that your message now contains an Address Book attachment Click the trackwheel to view the menu Scroll to Send Message and click See page 129 for information on how to add a ...

Page 83: ...utomatically enter commonly used strings of words into a message by typing only one keyword Automatically insert punctuation and symbols into your message without using the ALT key or symbols library How AutoText works 1 In the Home screen scroll to the COMPOSE icon and click 2 While composing your message in the To screen type the text hte The text hte is a default AutoText entry that tells the h...

Page 84: ...sing AutoText 84 3 As soon as you press the SPACE key the correct spelling replaces the error To add a new AutoText entry You may want to customize your AutoText database by adding specific AutoText entries 1 In the Home screen scroll to the OPTIONS icon and click ...

Page 85: ...he keyword and replacement text in each field then click the trackwheel to view the menu Select Save Item by clicking again You can test your new entry by typing the keyword while you compose your message To add a new AutoText entry using a macro You can use AutoText macros to quickly enter standard items such as dates times and owner information 1 In the Home screen scroll to the OPTIONS icon and...

Page 86: ...croll to Insert Macro and click In the Insert Macro screen scroll to a macro and click The list of macros includes Short date Long date Short time Long time Owner name Owner info Backspace Delete and 4 Once the appropriate macro is in the Replace it with field click the trackwheel to view the menu Scroll to Save Item and click The new AutoText entry will appear in the AutoText entries list in alph...

Page 87: ...scroll horizontally while you make your edits Make your changes to the current entry 4 Click the trackwheel to view the menu Scroll to Save Item and click You will return to the AutoText screen where you can view your changes To delete an AutoText entry If you do not wish to keep an AutoText entry either a default entry or one that you added you can delete it 1 In the Home screen scroll to the OPT...

Page 88: ...can perform a search to find an entry quickly 1 In the Home screen scroll to the OPTIONS icon and click 2 The Device Options screen appears Scroll to AutoText and click In the AutoText screen type the first letter or first few letters of the entry you would like to find For this example type the letter t The screen header will display the word Find followed by the letter t The AutoText list will i...

Page 89: ...board option set to either Slow or Fast for this feature to work See page 175 for details on the Screen Keyboard options Auto punctuation You can insert a period automatically at the end of a sentence or word by pressing the SPACE key twice The next letter you type will be capitalized Email fields You can type an email address in an Email field of the Address Entry screen without pressing the ALT ...

Page 90: ...T or ALT again to turn off num lock mode Inserting symbols You can enhance your messages by inserting symbols from the handheld s symbols library 1 In the Home screen scroll to the COMPOSE icon and click 2 The To screen appears Begin composing a message by following the standard email message procedure as shown on page 53 3 Press ALT SPACE to view the Select Symbol screen Note To enter hexadecimal...

Page 91: ... been inserted Summary and tips In this chapter you learned more about composing and sending email Not only have you learned about sending methods but you have also been introduced to the time saving features such as Tip You can also insert international characters and characters with accents into your messages When composing a message or entering text press and hold a letter key while rolling the...

Page 92: ...sage the letter following the period will automatically be capitalized Type the first letters of the name or the initials separated by a space to find a specific contact in the To field Press ALT CAP RIGHT SHIFT to turn on caps lock mode press SHIFT again to turn it off Press ALT NUM LEFT SHIFT to turn on num lock mode press SHIFT again to turn it off Press and hold a letter to capitalize it only ...

Page 93: ...ptions Once you have read a new message click the trackwheel to view your options Mark Unread Mark the current message as unread If you synchronize the handheld with your desktop the message will remain marked unread on your desktop and your handheld File Message File the current message into a folder that you choose If you synchronize with your desktop using the Desktop Software the message will ...

Page 94: ... handheld Reply to All with Text Send a reply to all recipients and include the text of the original message as part of the reply Delete Message Delete the open message Show Qualified Address Show the SMTP address full address of the recipient or sender This option is only available when you have your cursor in the From or To field of the open message Show Friendly Name Show the first and last nam...

Page 95: ...d in your email Inbox You can receive the rest of your message by following this procedure 1 In the Home screen scroll to the MESSAGES icon and click 2 Open a message If the message is too large to view at one time you will see the message More available at the end The remaining number of bytes in the message is also listed Click to view the menu Scroll to More and click Note If you are using Micr...

Page 96: ...the message to someone else The original message with the attached file is forwarded through your email Inbox 1 In the Home screen scroll to the MESSAGES icon and click Note You can also return to the Messages screen and you will be notified when the handheld receives the remaining part of the message When more of the message is received it will be marked unread again In the Messages screen scroll...

Page 97: ...p of the message The name of the attachment and the size of the file will appear at the end of the message 3 Click the trackwheel to view the menu Scroll to Forward Message and click Select a recipient and a send method 4 You can type a message before you click to view the menu and select Send Message The sent message will include the file attachment You return to the Messages screen where you can...

Page 98: ...ct database 1 In the Home screen scroll to the MESSAGES icon and click 2 Open a received message and read it If there are attachments to the message the number of attachments is displayed at the top of the message Scroll to the end of the message if there is an Address Book attachment for you to open you will see its name and size 3 With your cursor in the name of the Address Book attachment click...

Page 99: ...you return to the open message Adding contacts to Address Book When you receive a new message from someone who is not currently in your handheld s Address Book you can add the address from the open message 1 In the Home screen scroll to the MESSAGES icon and click 2 Open a received message and read it Scroll to the top of the message Place your cursor in the From field and click to view the menu N...

Page 100: ...o Add to Address Book and click The new contact s information will be shown in the Edit Address screen Add any information you would like to include for this contact 4 Click to view the menu and select Save Address by clicking again The contact is added to your Address Book and you return to the open message ...

Page 101: ...V to go to the Saved Messages screen while in the Home screen or Messages screen Press T to go to the top of a list or open message Press B to go to the bottom of a list or open message Press ALT and roll the trackwheel to scroll horizontally in any field where you can enter or view text Press ALT ENTER to page up in an open message Press ENTER to page down in an open message Press G to return to ...

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Page 103: ...ages into folders See Chapter 2 Start Sending Email for more information on installing the Desktop Software The first time you synchronize your handheld and PC the names and structure of the folders in your desktop email program are imported onto the handheld If you file a message on your handheld and then synchronize with your desktop the messages are moved and filed as you have specified 1 In th...

Page 104: ...ou want to store the message You can expand the folders that appear in the File Message screen to go to one of your Inbox subfolders Click to view the menu then select Open Folder by clicking again 4 Once you have found the folder into which you want to file the message click to view the menu Scroll to File Message and click ...

Page 105: ...needs to delete old messages to free memory space saved messages are not deleted If you have set the Message List Options to delete messages from the desktop and the handheld you should save messages if you do not want them deleted from your handheld upon email reconciliation See page 120 for more information on deleting messages from both systems Note You can also file a message while it is open ...

Page 106: ...ge and click 3 Click the trackwheel to view the menu Scroll to Save Message and click The message Copying to saved folder flashes on the screen and the message is copied to the Saved Messages screen but also remains in the Messages screen 4 Return to the Messages screen by clicking to view the menu scrolling to and clicking Close Exit to the Home screen In the Home screen scroll to the SAVED MESSA...

Page 107: ...saved you can delete the message from the Messages screen See page 117 for more information on deleting messages To remove messages from the Saved Messages screen You can remove sent and received messages from the Saved Messages screen by deleting them 1 In the Home screen scroll to the SAVED MESSAGES icon and click 2 In the Saved Messages screen scroll to a saved message and click to view the men...

Page 108: ...e in the To screen click the trackwheel to view the menu Scroll to Save Message and click 3 The Messages screen appears An icon beside the message indicates that the message is saved but has not been sent The Note If you have deleted the message from the Messages screen and then delete it from the Saved Messages screen the message will no longer be on your handheld If you have chosen to delete mes...

Page 109: ...to save again or to send the message Searching messages Use the handheld s search function to locate specific messages You can specify and save the terms of several searches and use them at any time You can also perform a one time search Two default searches Inbox and Outbox are saved on the handheld To perform a search 1 In the Home screen scroll to the SEARCH MESSAGES icon and click Note You can...

Page 110: ...er field press the SPACE key The Select Folder screen appears listing the top level structure of your folders Scroll to your mailbox and click to view the menu Select Open Folder by clicking again Continue opening folders until you find the Note If you forget an exact spelling you can search for a name stored in your Address Book while still in the Search Messages function With your cursor in the ...

Page 111: ...d messages or only the saved messages which match your search terms 6 After you have set the terms of your search click the trackwheel to view the menu 7 To perform a one time search without saving any of the terms that you have specified scroll to Search and click To save the terms of your search scroll to Save Search and click Note Folders which contain subfolders are marked with a file folder i...

Page 112: ...a hotkey you can use ALT the hotkey to carry out the search in the Messages or Saved Messages screens When you enter text in the Subject or Message field the Search Messages function will search for phrases containing these characters in the subject line and the body of your messages You can clear a field by clicking to view the menu scrolling to Clear and clicking If you want to clear all the fie...

Page 113: ...Home screen scroll to the SEARCH MESSAGES icon and click 2 The Search Messages screen appears Click the trackwheel to view the menu Scroll to Recall Search and click 3 Your saved searches are listed Select the search that you want to edit then click to view the menu Scroll to Edit Search and click ...

Page 114: ...dit a search once 1 In the Home screen scroll to the SEARCH MESSAGES icon and click 2 The Search Messages screen appears Click the trackwheel to view the menu Scroll to Recall Search and click 3 Your saved searches are listed Select the search that you want to edit then click to view the menu Scroll to Select Search and click 4 The details of the search you have selected are displayed and you can ...

Page 115: ...rches are listed Select the search that you want to delete then click to view the menu Scroll to Delete Search and click 4 A dialog box appears asking if you are sure you want to delete the selected searches Click Yes to delete the search You return to the Search Messages screen and you can see that the search is no longer listed Note The changes you make to the search are not saved If you want to...

Page 116: ...received from that contact This feature is helpful if you want to search for all messages relating to a new message that you have received 1 In the Home screen scroll to the MESSAGES icon and click 2 Select a received message from the contact for which you want to search then click to view the menu Scroll to Search Sender and click All messages from that sender are shown in the Search screen ...

Page 117: ... you can delete a message without opening it This procedure also applies for deleting messages from the Saved Messages screen 1 In the Home screen scroll to the MESSAGES icon and click 2 In the Messages screen scroll to the message that you want to delete and click to view the menu Scroll to Delete Message and click Note If the handheld s memory is full and you receive new messages the handheld wi...

Page 118: ...age You can delete a message while it is open without returning to the Messages screen 1 In the Home screen scroll to the MESSAGES icon and click 2 Open the message you want to delete by clicking to view the menu scrolling to Open Message and clicking 3 Click the trackwheel to view the menu Scroll to Delete Message and click A dialog box appears asking if you want to delete the Note If you request...

Page 119: ...is no longer listed To delete multiple messages You can delete all messages prior to a particular date by selecting a date field 1 In the Home screen scroll to the MESSAGES icon and click In the Messages screen scroll to a date field 2 With the date field selected click to view the menu Scroll to Delete Prior and click 3 A dialog box appears asking if you are sure you want to delete all messages s...

Page 120: ... Delete On field to Desktop and Handheld See page 71 for more information on setting the Message List Options Tip You can also delete multiple messages that aren t date specific In the Messages screen hold the SHIFT key while rolling the trackwheel to select more than one message Click the trackwheel to view the menu Select Delete Messages and click to delete the messages that you have selected An...

Page 121: ... message you can edit its text add or change the recipient or change the send method 1 In the Home screen scroll to the MESSAGES icon and click 2 In the Messages screen scroll to a sent message that you want to edit and click to view the menu Scroll to Open Message and click In the open message click to view the menu Scroll to Edit Message and click Note Any messages previously filed which you del...

Page 122: ... your message is not sent properly on the first attempt you can resend the message to the same recipient If you want to send the message to a different recipient you must use the Forward Message or Edit Message options 1 In the Home screen scroll to the MESSAGES icon and click 2 In the Messages screen scroll to the message that you want to resend and click to view the menu Select Open Message by c...

Page 123: ...sktop Software the messages will remain marked unread on both your desktop and your handheld 1 In the Home screen scroll to the MESSAGES icon and click 2 Scroll to a read message Click to view the menu Scroll to Mark Unread and click Note If you are resending the message due to a failed transmission scroll to the top of the original message to find out why the message did not send properly See the...

Page 124: ...nd clicking again You can also mark multiple messages as unread In the Messages screen hold the SHIFT key while rolling the trackwheel to select multiple messages Click the trackwheel to view the menu Scroll to Mark Unread and click If you mark a message unread on your handheld which has already been read on your desktop and you synchronize your handheld and your PC the message will be marked read...

Page 125: ...es in the list will be marked as read Summary and tips In this chapter you learned how to manage your messages more effectively Message management on the handheld is similar to managing messages on your PC you can file save search or delete Tip You can also mark a set of messages as read In the Messages screen hold the SHIFT key while rolling the trackwheel to select more than one message Click th...

Page 126: ...ved Messages screens Press ALT O to view Outbox messages Press ALT a hotkey to carry out a search in the Messages or Saved Messages screens You can specify the hotkey Press V to go to the Saved Messages screen while in the Home screen or Messages screen Press ALT U to toggle between marking a message unread or read Press H to toggle the Hide Filed Messages setting Press DEL with a date field highl...

Page 127: ...s In your Address Book options you can decide how you want to sort your addresses whether or not you want confirmation of deleted addresses and whether or not you want to allow duplicate names 1 In the Home screen scroll to the ADDRESS BOOK icon and click 2 In the Address Book screen click to view the menu Scroll to Options and click 3 The Address Book Options screen appears displaying the followi...

Page 128: ...By default this is set to Yes 4 Scroll to the field you would like to set then press the SPACE key to scroll through your options Release the SPACE key once you have set the option to your preference 5 Click the trackwheel to view the menu Scroll to Save Options and click You return to the Address Book screen Note You can also open the Address Book Options screen from the To screen when composing ...

Page 129: ...an also type your contact s full name in the First or Last field and press ENTER The first name will appear in the First field and the last name will appear in the Last field Note You can have up to three email addresses for the same Address Book entry To add more than one email address click to view the menu scroll to Add Email and click An additional field appears in the New Address screen and y...

Page 130: ...field supports alpha numeric and symbol characters Last Type your contact s last name This field supports alpha numeric and symbol characters Email Type your contact s email address This field supports alpha numeric and symbol characters Press the SPACE key once to insert the sign press the SPACE key again to insert a period If you continue to press SPACE you can continue to insert periods To Note...

Page 131: ...umeric and symbol characters Work Type your contact s business phone number This field supports numeric characters and the x and characters without having to hold down the ALT key Home Type your contact s home phone number This field supports numeric characters and the x and characters without having to hold down the ALT key Mobile Type your contact s mobile phone number This field supports numeri...

Page 132: ...y This field supports alpha numeric and symbol characters State Prov Type your contact s state or province This field supports alpha numeric and symbol characters ZIP Postal Code Type your contact s zip code or postal code This field supports alpha numeric and symbol characters Country Type your contact s country This field supports alpha numeric and symbol characters Notes Type any reference note...

Page 133: ...select the Address Book entry that you want to edit and click to view the menu Scroll to Edit Address and click 3 In the Edit Address screen use the trackwheel to move from field to field Press the ALT key as you roll to scroll horizontally through the text to make your edits 4 When you have made all the changes to the address fields click to view the menu Select Save Address by clicking again Tip...

Page 134: ...ox will appear only if Confirm Task Delete is enabled in the Address Book Options screen You return to the Address Book screen and you can see that the entry is no longer listed Searching addresses The handheld s powerful search tool enables you to go directly to a specific contact so you do not have to scroll through a lengthy address list 1 In the Home screen scroll to the ADDRESS BOOK icon and ...

Page 135: ... and search for addresses In the next chapter you will learn about managing your tasks and appointments Note The handheld searches the First Last and Company names of contacts to find the first instance of your search As you type more letters for your search fewer matches will appear Using the Address Book Tips Press the associated key on the keyboard while in number fields like PIN to insert numb...

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Page 137: ...pointment the location and any additional notes Using the Tasks function The handheld s Tasks function allows you to keep a list of tasks to be completed Tasks can be sorted by subject priority due date or status To set task options 1 In the Home screen scroll to the TASKS icon and click 2 In the Tasks screen click to view the menu Scroll to Options and click Note You can copy Task and Calendar en...

Page 138: ...his option is set to Subject Confirm Task Delete Select whether or not you want to confirm deleting task entries By default this option is set to Yes 4 Scroll to the field you would like to set then press the SPACE key to scroll through your options Release the SPACE key once you have set the option to your preference 5 Click the trackwheel to view the menu Scroll to Save Options and click You ret...

Page 139: ...he Status Priority and Due Date fields use the SPACE key to scroll through your options Release the SPACE key once you have set the field to your preference 4 Click to view the menu then scroll to Save Task and click Your new task will be listed in the Tasks screen with one of the following three icons beside it depending on the task s status Icon Description The task has been completed The task h...

Page 140: ...Your options are None or By Date If you select None no due date will be recorded for this task If you select By Date you can select the date on which this task is due Notes Type any reference notes you would like to keep about the task To view and edit tasks 1 In the Home screen scroll to the TASKS icon and click 2 Scroll to the task that you want to view or edit then click to view the menu Select...

Page 141: ...ted To change a task s status 1 In the Home screen scroll to the TASKS icon and click 2 In the Tasks screen select the task for which you want to change the status then click to view the menu 3 Depending on the task s current status scroll to either Mark Completed or Mark In Progress and click The task s status is changed Note Delete all completed tasks by scrolling to Delete Completed and clickin...

Page 142: ...ndar screen click to view the menu Scroll to Options and click 3 The Calendar Options screen appears displaying the following three options First day of week Set on which day your week starts By default this option is set to Sunday Start of day Set the time at which your day starts By default this option is set to 9 00 a m End of day Set the time at which your day ends By default this option is se...

Page 143: ...ar screen click to view the menu Scroll to View Day View Week View Month or View Agenda and click depending on which view you would like to use If you switch to another view and then exit the Calendar that view will appear the next time you open the function Day view This view displays all appointments for the given day The subject of the appointment appears beside the start hour and a sidebar spa...

Page 144: ...ough them All appointments are marked with an outlined box spanning the length of the appointment If the appointment is an all day appointment dots will span the entire day When your cursor is on an appointment the subject and location of your appointment are displayed at the bottom of the screen Press the ALT key while rolling the trackwheel to scroll horizontally through the appointments ...

Page 145: ...nt is an all day appointment the day will be in bold text The position of the bar depends on the start time set for the appointment For example the bar for afternoon appointments will typically appear near the bottom of the date Agenda view This view displays only the days on which you have appointments allowing you to see your agenda The appointments appear in chronological order starting with th...

Page 146: ...pointments 1 In the Home screen scroll to the CALENDAR icon and click 2 In the Calendar screen click to view the menu Scroll to New Appointment and click 3 In the New Appointment screen use the trackwheel to go from field to field adding information for the appointment Press ENTER to go to the next field ...

Page 147: ...ent fields The New Appointment screen contains the following fields Subject Type the subject for the appointment Location Type the location where the appointment is to be held Start Date Select the start date of the appointment The default is today s date Start Time Select the start time for the appointment The default is the current time rounded to the nearest hour You can change the hour and min...

Page 148: ...rt time Recurrence Set whether or not the appointment is a recurring appointment The default is None See below for more details on setting the recurrence for appointments Notes Type any reference notes you want associated with this appointment To set recurring appointments You can specify that the same appointment reappears in your Calendar at regular intervals 1 In the Home screen scroll to the C...

Page 149: ...the desired option appears on screen Your options are Day Week Month and Year For this example select Day to set an appointment recurring on a daily basis 5 In the Every field press the SPACE key until the desired amount of time between appointments appears on screen For this example select 2 to set an appointment recurring every second day ...

Page 150: ...nd click You return to the New Appointment screen with your recurring appointment settings entered Save your appointment by clicking to view the menu scrolling to Save Appointment and clicking To view appointments In Day Week or Agenda view you can see the specifics for your appointment by selecting the appointment clicking to view the menu scrolling to View Appointment and clicking Note If you se...

Page 151: ... In the Calendar screen select a day that has appointments and click to view the menu Scroll to View Appointments and click The appointments for the selected day are listed 3 If you want to view the details of the appointment edit it or delete it click to view the menu Scroll to View Appointment Edit Appointment or Delete Appointment and click 4 Press ESC to return to Month view Note When you view...

Page 152: ...own To view the appointments for a specific date 1 In the Home screen scroll to the CALENDAR icon and click 2 In the Calendar screen click the trackwheel to view the menu Scroll to Go to Date and click In the dialog box that appears use the SPACE key to select the date for which you would like to view appointments and click Note In Agenda view if you do not have appointments for the current date t...

Page 153: ...ppointment you can edit all occurrences of the appointment choose Edit all dates or you can edit only the selected appointment choose Edit this 3 The Edit Appointment screen appears displaying all of the details for the appointment Edit the information in any of the fields To edit the Date Start Time End Time or Reminder fields press SPACE key to scroll between options Release the SPACE key once y...

Page 154: ...el to view the menu Scroll to Delete Appointment s and click 3 A dialog box appears asking if you want to delete the appointment Click Yes If your appointment is a recurring appointment you can delete all occurrences of the appointment or just the one you have selected You return to the Calendar screen and you can see that the appointment is no longer listed Note If you are in Week or Month view y...

Page 155: ...ips Press DEL to delete a task or appointment Press T to go to the top task or appointment in the list Press B to go to the bottom task or appointment in the list Press C to create a new task or appointment Tasks Press M to mark an In Progress task as Completed or a Completed task as In Progress Calendar Press D to switch to Day view Press W to switch to Week view Press M to switch to Month view P...

Page 156: ...ent at a selected time or view an appointment if one is highlighted Press SHIFT and roll the trackwheel in Day or Week view to highlight the hours during which an appointment will take place When you create the new appointment the start time and end time fields will already be set Managing tasks and appointments Tips ...

Page 157: ... A Calculator function is also included which helps you to perform simple mathematical operations and conversions Using the MemoPad function You can use the MemoPad function to add edit view and delete important memos To add memos 1 In the Home screen scroll to the MEMOPAD icon and click 2 In the MemoPad screen click to view the menu Scroll to New Memo and click ...

Page 158: ...ng the memo click to view the menu Select Save by clicking again You return to the MemoPad screen where your new memo appears in alphabetical order To view memos 1 In the Home screen scroll to the MEMOPAD icon and click 2 In the MemoPad screen select the name of the memo that you want to view Click to view the menu Scroll to View Memo and click Note You must include a title in order to save your m...

Page 159: ... memo click to view the menu Select Save by clicking again To delete memos 1 In the Home screen scroll to the MEMOPAD icon and click 2 In the MemoPad screen scroll to the memo you want to delete 3 Click to view the menu Scroll to Delete Memo and click A dialog box appears asking if you want to delete the memo Scroll to Yes and click Note You can edit a memo you are viewing by clicking to view the ...

Page 160: ...To perform mathematical operations You can use the handheld s calculator to perform mathematical operations 1 In the Home screen scroll to the CALCULATOR icon and click 2 The Calculator screen appears Use the keyboard to enter the first number of the mathematical calculation Using the trackwheel scroll to the operator you want and click Note You can delete memos only in the MemoPad screen Tip Usin...

Page 161: ... calculations You can review edit delete or insert entries on the tape 1 In the Home screen scroll to the CALCULATOR icon and click 2 In the Calculator screen scroll to Menu and click Select Switch to Tape by clicking again Note You can add recall and clear the calculator s memory if you want to save the results of a particular calculation The current contents of the memory are shown at the top of...

Page 162: ...Calculator Using the Calculator function 162 3 Scroll through your calculations on the tape to review them 4 Scroll to an entry that you want to change then click to view the menu Scroll to edit the entry insert a new entry or delete the entry and click ...

Page 163: ... to yards kilometres to miles kilograms to pounds and Celsius to Fahrenheit and vice versa 1 In the Home screen scroll to the CALCULATOR icon and click 2 In the Calculator screen type the number that you want to convert 3 Scroll to Menu and click Scroll to From Metric or To Metric and click depending on which way you want to convert the number For this exercise select From Metric 4 A second menu a...

Page 164: ... results are shown on the calculator s display To exit the calculator In the Calculator screen scroll to Menu and click Scroll to Close and click Summary and tips In this chapter you learned how to use the MemoPad function and the Calculator function You can add edit and view memos in the ...

Page 165: ...d Press T to go to the top memo in the list Press B to go to the bottom memo in the list Press ESC to exit the MemoPad screen Press DEL to delete a memo Press ENTER to view a memo Calculator Press D to add Press F to subtract Press X or A to multiply Press S to divide Press Z or SPACE key to change the sign Press V to find the square root of a number Press J to recall the memory Press K to clear t...

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Page 167: ...t your specific needs Setting the alarm The handheld has an Alarm function that you can set to tone at the same time every day Choose from six different tone settings and three volume levels 1 In the Home screen scroll to the ALARM icon and click 2 The Daily Alarm screen appears Scroll to the field you would like to set then press the SPACE key to scroll through your options Release the SPACE key ...

Page 168: ... On Off Select whether or not you want the alarm to sound The default is Off Tune Select the tune you wish to hear when the alarm sounds You can hear each tune by scrolling through the options The default is Tune 3 Volume Select the volume at which you wish to hear the alarm Your options are Low Medium and High The default is Low Note When the alarm sounds press any key to silence it This action w...

Page 169: ...IONS icon and click 2 The Device Options screen appears Scroll to the handheld option that you want to change and click the trackwheel 3 Scroll to the field that you want to change then press the SPACE key to scroll through your options Release the SPACE key once you have set the field to your preference 4 Once you have set the options to your preference click to view the menu Scroll to Save Optio...

Page 170: ...On Set the handheld to turn on automatically at a specific time throughout the week Weekday Off Set the handheld to turn off automatically at a specific time throughout the week Weekend On Set the handheld to turn on automatically at a specific time on the weekend Weekend Off Set the handheld to turn off automatically at a specific time on the weekend AutoText The AutoText screen contains a list o...

Page 171: ...rt The setting only needs to be set once It should only be set to Ignore if you live in a state or province that does not recognize daylight savings time When this setting is set to Support the handheld will automatically adjust the time on the proper date Time Set the current time Format Select a 12 hour or 24 hour clock Date Set the current date Message Services Note You can set the date and tim...

Page 172: ...ows the status of the network It is set to either Pending or Active depending on what you have specified in the Roaming field PowerSave Puts the handheld in a mode where it can save more power You can choose from Maximum Average or Minimum Note The email service provided should be correct in most cases We recommend against changing this field Note It is possible to get a BlackBerry service that al...

Page 173: ... when it is out of the holster Choose from Tone Vibrate Vibrate Tone or None The default notification setting is Tone Tune Select the tune you wish to hear when you are notified of a new message You can hear each tune by scrolling through the options The default is Tune 1 Volume Select the volume for your notification tune Choose from Low Medium High Escalating or Off If you set your notification ...

Page 174: ...s or No Consider PIN Level 1 Select whether or not you want PIN messages to be considered level 1 priority Choose from either Yes or No The default is Yes If you set this field to Yes and have the Note If you have set your In Holster and Out of Holster notification to None the only reminder notification you will receive will be the flashing LED If you want Tone or Vibrate reminder notification you...

Page 175: ...ord security screen We recommend that you include your own or your company s contact information in case the handheld is lost Screen Keyboard In the Screen Keyboard screen you can change the LCD screen s appearance by adjusting contrast levels and font size You can also change the key rate and tone Screen Contrast Adjust the screen s contrast if you re having trouble seeing the interface If you ar...

Page 176: ...n provides information about the handheld and the wireless network You cannot edit this information Signal Shows the strength of the handheld s network signal Note For all other keys the Key Rate setting controls an auto capitalization feature With Key Rate set to either Slow or Fast i e Key Rate must be enabled you can press and hold a key to capitalize it Note The password security screen will p...

Page 177: ... System Flash Size Shows the amount of flash memory on your handheld Address Book Shows the current version of the Address Book function AutoText Shows the current version of the AutoText feature Calculator Shows the current version of the Calculator function Calendar Shows the current version of the Calendar and Tasks functions Crypto SK Shows the current version of the Crypto SK DLL Database Sho...

Page 178: ... should put it into storage mode Putting the handheld into storage mode is different than just turning it off and as a result the current date and time and the encryption keys are lost 1 In the Home screen scroll to the OPTIONS icon and click 2 In the Device Options screen scroll to Storage Mode and click The following message appears Storage mode powers off device to save battery life Continue Sc...

Page 179: ...also activate the handheld from storage mode by inserting a fine tipped instrument such as a paperclip into the reset hole located on the back of the handheld Ensure that the handheld is fully charged before you use it again See page 21 for more information on charging the handheld Ensure that you set the date and time and generate new encryption keys after you activate your handheld again If you ...

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Page 181: ...ge Battery too low for handheld usage Press any key to close this dialog box Recharge the handheld s battery See page 21 for information The handheld can be kept at a full charge by simply topping up the battery every day for 10 15 minutes From an empty battery a full charge can be achieved in approximately 3 hours It is not necessary to completely drain the battery before recharging What should I...

Page 182: ... information on the handheld to your PC using the Desktop Software s Backup and Restore tool If you expect that you will not be using your handheld for many weeks or months then you should put the handheld in Storage Mode In the Options function scroll to Storage Mode and click Click Yes in the two dialog boxes that follow The handheld shuts down and after approximately 24 hours enters a special s...

Page 183: ...me is called the Home screen Press the ESC key repeatedly until you return to the Home screen See page 23 for more information on other shortcuts Select Close from an application s menu or in the Device Options screen scroll to the Return to Home Screen option and click LCD screen What can I do if my LCD screen seems faint Check the Screen Keyboard option in the Device Options screen In Options Sc...

Page 184: ...ld s radio has been turned on select the TURN WIRELESS ON icon and check that you are within range of network coverage check the coverage indicator in the Home screen See page 47 for more information Check the Network Settings screen to ensure that your handheld has been activated on the network If the Status field in this screen is Pending call 1 877 BLK BERRY to have your handheld activated You ...

Page 185: ...le connected to your PC By default if the handheld is in the cradle you will not receive any messages on your handheld while the Desktop Software is running Take the handheld out of the cradle to find out if the messages are being forwarded properly Have you created Microsoft Exchange Inbox assistant rules If you have set up Inbox assistant rules that move new messages from the Inbox to another fo...

Page 186: ...the handheld to notify me Ensure that the volume setting of the notification options is set to either Low Medium High or Escalating rather than Off With the volume set to Off the beeper will not sound when new messages arrive Ensure that the Level 1 Only setting in your notification options is set to No When this field is set to Yes you will only be notified of level 1 messages rather than all mes...

Page 187: ...the MESSAGES icon and click In the Messages screen scroll to the new message and click The message contains a question that requires a response Click the trackwheel to view the menu Scroll to Reply and click A dialog box appears with a list of responses for you to choose from Scroll to the desired reponse and click A dialog box appears in which you can add any additional comments Click again to se...

Page 188: ...nline help How do I check if the Desktop Redirector is running If the Desktop Redirector is running the icon appears in the Windows SysTray in the bottom right corner of your desktop To verify that it is running double click the icon to open the Redirector Status window To learn more about the fields in this window select Contents under the Help menu If the Desktop Redirector icon does not appear ...

Page 189: ...s these Relay messages and automatically deletes them Microsoft Outlook will notify you of these incoming Relay messages so the envelope icon will appear in your SysTray even after the messages have been automatically deleted I am a Microsoft Outlook user How do I synchronize with both my Outlook Contacts and my company s Exchange Global Address List If you don t mind having Global Addresses merge...

Page 190: ...bfolder will be under Contacts You may have to double click the displayed folders to view all subfolders Click the Add button In the bottom list select the Global folder and click the Default button Continue clicking OK to return to the Intellisync window 5 Click the Synchronize now button to add the Outlook Contacts to your handheld and the addresses on the handheld to Outlook When the dialog app...

Page 191: ...essage how can I find out what it means You ll find a list of possible error messages and tips for what to do when you get an error message in the Desktop Redirector and Desktop Manager online help files In either the Redirector Status or Desktop Manager windows select Contents under the Help menu Then click the Frequently Asked Questions link Resetting the handheld On rare occasions the handheld ...

Page 192: ...held will not be lost If you were in the process of composing a message however the message will be lost If you reset your handheld you will not lose the connection with your PC After you reset your handheld synchronize with the Desktop Manager to ensure that all information has been restored See the Desktop Manager online help for more information Note You can also reset the handheld by simultane...

Page 193: ...CD with backlighting 160 x 160 pixel viewing area Controls Thumb operated trackwheel PC style keyboard Message Notification Red LED indicator audible beeper mechanical vibrator on screen notification configurable by user Other features Real time clock audible alarm AutoText and Address Book updates Ports RS 232 compatible serial port at operating speeds up to 115 200 baud ...

Page 194: ...o 50 C Storage 10 C to 30 C Relative Humidity 5 95 Non condensing Network Support 800 MHz DataTAC networks Interface Protocols MDC4800 v3 2 3 3 RD LAP v3 2 3 3 Transmitting 806 to 825 MHz Receiving 851 to 870 MHz Handheld Complies with FCC Part 15 Class B and Part 90 Industry Canada RSS 119 Charging cradle Complies with FCC Part 15 Class B Declaration of Conformity DoC ...

Page 195: ...owever the term SOFTWARE shall not include any software applications developed by a third party other than RIM Third Party Software whether or not Third Party Software accompanies or is provided with the SOFTWARE and or Research In Motion Limited Software License Agreement Terms and Conditions This is a legal agreement between you the Customer You and Research In Motion Limited RIM BY INSTALLING U...

Page 196: ...duce distribute modify or in any other manner duplicate the SOFTWARE in whole or in part except that if the software is not copy protected You may copy the SOFTWARE on to the hard drive of any unit with which You expect to use the Product You may make copies for backup or archival purposes 3 3 You may not copy the Product manual s or any written materials accompanying the SOFTWARE if any such mate...

Page 197: ...ent misuse abuse or as a result of service or modification by anyone other than RIM 4 2 RIM s entire liability and your exclusive remedy shall be a replacement of the defective disk when You return to RIM the defective disk and any copies You have made of it Any replacement disk that is supplied is warranted for the remainder of the original warranty period 4 3 RIM DISCLAIMS ALL OTHER WARRANTIES A...

Page 198: ...THER SUCH DAMAGES ARE CLAIMED ASSERTED OR BROUGHT IN AN ACTION OR CLAIM SOUNDING IN TORT OR CONTRACT OR ON THE WARRANTY OR UNDER ANY OTHER LAW OR FORM OF ACTION IN NO EVENT SHALL RIM S LIABILITY TO YOU EXCEED THE COST OF REPL ACING THE MEDIA UPON WHICH THE SOFTWARE IS RECORDED 4 6 This SOFTWARE is provided with RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to res...

Page 199: ... rental or lease fees In no event however shall the Rental Warranty Period exceed three 3 years Continued repair or replacement after the expiration of a Rental Warranty Period shall be at the sole discretion of RIM and the continuance of a program of repair and replacement after the expiration of the Rental Warranty Period shall not constitute a waiver of RIM s right to terminate this Limited War...

Page 200: ...uipment other than the BlackBerry Hardware as defined in this Limited Warranty i e it does not apply to any alkaline battery provided with your purchase rental lease or other means of acquiring the BlackBerry Solution or any damage caused by the leakage or any other malfunction of an alkaline battery or any other accessory or peripheral equipment This Limited Warranty also does not apply if the ma...

Page 201: ...lackBerry Solution To the extent the third party providing the wireless data service provides any warranties or guarantees that may be passed on to YOU such warranties and or guarantees are automatically passed on to YOU without any further effort on your part or on the part of RIM REPAIR OR REPLACEMENT OF THE PRODUCT IS THE EXCLUSIVE REMEDY PROVIDED TO YOU UNDER THE LAWS OF THE STATE OF TEXAS AND...

Page 202: ...OF THIS WARRANTY PART OF THE BLACKBERRY HARDWARE YOU ASSUME THE RISK OF USING ANY ACCESSORY NOT PROVIDED AS PART OF THE BLACKBERRY SOLUTION IN NO EVENT SHALL RIM S LIABILITY TO YOU EXCEED THE PURCHASE PRICE OF THE BLACKBERRY HARDWARE YOU PURCHASED THE CUMULATIVE SUM OF THE MONTHLY RENTAL FEES FOR ONE 1 YEAR OR THE COST OF REPAIRING OR REPLACING THE BLACKBERRY HARDWARE WHICHEVER IS GREATER THE LIMI...

Page 203: ...ded Thus the above limitations or exclusions may not apply to YOU This Limited Warranty is to be construed in Canada under the laws of the Province of Ontario and in the United States under the laws of the State of Texas except for any body of law governing conflicts of law ...

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Page 205: ...stomizing options 127 deleting entries 134 description of 13 30 editing entries 133 fields 130 searching 134 setting options 127 summary 135 tips 135 using 127 viewing entries 132 agenda see calendar alarm description of 13 31 FAQs 181 fields 168 setting 167 ALT key functions 23 application loader using 60 appointments adding 146 deleting 154 editing 153 fields 147 managing 137 recurring 148 viewi...

Page 206: ... 21 C calculator description of 14 31 exiting 164 performing conversions 163 performing mathematical operations 160 summary 164 tips 164 using 160 using tape 161 calendar adding appointments 146 agenda view 145 appointment fields 147 day view 143 deleting appointments 154 description of 13 30 editing appointments 153 month view 145 notification of appointments 174 recurring appointments 148 settin...

Page 207: ...mer support 18 customizing address book options 127 auto signature 79 calendar options 142 handheld options 167 level of importance 74 message options 71 task options 137 D date and time setting 37 171 deleting addresses 134 appointments 154 autotext entries 87 entries on tape 161 memos 159 messages 117 messages on handheld and desktop 120 multiple messages 119 open messages 118 searches 115 tasks...

Page 208: ...ses 133 appointments 153 autotext entries 86 entries on tape 161 memos 159 searches 113 sent messages 121 task status 141 tasks 140 enabling alarm 167 email redirection 53 password security screen 40 F FCC compliance 3 filing messages 103 formatting automatic capitalization 89 automatic punctuation 89 messages automatically 88 frequently asked questions alarm 181 battery 181 desktop software 188 h...

Page 209: ...andheld options about 170 auto on off 170 autotext 170 date time 171 description of 170 message service 171 network settings 172 notify 173 owner 175 screen keyboard 175 security 176 status 176 storage mode 178 holster description of 20 home screen description of 33 FAQs 183 icons 33 hot keys 23 I icons function 30 handheld status 33 message status 34 navigational 36 task status 139 Industry Canad...

Page 210: ...eting memos 159 description of 14 31 editing memos 159 summary 164 tips 164 using 157 viewing memos 158 menus 32 messages adding contacts from 99 attaching address book entries 82 automatic capitalization 89 automatic punctuation 89 composing 53 composing and sending tips 91 customizing auto signature 79 deleting 117 deleting multiple messages 119 deleting on handheld and desktop 120 deleting open...

Page 211: ...ing notification options 37 status icons 34 summary 91 101 125 using autotext 83 N navigational icons 36 network registering 49 notification of appointments 174 of messages 173 setting 37 num lock mode 90 O one time messages sending 77 options description of 14 31 handheld 167 LED notification 174 received messages 93 scrolling through 35 setting for address book 127 setting for calendar 142 setti...

Page 212: ...onfirmation of messages 80 long messages 95 messages 93 recharging battery 21 connecting AC adapter 51 reconciling email 64 redirecting email 53 66 registering with the network 49 removing addresses 134 appointments 154 autotext entries 87 entries from tape 161 memos 159 messages 117 multiple messages 119 open messages 118 searches 115 tasks 141 replying to response lists 187 resending messages 12...

Page 213: ...andheld 52 locking the handheld 42 using password protection 39 sending messages 53 71 messages to multiple contacts 78 messages to other handhelds 75 one time messages 77 sent messages editing 121 saving 106 serial port description of 21 setting address book options 127 alarm 167 calendar options 142 date and time 37 171 delete on desktop and handheld 120 handheld options 167 level of importance ...

Page 214: ... 91 handheld 45 managing messages 125 memopad and calculator 164 receiving and reading messages 101 tasks and calendar 155 trackwheel description of 20 troubleshooting 181 turn radio on off description of 14 32 turning on off handheld 23 radio 47 typography about 17 U unread messages marking 123 upgrading to version 2 0 15 using address book 127 application loader 60 autotext 83 autotext to compos...

Page 215: ...allation and User s Guide 215 V viewing addresses 132 appointments 150 appointments for a specific date 152 memos 158 messages 55 next and previous appointments 152 tasks 140 today s appointments 152 W welcome 13 ...

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