Avery Dennison Monarch Freshmarx 9417+ Operator'S Handbook Manual Download

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OPERATOR’S
HANDBOOK

Avery Dennison

Monarch

FreshMarx

9417+ Solution

Version 3.1

TC9417POH Rev. AB

/17

Summary of Contents for Monarch Freshmarx 9417+

Page 2: ...n this manual Avery Dennison shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2016 Avery Dennison Corporation All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Avery Dennison ...

Page 3: ...ools Menu 3 6 Video Product Button 3 7 Label Video Product Button 3 8 Viewing Documents 3 9 Document Product Button 3 9 Viewing Log Files 3 10 Setting a Timer 3 11 Viewing Active Timers 3 12 Removing a Timer 3 12 Using the Search Feature 3 13 Exiting the Application 3 16 PRINTING LABELS 4 1 Printing Freshness Labels 4 1 Printing Use First Labels 4 2 Printing a Batch 4 3 CARE MAINTENANCE 5 1 Cleari...

Page 4: ...ii Operator s Handbook ...

Page 5: ...r or System Administrator should review the information in the System Administrator s Guide It describes how to set the printer s time and date configure the printer and use the built in FreshMarx application This revision of the manual is for FreshMarx application version 3 1 and higher Version 3 1 includes secure file transfer protocol and in application Wireless setup Printer Overview 1 Cover 6...

Page 6: ...About the Setup Wizard The first time the 9417 printer is powered on or after updating the software a setup wizard appears The wizard guides you through important tasks such as setting the printer s language and setting the time and date Using the Keypad The default keypad is lowercase alphabetic Press Shift to use uppercase alphabetic characters Press to use numeric characters or symbols Press to...

Page 7: ...only and dual printer left and right printers Loading the Left Printer 1 Turn on the printer Press the power button on the side of the printer 2 Open the cover 3 Pull on the supply tab Note When loading supply open the supply lever as shown above 4 Unlock the supply guide Remove the supply guide from the supply holder 5B2 ...

Page 8: ... supply guide on the supply holder until it touches the supply Lock the supply guide 7 Put the supply tab back 8 Guide the labels along the inside edge and into the slot behind the white roller The printer feeds the supply Note Tear a straight edge on the supply before feeding it into the printer ...

Page 9: ...next to the supply Close the supply lever 10 Close the cover Loading the Right Printer 1 Turn on the printer Press the power button on the side of the printer 2 Open the cover 3 Pull on the supply tab 4 Unlock the outer supply guide and remove it ...

Page 10: ... 5 Place a roll of labels label side up on the supply holder 6 Place the outer supply guide on the supply holder and lock it in place 7 Unlock the inner supply guide and move it until it touches the supply Lock it into place ...

Page 11: ...ck 9 Guide the labels along the outside edge and into the slot The printer feeds the supply Note Tear a straight edge on the supply before feeding it into the printer 10 Slide the supply lever next to the supply and close it 11 Close the cover ...

Page 12: ...2 6 Operator s Handbook ...

Page 13: ...I O N Employee ID The Employee ID login may appear This option is set by your Manager Logging On To log on 1 Turn on the printer 2 Enter your Employee ID and press Enter Your ID must be 2 10 alphanumeric characters Your Employee ID is shown on the screen 6B3 ...

Page 14: ...3 2 Operator s Handbook Logging Off To log off 1 Press Tools 2 Press Employee Logout Tools ...

Page 15: ...product buttons The product category buttons and their tabs of product buttons are color coded so you can easily print freshness labels Select a new category by touching one of the color coded buttons on the right side of the screen Note All products in a category may not appear on the screen Use the numbered tabs at the top of the screen to view more products Category Buttons Tools Tabs Product B...

Page 16: ...erent languages If your printer has the Language Toggle Button next to the Tools button you can press it to show another language Press it again to return to the default language Note English and Spanish were used as an example your printer may show other languages Language Toggle Button ...

Page 17: ...viewing a document Label Timer Prints labels and starts a timer Once you create product buttons and exit Edit Mode the buttons appear as shown Timer video document and Label Timer buttons have icons in the top right corner of the button so you know the button s function Label buttons are the default they do not have an icon Label video and label document buttons do not have an icon because the but...

Page 18: ...abels on the left printer the feed arrow on the right feeds labels on the right printer If your printer only has a left printer the Feed right printer is disabled Playing Videos Videos can be played through the Tools menu or by pressing a button if your Administrator linked a video to a button Tools Menu To play a video 1 Press Tools 2 Press Play Video ...

Page 19: ...ight corner When you press a video button the video player opens and plays the video The video player opens the video in full screen mode Tap the screen to exit full screen mode and use the video player controls You can pause the video jump to a different place within the video adjust the volume and exit the video player Tap the screen again to return to full screen mode ...

Page 20: ...bel Video Product Button When you press a Label Video product button the print quantity screen opens To view the video press Play Video After the video concludes you return to the print quantity screen where you can print labels ...

Page 21: ...a document to a button 1 Press Tools 2 Press View Document 3 Select the document to view then press View Document Product Button Product buttons that open a document have a document icon in the upper right corner When you press a document button the document opens Press the X button in the upper right corner of the screen to close the document ...

Page 22: ...data including the time and date that a label was printed with button name category name tab name quantity and employee Your System Administrator can use EasyEdit to retrieve this file To view a log file on the printer 1 Press Tools 2 Press View Document 3 Press either View SFTP Log or View Printer Log If no labels have been printed or SFTP updates performed the log file does not exist appear The ...

Page 23: ...e product timer button you want to set You see the list of timers 2 Press Return to go back to the Main screen The timer continues to count down The timer icon appears at the bottom of the Main screen 3 When the timer expires you see the Timers screen and hear a tone Press Remove to clear the expired timer ...

Page 24: ... list of the active timers 1 Press Tools 2 Press View Timers You see a list of timers that are in use counting down 3 Press Return to go back to the Main screen Removing a Timer 1 Press Tools 2 Press View Timers 3 Press Remove to cancel a timer before it expires ...

Page 25: ...Using the Application 3 13 Using the Search Feature 1 Press Tools then press Search 2 Enter the word to search ...

Page 26: ...ble results 4 Press the show hide keypad button to expand the drop down If you see what you want to search select it then press Enter Otherwise continue typing your search words then press Enter To cancel the search at any time press Cancel You return to the Tools screen ...

Page 27: ...Using the Application 3 15 5 The resulting product buttons are displayed in the color of their category Press the button you want to print view ...

Page 28: ...nistrator may have installed additional applications on your printer To open one of these applications 1 Press Tools 2 Press Exit FreshMarx The FreshMarx application closes and you see icons for the programs installed on your printer 3 Select the application to open ...

Page 29: ... Press the product button of the label to print 4 Select the number of labels to print and press Enter To print a single label press Enter Note If you have a dual printer your System Administrator can enable the Backup Printer selection option Select the number of labels to print then select the printer left or right and then press Enter Labels print for the selected product 6B4 Product Buttons Si...

Page 30: ... First 3 Enter the quantity of Use First labels you need to print and press Enter OR Press Enter without entering a quantity to print a single label Note On dual printer models you can choose to print the Use First labels on the left printer or on the right printer Press the Left and Right toggle buttons to make your selection Labels with the words Use First print ...

Page 31: ...tch You can print a batch of labels Batches must be created by your System Administrator 1 Press Tools 2 Press Print Batch Note If you do not see the Print Batch button your System Administrator has not created any batches Tools Button ...

Page 32: ...4 4 Operator s Handbook 3 Select the batch to print All labels in the batch print ...

Page 33: ...tion Do not use sharp or pointed objects to remove labels It may damage the printer 4 Remove any adhesive that might be on the platen roller See Cleaning the Platen Roller and Printhead for more information 5 Reload the labels 6 Close the cover Cleaning the Platen Roller and Printhead Clean the platen roller and printhead after every five rolls of labels or when you see voids in the print 1 Remove...

Page 34: ...he platen roller 7 Snap the cover into place 8 Reload the labels See Loading Labels in Chapter 1 for more information Cleaning the Display Make sure the printer is turned off when cleaning the display Use a soft lint free cloth to wipe the display Caution Do not use sharp objects or abrasive cleaners on the display they can cause damage Cleaning the Printer Slightly dampen a cloth with water and w...

Page 35: ...quire action by your System Administrator Code s Description 004 005 Supply size is incorrect Reload the correct supplies See Loading Supplies in Chapter 1 for more information 267 271 410 413 Communication error See your System Administrator 703 704 Supply Error Load supplies or make sure they are loaded correctly 706 Remove any jammed supplies See Clearing Label Jams in Chapter 5 for more inform...

Page 36: ...6 2 Operator s Handbook If these solutions do not work or you receive an error message that is not listed call Technical Support at the number listed on the back of this manual ...

Page 37: ...ngle printer 16 8 lbs 7 6 kg without supply dual printer Power 100 240V AC 47 to 63Hz input supplies 24V DC 90W to system Operating Limits Operating 32 to 122 F 0 to 50 C Storage 4 to 149 F 20 to 65 C Relative Humidity 0 90 non condensing Printhead 203 dpi 8 0 dots per mm Printing Method Thermal Direct Display 7 LCD Touch Screen Memory 256 MB NAND Flash Supply Specifications Supply Length Minimum ...

Page 38: ...A 2 Operator s Handbook ...

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Page 40: ... 3169 Fax 852 2995 0014 WESTERN EUROPE 1 Thomas Road Wooburn Green Bucks HP10 0PE Tel 44 1628 859500 Fax 44 1628 859567 ASIA PACIFIC NEW SOUTH WALES 61 Vore Street Silverwater NSW 2128 Tel 02 9647 1833 Fax 02 9647 1914 Toll free Outside Sydney only printers averydennison com OFFLINE MODE SYSTEM ADMINISTRATOR S GUIDE Avery Dennison Monarch 9419 Printer TC9419OFSA Rev AB 4 17 2016 Avery Dennison Cor...

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