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Amcrest IP2M-866W / IP2M-866B 

2MP Outdoor WiFi PTZ Speed Dome Camera 

User Manual 

         

Version: 1.0.1

  Revised April 8

th

, 2019

 

Summary of Contents for IP2M-866B

Page 1: ...Amcrest IP2M 866W IP2M 866B 2MP Outdoor WiFi PTZ Speed Dome Camera User Manual Version 1 0 1 Revised April 8th 2019 ...

Page 2: ...9 3 3 Installation Steps 9 3 3 1 Wall Mount 11 3 3 2 Installation Conditions 12 3 3 3 Installation Steps 12 4 Camera Access Setup 15 4 1 Default Username and Password 16 4 2 Camera setup methods 16 4 3 App Setup 16 4 3 1 Amcrest Cloud App Setup 17 4 3 2 Amcrest View Pro Setup 19 4 4 Desktop Access Setup 23 Amcrest Surveillance Pro 23 4 4 2 Amcrest Blue Iris 41 4 4 3 Web Operation 49 4 4 4 Remote W...

Page 3: ...PnP 102 5 6 7 SNMP 103 5 6 8 Multicast 103 5 6 9 Auto Register 104 5 6 10 WiFi 104 5 6 11 QoS 106 5 6 12 HTTPS 106 5 7 PTZ 107 5 8 Event 109 5 8 1 Video Detection 109 5 8 2 Audio Detection 113 5 8 3 Alarm 115 5 8 4 Abnormality 117 5 9 Storage 119 5 9 1 Schedule 119 5 9 2 Destination 121 5 9 3 Record Control 124 5 9 4 Cloud Storage 124 5 10 System 124 5 10 1 General 124 5 10 2 Manage Users 126 5 10...

Page 4: ...rade 129 5 11 Information 129 5 11 1 Version 129 5 11 2 Log 130 5 11 3 Online Users 131 5 11 4 Life Statistics 131 5 5 Alarm 132 5 6 Logout 132 6 FAQs Troubleshooting 133 Glossary of Terms 134 FCC Statement 135 IC Warning Statement 136 Appendix A Toxic or Hazardous Materials or Elements 137 ...

Page 5: ... Amcrest camera secure and prevent unauthorized access please make sure to follow the steps below Always make sure that your camera has the latest firmware as listed on www amcrest com firmware Never use the default password for your camera Always ensure that your password is at least 8 10 characters long and contains a combination of lowercase characters uppercase characters as well as numbers Im...

Page 6: ...of its functionality from many internet connected devices It s easy to use and can be set up in a relatively small amount of time It has various functions such as recording playback and monitoring functionality and it synchronizes audio and video by default This Outdoor Speed Dome PTZ camera adopts a high quality design to achieve high levels of reliability and security It can be configured to wor...

Page 7: ... This WiFi device does not operate on PoE Audio Audio IN OUT and Ground Network Port Provides an optional wired connection from the router via an Ethernet cable Wifi Antenna Port Use the included WiFi antenna to provide a wireless signal from the network to the camera 2 1 MicroSD Card and Reset Button Turn over the device and you can see there is a cover located on the bottom of the speed dome Usi...

Page 8: ...t according to the direction of CLOSE Note Please make sure the Micro SD card is in the status of non read write when removing the microSD card otherwise it may cause data loss and SD card damage 3 Connection Installation This section provides information about the connection and installation of the Amcrest IP2M 866 camera 3 1 Connection Guide The camera initially should be connected via the follo...

Page 9: ... shall sustain at least 8X weight of the speed dome bracket and other accessories 3 3 Installation Steps This section provides step by step instructions on how to install your camera Step 1 Place the installation template of the speed dome on the ceiling after installation location is confirmed which is shown in Figure 3 2 Figure 3 2 Step 2 Install the expansion bolts into the mounting holes and u...

Page 10: ...the hole rotate it according to the arrow shown on the device edge and hang the speed dome on the changeover plate which is shown in Figure 3 4 Figure 3 4 Step 4 Insert the screws into the holes on the side of changeover plate to implement the speed dome together to the changeover plate which is shown in Figure 3 5 ...

Page 11: ...ted and is represented below in Figure 3 6 Figure 3 6 3 3 1 Wall Mount As for wall mount you will need to use a wall mount bracket and ceiling bracket which is shown in Figure 3 7 and Figure 3 8 respectively These devices will be sold separately ...

Page 12: ...d outdoors the wall needs to meet the following installation conditions The wall shall be thick enough to install expansion bolts The wall shall sustain at least 8X weight of the speed dome bracket and other accessories 3 3 3 Installation Steps Step 1 Pull the device cables through the ceiling changeover plate which is shown in Figure 3 9 ...

Page 13: ...tall changeover plate of speed dome on the ceiling changeover plate which is shown in Figure 3 10 Figure 3 10 Step 3 Rotate the speed dome clockwise after the device pedestal is closely clung to the changeover plate and then hang the speed dome on the changeover plate which is shown in Figure 3 11 ...

Page 14: ...ith the changeover plate which is shown in Figure 3 12 Figure 3 12 Step 5 Pull the device cable and ceiling changeover plate flange through the wall mounted bracket twist the screws into the wall mounted bracket and then install the changeover plate and speed dome camera onto the wall mounted bracket as shown in Figure 3 13 ...

Page 15: ...l the completed bracket onto the wall A properly installed wall mount is represented in Figure 3 14 Figure 3 14 4 Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera through any of the following methods ...

Page 16: ...n section 4 3 1 to initially set up your camera and would like to add the camera to another smartphone or tablet follow the instructions as outlined on section 4 3 3 using your other devices 4 2 3 Configuring advanced settings on your camera If you would like to configure your camera to enable advanced features such as motion detection e mail alerts FTP image adjustments scheduling and more please...

Page 17: ...loud app setup You can register for a cloud account in the Amcrest Cloud app or from the Amcrest Cloud website at amcrestcloud com Please make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router Make sure your camera and mobile device are on the same network during setup To ensure the camera connects to the cloud a reboot of your came...

Page 18: ...sword for your camera The password must be between 8 to 32 characters long and contain only letters and numbers When you have finished setting the password for your camera enter the password again in the Confirm Camera Password section Tap Next to continue 9 If you are connecting a WiFi camera to the Amcrest Cloud and would like to enable WiFi via the Ethernet WiFi Setup method tap Setup Camera Wi...

Page 19: ...confirmed tap Finish Note For Android 8 0 and above users you will have to enable location permissions to be able to scan for your WiFi network For more information about the Amcrest Cloud app and its features visit amcrest com support 4 3 2 Amcrest View Pro Setup Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router Make sure your...

Page 20: ... WiFi device 2 2 Tap on Add Device to add a new device to your app 3 Tap on WiFi Camera 3 4 Select your connection type in this case select the left tab Set Up A New Camera On WiFi or Connect New Device on Android to begin adding the device to the app Tap Ethernet WiFi Setup to continue 4 ...

Page 21: ...ra Tap Next to continue 6 7 Scan the QR code on the back side bottom of the camera or manually enter the camera s serial number into the Enter camera S N serial number field Press Next to continue 7 8 Give the camera a name e g Garage Kitchen Living Room etc and provide the username and password for your camera The default username and will be admin Tap Next to continue Note You can tap on the ico...

Page 22: ...locate an SSID visit amcrest com androidP 8 11 The app will prompt you to change the password for your camera Enter a password between 8 and 32 characters and confirm the password Press OK to continue 12 Your camera is not set up and ready for use on the Amcrest View Pro app For more information about Amcrest View Pro and its functionalities visit amcrest com support For more information on altern...

Page 23: ...on how to best access your device from your computer Amcrest Surveillance Pro Amcrest Surveillance Pro is an abbreviation for Professional Surveillance System This software the most stable and recommended method of accessing your devices from your computer It is a free software provided by Amcrest that can provide a means of accessing all your devices in one central location without the use of a p...

Page 24: ...o bundle the PC NVR function with the software PC NVR turns your computer into an NVR and will utilize your hard drive HDD on your PC to store and access recorded video To proceed with the installation click Next Select the destination folder in which you would like recorded files to be retained To choose a folder click on the Browse button and select the folder Once a folder has been selected cli...

Page 25: ...ning the software directly after pressing finish select the Run Amcrest Surveillance Pro checkbox When complete click the Finish button to proceed Setting a Password After the installation of the Amcrest Surveillance Pro software you will need to set an administrator password This password will be set password for the admin account on the software When a valid password has been entered confirm the...

Page 26: ... the software If you do not wish to have to retype your password every time you log into the system click on the Remember Password checkbox If you wish to exit the software click Exit Main Interface Overview When you first log into the software you will be taken to the main interface of the software ...

Page 27: ... the IP address for your device it is recommended to download the Amcrest IP Config tool To get the Amcrest IP Config tool go to amcrest com downloads and click on the IP Config software link for either PC Windows or Mac OS Launch the IP Config tool and locate the IP address for your device The IP address will be listed in the IP field of the software After locating the IP address in the Amcrest I...

Page 28: ...mera as well as change the port number username and password To update the password remove the default password and type the new password in this field When done click on Save to save the information for the device Setting a Device to a Static IP For security purposes it is highly recommended to set the camera to a static IP address Setting your device to a static IP will ensure the stability and ...

Page 29: ...e device configuration menu under General click on the Network icon to access the network settings for your device In the Network Settings menu in the Mode section click on the Static radio button to set your device to a static IP Click Save and Apply to apply the network settings to your device ...

Page 30: ...vice navigate to the Home Page of the software and click on the LIVEVIEW icon located in the Basic section In the Organizations menu on the far right side of the live view screen double click the device you want to view to load the live feed into the viewer ...

Page 31: ...Function 1 Bit stream information and shortcut operation menu Please refer to the following contents for detailed information Enable disable local record Snapshot Enable disable audio Enable disable bidirectional talk Instant playback Digital zoom Close current window 2 Video window Real time video ...

Page 32: ...list Display device group and the corresponding channel Here you can create a new group and drag a device to it Right click a channel you can select main stream sub stream or quickly go to the device setup interface How to Setup PC NVR PC NVR allows your device to record directly to your computer s hard drive To setup PC NVR on your computer follow the instructions set provided below Note PC NVR i...

Page 33: ...pconfig to access the IPv4 Address for your computer When the IPv4 address for your computer has been located navigate back to the home page in the Amcrest Surveillance Pro software and click on the Devices icon located in the Settings menu ...

Page 34: ...ompt screen Lastly enter the username and password The username and password will both be admin When complete press Save and Continue to proceed The PC NVR entry will then be added into the Devices menu To enable PC NVR navigate to the Home Page and in the Settings menu click on the PC NVR icon Once the PC NVR tab opens you will find your PC NVR details select Remote Device ...

Page 35: ...nel window will appear select your camera from the Default Group or Custom Group list you ve created The camera will appear in the right screen check the IPCamera check box Click Save How to Setup Storage for PC NVR Recording Access the PC NVR menu and navigate to the Disk Manager tab in the far left corner of the screen ...

Page 36: ...n the drive within its minimum and maximum allowance Once you ve set a number between the possible storage sizes click Allocate A prompt window will appear to warn you the allocation may take several minutes and the application will restart after completion Click OK to begin the allocation You will notice the disk you selected will now have the allocated space you selected and at any point in time...

Page 37: ...ternally on the cameras main interface How to Setup Recording The Amcrest Surveillance Pro software allows you the opportunity to set your added device to record on motion or on continuous general recording You can also set recording schedules for your device Storage To begin setting up recording settings for your device a microSD card or PC NVR must be established to storage the recordings When a...

Page 38: ...lligent features to trigger recording Amcrest cameras do not currently support smart features However this is designated with an orange color in the software To begin setting a record schedule for your device click on the icon next to the day you want to schedule your record plan Clicking this button opens a screen that allows for recording periods to be set for each day and for each recording typ...

Page 39: ...ould like to view playback on Ensure the checkbox next to the device name and group name are checked In the Type dropdown box select which type of recording you would like to view To view all records make sure All is selected from the drop downbox Next ensure the correct stream is enabled in the Stream menu The default stream will be Main Stream Then select a specified date and time for the file a...

Page 40: ...nd a channel selection drop down menu to add or remove multiple channels as well as go full screen For more information on the Amcrest Surveillance Pro software and its functionality please refer to the full Amcrest Surveillance Pro user manual which can be found at amcrest com aspusermanual Access your camera and all its features and settings on your local network using Internet Explorer or Safar...

Page 41: ...xisting Windows PC into a fully featured professional video surveillance system For more details about Blue Iris software and its features please visit http blueirissoftware com Installation Blue Iris is a Windows based software it is not available for Mac or Linux For this reason it is recommended for these users to use Amcrest Surveillance Pro as previously outlined To install the Amcrest Blue I...

Page 42: ... to the I accept the terms in the license agreement statement Click Next to continue Choose a file destination in which you would like the Amcrest Blue Iris software to download If you would like to specify another path besides the default path click Change It is recommended to leave the default download path when installing the software To continue the installation click Next ...

Page 43: ...ct the features you do not want to install If your OS is 64 bit it is highly recommended to leave this option at 64 bit To continue click Next To begin installing the software click on the Install button and allow the software to download to your computer ...

Page 44: ... When the software has finished downloading click on the Finish button to launch the software Note if you do not wish to read the ReadMe file for the software uncheck the View the ReadMe file now checkbox ...

Page 45: ...version 59 95 allows you to use up to 64 cameras with all the added features of Blue Iris The Lite version allows you to use a single camera on the software with all the functionality of the software If you would like to purchase a license select which license you would like to use and a registration code will be sent to your email address When a valid key has been sent enter the key into the Lice...

Page 46: ...Tool The Amcrest IP Config Tool can be downloaded at the following web page amcerest com downloads In the All Downloads menu click on IP Config Software to begin the free download Once the download has completed installing locate the IP address associated with the device you would like to view in the browser This is the IP address that will be used in the Amcrest Blue Iris Software To add a device...

Page 47: ... Camera menu provide a name for your camera This can be a full name and a short name Select which type of camera is being added to the software and enable the options associated with your device Click OK to continue ...

Page 48: ... for your device If this is the first time using your camera the password will be admin Click OK to continue The next screen will be the settings menu for your device In this menu you can set Alerts Schedules PTZ Control General Video Audio and other settings associated with your device Click OK to continue The device will now be successfully connected to the Blue Iris software ...

Page 49: ... Safari 11 As an alternative other secondary browsers will also be functional for the web user interface such as SeaMonkey and Pale Moon web browsers SeaMonkey is compatible with Windows and Mac and is free to use Pale Moon is only compatible with Windows and Linux systems Conversely both browsers will require the use of a plugin like other web browsers Note Pale Moon users please use the 32 bit v...

Page 50: ...eaMonkey is a free and open source internet browser that serves as an excellent means of implementing the plugins required to access your device via a web browser SeaMonkey is compatible for both Windows and Mac Operating Systems It is a continuation of the former Mozilla Application Suite and is based on the same source code which itself grew out of Netscape Communicator and formed the base of Ne...

Page 51: ...heckbox next to the I accept the terms in the License Agreement checkbox Click Next to continue Choose the type of setup you prefer There are two types of setup Standard and Custom In this case it is recommended to run the standard setup since it is the most common This is selected by default in the wizard To continue click the Next button ...

Page 52: ...hen prompt you to install the software onto your computer Click the Install button to install the browser Allow the browser to install on your computer When it has finished installing click on Finish to launch the browser ...

Page 53: ... browser Enter this IP address into the SeaMonkey web browser to load the web user interface In the web user interface enter the login credentials for your device If this is the first time accessing the device the username and password will both be admin Click on Login If this is the first time logging into your device you will be prompted to modify the password for your device To modify the passw...

Page 54: ...and install the plugin prompt in the middle of the screen Click on Save File to being downloading the plugin and save the file to your computer The browsers Download Manager will appear showing the plugin file that was just downloaded Double click on the file in the download manager to begin installing the plugin to the SeaMonkey web browser ...

Page 55: ...gin when accessing them on a web browser This is normal as most higher megapixel cameras require different internal hardware to function Conversely this may pose a compatibility issue when accessing a lower megapixel camera in a web browser at the same time as the higher megapixel camera since the higher megapixel camera s plugins will take precedence over the lower megapixel camera s plugin How T...

Page 56: ...oads link section on the page and begin the installation process Click on the downloaded Pale Moon Setup file and run the setup wizard For purposes of these instructions we will be using Windows however other setup process will be similar Click Run to proceed to the setup wizard Click Next to begin Choose the type of setup you prefer There are two types of setup Standard and Custom In this case it...

Page 57: ...hen prompt you to install the software onto your computer Click the Install button to install the browser Allow the browser to install on your computer When it has finished installing click on Finish to launch the browser ...

Page 58: ...g Tool can be downloaded at the following web page amcerest com downloads In the All Downloads menu click on IP Config Software to begin the free download Once the download has completed installing locate the IP address associated with the device you would like to view in the browser Enter this IP address into the Pale Moon web browser to load the web user interface ...

Page 59: ... for your device To modify the password enter the new password you would like to use in the New Password field and confirm The password used should be between 8 and 32 characters long with a combination of letters and numbers Click Ok when done to log into the web user interface To view your device on the browser you will need to download the plugin To download the plugin click on the Please click...

Page 60: ... then be downloaded to the downloads folder and be shown in the Download Manager in the upper right hand corner of the browser To launch the plugin click on the and click on the webplugin exe file in the download manager The browser will then show the live feed of your connected device in the web user interface ...

Page 61: ... accessing a lower megapixel camera in a web browser at the same time as the higher megapixel camera since the higher megapixel camera s plugins will take precedence over the lower megapixel camera s plugin How To Access a Device Using the Google Chrome Extension Web based access for Amcrest device can be utilized in Google Chrome using the Amcrest Web View Chrome App This is an app designed by Am...

Page 62: ...s In the All Downloads menu click on IP Config Software to begin the free download Once the download has completed installing locate the IP address associated with the device you would like to view in the browser Enter this IP address into the Chrome web browser to load the web user interface In the web user interface enter the login credentials for your device If this is the first time accessing ...

Page 63: ...sword enter the new password you would like to use in the New Password field and confirm The password used should be between 8 and 32 characters long with a combination of letters and numbers Click Ok when done to log into the web user interface The app will then show the live feed of your connected device in the web user interface ...

Page 64: ...anent solution to the issue but currently we recommend using a previous version of Firefox such as Firefox 49 0 2 For more information on how to revert to Mozilla Firefox 49 0 2 refer to the instructions provided below Reverting to FireFox 49 0 2 To use the Firefox web browser with your device a previous version such as 49 0 2 is recommended You can download the previous version of Firefox by clic...

Page 65: ...ndard setup since it is the most common This is selected by default in the wizard To continue click the Next button The wizard will then prompt you to install the software onto your computer Click the Install button to install the browser When the installation is complete click on the finish button to automatically launch the browser ...

Page 66: ...utomatic updates are applied to the browser If an automatic update were to occur the browser will revert to the most current version of the FireFox web browser which will prevent the use of plugins on your browser To prevent automatic updates from occurring please refer to the following In the web browser click on the settings menu located at the top of the screen Then in the settings menu click o...

Page 67: ...ce Using FireFox Before accessing your device using Mozilla Firefox ensure you are using the correct version of Firefox As discussed previously later versions of Firefox may prevent the use of plugins which are needed to access your device Verify the Correct Version of Firefox is Being Used To verify the correct version is being used click on the settings menu located at the top of your screen and...

Page 68: ...lugins not to work on the browser Accessing the Web User Interface To access the web user interface locate the IP address for your device using the Amcrest IP Config Tool The Amcrest IP Config Tool can be downloaded at the following web page amcerest com downloads In the All Downloads menu click on IP Config Software to begin the free download Once the download has completed installing locate the ...

Page 69: ...d password will both be admin Click on Login If this is the first time logging into your device you will be prompted to modify the password for your device To modify the password enter the new password you would like to use in the New Password field and confirm The password used should be between 8 and 32 characters long with a combination of letters and numbers Click Ok when done to log into the ...

Page 70: ...ease click here to download and install the plugin prompt in the middle of the screen Click on Save File to being downloading the plugin The webplugin exe file will save to your downloads folder To install the plugin click on the downloads icon and click on the webplugin exe to install the plugin on your computer ...

Page 71: ... IP address for your device into the browser and log into the web user interface with your device s login credentials Click on the Activate MMX icon in the middle of the screen to activate the plugin The browser will then need to run the MMX plugin Click on Allow and Remember to allow the browser to run the MMX plugin ...

Page 72: ...se refer to the information provided below Locate the IP address for your device using the Amcrest IP Config Tool The Amcrest IP Config Tool can be downloaded at the following web page amcerest com downloads In the All Downloads menu click on IP Config Software to begin the free download Once the download has completed installing locate the IP address associated with the device you would like to v...

Page 73: ...r device you will be prompted to modify the password for your device To modify the password enter the new password you would like to use in the New Password field and confirm The password used should be between 8 and 32 characters long with a combination of letters and numbers Click Ok when done to log into the web user interface To view your device on the browser you will need to download the plu...

Page 74: ...74 Click Run to download the plugin The browser will then show the live feed of your connected device in the web user interface ...

Page 75: ...om the drop down box click the checkbox next to Server Type and then click the Save button on the bottom right 8 To set a custom DDNS name fill out the Domain Name field and click Save 9 Write down the entire Domain Name field including the white text that says AmcrestDDNS com 10 Click the UPnP menu item on the left hand menu and click the enable checkbox at the top 11 While in the UPnP menu doubl...

Page 76: ... before proceeding to the next step 11 Go to http www canyouseeme org and check to ensure each of the port numbers specified in step 10 is open 12 Write down the manufacturer name brand and model name for the router that the camera is connected to and then proceed to http www portforward com on your web browser 13 Open the port forwarding guide section on the left hand side menu 14 Find the router...

Page 77: ... using the menu button on the top of the page You can also use the Amcrest Cloud app on iOS and Android to add more cameras play recordings and view your camera live from anywhere For more information visit amcrest com support 5 For additional assistance please contact us at www amcrest com or give us a call at 1 888 212 7538 Step by step video tutorials available at http www amcrest com videos 4 ...

Page 78: ...gin credentials default username and password are both admin If this is your first time logging into the camera you will be prompted to change your password Please select a password that is at least 8 characters long and one that uses a combination of uppercase letters lowercase letters and numbers When opening the camera s interface the browser may prompt you to install a plugin The plugins are n...

Page 79: ...llows the user to select which stream type and which protocol they want to choose Section 2 The functions bar allows the user to perform different camera functions while in live mode See the table below for an explanation of the different functions available Button Function Name Function Description Digital Zoom Click this button to activate the zone selection function This allows the user to use ...

Page 80: ...ast saturation and hue for the live feed s picture Adapt Original Size This button allows the user to switch between displaying the original size of the stream in its set resolution or to adapt to the size of the monitor display the feed is being viewed on Full Screen This button allows the user to make the live feed go into full screen mode Double click the mouse or click the ESC button to exit f...

Page 81: ...m 1 to 8 8 being the fastest The zoom and focus buttons allow the user to zoom in and out focus and just the camera s image on the live screen The dropdown box under PTZ Function allows the user to configure presets scans tours etc Preset allows the user to designate specific PTZ positions for the camera To create and manage presets follow the steps below o Configure the camera positioning as need...

Page 82: ...via an auxiliary device This function may vary model to model and may not be available in every model camera To establish an assistant preset follow the steps provided below o From the PTZ Function dropdown box select Assistant o Ensure you have a preset initially setup for the camera o Input the preset value and click Aux On o To stop the pattern Aux Off Position ABS allows the user to set horizo...

Page 83: ...date range From here the user can download these videos to their PC Trim Panel This panel allows the user to trim playback video for download By specifying time stamps the user can trim down Recorded Video Panel This panel allows the user to specify what type of video they would like to playback and it also allows the user to select where to start playback from The buttons on the bottom right allo...

Page 84: ... tab allows the user quick access to the Amcrest Cloud website At this website amcrestcloud com users can register for new accounts as well as view or modify existing accounts For more information on Amcrest Cloud visit amcrest com support ...

Page 85: ...tain menu items PTZ Control Panel This panel allows the user quick access to PTZ functions Note To view additional information about any of the information in the menu click the button near the top right corner In the rest of section 5 4 we will be exploring all the different menus that are available through web access 5 5 1 Camera This menu section allows the user to change different camera setti...

Page 86: ...right Please note the video may become hazy if the value is too high The recommended value ranges from 40 to 60 Contrast This slider is used to adjust playback and recorded video window contrast The value ranges from 0 to 100 The default value is 50 The larger the number is the higher the contrast is You can use this function when the whole video brightness is OK but the contrast is not correct Pl...

Page 87: ...he Save button 5 5 1 1 2 Exposure This menu allows users to select and adjust key exposure features For more information on the items listed in this menu refer to the information provided below Profile This dropdown box allows the user to select which profile to modify The 3 options are Day Night and Normal Anti Flicker These radio buttons allow the user to select what type of antiflicker technolo...

Page 88: ... stream The different options in this menu are auto indoor outdoor ATW customized sodium lamp sunny night For more information on the items listed in this menu refer to the information provided below o Auto Allows the user to automatically set white balance settings based on surrounding environments o Indoor Allows the user to set preset settings for indoor use o Outdoor Allows the user to set pre...

Page 89: ...he user to adjust the zoom speed of the lens The default should be 100 but it can range from 0 100 Mode This dropdown menu is used to set focus settings for the camera The items listed in this menu are as follows o Auto Allows the user to set auto focus settings for the camera o Semi Auto Allows the user to set focus settings as well as having the camera automatically detect optimal focus settings...

Page 90: ...t defog settings To reset to default settings you can also click the Reset Defaults button To refresh the screen click on Refresh To save the settings click the Save button 5 5 1 1 9 PTZ Control Panel This option provides the user quick access to their PTZ settings Use the video screen in the configuration menu to monitor PTZ operations The arrows on the PTZ control panel allow the user to move th...

Page 91: ...ull Time means that the system sticks to one profile the entire time it is running Schedule allows the user to dictate which times of the day are designated for the day profile and the night profile To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 5 2 Video Below is a screenshot that shows the Vid...

Page 92: ... allows the user to verify if the video has been tampered with Watermark Character This field allows the user to set the watermark s text The default string is Digital CCTV The maximum length is 85 characters This string can only include numbers characters and underscores Network Self adaption This menu allows the user to open or close network self adaption settings Sub Stream is a lower quality s...

Page 93: ... 2 2 Overlay Below is a screenshot that shows the Overlay tab in the Video menu item The menu on the left allows the user to select which overlay to modify Privacy Masking Channel Title Time and Text Overlay can all be modified in this menu For Privacy Masking use the Draw tool to draw areas on the live view screen that you wish to mask Each area can be denoted with a specific color is necessary T...

Page 94: ... live screen For Channel Title the radio button enables or disables the feature The Input Channel Title field allows the channel title to be modified For Time the radio button enables or disables the feature Clicking the Display Weekdays checkbox will show the weekday at the end of the timestamp For OSD info the Input Text box allows the user to enter multiple lines of text as needed and the Text ...

Page 95: ... the Path tab in the Video menu item The Live Snapshot field allows the user to select where to save live snapshots to Click the Browse button to select a different destination folder The Live Record field allows the user to select where to save live recordings to Click the Browse button to select a different destination folder The Playback Snapshot field allows the user to select where to save pl...

Page 96: ...e user to select what audio format the audio should be recorded in Sampling Frequency This dropdown box allows the user to select a sampling frequency for the audio The options are 8k and 16k 16k audio sampling allows for higher sound quality Audio in Device This field allows the user to select what source to get audio from The default is the camera s built in mic Alternatively the line in mic can...

Page 97: ...lt one Mode Static vs DHCP This radio button allows the user to choose between a static IP address and a dynamic IP address DHCP stands for Dynamic Host Configuration Protocol and this enables the camera to automatically obtain an IP address from another network device such as a server or more commonly a router When the DHCP function is enabled the user cannot modify the IP address Subnet Mask or ...

Page 98: ...the camera This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app It is enabled by default Status This field displays the status of the P2P connection Once the camera is connected to a device this field should display the word Online S N This field displays the Token ID for the camera The Token ID can be used to manually enter the camera s informa...

Page 99: ...ld designates the Real Time Streaming Protocol RTSP port number The default value is 554 HTTPS This field enables the use of the HTTPS protocol for accessing the camera HTTPS Port This field designates the Hypertext Transfer Protocol Secure HTTPS port number The default value is 443 To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save th...

Page 100: ...it must be renewed every year A renewal reminder email will be sent to the email entered in the username field below Below is a screenshot of the DDNS settings screen configured to AmcrestDDNS To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 6 4 IP Filter This screen allows for the filtering of IP...

Page 101: ...to the server Username This field allows the user to enter the SMTP username Password This field allows the user to enter the password associated with the SMTP username Sender This field allows the user to enter the sender email address This email address will be the one that sends out all emails pertaining to the alerts and alarm emails sent by the camera Authentication This dropdown box allows t...

Page 102: ...Router State This field shows the UPnP status and has two options Unknown This means that UPnP mapping has failed Successful This means that UPnP mapping has succeeded Port Mapping List This table is used to show how the ports for each protocol listed below have been remapped by the UPnP protocol o The first column shows the checkboxes to enable the corresponding service on the table o The second ...

Page 103: ...The port can range from anywhere from 1 to 65535 Read Community This field shows which SNMP community has read access Write Community This field shows which SNMP community has write access Trap Address This field allows the user to write in a trap address Trap Port This field allows the user to write in a trap port number The trap port number should not be the same as the SNMP port To reset to def...

Page 104: ...o auto accept IP addresses and sub device IDs to the system Below is a screenshot of this menu To enable this feature click the Enable checkbox Enter the IP address of the device you wish to auto register the port number of that device and the sub device ID The sub device ID can be the device ID of the unit being registered To reset to default settings click the Reset Defaults button To refresh th...

Page 105: ...D Search SSID This button allows the user to search for more SSIDs Refresh This button obtains the most recent WiFi network information To connect to a WiFi network click the line item for your WiFi network and enter the WiFi password Click on Connect to connect the camera to your WiFi network Allow the device to connect to your WiFi network Once complete the SSID field will show a green Connected...

Page 106: ...he network Below is a screenshot of the QoS screen Below is an explanation of the fields on the QoS screen Realtime Monitor This field allows the user to enter in a priority value for real time monitoring packets The range is between 0 63 Command This field allows the user to enter in a priority value for command packets The range is between 063 To reset to default settings click the Reset Default...

Page 107: ...s and then check the box to enable HTTPS For more information on how to setup HTTPS in the web user interface visit https www youtube com watch v gkjlaf Iuso 5 7 PTZ This menu allows the user to set PTZ presets tours scans patterns pan settings and other PTZ related functions to the camera Below is a screenshot of this menu ...

Page 108: ... This is set in degrees and ranges from 20 30 Please enable coordinates in the overlay tab to see any PTZ coordinates in the live feed o Time Task Allows the user to set scheduled periods for PTZ presets to occur To set a schedule click the Enable check box and select the time task action from the Task Set menu If you want the time task to automatically return to a specific position in a certain p...

Page 109: ...ows the user to control the speed at which the camera moves The values range from 1 to 8 8 being the fastest The zoom and focus buttons allow the user to zoom in and out focus and just the camera s image on the live screen To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 8 Event This menu section ...

Page 110: ...elow is an explanation of the fields on the Motion Detect tab Enable This checkbox enables motion detection for the camera Schedule Clicking this button opens a weekly schedule that can be used to set times ...

Page 111: ... expired Detection Area Clicking this button opens a pop up screen that can be used to set detection areas o When the setup button is clicked a live stream of the video is shown The user can then set up to 4 regions each with their own region name sensitivity 1 100 and threshold 1 100 Each region has a specific color and the region selector tool is displayed when the mouse is moved to the top of t...

Page 112: ...checkbox allows the user to enable the camera to send an email when a motion detection alarm is triggered PTZ This checkbox allows the user to enable PTZ events to be sent from the camera This event can be sent via email alerts or via the web interface directly Snapshot This checkbox allows the user to enable the camera to take a snapshot when a motion detection alarm is triggered To reset to defa...

Page 113: ...arm Delay This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be Send Email This checkbox allows the user to enable the camera to send an email when a video tampering alarm is triggered PTZ This checkbox allows the user to enable PTZ events to be sent from the camera This event can be sent via email alerts or via the web interface directly ...

Page 114: ...lower the sensitivity the more audio variance is required to trigger an alarm Enable Intensity Change This checkbox enables the user to adjust sensitivity and threshold settings for audio detection o Sensitivity The higher the sensitivity the more likely that audio will trigger an alarm o Threshold The lower the threshold the more likely that audio will trigger an alarm Schedule Clicking this butt...

Page 115: ... the screen prompt alarm upload email will not be activated again After 10 seconds if system detects another alarm signal it can generate a new alarm since the anti dither time has expired Record This checkbox allows the user to enable the camera to record video when an audio detection alarm is triggered Record Delay his field specifies in seconds how long the delay between alarm activation and re...

Page 116: ...aken or the camera can begin recording For example if the anti dither time is set to 10 seconds each alarm may last 10 seconds if the local alarm is activated During the process if the system detects another local alarm signal at the fifth second the buzzer tour snapshot record channel functions will begin another 10 seconds while the screen prompt alarm upload email will not be activated again Af...

Page 117: ...he fields on the SD Card settings tab Event Type This dropdown box allows the user to select which SD card abnormality to set event triggers for The 3 options are No SD Card SD Card Error and Capacity Warning Enable This checkbox enables the SD Card abnormality trigger for the camera Relay Out This checkbox allows the user to enable the camera to trigger an alarm when an SD Card abnormality is det...

Page 118: ...elay This field specifies in seconds how long the delay between alarm activation and relay alarm activation should be To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 8 4 3 Illegal Access This tab allows the user to set the camera s response to an Illegal Access related abnormality Below is a scre...

Page 119: ...s tab Record Type These checkboxes allow the user to select which recording type they want to configure on the schedule There are 3 types of recordings o General General recording means that the camera captures all footage for the specified time period General recording is represented by the color green o Motion Motion Detection recording means that the camera captures only footage when the motion...

Page 120: ...hots when the motion detection alarm is activated Motion recording is represented by the color yellow o Alarm Alarm means that the camera only takes snapshots when an alarm is activated Alarm recording is represented by the color red Snapshot Recording Schedule To specify a snapshot range first select the type of snapshot desired then click and drag on time bar for the desired date To edit multipl...

Page 121: ...ect days to designate as holidays Once a day is designated it can be customized to stop recording or snapshots for that day by using the Record and Snapshot checkboxes To refresh the page click the Refresh button To save the settings click the Save button 5 9 2 Destination This menu controls where recorded media is stored There are 4 tabs in this menu Path SD Card FTP and NAS 5 9 2 1 Path This tab...

Page 122: ... SD Card tab Below is an explanation of the fields on the SD Card settings tab Device Name This column designates the name of the SD card that is currently in the camera Status This column designates the status of the SD card Attribute This column designates the read write attributes for the SD card By default this is Read Write Used Capacity Total Capacity This column shows the available memory o...

Page 123: ...s field allows the user to specify a remote directory on the FTP to send the recorded media to Emergency Store on SD Card This checkbox allows the camera to store recorded media on the SD card in case the FTP server is unavailable To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 9 2 4 NAS This tab...

Page 124: ...camera should do when the disk is full There are 2 options Overwrite or Stop Record Mode This set of radio buttons allows the user to designate the recording mode The options are Auto Manual and Off Record Stream This dropdown box allows the user to specify which stream to record The options are main stream and sub stream To reset to default settings click the Reset Defaults button To refresh the ...

Page 125: ...age This dropdown box allows the user to change the language used in the camera Video Standard This dropdown box allows the user to select either the NTSC or PAL video standard To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To save the settings click the Save button 5 10 1 2 Date Time This tab is where the user can configure the date and t...

Page 126: ...Port This field allows the user to enter in the port number for the NTP server Update Period This field allows the user to enter in the update period time This number designates how frequently the camera pings the NTP server to ensure it has the correct time The range is from 0 30 minutes To reset to default settings click the Reset Defaults button To refresh the page click the Refresh button To s...

Page 127: ... the user to set basic RTSP and SSH authentications for the camera Below is a screenshot of this menu Below is an explanation of the settings in the RTSP Authentication field RTSP Authentication Allows the user to set basic and digest RTSP authentications To save an authentication to the camera click on the Save button SSH This checkbox allows the user to enable secure shell authentication protoco...

Page 128: ...settings click the Export button 5 10 6 Auto Maintain This screen allows the user to set auto maintenance settings for the camera Below is a screenshot of the Auto Maintain screen Below is an explanation of the fields on the Auto Maintain screen Auto Reboot This checkbox allows the user to enable the auto reboot function The dropdown box and field to the right of this checkbox allow the user to sp...

Page 129: ...he firmware file has been imported click Upgrade The device will reset return to the web user interface The upgrade is now complete Note When upgrading the camera s firmware do not disconnect the internet or power from the camera 5 11 Information This menu section allows the user to view information about the camera for reference purposes 5 11 1 Version This screen allows the user to see various i...

Page 130: ...ear the log click the Clear button 5 11 2 1 Remote Log This tab allows the user to enable and access remote logs within the camera Below is a screenshot of this menu To use this menu check the enable check box to enable remote log functionality Enter the IP address port number and device number of the device you would like to pull remote logs from To save your settings click Save If you would like...

Page 131: ...n allows the user to see which users are online Below is a screenshot of the Online Users screen 5 11 4 Life Statistics This menu allows users to see full life details of the camera Below is a screenshot of the items found in this menu ...

Page 132: ...w the user to narrow down which alarms they want to see in the alarm log Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt Click the Browse button to search for a custom alarm sound to use 5 6 Logout Clicking the logout button will log out...

Page 133: ...Date Time tab Click on PC Sync to sync the date and time Click Save to save and apply the new date and time settings 5 Motion detection does not work Below are a few possible reasons why this may be occurring The motion detection time period may be incorrectly configured Motion detection zone setup is not correctly configured Motion detection sensitivity is too low 6 Web Access isn t working Below...

Page 134: ...f Terms Abnormality Any malfunction in terms of storage of data to the SD card Alarm Delay The gap in time between alarm activation and Relay alarm activation Alternate Gateway The node on the computer network that the network software uses when an IP address does not match any other routes in the routing table and when the default gateway is not available Anti Dither This time value controls how ...

Page 135: ...andard for electronic mail e mail transmission Static IP An IP address that does not change Sub Stream Sub Stream is an alternative streaming protocol for the camera Sub stream uses less bandwidth and attempts to keep fluency high at the expense of quality Subnet Mask a 32 bit number that masks an IP address and divides the IP address into network address and host address TCP IP TCP IP stands for ...

Page 136: ...in accordance with provided instructions and the antenna s used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter End users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF ...

Page 137: ... concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ T11363 2006 standard During the environmental friendly use period EFUP period the toxic or hazardous substance or elements contained in products will not leak or mutate so that the use of these substances or elements will not result in any severe environment...

Page 138: ...uch kind of substances or elements please return to the corresponding local authorities to process according to your local government statutes Note To view setup videos for many of the steps outlined in this guide go to http amcrest com videos This user manual is for reference only Slight differences may be found in the user interface All the designs and software here are subject to change without...

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