AmazonBasics 150-Sheet Autofeed
Micro-Cut Paper Shredder
B07NY1JMSS • B07NY1H9PX
TROUBLESHOOTING GUIDE
EN
WARNING: DO NOT ATTEMPT TO REPAIR BY OPENING THE SHREDDER HEAD. THIS WILL COMPLETELY VOID THE PRODUCT WARRANTY.
!
RED light indicates paper in paper tray
cannot be grabbed into shredding slot.
Open lid to make sure papers are
unfolded and positioned properly.
Min
45
1)
Make sure power cord is plugged
into a functioning 220V~240V
standard household power outlet.
2)
Check if the blue Power On icon
is lit.
3)
Check the bin is not open.
If Overheat icon is lit in red, turn shred-
der off and let it cool down for 45
minutes. Turn shredder on, check icon
light again, and restart shredding only
when icon light is not lit.
No-power to the shredder
Overheat
Cool down
Shredder does not feed or shred paper
Check power outlet
Check main power switch
located at back of machine
Shredder is jammed or runs continuously
If Feed Error icon is lit
Auto-Feed mode:
•
Open lid, remove the remaining
stack of paper and carefully pull the
jammed paper out of the cutters.
•
Remove folded papers, staples and
clips.
•
Remove any materials with adhe
sive labels.
•
Make sure papers are positioned
properly. Staples must be placed in
either top left or top right of paper
tray.
sta
pled paper
s
sta
pled paper
s
jumbo clips
folded sheets
un
op
ened
mail/env
elo
pe
s
no
staples in cen
te
r
Power Off then pull paper side to
side
• Position credit card or small piece of
paper over the credit card section of
the Feeder (center position).
• Try again.
Shredder does not feed or shred credit card or small piece
of paper
Warning: DO NOT USE ANY
SPRAY CANS OR AEROSOLS.
!
Shredder is jammed and runs in “Reverse” mode only /
Overload icon is lit in red
1)
Press the reverse button ( ) for
5 sec.
2)
Turn off shredder then pull paper side
to side to remove jammed paper (as
much as possible).
3)
Reduce the number of sheets being
fed (count pages to be sure not to
exceed the maximum sheet count).
1)
Turn off shredder.
2)
Apply shredder oil to the feed slot
(shredder oil not included). Let oil
soak in to paper and machine for 30
minutes.
3)
Set the Power button to Auto/On.
4)
Press forward button ( ) or use
thick paper stock/ greeting card to
manually activate the shredder into
cutting mode o push the jam through.
5)
Reduce the number of sheets being
fed (count pages to be sure not to
exceed the maximum sheet count).
Refeed the paper.
Reverse for 5 sec
Turn off shredder
Press “Forward”
Reduce sheets
Apply shredder oil and
wait for 30min.
Use thick paper to
push jam through
Feed in the center
Or
Turn on shredder
Manual-Feed mode:
With stubborn situations where the reverse function does not help, follow the steps below:
Min
30
