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MN-29756 (R

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. 5) • 12/17

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Model:

500-TH-II
750-TH-II
1000-TH-I
1000-TH-II

767-SK
1767-SK
1000-SK-I
1000-SK/II

• Installation
• Operation
• Maintenance

W164 N9221 Water Street  •  P.O. Box 450

Menomonee Falls, Wisconsin 53052-0450 U.S.A.

PHONE:

 262.251.3800  •  800.558.8744 

U.S.A. / CANADA

FAX:

 262.251.7067  •  800.329.8744 

U.S.A. ONLY

www.alto-shaam.com

Consult instructions 

for operation and use.

1000-SK-I 

Sown with optional 
burgundy exterior

1000-TH-I

1000-TH-II 

500-TH-II 

1767-SK

767-SK

Cook, Hold, Smoke Oven

Manual Control

Summary of Contents for 1767-SK

Page 1: ... W164 N9221 Water Street P O Box 450 Menomonee Falls Wisconsin 53052 0450 U S A PHONE 262 251 3800 800 558 8744 U S A CANADA FAX 262 251 7067 800 329 8744 U S A ONLY www alto shaam com Consult instructions for operation and use 1000 SK I Sown with optional burgundy exterior 1000 TH I 1000 TH II 500 TH II 1767 SK 767 SK Cook Hold Smoke Oven Manual Control ...

Page 2: ...ion 21 Start up Operation 21 Cook Hold Smoke Instructions 22 General Holding Guidelines 24 Care and Cleaning Care and Cleaning Instructions 25 Preventative Maintenance Checklist 27 Sanitation Food Safety 28 Internal Food Product Temperatures 28 Service How to Test Sensor Integrity 29 Troubleshooting Error Codes 30 Cook Hold 500 750 1000 TH II Service Views 31 1000 TH I Service Views 33 Electronic ...

Page 3: ...anty Registering your equipment will allow you to receive notifications about software updates and additional product information NOTE Your personal information will not be shared with any other company ALTO SHAAM 24 7 EMERGENCY REPAIR SERVICE Call 800 558 8744 to reach our twenty four hour emergency service call center for immediate access to local authorized service agencies outside standard bus...

Page 4: ...lto Shaam Tech Team Service Department if you have any questions concerning installation operation or maintenance 1 800 558 8744 servicedept alto shaam com CAUTION Appliance and accessories may be heavy To prevent serious injury always use a sufficient number of trained and experienced workers when moving or leveling appliance and handling accessories Environmental Conditions Operational Environmen...

Page 5: ...damage and request an inspection Mail a written confirmation to the carrier s office with the time date and the person called 7 Save any packages and packing material for further inspection by the carrier 8 Promptly file a written claim with the carrier and attach copies of all supporting paperwork Alto Shaam will continue our policy of assisting our customers in collecting claims which have been pro...

Page 6: ...e for training operators Additional manuals are available from the manufacturer Read all instructions in this manual carefully before installing this appliance using the appliance or performing routine maintenance Following procedures other than those indicated in this guide to use and clean the appliance is considered inappropriate and may cause damage injury or fatal accidents in addition to voi...

Page 7: ...eference only and are intended for use by qualified and trained technicians This manual should be considered a permanent part of this appliance This manual and all supplied instructions diagrams schematics parts lists notices and labels must remain with the appliance if the item is sold or moved to another location NOTICE Indicates information considered important but not hazard related e g message...

Page 8: ... hood must be switched On when the appliance is in use to avoid the build up of combustion gases Failure to do so may result in serious injury death or property damage Accumulations on the main burners of gas appliances can result in firing out of normal sequence This delayed ignition creates an alarmingly loud sound If your appliance makes an especially loud noise when starting up shut down the ap...

Page 9: ...ered representative of all oven models in the line Smoker resulted in a total of 0 21 milligrams per cubic meter Based on these results hood installation and or outside venting should not be a requirement in most areas Verify local codes for locations where more restrictive codes are applicable WARNING Improper installation alteration adjustment service cleaning or maintenance could result in prop...

Page 10: ...with optional bumper Electrical Connection Pass Through Option Electrical Connection Pass Through Option Electrical Connection Shown with optional bumper 25 5 8 651mm 54 1 8 1373mm 3 5 8 91mm 23 5 8 600mm 26 5 8 676mm 28 13 16 732mm 24 1 8 612mm 17 432mm 34 864mm 31 5 8 802mm 28 9 16 726mm 79 2006mm 34 7 8 886mm 33 3 8 848mm with optional 3 1 2 89mm casters 35 1 4 894mm with optional 5 127mm caste...

Page 11: ...s Through Option 1000 TH II 25 1 16 636mm 72 3 4 1847mm 34 1 2 876mm 51 1294mm Electrical Connection 73 7 8 1877mm with optional 3 1 2 89mm casters 75 1 2 1917mm with optional 6 152mm legs Pass Through Option Electrical Connection 34 864mm 17 432mm 31 5 8 802mm 22 1 2 572mm 20 1 2 521mm 23 15 16 608mm 6 13 16 172mm 75 5 8 1920mm with 5 127mm casters 72 1 4 1835mm Electrical Connection 24 1 8 613mm...

Page 12: ... ft 1524mm 230V 8 ft 2438mm 767 SK 27 1 16 686mm 25 11 16 651mm 23 5 8 600mm Shown with optional bumper Electrical Connection 28 5 8 726mm 34 7 8 886mm 56 3 4 1441mm 54 1 16 1373mm 11 5 8 295mm 31 3 4 807mm 24 1 8 613mm 58 9 16 1487mm Electrical Connection 61 15 16 1572mm with 5 127mm casters 6 13 16 172mm 60 11 16 1540mm with optional 3 1 2 89mm casters 62 1 8 1577mm with optional 6 152mm legs 32...

Page 13: ...22 1 2 572mm 51 1294mm 5 1 8 130mm 40 3 16 1021mm with 3 1 2 89mm casters 34 1 2 876mm 38 1 2 977mm with optional 2 1 2 casters 41 15 16 1064mm with optional 5 casters 41 7 8 1063mm with optional 6 legs Electrical Connection 20 1 2 521mm 23 1 2 597mm 31 5 8 802mm 26 7 8 683mm Cord Length 230V 8 ft 2438mm 37 940mm Shown with optional bumper 1000 SK II Model 1000 SK I 1000 SK II Net Weight 377 lb 17...

Page 14: ...p Pan 1 7 8 48mm deep with drain 1 11 16 43mm deep with drain 1 5 8 41mm deep without drain 1 7 8 48mm deep without drain 4 102mm extra deep 14831 1014684 14831 1014684 5005616 11906 15929 5005616 11906 15929 Legs 6 152mm Flanged set of four 5011149 5011149 5011149 5011149 Pan Grid Wire 18 x 26 pan insert PN 2115 PN 2115 PN 2115 Security Panel w Key Lock 5013939 5013936 5013934 5013935 Shelf Stain...

Page 15: ...15879R 15881R 15879R 15881R Drip Pan 1 7 8 48mm deep with drain 1 11 16 43mm deep with drain 1 5 8 41mm deep without drain 1 7 8 48mm deep without drain 4 102mm extra deep 14831 1014684 14831 1014684 5005616 11906 15929 5005616 11906 15929 Legs Flanged 6 152mm set of four 5011149 5011149 5011149 5011149 Pan Grid Wire 18 x 26 pan insert PN 2115 PN 2115 PN 2115 PN 2115 Security Panel with key lock 5...

Page 16: ...sing one screw and two flat washers that are included with the stacking kit Use template 68696 to locate set screw hole Drill with 30 Bit and Tap 8 32 NOTE The flange on the stacking posts must face the outside of the appliance 3 Remove the four top mounting screws from the lower appliance Place the upper appliance which has the stacking posts installed on top of the bottom appliance Center the top ...

Page 17: ...l this oven can cause improper function and will result in the uneven baking with products consisting of semi liquid batter Restraint requirements mobile equipment Any appliance that is not furnished with a power supply cord but that includes a set of casters must be installed with a tether Adequate means must be provided to limit the movement of this appliance without depending on or transmitting...

Page 18: ... attached to the back of drip tray holder B 2 Remove backing on double sided tape A 3 Put screws C through holes and attach drip tray holder B to unit 4 Optional apply a line of food grade silicone caulk along top edge of drip tray holder B to seal 5 Place drip tray D in drip tray holder B A B C D W ARNING Failure to properly install the drip tray can or will cause major equipment damage and will ...

Page 19: ...al electrical codes This will assure a safe and trouble free installation WARNING To prevent serious injury death or property damage All electrical connections must be made by a qualified and trained service technician in accordance with applicable electrical codes This appliance must be adequately grounded in accordance with local electrical codes or in the absence of local codes with the current...

Page 20: ...230 1 50 60 10 4 2 4 1000 TH II 120 1 60 17 0 1 9 208 240 1 60 14 5 11 5 3 0 2 7 No cord or plug 230 1 50 60 10 5 2 4 1000 TH I 208 240 1 60 28 9 22 2 6 0 5 3 No cord or plug 230 1 50 60 21 3 4 9 No cord or plug 767 SK 120 1 60 16 0 1 9 208 240 1 60 16 0 13 0 3 3 3 0 No cord or plug 230 1 50 60 12 2 2 8 1767 SK 208 240 1 60 31 0 25 0 6 4 6 0 No cord or plug 230 1 50 60 24 3 5 6 1000 SK I 208 240 1...

Page 21: ... shelves position shelves with the curved end up and toward the rear of the appliance Re install drip pan 7 Operate the oven without food for a period of two 2 hours at a temperature of 300 F 149 C to remove surface oils and any accompanying odor The appliance is now ready for operation Fahrenheit F Celsius C The factory default is Fahrenheit To change to Celsius 1 Press and hold the Temperature D...

Page 22: ...t Cooking Indicator Light On Off Power Switch Hold Knob Cook Knob Digital Display Heat Indicator Light I o I o Up Down Arrow Keys Temperature Display Button Time Key Holding Indicator Light Cooking Indicator Light On Off Power Switch Hold Knob Cook Knob Digital Display Heat Indicator Light Smoke Timer Smoke Indicator Light Cook Hold Cook Hold Smoke ...

Page 23: ... adjust cooking timer as needed WARNING Fire Hazard The use of improper materials for the smoke function could result in a fire which may lead to personal injury or property damage Do not use sawdust for smoking Do not use wood chips smaller than 1 2 13mm diameter Use Alto Shaam approved wood chips for the smoke function in this appliance 7 Load wood chip container Smoker only Take one container l...

Page 24: ...r a maximum of 1 to 2 minutes must be the only time period allowed for the initial heat to be released from the product Most Halo Heat Holding Equipment is provided with a thermostat control between 60 F and 200 F 16 C to 93 C If the unit is equipped with vents close the vents for moist holding and open the vents for crisp holding Holding Temperature Range Meat Fahrenheit Celsius Beef Roast Rare 1...

Page 25: ...s Failure to observe this precaution will void the warranty Always use the proper cleaning agent at the manufacturer s recommended strength Contact your local cleaning supplier for product recommendations Cleaning Materials Cleaning can usually be accomplished with the proper cleaning agent and a soft clean cloth When more aggressive methods are needed use a non abrasive scouring pad on difficult a...

Page 26: ... is completely dry Replace side racks and shelves 9 Wipe door gaskets and control panel dry with a clean soft cloth 10 Interior can be wiped with a sanitizing solution after cleaning and rinsing This solution must be approved for use on stainless steel food contact surfaces 11 To help maintain the protective film coating on polished stainless steel clean the exterior of the cabinet with a cleaner ...

Page 27: ...if applicable Visually inspect the smoke element if applicable If any visual signs of deformation cracks or breaks are seen remove the oven from service and contact a factory authorized service technician for service Confirm proper current draw of heating elements Test heating elements for electrical short to ground Replace repair as needed Inspect the condition of the plug and cord and replace if...

Page 28: ...s personal hygiene proper handling of raw foods cooking to a safe internal product temperature and the routine monitoring of internal food temperatures from the time the food is received through the time the food is served A controlled holding environment for prepared foods is just one of the important factors involved in the prevention of food borne illnesses Temperature monitoring and control du...

Page 29: ...on by Alto Shaam will void the warranty Ensure that the circuit breaker is turned ON and your unit is receiving power before calling your Authorized Alto Shaam Service Agent WARNING To prevent serious injury death or property damage always disconnect the appliance from the power source before cleaning or servicing DANGER To prevent serious injury death or property damage always lock out or post br...

Page 30: ...ccording to the print replace the control E 78 Voltage low Voltage below 90 VAC on a 125 VAC unit or below 190 VAC on a 208 240 VAC unit Correct voltage E 79 Voltage high Voltage over 135 VAC on a 125 VAC unit or over 250 VAC on a 208 240 VAC unit Correct voltage E 80 EEPROM Error Ensure that all temperatures and times are properly set Contact factory if problem persists E 81 EEPROM Error Contact ...

Page 31: ...ook Hold Smoke 31 Service Single Compartment Cook Hold 500 TH II 230V shown A 2 7 9 8 3 5 6 1 4 27 24 28 25 26 23 15 22 20 21 19 13 12 14 11A 10 16 17 18 30 29 32 31 11B A 33 Part numbers and drawings are subject to change without notice ...

Page 32: ...IP PAN WELD 14813 1 14831 1 5005616 1 17 SHELF STAINLESS STEEL SH 2326 2 SH 2324 3 SH 2325 3 18 SIDE RACK CHROME SR 28403 2 SR 28405 2 SR 2266 2 PAN SLIDES 230V ONLY 1010880 2 1010813 2 19 SCREW M5 X 0 8 X 30mm FLAT SC 22853 10 SC 22853 10 SC 22853 10 20 HANDLE OFFSET MAG LATCH HD 27080 1 HD 27080 1 HD 27080 1 21 SCREW M5 X 0 8 X 20mm PAN SC 22779 2 SC 22779 2 SC 22779 2 22 SHIM HANDLE 13947 1 139...

Page 33: ...ook Hold Smoke 33 Service Double Compartment Cook Hold 1000 TH I Shown Part numbers and drawings are subject to change without notice A 6 7 1 5 10 8 28 29 27 26 25 24 23 22 11 12 16 15 17 18 21 20 19 17 9 30 14A 4 3 2 A 31 32 33 34 13 35 ...

Page 34: ...SSEMBLY see pg 36 1 34 NUT THREADED INSERT NU 22770 1 13 DRIP PAN WELD ASSY 5005616 2 35 SWITCH COVER 230V ONLY CV 38297 2 14 CASTER PACKAGE 5014421 1 36 BUSHING STRAIN RELIEF BU 3964 1 14A CASTER 5 127mm RIGID CS 24874 2 37 BUSHING SNAP BU 3378 4 14B CASTER 5 127mm SWIVEL W BRAKE CS 24875 2 38 SENSOR BLOCK BK 29605 2 14C SHIM 1012735 4 39 CONNECTOR CR 34559 2 15 SCREW 10 32 X 3 4 NF PHIL SC 2072 ...

Page 35: ...3 8 BLACK HOLE BU 3419 1 4 CONNECTOR 16 FERRULE 230V CR 34828 3 CONNECTOR 12 FERRULE 120V CR 34830 3 5 CORDSET 120V CD 3397 1 230V CEE 7 7 CD 3922 1 230V CH2 16P CD 36321 1 230V BS1363 CD 33925 1 230V AS NZS 3112 CD 38149 1 6 SCREW 6 32 X 1 1 4 ROUND HD SC 2365 2 7 T BLOCK BK 3019 1 8 LINE FILTER 115 250V 50 60HZ 230V ONLY FI 33225 1 9 1 2 HOLE BUSHING BU 3006 1 10 SCREW M4 X 0 7 X 6mm PAN SC 2227...

Page 36: ... Part numbers and drawings are subject to change without notice WARNING To prevent serious injury death or property damage always disconnect the appliance from the power source before cleaning or servicing DANGER To prevent serious injury death or property damage always lock out or post breaker panel until service work has been completed Single Compartment Cook Hold Smoke 1000 SK II Shown ...

Page 37: ...KS SR 28405 2 SR 2266 2 PAN SLIDES 1010813 25 KNOB KN 26568 3 KN 26568 3 26 SWITCH ROCKER 20A SW 34769 1 SW 34769 1 27 PANEL OVERLAY PE 29361 1 PE 29383 1 28 CONTROL CC 34488 1 CC 34488 1 29 THERMOSTAT COOK TT 34910 1 TT 34910 1 30 TIMER 1 HR 208 240V TR 34539 1 TR 34539 1 TIMER 1 HR 120V TR 34540 1 TR 34540 1 31 CABLE HARNESS CB 34945 1 CB 34945 1 32 CONNECTOR 5 CONDUCTOR CR 34646 2 CR 34646 2 33...

Page 38: ... Part numbers and drawings are subject to change without notice WARNING To prevent serious injury death or property damage always disconnect the appliance from the power source before cleaning or servicing DANGER To prevent serious injury death or property damage always lock out or post breaker panel until service work has been completed Double Compartment Cook Hold Smoke 1000 SK I Shown ...

Page 39: ... MAGNETIC LATCH HD 27080 2 HD 27080 2 24 SHIM HANDLE 13947 2 13947 2 25 DRIP TRAY KIT 5010391 1 5009716 1 DRIP TRAY 1010584 1 1010189 1 DRIP TRAY BRACKET 1010585 1 1010188 1 26 SHELF RIB RACK SH 2743 2 SH 29474 2 27 SIDE RACK SR 28405 4 SR 2266 4 PAN SLIDES 230V ONLY 1010813 4 28 SHELF STAINLESS STEEL SH 2324 4 SH 2325 4 29 KNOB KN 26568 3 KN 26568 3 30 SWITCH ROCKER 20A SW 34769 1 SW 34769 1 31 P...

Page 40: ... CONNECTOR QUICK DISCONNECT CR 34638 2 6 CORDSET 120V NEMA 5 20 CD 3397 1 12 PILOT LIGHT 208 240V 230V LI 3951 1 230V CEE 7 7 CD 3922 1 120V LI 3027 1 230V CH2 16P CD 36321 1 13 BUSHING 1 2 HOLE BU 3006 1 230V BS1363 CD 33925 1 14 LINE FILTER 230V ONLY FI 33225 1 230V AS NZS 3112 CD 38149 1 15 SCREW M4 X 0 7 X 6mm PAN SC 22271 2 7 T BLOCK BK 3019 1 WARNING To prevent serious injury death or proper...

Page 41: ...BU 3106 CUP BUSHING 6 12 ST 2439 STUD 6 12 NU 2215 HEX NUT 12 24 SL 3063 INSULATING SLEEVE 6 12 TA 3540 ELECTRICAL TAPE 1 ROLL 1 ROLL Mid Bonnet Control Panel 1767 SK Shown 5 1 2 3 4 8 9 10 7 6 11 16 15 13 12 14 Part numbers and drawings are subject to change without notice ITEM DESCRIPTION PART NO QTY ITEM DESCRIPTION PART NO QTY 1 CONTROL CC 34488 1 9 BRACKET PILOT LIGHT MTG 1004360 1 2 NUT M4 0...

Page 42: ...MN 29756 Rev 5 12 17 TH SK Series Cook Hold Smoke 42 ...

Page 43: ...MN 29756 Rev 5 12 17 TH SK Series Cook Hold Smoke 43 ...

Page 44: ... VIEW IS FROM REAR OF UNIT REAR 23 24 25 ON 2 3 4 5 6 7 8 1 APP SHEET WIRING DIAGRAM DESCRIPTION DWG ALTO SHAAM DATE BY REV ECO DATE 1_OF_1 750 1000 TH II 767 SK 120V 60HZ JPK 6 23 10 77359 G TOP OF SWITCH BACK OF SWITCH FRONT SMOKE FOR 767 SK ONLY SMOKE FOR 767 SK ONLY 39 39 STANDARD CONTROL 750 TH II 767 SK 1000 TH II VOLTS WATTS AMPS 120V 1700W 14 2A VOLTS WATTS AMPS 120V 1730W 14 4A VOLTS WATT...

Page 45: ...1 42 43 44 48 47 46 45 L1 L2 VIEW IS FROM REAR OF UNIT REAR 23 24 25 ON 2 3 4 5 6 7 8 1 APP SHEET WIRING DIAGRAM DESCRIPTION DWG ALTO SHAAM DATE BY REV ECO DATE 1_OF_1 750 1000 TH II 767 SK 1000 SK II JPK 6 23 10 77358 G FRONT SMOKER FOR 767 SK ONLY SMOKER FOR 767 SK ONLY 39 39 TOP OF SWITCH UP ON 208V DOWN OFF 230 240V STANDARD CONTROL 208 240V 60HZ 230V 50 60HZ TOP OF SWITCH BACK OF SWITCH L1 N ...

Page 46: ...5 G LOWER FRONT UPPER FRONT LOWER REAR SMOKE SMOKE 39 39 TIMER CHASSIS RTD INPUT AUXILIARY POT2 SERIAL COMM 115 VAC INPUT 50 60Hz 230 VAC 50 60Hz J2 BEEPER ON 2 3 4 5 6 7 8 1 P9 P2 58 60 61 62 63 75 70 69 64 SMOKE SMOKE 59 59 UPPER LOWER SWITCH UP ON 208V DOWN OFF 230 240V 208 240V 60HZ 230V 50 60HZ TOP OF SWITCH BACK OF SWITCH TOP OF SWITCH BACK OF SWITCH ON 2 3 4 5 6 7 8 1 1000 TH I 1767 SK STAN...

Page 47: ...priate chemicals including but not limited to compounds containing chloride or quaternary salts poor water quality or equipment with missing or altered serial numbers 5 Damage incurred as a direct result of poor water quality inadequate maintenance of steam generators and or surfaces affected by water quality Water quality and required maintenance of steam generating equipment is the responsibilit...

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