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Your Power Solutions Partner

Alpha Continuity: 1000/ 2000/ 3000

Indoor Double Conversion Online UPS

User Manual

member of The            Group

Summary of Contents for 2000

Page 1: ...Your Power Solutions Partner Alpha Continuity 1000 2000 3000 Indoor Double Conversion Online UPS User Manual member of The Group ...

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Page 3: ... this document is for information only and is subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Alpha Technolo gies assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein Alpha Technologies reserves the right to make changes in the product design w...

Page 4: ...tion 7 3 5 UPS Position 8 3 6 UPS Front Panel 12 3 7 Rear Panel 13 3 8 Communication Ports 15 4 Installation 16 4 1 Connecting Utility and Load 16 4 2 Connecting the Computer Interface Port 17 4 3 Operating Modes and Voltage System Configuration 17 4 4 REPO Switch 20 5 Operation 21 5 1 Front Panel LCD 21 5 2 Start Up from the LCD Panel 22 6 UPS Maintenance 29 6 1 Battery Replacement Precautions 29...

Page 5: ...3 0170009 J0 Rev B 7 2 USB card 35 7 3 DCE Dry Contact card 35 7 4 SNMP Cards 35 8 Specifications 36 9 Warranty and Service Information 40 Appendix A Theory of Operations 41 ...

Page 6: ...rom objects that give off excessive heat and areas that are excessively wet Do not install the UPS in an environment with sparks smoke or gas Not for use in a computer room as defined in the Standard for the Protection of Electronic Computer Data processing Equipment ANSI NFPA 75 The entrance of liquids or foreign objects into the UPS will void the warranty The battery will gradually discharge if ...

Page 7: ...facilitates integration of the UPS even in difficult environments with space constraints This UPS is equipped with fully digitized control logic for greater functionality and an enhanced high level of power protection Digital signal processing DSP enhances the UPS communication capability by providing the flexibility for easy remote control and monitoring Wide input voltage tolerance from 60V to 1...

Page 8: ...f stored at 15 to 30 C 5 to 86 F charge the UPS batteries every three months If stored at 30 to 40 C 86 to 104 F charge the UPS batteries every two months 3 3 Unpacking 1 Remove the UPS from the packing materials 2 A standard unit includes One 1 user manual One 1 AC input power cord not supplied with hard wired models Two 2 IEC output cables for UPS models with IEC sockets only One 1 set of UPS co...

Page 9: ...t 20 cm 8 inches of clearance between the rear panel of the UPS and the wall or other obstructions 2 Do not block the air flow to the ventilation openings of the unit 3 Ensure that the environmental conditions of the installation site are within the specified temperature and humidity limits Avoid excessive heat and moisture 4 Do not place the UPS in a dusty or corrosive environment or near any fla...

Page 10: ...different orientations tower mount stand alone or rack mount To install the UPS as a tower see the next section For rack mount see Section 3 5 3 3 5 1 Tower Mount Stand Alone Step 1 See Section 3 6 to rotate the LCD display to match the physical orientation of the unit Step 2 NOTE ...

Page 11: ...9 0170009 J0 Rev B 3 5 2 Power Module Battery Module Step 1 Step 2 S1 A4 ...

Page 12: ...0170009 J0 Rev B 10 3 5 3 Rack Mount Setup Step 1 Step 2 See Section 3 6 to rotate the LCD display to match the physical orientation of the unit NOTE ...

Page 13: ...11 0170009 J0 Rev B Step 3 Step 4 Step 5 ...

Page 14: ...2 3 6 UPS Front Panel The front panel can be rotated to accommodate the orientation of the UPS To position the display to match the physical orientation of the unit pull the display out rotate it and then push it back in ...

Page 15: ...Port 3 Remote Emergency Power Off REPO 4 Communication Card Options Slot 5 External Battery Connector 6 AC power connection socket 7 AC Outlets 8 Two programmable outlets 9 Utility Input circuit breaker 10 Cooling fans 11 Output circuit breaker for two outlets 12 Output circuit breaker for two programmable outlets ...

Page 16: ...te Emergency Power Off REPO 4 Communication Card Options Slot 6 1 External Battery Connector 6 AC power connection socket 7 AC Outlets 8 Two programmable outlets 9 Utility Input circuit breaker 10 Cooling fans 11 Output circuit breaker for two outlets 12 Output circuit breaker for two programmable outlets 1KVA ...

Page 17: ...ther applications such as Novell NetWare Unix Linux please contact your local dealer for suitable software All communication ports including optional cards can be active simultaneously to monitor the UPS sta tus However only 1 communication interface can be active at any one time The interface with the high est priority controls the UPS The priority of these communication interfaces are as follows...

Page 18: ...voltage limits 2 Plug the UPS into a utility power receptacle 3 Illumination of the green Utility LED and the amber Bypass LED indicate that utility and bypass are normal 4 The LCD screen updates as shown Do not connect a laser printer to the UPS outlets The printer may overload the UPS and shut it down CAUTION 5 Plug a computer and monitor into two of the non programmable outlets EPO G DC 36V AC ...

Page 19: ... hold the ON switch for approximately 3 seconds until the buzzer sounds twice 7 The Initialize screen appears and the UPS automatically runs a self test sequence 8 Start up of the UPS is complete when the Input Voltage screen appears 4 3 Operating Modes and Voltage System Configuration 1 Load the supplied UPS Setting Tool CD and install the software At this point the UPS batteries are charging Plu...

Page 20: ...Normal CF50 CF60 Mode Output Voltage Fine Tuning Output Voltage Regulation from 0 to 3 Bypass Voltage Windows Sensitivity Low Sensitivity High 120V System 90V 130V 97V 130V 230V System 180V 260V 194V 260V Syn Frequency Window Select 3Hz 1Hz Inverter Freq synchronizing range Com Port Displays curent PC Com Port Select 110V for a 120V input select 220V for a 230V input CF50 CF60 Frequency Converter ...

Page 21: ...tility is restored Outlet Turn Off When Battery Low disable the outlet at the specified remaining battery power capacity during battery mode to disconnect the less critical loads Outlet Turn Off When UPS Overload disable the outlet during overload condition bypass mode to possibly allow the more critical loads to be continually supplied via Bypass without shut down 8 Click Setting to save the new ...

Page 22: ...ly a means of interfacing with the REPO circuit so that the UPS input feeder breaker can be switched off to interrupt all sources of power to the UPS and connected equipment This requirement complies with national and local wiring codes and regulations 1 REPO 2 Ground Short Pin 1 and Pin 2 to enable the REPO function 1 2 ...

Page 23: ...nce button 8 OFF button 9 Special functions log in out 10 SCROLL DOWN key Go to next page 11 SCROLL UP key Go to previous page or change the setting of the UPS 12 Enter key to confirm the change of a UPS setting Manual Bypass Press and hold the ON key 7 and the SCROLL UP key 11 simultaneously for 3 seconds to transfer from Inverter to Bypass the amber Bypass LED blinks continuously and the buzzer ...

Page 24: ... error status shows on the screen 8 The charger starts charging the batteries 9 Leave the UPS plugged into the wall receptacle for at least 4 hours to allow the UPS batteries to charge fully 5 2 Start Up from the LCD Panel 5 2 1 Start Up In Normal Mode 1 Make sure the utility voltage is within the UPS voltage limits 2 Connect the UPS to the utility wall receptacle 3 Illumination of the green Utili...

Page 25: ...cally runs a self test In about a minute the UPS supplies power to the output and the LCD updates to screen H If this process fails the UPS will switch off in 10 seconds 5 2 3 Check Measured Values and Figures detected by UPS To check the measured values and messages use the UP and DOWN keys When you scroll with the DOWN key the LCD shows in sequence Screen E Input Voltage Screen J Input Frequency...

Page 26: ...0170009 J0 Rev B 24 J M K N L O Input frequency UPS output voltage UPS output frequency UPS output load percentage UPS battery voltage UPS inner temperature ...

Page 27: ...on to scroll to screen P1 P1 Q1 R1 P2 Q2 R2 Press the DOWN button to scroll through the LCD screens and check the UPS settings The LCD display shows the following screens in sequence Screen P1 buzzer Screen Q1 self test Screen R1 Bypass Voltage Screen S Output Frequency Synchronized Window Screen T Inverter Output Voltage Screen U1 UPS Operation Mode Screen V Output Voltage Fine Tuning ...

Page 28: ...170009 J0 Rev B 26 S T U1 U3 U2 V Inverter output voltage Bypass frequency UPS operation mode Online UPS operation mode fixed 50HZ output UPS operation mode fixed 60HZ output Inverter output calibration ...

Page 29: ...fault settings can be changed by pressing the UP button 3 Screens R1 and R2 show the bypass input limits Acceptable values are 180VAC 260VAC for a 230VAC system 90VAC 130VAC for 120VAC system or 194VAC 260VAC for 230VAC system 97VAC 130VAC for 120VAC system 4 Screen S shows the bypass frequency window of the inverter output the acceptable setting values are 3Hz and 1Hz 5 Screen T shows the accepta...

Page 30: ...hold the OFF button for about 5 seconds the Inverter output switches off and the UPS stops supplying power to the loads The LCD displays screen B 2 Switch off the utility input breaker The UPS is now completely turned off 5 2 8 Status and Alarm Buzzer The following table shows the corresponding beeps for each UPS status Status Buzzer Beep Descriptions UPS faulty Inverter shutdown All functions inh...

Page 31: ... on batteries a Remove watches rings or other metal objects b Use tools with insulated handles c Wear rubber gloves and boots d Do not lay tools or metal parts on top of batteries e Disconnect charging source prior to connecting or disconnecting battery terminals f Determine if the battery is inadvertently grounded If inadvertently grounded remove source from ground Contact with any part of a grou...

Page 32: ...y pull the battery out onto flat stable surface CAUTION Do not disconnect the batteries while the UPS is in the backup mode CAUTION Use caution when replacing live batteries CAUTION 6 2 1 To Replace the Batteries STEP 1 STEP 3 1000 VA STEP 2 ...

Page 33: ...00 3000 VA 6 2 2 Recycling Used Batteries Contact your local recycling or hazardous waste center for information on the proper disposal of used batteries Use scissors to cut the tie wraps Disconnect the cables Remove the batteries ...

Page 34: ...lt LED illuminates and the buzzer sounds Press the LCD OFF key briefly to view the error message Do NOT hold the OFF key for over 5 seconds as the unit will shut off Table D Error Codes Code Descriptions Er05 Battery weak or faulty Er06 Output short circuited Er07 REPO mode Er11 UPS over temperature Er12 Inverter overload Er14 Fans out of order Er18 EEPROM s data error Er24 Utility Low 85 170V and...

Page 35: ...the L and N phase of the Utility AC source is incorrectly wired or if the Ground Neutral Voltage exceeds the limits Er14 Fans out of order Verify ventilating fans are functioning Do not attempt to replace the fans by yourself Contact your local dealer for replacement Other error codes Consult your local dealer for assistance UPS fails to provide battery backup or its back up time is shorter than i...

Page 36: ...e System Disconnect the power from the UPS and call for service UPS is unable to provide backup power source Check that the battery connectors are fully engaged Allow the battery to recharge if the battery is weak If problem persists after recharging replace the battery If problem persists consult your local dealer for technical assistance ...

Page 37: ...r On 5 Battery Low 6 Battery Bad or abnormal 7 UPS Alarm 8 Common 9 Shutdown UPS positive signal 10 Shutdown UPS negative signal The shutdown function is activated after 6 to 25 VDC is put between pin 9 and pin 10 for 5 seconds The capacity of each relay contact is 40VDC 25mA Flexible signal output for NC normally closed or NO normally open contact by shorting pin 1 to 2 or pin 2 to 3 from JP1 5 T...

Page 38: ...age Window 115V 60 70 80 144VAC 230V 120 140 160 288VAC Voltage Range Based on load percentage 0 33 33 66 66 100 Low Line Transfer 115V 60 70 80VAC 230V 120 140 160VAC Low Line Comeback 115V 85VAC 230V 170VAC High Line Transfer 115V 144VAC 230V 288VAC High Line Comeback 115V 139VAC 230V 278VAC Frequency 50 60 Hz auto select 5Hz Phase Single phase with ground Power Factor 0 99 at full rated linear ...

Page 39: ...DCO 1 kVA AIDCO 2 kVA AIDCO 3 kVA Type 12V 7 2Ah 12V 7 2Ah 12V 9Ah Number of Batteries 3 6 6 Backup Time Full Load PF 0 8 5min 5min 4min Recharging Time 4 Hours to 90 Charging Current Max 1 8A 2 16A 2 7A Charging Voltage 41 0Vdc 0 5V 82 0VDC 0 5V 82 0VDC 0 5V Hot Swappable Battery Yes Internal battery Yes DC leakage current 30uA 10uA with no AC applied and the unit in the off position Battery type...

Page 40: ...8 176 for 1 sec shut down 177 187 for 0 32 sec shut down 188 for 0 16 sec shut down Buzzer continuously alarms Short Circuit Bypass mode Input Fuse Input Breaker Normal Mode Output Breaker Electronic Circuit Battery Mode Output Breaker Electronic Circuit Battery ABDM EPO UPS shuts down immediately Over Temperature Normal Mode Transfer to Bypass Mode Battery Mode UPS shuts down immediately Audible ...

Page 41: ... and Web browser Compatible platforms Windows 2000 XP 7 Novell NetWare Linux etc Standards and Certification Safety IEC EN 62040 1 1 IEC 60950 1 Performance IEC EN 62040 3 EMC IEC EN62040 2 Class A FCC Part 15 Subpart B Class A IEC EN55011 CISPR11 IEC61000 4 2 3 4 5 IEC61000 2 2 IEC61000 3 2 3 Markings CE UL cUL FCC ...

Page 42: ...ing charges Where products are covered under warranty Alpha will pay the cost of shipping the repaired or replacement unit back to the customer Battery Warranty Battery warranty provided by Alpha is a three year full replacement warranty with a pro rated warranty for the following two years Pro rated warranty provides a credit applicable toward the purchase of new batteries from Alpha The credit i...

Page 43: ... to DC Battery charges Inverter converts DC to AC and supplies the loads with clean stable power LEDs illuminated Utility abnormal under or over voltage or absent Rectifier and charger stop operating Battery discharges via DC DC boost circuit and supplies the inverter Loads continue to receive supply from the inverter Buzzer beeps UPS on battery mode green LED extinguished Utility abnormal or abse...

Page 44: ...until the unit is shutdown The UPS low battery protection shuts off the output after a preset threshold to avoid over draining the batteries The LOW battery low battery abnormal symbols appear on the LCD until the UPS is completely shut off The UPS re starts automatically when the utility is restored A 4 Overload Condition 1 Most electronic and IT equipment draw an inrush current when turned on Th...

Page 45: ...The UPS switches back to the inverter mode when the over temperature disap pears If an over temperature occurs when the utility voltage is outside the UPS design limits the buzzer beeps continuously and the Fault LED illuminates The UPS shuts off the power to the loads A 7 Inverter Over An Inverter Over condition means that the current and inverter output voltages are outside the design limits If ...

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Page 48: ...sastrasse 8 D 91126 Schwabach Germany Tel 49 9122 79889 0 Fax 49 9122 79889 21 Technologies Argus First de Mexico Anatole France Num 17 Colonia Polanco 11560 México D F Tel 52 55 5280 6990 Alpha Technologies Europe Ltd Twyford House Thorley Bishop s Stortford Hertfordshire CM22 7PA United Kingdom Tel 44 1279 501110 Fax 44 1279 659870 Alphatec Ltd 339 St Andrews St Suite 101 Andrea Chambers P O Box...

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