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Alcatel-Lucent Genesys iWD Solution, Specifications

The Alcatel-Lucent Genesys iWD Solution offers cutting-edge specifications for intelligent workload distribution. Easily access the user manual for free download from manualshive.com, ensuring seamless implementation and optimization of this innovative technology. Enhance efficiency and streamline operations with this advanced solution.

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Genesys iWD Solution  

intelligent Workload Distribution for Communications

Business Solution Brochure

Summary of Contents for Genesys iWD Solution

Page 1: ...Genesys iWD Solution intelligent Workload Distribution for Communications Business Solution Brochure...

Page 2: ...they lack the ability to adjust work assignments quickly enough to prevent violations Delayed Product and Service Rollouts The communications industry is char acterized by new and converging products...

Page 3: ...ns page 3 Capture Distribute Calculate Workflow Tasks Documents Faxes Virtual Tasks Business Rules Service Level Business Value Priority Front Office Back Office Outsourcer iWD in Action freenet Custo...

Page 4: ...to dynamically engage with their customers As a result Genesys stops customer frustration drives efficiency and accelerates business innovation For more information visit us on the Web www genesyslab...

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