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ADT

®

 Health 

Medical Alert Plus System 

User Guide 

Summary of Contents for WSB GEN1.0

Page 1: ...ADT Health Medical Alert Plus System User Guide...

Page 2: ...lug in the Power Cord 7 Step 3 Turning on the Base Station 8 Step 4 Testing the Base Station 10 Step 5 Testing the Help Buttons 12 Using the System 13 To call for help 13 If you accidentally set off t...

Page 3: ...rt team at 800 568 1216 option 1 They are available 24 7 365 The Medical Alert Plus System is comprised of a Digital Cellular Base Station and a wireless Emergency Help Button Wristband standard Neck...

Page 4: ...4 ADT Health Customer Support 800 568 1216 What s in the Box...

Page 5: ...Medical Alert Plus System User Guide 5 Medical Alert Plus Base Station Features...

Page 6: ...et the system set up and tested Step 1 Select a Location Place the Base Station near the center of your home such as your living room family room or kitchen area Place the Base Station near an electri...

Page 7: ...e Base Station into an electrical outlet that is not controlled by a light switch Refer to the figure in Step 3 To avoid accidentally turning off the Base Station DO NOT plug it into an electrical out...

Page 8: ...8 ADT Health Customer Support 800 568 1216 Step 3 Turning on the Base Station 1 Turn on the Base Station using the ON OFF switch located on the back of the unit...

Page 9: ...the system the Base Station obtains the date and time from the digital cellular network and displays it on the screen Note You cannot set the date and time manually 2 Use the and volume control butto...

Page 10: ...ADT Health Customer Support 800 568 1216 Step 4 Testing the Base Station Use the Test button on the Base Station to make sure that the system is working without placing a call to an emergency operato...

Page 11: ...R The Response Center acknowledges that your test call was received The Base Station says USER AUTO TEST COMPLETED If you pushed the button when prompted to do so and the Base Station says USER AUTO T...

Page 12: ...OGRESS When the call goes through it says PLEASE STAND BY FOR OPERATOR An emergency operator will communicate with you through the Base Station NOTE The Base Station will not transmit an emergency cal...

Page 13: ...dical Alert Plus System User Guide 13 Using the System To call for help 1 Press one of the Help Buttons Wristband standard Neck Pendant Fall Detection Pendant or Red EMERGENCY button on the Base Stati...

Page 14: ...with ADT through the closest available public emergency responders NOTE ADT can only dispatch emergency responders to the home address that you provided when you filled out the ADT Home Health Servic...

Page 15: ...arm let the system go through the normal process 2 When the emergency operator speaks inform him or her that this is a False Alarm The operator will disconnect and no further action will be taken NOTE...

Page 16: ...t Means What You Should Do POWER NOT DETECTED red EMERGENCY and blue RESET buttons are flashing The Base Station is not connected to an electrical outlet or power to the outlet has been lost Check tha...

Page 17: ...he battery backup will last up to 30 hours after it has been charged for 3 hours Test your system once a month Do not block the Base Station s microphone This will affect your ability to communicate w...

Page 18: ...from areas where someone could trip over them Keep electrical cords away from heat sources and sharp edges WARNING STRANGULATION AND CHOKING HAZARD The neck pendant lanyard has been designed to break...

Page 19: ...response center When this is been completed the Base Station will announce PLEASE STAND BY FOR OPERATOR Then you will hear an operator asking if you are okay If you are able to speak please provide y...

Page 20: ...will disconnect and no further action will be taken Why is the Emergency Operator having trouble understanding me The microphone in the Base Station is very sensitive and will pick up surrounding noi...

Page 21: ...municate with the monitoring center through the Base Station The Help Buttons do not have a speaker or microphone Why is my Help Button not activating my Base Station Be sure to press the Help Button...

Page 22: ...matically know where your system is located It is important that an accurate current address be on file To update your address please call ADT at 800 568 1216 option 1 What if I move to a different ho...

Page 23: ...r personal information including changes to your address and phone number How will Emergency Responders get into my home Rescue personnel follow different procedures In most cases emergency personnel...

Page 24: ...ary supplements medical devices cosmetics and veterinary products in the United States FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two condit...

Page 25: ...ce will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user i...

Page 26: ...limits for exposure to radio frequency RF Energy set by the Federal Communication Commission of the U S Government This device complies with FCC radiation exposure limits set forth for an uncontrolled...

Page 27: ...ions WxLxH 7 x 5 5 x 3 180mm x 140mm x 75mm Weight 15 2oz 431g Power 115VAC 5VDC 3000 mA Backup Battery 4 2VDC 3000 mA Backup Battery Life Up to 30 hours Signal Frequency 433 MHz Range Up to 600 feet...

Page 28: ...lity of cellular network coverage to operate properly These systems are not controlled by ADT There is always a chance that the System may fail to operate properly The 911 emergency services line is a...

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