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Basic Phone Features

Make a Call

1. Lift the Handset, press a 

Line Appearance 

key or 

Handsfree

 key.

2. Dial the number from the keypad. 

Answering a Call

For handsfree operation, press the 

Handsfree

 key or line/call 

appearance button for the incoming call.

Redial

Press the 

Redial

 key to call a recently dialed number.

Ending Calls

To end a call replace the handset, or press either the 

Goodbye

or 

Hang-up

 key.

Keys

Key Description

Goodbye key 

– Ends an active call or sends an 

incoming call directly to voicemail. 

Options key

 – Accesses options to customize your 

phone.

Hold key 

– Places an active call on hold. To retrieve 

a held call, press the call appearance button beside 

the light that is flashing. 

Redial key

 – Redials up to 100 previously 

dialed numbers. Pressing the Redial key twice 

simultaneously redials the last dialed number. 

Volume control key

 – Adjusts the volume for the 

handset, headset, ringer, and handsfree speaker. 

Line/Call Appearance key

 – Connects you to a line 

or call. The Aastra 55i IP phone supports up to 4 line 

keys.

Handsfree key

 – Activates handsfree for making 

and receiving calls without lifting the handset. 

When the audio mode option is set, this key is used 

to switch between a headset and the handsfree 

speakerphone.

Mute key 

– Mutes the microphone so that your caller 

cannot hear you (the light indicator flashes when the 

microphone is on mute). 

Navigation keys

– Press UP 

or DOWN to view status of text 

messages on the LCD display and 

scroll through menu selections.  Press the LEFT and RIGHT arrow 

keys to view different line/call apppearances.

Hosted IP PBX 

Hosted IP PBX 

Quick Reference Guide

Quick Reference Guide

Programmable Function Keys 

8 programmable keys on the 31i IP Phone 

Aastra 31i

For Your  Reference

Your phone number 

Your extension 

Code to dial an external number 

Access your phone settings online 

Conferencing phone number 

Conferencing moderator code 

Conferencing participant code 

Conferencing moderator web access 

Remote access to call forwarding number 

Remote access to call forwarding PIN

Your administrator 

You administrator’s phone number 

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