background image

                                                                                                                                                    

 

 
 

           

Operating & Programming  Manual 

                                              

PBX Model: COX- 308 HSK / 832 HSK 

 

                      

 

We extend a warm welcome to you on becoming a part of the Copper Connections family.  
Our service support Engineers shall be working hard through our channel partners to ensure your satisfaction with the 
product and after sales services.  
We welcome your feedback / query at [email protected] 
 

.

                                                            Table of Contents

                                                                        

.

 

Introduction  
Installation 
KTS & its Keys Description 
Terminologies Used 
Programming the PBX 
Alarm 
Allowed Table 
Auto Call Back  
Auto Call Disconnection 
Auto Answer on KTS 
Auto Attendant Operations     
Auto Attendant Message Modes 
Auto Attendant Voice message of 8 Secs 
Auto Attendant Voice message of 20 Secs 
Auto Attendant - Playing a Company message while the call is ringing on an extension 
Auto Attendant Mode settings 
Barge-In 
Boss Secretary Call 
Call Billing / Call Recording & Monitoring / Hotel Management 
Call Forward 
Call Forward / Do Not Disturb (DND)      
Call Pick-Up 
Call Parking 
Checking Extension  Date + Time 
CLI (Calling Line Identification) 
CLI Transferable / Internal CLI 
CLI 

– Digits addition 

CLI Receiving Mode  (DTMF / FSK / Auto) 
CLI Transmitting Mode  (DTMF / FSK)  
Computer Connectivity 

– for Call Logging & Call Voice Recording

 

Conference / Junction to Junction Call Transfer 

Summary of Contents for COX-308 HSK

Page 1: ...nection Auto Answer on KTS Auto Attendant Operations Auto Attendant Message Modes Auto Attendant Voice message of 8 Secs Auto Attendant Voice message of 20 Secs Auto Attendant Playing a Company messag...

Page 2: ...ssword Redial Recall from Received or Dialed Out Numbers Data Bank Remote Programming Resetting the PBX programming Ring Time Settings Ring Tone Change Walking Class of Service Terms of Warranty Notes...

Page 3: ...cted to the EPABX should not have more than 5 volts on it 3 PIN AC Plug GOOD EARTHING BAD EARTHING Voltmeter reading between N E must be more than 100mV and less than 5V If voltmeter reading between N...

Page 4: ...ere through a RJ Connector LINE 5 Terminate the 5th Junction Line here through a RJ Connector LINE 6 Terminate the 6th Junction Line here through a RJ Connector LINE 7 Terminate the 7th Junction Line...

Page 5: ...g junction internal calls 10 HOLD STORE For holding a junction internal call and also used while programming 11 SP PHONE EXIT To activate hands free mode of KTS 12 Navigation Key Volume Adjustment key...

Page 6: ...s Dial 0000 05 NN HH MM Where NN Last 2 digits of the extension number HH 00 23 Hours MM 00 59 Minutes Dial 0000 05 To clear Alarm of all extensions Dial 0000 05 NN To clear Alarm of NN extension To s...

Page 7: ...different situations explained below If the Caller dials an extension other than the Operator and the extension is busy the call will ring on the Operator At this moment the extension gets an Alert t...

Page 8: ...king in 20 Secs message mode Auto Attendant Playing a Company message while the call is ringing on an extension Paradoxically this option works in Direct Ring Mode and not Auto Attendant Mode This fea...

Page 9: ...as Junction calls Secretary can call the BOSS directly Call Billing Call Recording Monitoring Hotel Management The PBX stores approximately 3 000 last Junction calls dialed out record in its memory T...

Page 10: ...e original Extension Dial 26 NN To clear the feature of NN Extension from any of the programming Extension Dial 26 To clear the Call Forward Always feature of all the extensions To be dialed from any...

Page 11: ...k the call One or more Junction calls can be parked from any extension by dialing FLASH Dial from the same extension or from any other extension to retrieve the first parked call Dial 9 from the same...

Page 12: ...s in FSK mode in default For other modes Dial 0000 1811 for DTMF mode Dial 0000 1810 for FSK mode Note The above programming is true for SLT as well as KTS However KTS has an option to do the above th...

Page 13: ...ll end Between 2 Junction From SLT Extension During conversation with a Junction line FLASH Dial Pick up another Junction by dialing 9 dial required Tel number FLASH Dial 6 Conference will start Exten...

Page 14: ...Day mode Note 0440 0441 and 0442 will work if Junction Ring Assignment is set in Auto Attendant Mode Dial 22 From any of the KTS to shift to Auto Change Mode Dial 23 From any of the KTS to shift to M...

Page 15: ...e ring assignment Day Mode Ring To assign extensions to ring in Day mode when Door Phone calls Dial 0000 82 NN Where NN 01 32 Representing the Extension numbers from 601 to 632 Repeat the program for...

Page 16: ...Extension numbers in default are from 601 to 632 and can be changed to 2 digit 3 digit or 4 digits numbering as explained under the heading Flexible Numbering Process Lift Handset Dial Extension Numb...

Page 17: ...rmal mode Dial 0000 884 To convert all Extensions in normal mode In case of Hot Line following time delay can be set Dial 0000 189 TT Where TT 01 99 seconds It is the time within which the extension c...

Page 18: ...N Last 2 digits of Extension number L 0 The Extension can dial only the numbers starting with digits defined in Allowed Table 1 The Extension can dial all numbers 2 The Extension can dial all numbers...

Page 19: ...ter the lapse of this time The FLASH function to Hold an Incoming Junction call starts working after the lapse of this time To change this delay time Dial 0000 03 TT Where TT 01 to 99 secs Default val...

Page 20: ...n Ring Assignment can be set in combination with Simultaneous Ring i e some extension would ring in Simultaneous mode and some in Round Robin mode for the same Junction Line ring To enter many extensi...

Page 21: ...de DAY CO CA IN Junction Ring in Day Mode SEPC CO PREFIX LCR starting codes NOR CO OUT NUM Access code of normal Junctions SPEC CO OUT NUM Access code for Special Junctions SPE CALL IN OUT Special Jun...

Page 22: ...ill get a dummy dial tone Then if he dials a number starting with 0 then the number will be dialed through Junction line number 4 5 or 6 Memory Dialing User can store up to 48 Telephone Numbers in the...

Page 23: ...e the 1st Operator Extension Dial 0000 150NN Where NN Last 2 digits of Extension which is to be made the 1st Operator To change the 2nd Operator Extension Dial 0000 151NN Where NN Last 2 digits of Ext...

Page 24: ...Dial 0000 0000 To erase only Flexible numbering of the PBX Dial 0000 9000 Note The above programming is true for SLT as well as KTS However KTS has an option to do the above through another process g...

Page 25: ...are applicable a The product has been subjected to abnormal use abnormal condition improper storage exposure to moisture or dampness exposure to excessive temperature or fire etc unauthorised modifica...

Reviews: