A.u.S Jolly PRO Operating Manual Download

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Change machine

Operating Manual

Cod. C27-M-JOLLYP-EN

Rev. 13 – 01 – 2016

Summary of Contents for Jolly PRO

Page 1: ...EN J Jo ol ll ly y P PR RO O Change machine Operating Manual Cod C27 M JOLLYP EN Rev 13 01 2016 ...

Page 2: ...EN ...

Page 3: ...EN GUIDE TO THE SYMBOLS IN THE MANUAL The following symbols are used in this manual in order to facilitate its understanding Important information Read carefully before use Warning ...

Page 4: ...plied EN 55014 1 EN 61014 2 EN61000 3 2 EN61000 3 3 EN62233 EN 60335 2 82 Gessate 17 11 2010 Riccardo Chionna CEO Comestero Group S r l SAFETY INFORMATION This machine is equipped with safety devices in order to prevent damage due to short circuits and fire These devices must not be bypassed removed or disabled for any reason If the devices must be disabled to carry out maintenance or servicing op...

Page 5: ...wer supply Operations carried out by a qualified technician Crushing hazards due to moving parts in the machine The machine must be opened and closed slowly and carefully Hazards during machine installation and setup Follow the machine installation instructions below section 9 so that risks for people and property are minimal Crushing hazards during handling and positioning of the machine Transpor...

Page 6: ...machine maintenance Electrical hazards Direct contact with live parts within the electrical cabinet Operations carried out by a qualified technician Caution Service the machine only after the main power supply has been switched off Labels The machine is equipped with warning labels located near dangerous areas showing conventional hazard signs with symbols and or written messages GENERAL HAZARD EL...

Page 7: ...ively limited to the normal operation of the goods supplied and to the result of the service provided The warranty exclusively involves the repairs or replacement of the goods Restoration of the goods to their normal operative state shall be carried out in our factory Although not provided for here Art 1512 CC is also applicable in terms of revocation and limitation Our company shall not be liable...

Page 8: ...ctices the issue related to preventing the goods supplied from being violated by persons who intentionally intend to alter their operation However we shall no assume any liability for illegal conduct or damage that may result fraudulent use of the goods supplied All required repairs not covered by the warranty must be paid for and the Comestero price list shall apply whose updates are regularly co...

Page 9: ...e terms and conditions that may have been granted shall be deemed null and void and the seller may demand immediate payment of all outstanding amounts as well as of additional orders on receipt of the goods ART 8 Returns Return of faulty goods or of goods requiring our assistance must be expressly authorised by us Therefore we reserve the right to reject the return or ask you to return the good to...

Page 10: ...25 B Import configuration 26 C Coins accepted 26 D Setting up the token value 27 D 1 Rationale of dispensing 27 E Banknotes accepted 29 F Coin setup in the hopper 29 G Enabling disabling the banknote reader 29 H Enabling disabling the coin mechanism 30 I Language setup 30 I 1 Default language 30 I 2 Export language 30 I 3 Import language 31 J Automatic dispensing 31 M Reset of default conditions 3...

Page 11: ...tions 44 13 Spare Parts 45 13 1 Jolly PRO general assembly 45 13 2 Cash group Jolly Cod J 30 1041 G 46 13 3 Bonnet group Cod 1041 30 0100 A 47 13 4 Jolly Door group Cash Cod J 30 1041 B 48 13 5 Jolly hopper slide fixed Cod J 30 1041 M 49 13 6 Display 128x64 group Cod 1041 30 0200 A 50 13 7 Cash LED bracket group Cod 1041 30 0900 A 51 13 8 Wiring group Jolly PRO Cod 1041 30 0500 A 51 13 9 Silkscree...

Page 12: ... standards of the previous generation All installed peripherals are connected by means of the ccTalk communication protocol ensuring maximum security against electronic frauds Coin acceptance section is taken care by the new RM5 HD coin mechanism if installed while hoppers and banknote readers are of the latest generation of devices highly improved as for reliability and duration Jolly is also equ...

Page 13: ...achine on its base or on a wheeled platform until reaching the desired installation area Jolly PRO has four adjustable feet that allow it to be levelled also on uneven surfaces improving its stability adjust the height of these devices according to the characteristics of the support area We recommend adding a ballast in the lower part of the coin change machine and to fix the machine to the wall b...

Page 14: ...acteristics of the machine The serial number printed in the appropriate field is particularly important Always mention this number any time you require service parts repairs or information relative to the operation of the machine Fig 5 The machine identification label must always be clearly readable It is prohibited to remove it or tamper with the data printed in it If damaged or lost request a ne...

Page 15: ... D Banknote reader E Central compartment F Coin dispensing area Fig 7 G Programming button H Electronic board I SD Card slot L Electronic coin mechanism M Hopper loading chute N Power ON button O Cash box P Hopper extension Q Hopper R Ballast compartment S Ballast compartment door ...

Page 16: ...ice set of keys Furthermore we recommend noting down the serial number engraved on each key so that a duplicate key can be requested if the key is lost Loading funnel It allows to load the hoppers without having to turn OFF the machine and without opening the cash box compartment In order to load the hopper you need the key opening the upper tray SD Card It allows to export accounting data onto a ...

Page 17: ...17 EN 5 Installation 5 1 Dimensions The following drawing shows the dimensions of the machine in order to facilitate its placement and installation Fig 7 ...

Page 18: ...k of the machine and two holes on the base to fix it to the floor Fig 9 base Jolly PRO also has four adjustable feet that allow it to be levelled also on uneven surfaces improving its stability adjust the height of these devices according to the characteristics of the support area We recommend adding a ballast in the lower part of the coin change machine in order to increase stability and anti the...

Page 19: ...gure 10 Fig 10 Check that the power socket to which the machine is going to be connected has an electrical rating suitable to the machine and that it is protected by a residual current device with suitable rating Plug the machine to the grid by means of the supplied cable the cable already plugged to the main switch of the machine is located in the rear part of the machine NOTE Refer to the specif...

Page 20: ...the dispenser and pour the coins in the appropriate compartment Fig 11 If the coin change machine is equipped with hopper slides that facilitate its extraction optional the operation is performed by sliding the hopper from the cabinet open the cash box door extract the machine from the cash box slide the hopper load it replace it and close the coin change machine Fig 12 Fig 12 Turn ON the coin cha...

Page 21: ...ck of the cash box must remain under the hopper slide as shown in Figure 14 A cash box inserted wrongly could cause a malfunction of the machine always make sure the cash box is fully against the hopper Fig 14 In a standard configuration the hopper cannot and must not be removed sliding the hopper off its slide or tampering with the machine in order to carry out this operation voids the warranty I...

Page 22: ...raction and insertion of the hopper must be carried out strictly when the machine is OFF 7 2 Operation Turn ON the coin change machine with the switch located inside it Fig 10 When the machine is on the display will show the version of the program which will automatically disappear after a few seconds The following is the standard operation of the coin change machine if settings have been adjusted...

Page 23: ...e machine display will return to the main screen 8 Programming 8 1 Preliminary operations In order to change the operation settings of the coin change machine or to access the programming function press the button G inside the upper door When the setup button is pressed G the operating status of the coin change machine will pass to setup mode All setup operations are performed by means of the sele...

Page 24: ...rrupted at any moment during hopper emptying by pressing one of the two buttons again B Accounting information The second item of the quick menu is the partial accounting screen where general information on earnings and dispensing can be viewed When RESET is selected the partial accounting data are cleared while by selecting NEXT you proceed to the next screen The third item of the quick menu is t...

Page 25: ...hown in a list If no overpay takes place the display will show the screen you can see here on the right 8 3 Setup menu From the initial screen of the complete menu select CONFIG to access the setup menu A Peripheral status The first screen of the complete menu shows the status of all peripherals installed in the coin change machine If the peripheral is operating correctly it will be marked with OK...

Page 26: ...ropriate slot N In order to import the setup parameters into the coin change machine select YES otherwise select NO to move to the next screen without importing data C Coins accepted The Coins accepted screen enables or disables the types of coins to be accepted by the coin change machine if a coin mechanism is installed Select SKIP to ignore this menu or ENTER to enter and change the settings Aft...

Page 27: ...s valid also for the second hopper if present D Setting up the token value To assign a value to the type of token inserted into the hopper select YES in the following screen The display will show the screen here on the right You can set an Euro value for the token by means of the left button CONTIN and right button CHANGE A token value can also be entered for the second hopper if present D 1 Ratio...

Page 28: ...l corresponding to the 3 change combinations that the coin change machine will offer to the end user An inserted value corresponding to the change value to be dispensed expressed within brackets and the combination of dispensed change can be set for each table In the following example when 5 Euro are inserted the coin change machine will dispense a change combination of five 1 Euro coins This func...

Page 29: ...inations to be accepted by the coin change machine Select ENABLE DISABLE to enable disable the acceptance of the corresponding banknote then select NEXT to move to the next banknote F Coin setup in the hopper In order for the coin change machine to operate properly the type of coins filling the hopper must correspond to the value set in the Coin hopper screen Press NEXT to access the following men...

Page 30: ...lative to the languages managed by the coin change machine can be set up in the following screens I 1 Default language The default language used by the coin change machine to communicate with the end user and the maintenance operator can be chosen in the screen on the right It is possible to choose from four languages Select NEXT to move to the next menu Select CHANGE to change language I 2 Export...

Page 31: ...nu Select YES to import the language pack from the onboard SD Card onto the CPU J Automatic dispensing Automatic dispensing is the automatic dispensing of change from one hopper when a banknote is inserted without the need to press any button Select NEXT to move to the next menu Select ENABLE DISABLE to toggle the status of the automatic dispensing between enabled and disabled M Reset of default c...

Page 32: ...he button again O Date and time setup The date and time can be set up by means of the Date and time screen P Setup Password The operating parameters relative to the password protecting the access to setup and maintenance menus can be set up in the following screen P 1 Enabling disabling the password From the Enable password screen you can enable disable the password request to access the setup and...

Page 33: ... screen you can see here on the right Select CONTIN to move the cursor from one digit to the other select CHANGE to increase the selected digit The new password is then requested Select CONTIN to move the cursor from one digit to the other select CHANGE to increase the selected digit Finally keep pressed to confirm and move to the next screen Q Saving configuration onto the SD Card All modificatio...

Page 34: ...total accounting From the complete menu select ACCOUN to access the accounting menu The display will show the first accounting screen which shows a list of partial and total accounting data for incoming and outgoing money Select NEXT to see the accounting data relative to Bonuses Select NEXT to move to the next screen relative to the detailed accounting of banknotes inserted Select NEXT to move to...

Page 35: ... the Reset log screen Select one of the following functions with SELECT Reset partial to reset partial accounting data Reset total to reset total accounting data Exit to move to the next screen Then select EXEC to confirm the selected function All accounting data can also be exported on the onboard SD Card and then processed on a personal computer Select NO to exit YES to export the accounting dat...

Page 36: ...SD Card reader where the card must be inserted If the PC does not have an inbuilt reader various SD Card universal readers are available on the market to be connected to the PC via USB cable Contact a local dealer for further information After inserting the SD Card into the reader and after the PC recognizes it correctly access My Computer and select the SD Card usually recognized as a Mass storag...

Page 37: ... very easy way both for the Bootloader and the Firmware Make sure to have at your disposal one or more of the following three alternatives before making the upgrade operation One SD Card to make the upgrade of the Bootloader and or the firmware you can use the card already available on board the change machine The SD Cards available in commerce with same capacity have all the features and performa...

Page 38: ...e 2 files you can find in the Bootloader upgrade file without rename files and without creating any folders inside into the SD Card e Turn OFF the change machine Jolly PRO and make sure that the main switch of the unit is in the OFF position f When the change machine is turning OFF insert the SD card containing the Bootloader upgrades inside the machine CPU s slot Always observe the orientation of...

Page 39: ...rmware p If you failure to restore firmware of the machine after you upgrade the Bootloader on the display you will see a message very similar to the one shown in the Figure here on the right In this case turn OFF the machine and insert the SD card containing the firmware of the change machine Jolly PRO and proceed with the firmware upgrade as described in the next section ì 9 2 How to upgrade Fir...

Page 40: ...n the SD Card into its slot onboard the machine s CPU Always observe its orientation the side with manufacturer s label facing up and make sure to have it properly pushed towards the bottom i Turn ON the machine j Once you have turned on the machine it will display a screen very similar to the one shown in Figure here on the right k Press the external blue button within 5 seconds to start upgradin...

Page 41: ...n SD card reader connected to a computer Delete the file ChangerMachine bin and re insert the SD Card into the machine You must delete the ChangerMachine bin file from SD Card after you upgrade the machine s Firmware to avoid that every time you turn ON the machine it automatically starts the Firmware upgrading Never delete the files inside the SD Card except for the bin file mentioned above In th...

Page 42: ...anual to order replacement parts 10 2 Internal maintenance and cleaning Clean the machine interior with a damp cloth use only compressed air to clean the electronic components Periodically check the connections of each cable and check that the peripheral connection cables are not frayed or excessively bent If any unusual situation is noticed with regard to cables and connectors immediately replace...

Page 43: ...ufficient to cover the metal plates located on the bottom of the coin collection compartment Make sure that the connections between the hopper and the hopper slide are correct by pushing the hopper toward the back of the cabinet Empty hopper message although the hopper is apparently loaded Clean the metal plates located on the bottom of the coin collection compartment with a metal brush Then wipe ...

Page 44: ...o the hopper push the cash box to the back of the cabinet Remove the reader and open it clean the upper and lower part of the LED sensors with a wet cloth Poor acceptance of banknotes by the reader Check that the reader closes perfectly 12 Technical specifications Dimensions lxhxw mm 1450x465x200 Weight Kg 55 approx Power supply V Hz 230 50 Power consumption VA 60 Operating temperature C 3 50 Hopp...

Page 45: ...lease call our after sales service at the following number 43 0 1 271 66 00 In order to provide a fastest way to search for spare parts and to facilitate the work of our technicians it is necessary to provide the following information to the after sales service Model type and serial number of the machine Code number name and quantity of parts you intend to order The following list applies to all c...

Page 46: ... BONNET GROUP 11 J 30 1041 G JOLLY CASH GROUP 12 J 30 1041 B JOLLY DOOR GROUP CASH 13 J 30 1041 M JOLLY HOPPER SLIDE FIXED 17 C20 11714 B ANTI STATIC PLATE VER B 19 C33 M403 SI1 FUSE CARRIER 1 POLE WITH FIXING HOLE 20 C20 11511 A DOOR FOR GLASSES COMPARTMENT VER A 23 S623018KD 2 MINI LOCK 6 HEIGHT 28 24 SMINI6KD 2 MINI LOCK 6 ENCRYPTED 25 SCT17KD TUBOLAR LOCKS 17mm KD 26 TOROIDAL TRANSFORMER WITH ...

Page 47: ...DE DESCRIPTION 1 BEZEL NV10 2 1041 20 0001 B BONNET JOLLY PRO 5 1041 30 0200 A DISPLAY 128x64 GROUP 6 LS NV10 E2 CCT ENCRY NV10 BANKNOTES READER 7 P500 A01B8TRBL BLU LED TRIANGULAR BUTTON 8 P500 A0146 A V CHROMED GREEN BUTTON 10 MCB1 MCB1 BOARD 11 CA33KPEG182 LAV BUZZER NEXUS WITH RESISTOR 12 C20 11509 COIN MECHANISM CLOSIN PLUG ...

Page 48: ...olly Door group Cash Cod J 30 1041 B Fig 21 POSITION CODE DESCRIPTION 1 C20 11521 A CASH CLOSURE CAM 5 C20 11524 A WITHDRAWAL COINS 8 S623018KD 2 MINI 6 LOCK HEIGHT 28 9 C20 11522 A CASH CLOSING SLIDE VER A 10 C20 11523 C CASH DOOR VER C ...

Page 49: ...lly hopper slide fixed Cod J 30 1041 M Fig 22 POSITION CODE DESCRIPTION 1 C20 11732 A HOPPER EXTENSION 2 EV02000 CCTALK EVOLUTION HOPPER 3 C20 11733 C HOPPER LOCKING PLATE VER C 4 20201000000021A CABLED SLIDE HOPPER ...

Page 50: ...50 13 6 Display 128x64 group Cod 1041 30 0200 A Fig 23 POSITION CODE DESCRIPTION 2 CA16LCDWG12864B 128X64mm GRAPHIC LCD DISPLAY WHITE BLUE 3 1041 20 0002 A DISPLAY MOUNTING BRACKET 4 1041 20 0003 A DISPLAY GLASS AND INSTRUCTIONS ...

Page 51: ...RO Cod 1041 30 0500 A CODE DESCRIPTION 1041 40 0001 A CABLED TRANSFORMER JOLLY TWIN PRO 1041 40 0002 B JOLLY PRO DISPLAY CABLE REV B 1041 40 0004 A JOLLY ADVANCE NV10 CCTALK CABLE 1041 40 0005 A JOLLY TWIN ADVANCE CPU SLIDE CABLE 1041 40 0006 A JOLLY ADVANCE BUTTONS CABLE 1041 40 0007 A JOLLY ADV LIGHTING BUTTONS CABLE C4 22 11594 JOLLY CABINET BONNET GROUND CABLE ...

Page 52: ...y PRO Operating Manual 52 CODE DESCRIPTION C4 22 11599 TWIN JOLLY FILTER CABINET GROUND CABLE 1019 40 0009 B BUZZER CABLE REV B C4 22 11788 JOLLY TWIN PRO ANTISTATIC CABLE 13 9 Silkscreen and labels Fig 25 ...

Page 53: ...6DADOI985M6 HEXAGONAL AUTO BRAKE NUT M6 DIN 985 ZINC C6RONDENT04 SERRATED LOCK WASHER M4 DIN 6798 C6RONDPIANA03 PLAIN WASHER FOR M3 UNI 6592 ZINC COATED C6RONDPIANA04 PLAIN WASHER FOR M4 UNI 6592 ZINC COATED C6RONDPIANA04 L PLAIN WASHER WIDE BAND FOR M4 UNI 6593 ZINC COATED C6TS FU6X35 NYLON PLUG FU 6x35 C6 T 55 75 4 LITTLE TUBE 5 5x0 75x4 C6 T 6 5 4 LITTLE TUBE ext diam 6 int diameter 4 height 5 ...

Page 54: ...4 CODE DESCRIPTION C6TCC04X06 PAN HEAD SCREW M4x6 ISO 7045 C6TCC06X16 PAN HEAD SCREW M6x16 ISO 7045 C6TSC03X08 COUNTERSUNK FLAT HEAD SCREW M3x8 ISO 7046 ZINC COATED C6TSC04X12 COUNTERSUNK FLAT HEAD SCREW M4x12 ISO 7046 ZINC COATED ...

Page 55: ...7 6 Coin token machines 10 2 Automatic dispensers of cash or products In brief These machines must not be disposed of as normal waste but rather be separately collected Dealers will collect used machines for free then they will send them to specialised collection centres so that they can be correctly disassembled and any reusable material can be recycled Collection centres for waste electronic and...

Page 56: ...manufacturer that within one year from the launch on the market of any new WEE does not provide the instructions pursuant to article 13 section 3 to re use centres and treatment and recycling plants will incur a monetary sanction of Euro 5 000 to Euro 30 000 20 A manufacturer that after August 13 2005 launches on the market WEE without the identification or symbol set out by article 13 sections 4 ...

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