FAQ
Unit has stopped moving and/or LCD screen is flashing
An obstruction has occurred, blocking the movement of the mamaRoo. Clear the obstruction and
press play to resume.
Unit is displaying obstruction error
Try plugging your mamaRoo into a different outlet; sometimes this can clear the error. The error
many also be the result of use with a baby over the 25 pound weight limit or if the baby is able to
sit unaided. Stop use immediately.
Unit will not play built-in sounds
The built-in sounds won’t play when the MP3 cord is plugged into your device, so make sure the
cord is unplugged. If that’s not the issue, make sure the volume is not muted.
Unit is powered on but not moving
Please confirm you are using the original 4moms labeled power cord that came with the
mamaRoo infant seat. Other power cords will allow the seat to power on and play music, but the
seat will not move and may display an error message.
Unit will not play from music-playing device
Try adjusting the volume on the music playing device. If it still doesn't work, check to make sure
the MP3 cord is plugged in completely on both ends.
Unit is sparking
The sparks you’re noticing when plugging the mamaRoo power supply into a wall outlet or when
connecting the power cord into the base of the seat are normal. The mamaRoo contains
capacitors – electronic storage devices – that charge when first plugged in. The action of
plugging in the power supply, draws a brief burst of power that can cause a momentary spark.
If you notice continuous sparking or smoke at anytime you should contact a certified electrician
immediately to have your house and wall outlet inspected.
How to clean mamaRoo seat fabric
