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NBX

®

 Basic Telephone 

Quick Reference Guide

This guide assumes that the access buttons on your NBX 
Basic Telephone have these default settings, left to right: 
NBX 2101 — 

Feature

,

 Call Toggle

Transfer

 

NBX 3101 — 

Line1

Line2

Feature

Transfer

 

Your administrator can change the settings of these buttons, 
although doing so limits the features that you can use. 

Put a Call on Hold

While you are on a call, press 

Hold

(2101) or 

 (3101). 

The display icon or button light for line 1 or line 2 blinks. 

 

To return to the call, press 

Call Toggle 

(2101) or the line

 

button (3101).

Transfer a Call

1.

While you are on a call, press 

Transfer

2.

When you hear the dial tone, dial the number to which 
you want to transfer the call.

3.

As soon as you hear ringing, press 

Transfer

 

(for a blind transfer), or wait until the recipient 
answers, announce the call, press 

Transfer

, and then 

hang up.

Make a Conference Call 

1.

Place or receive a call. Two parties are now on the call.

2.

While you are on the first call, press 

F 430

.

3.

Listen for the dial tone. Dial the third party, wait for  
that party to answer, and press

 F 430

 again.

4.

Optionally, repeat steps 2 and 3 to add a fourth party. 
• At least one party must be internal. The conference 

ends when the last internal party hangs up.

• To place your part of a conference call on hold, 

press 

Hold

or 

.

 

The other parties can talk to 

each other, but they cannot hear you. (Music on 
Hold is not played.)

• To transfer a conference call, see 

Transfer a Call

.

• To drop the last person whom you added to the 

conference (for instance, if the called party’s 
telephone is answered by someone else), press 

F 431

• Some NBX systems are configured so that they 

support only 3-party conferences. 

Adjust the Volume 

Handset

 — Lift the handset, listen to the dial 

tone, and repeatedly press the louder or softer 
button.

Speaker

 (3101SP only) — Press 

, listen to the dial 

tone or your caller’s voice, and repeatedly press the 
louder or softer button.

Ringer

 — While the telephone is ringing, repeatedly 

press the louder or softer button.

Set or Change Your Speed Dials, Call Forwarding, Call 
Pickup, and Phone Lock

See the 

NBX Basic Telephone Guide 

or NBX NetSet

 Help.

Switch Your Telephone to Do Not Disturb

 

(Calls go immediately to your call coverage point.)

 

Pick up the handset and press 

F 446

.

 

All calls go 

directly to your call coverage point without ringing on your 
telephone. To turn the feature off, pick up the handset and 
press 

F 446 

again.

Forward Incoming Calls to Your Call Coverage Point

 

Calls ring once then go to your call coverage point.)

 

Pick up the handset and press 

F 441

.

 

All calls go 

to your call coverage point after ringing once. To turn the 
feature off, pick up the handset and press 

F 441 

again.

Park a Call

 

1.

While you are on a call, press 

F 444

.

2.

Dial one of the extensions reserved for Call Park.

3-digit dial plan — 

601–609

4-digit dial plan — 

6000–6099

• Ask your administrator if your system has a different 

range of Call Park extensions.

• The call is parked until someone retrieves it, the 

caller hangs up, or the Call Park timer expires.

• If the extension you chose is busy or the Call Park 

timer expires, the call returns to your telephone. 

Retrieve a Parked Call

Dial the Call Park extension where the call was parked.

Lock Your Telephone

 

Pick up the handset and press 

F 432

. To turn the 

feature off, pick up the handset and press 

F 432 

again

• When Locking is activated, only calls to internal 

extensions or calls to an emergency service (such as 
911 in the United States) are permitted.

• When Locking is activated, your Off-site Notification 

choices remain in effect.

Access Other Phone Features

The NBX NetSet utility enables you to access additional  
telephone features. You can also access the 

NBX Entry 

Telephone Guide

 and NBX NetSet Help for information 

about telephone features.

qkrefbas-EN 6-2006

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